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Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Professional role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in April, May and June we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Colorado Springs office located at 1855 Telstar Drive, Colorado Springs, CO 80920. This schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task while navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Training Schedule: Monday - Friday 8hr shift within the hours of 8:00 AM – 6:00 PM Local Time USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Compensation range: The hiring range for this position is: $47,800 - $50,300 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description General Manager Hospitality-Driven, Scratch Kitchen Concept Were looking for a passionate and people-first General Manager to lead a high-quality, scratch-based restaurant where food, culture, and guest experience come first. This is an opportunity for a leader who believes great restaurants are built through strong teams, genuine hospitality, and a relentless commitment to food quality. Youll set the tone for the entire operationcreating memorable experiences for guests while building a culture your team is proud to be part of. What Youll Do Lead the Guest Experience Create an environment where every guest feels welcomed, valued, and excited to return. Youll be present on the floor, engaging with guests, resolving concerns, and elevating the overall dining experience. Champion Food Quality Protect and elevate a scratch kitchen culture. Ensure every dish meets high standards in preparation, consistency, and presentation while working closely with the culinary team to maintain excellence. Build and Inspire Great Teams Recruit, develop, and retain a team that thrives on hospitality. Coach with purpose, lead with integrity, and create a positive, balanced workplace where people can grow and succeed. Drive Operations with Excellence Oversee all day-to-day operations including service execution, cleanliness, and efficiency. Lead by example and hold high standards that ensure a smooth and consistent operation. Own the Business Manage financial performance including sales, labor, and cost controls. Make smart, data-driven decisions that support profitability while never sacrificing quality or culture. Develop People and Culture Create a workplace that values teamwork, accountability, and work-life balance. Invest in training and development to build future leaders within your team. Why This Role Stands Out • Competitive salary + bonus potential, • Comprehensive health benefits, • 401(k), • Paid time off, • Clear path for growth and advancement, • Strong, people-first culture with a focus on work-life balance, • High-quality, scratch food program you can be proud of What Were Looking For • 5+ years of General Manager or Managing Partner experience in a high-volume, full-service environment, • A true passion for hospitality, guest experience, and food quality, • Proven ability to build, lead, and develop high-performing teams, • Strong operational knowledge across both front and back of house, • Financial acumen with experience managing P&L, labor, and costs, • Hands-on leadership style with a presence on the floor, • Strong communication, problem-solving, and decision-making skills If youre a leader who believes that great food and great people create unforgettable experiences, this is the role for you... #STSCompany DescriptionSuperior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States. Our recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace. Our recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service. Our success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish. Lastly, we know what it takes and how to match the right candidate to the right client.Superior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States.\r\n\r\nOur recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace.\r\n\r\nOur recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service.\r\n\r\nOur success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish.\r\n\r\nLastly, we know what it takes and how to match the right candidate to the right client.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Employee discounts, • Paid time off, • Wellness resources Thrive Health Systems is looking for a Marketing Manager. Thrive Health Systems is a natural health care company. Through the years, Thrive has employed largely chiropractic doctors (though there have been medical doctors, physicians assistants, nurse practitioners and naturopathic doctors on staff as well) to deliver natural solutions to the 80% of chronic and preventable conditions that plague Americans - like structural pain conditions, diabetes, auto-immune conditions, metabolic syndrome and more. Thrive uses the following marketing media: • Television, • Social Media, • Radio, • Print, • Internet Search, • Event Marketing, • Internal Marketing, • Email, • Text, • Professional websites, • Website, • Telephone Marketing, • Coupon media like Groupon, Print, and more, • Referral, • PI (personal injury) marketing, • SEOYou do not have to DO all of the marketing for each media source, but you need to understand marketing principles enough to set up cost effective marketing systems through any media necessary to achieve company objectives. Areas that we have in-housed historically and have systems for are: • Internet marketing, such as Google, FB, Youtube, and TikTok PPC, • Internal Marketing, • Event based marketing - festivals, event shows, etc., • Email and Text, • Online video creationAreas that wed like to develop further in:, • Social Media Content Creation, • SEOOpportunities as we see it:, • Campaign optimization, • National reach campaigns, • Social Media video creation, • Website optimizationSkills required for this job:, • Understanding of KPI, metrics to marketing success, • Internet marketing skills, to include campaign creation and management, • Reporting spreadsheeting - maintain and present your results, • Google Suite skills - email, docs, design, spreadsheets, • Design skills - if you are not a graphic designer, that can be okay, but you must understand the principles of design to create an attractive offer, • Understanding of sales funnels, offers, and how to create a compelling message - marketing 101 - 404Compensation, • $58,000 - 65,000 salaried, plus bonuses on making budgets and goalsTime Full-time. This role requires 40+ hours a week. Evening work is rare and weekend work is even more rare. Travel We manage properties in Colorado Springs and Denver with the goal to add more. For this reason, site visits require travel. When that happens, Thrive will reimburse mileage per IRS guidelines (does not include regular commute).

Job Description Position Purpose & Summary The Marketing Manager will work with the Director of Sales & Marketing, to manage all brand programming duties and functions for Garden of the Gods Resort & Club including special events and promotional opportunities to ensure that they are in keeping with the brand vision, and property goals. Essential Functions: • Deploy successful marketing campaigns and their implementation from ideation to execution independently and/or along with DOSM as well as identify weaknesses in existing marketing campaigns and develop pragmatic solutions within budgetary constraints., • Communicate with senior management about marketing initiatives and project metrics, as well as brainstorm fresh strategies with DSOM and management team., • Maintain, manage, and update all collateral assets for the property, adhering to all brand communication guidelines and standards as guided by DSOM., • Evaluate and recommend distribution channel development programs., • Support and execute promotions and packages based upon the property's specific need periods regarding the property's seasonality and opportunities, focusing on improved revenue performance., • Work with DOSM to produce valuable and engaging content for our website and blog that attracts and converts our target groups., • Oversee property web pages, digital marketing plans, and maintain the property's presence in the social media space to include updates, recommendations for changes and enhancements to content either directly or in cooperation with 3rd party relationships., • Collaborate and partner with the Marketing Specialist on design, creative projects, and social media., • Work with DSOM to coordinate all public relations and promotional activities that support the needs of the property, with a focus on improved revenue performance. This could include media tours, photo shoots, broadcasts, interviews, and other specific events that require personal attention., • Ability to act independently with minimal or no supervision. Adheres to deadlines., • Deliver "I Am Proud" service standards and department-specific signature touch points., • Establish cross-departmental channels of communication among teammates that are consistent and complete. Additional Duties and Responsibilities: • Selected candidate must demonstrate an in-depth and progressive knowledge of social media (Facebook, Instagram, Twitter, You Tube, Linkedin, and other emerging platforms), • Forge local partnerships and review opportunities for local level promotions and sponsorships to gain recognition and beneficial status within the community, CVB and hospitality partners, • Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the property., • Regular attendance during scheduled work times and on time attendance at all scheduled training sessions and meetings is required., • Math skills, as well as budgetary analysis capabilities required., • Must maintain a neat, clean, and well-groomed professional appearance per the property's standards, and be attentive to what matters most, • Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction., • Provide extraordinary service that is "Enriching by Nature.", • Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments., • Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values., • Be empowered to make things go right if they go wrong., • Give the guest/member a fond farewell., • Address feedback by utilizing the LEARN Model., • Comply with company policies and procedures and observe and adhere to safety guidelines. Marginal Functions: • Perform other duties as assigned., • This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time., • Professionally represent the property in community and industry organizations and events., • Interface positively with other departments, offering assistance when needed., • Displays care in use of equipment and maintains an organized and professional work environment. Position Requirements: • Minimum Knowledge & Skills:, • Adobe design suite including InDesign, Photoshop, Illustrator, and WordPress., • Must possess above average computer skills, including, but not limited to, accounting programs, project management software, Microsoft Word, and Excel., • Formal Education and Job-Related Experience:, • This position requires a minimum bachelor's degree in marketing or related field and/or 5 years minimum professional job-related marketing or events management experience, preferably in a luxury upscale hotel/resort., • License, Registration, and/or Certification Required:, • Must possess a valid unrestricted driver's license External and Internal Personal Contact: • Communications:, • Daily – Standup meetings, • Weekly – Operational meetings and department specific marketing/planning meetings, communication interaction with 3rd party vendors, • Teamwork and Collaboration:, • This position requires continuous teamwork as well as internal and cross-departmental communication. Additional Licenses and/or Certifications Required: YES NO Valid Driver's License X CPR Certification X Food Protection Manager Certification X Food Handler Certification X Alcohol Server/Seller Certification X Position Analysis/Specifications: N/A (Not Applicable) OCCASIONAL FREQUENTLY Sitting X Standing X Walking X Bending Over X Crawling X Reaching X Crouching X Kneeling X Balancing X Pushing / Pulling X Lifting / Carrying: 10 lbs. or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 70 lbs. X Manual Dexterity X Fine Motor Skills X Gross Motor Skills X Eye / Hand Coordination X Near Vision X Far Vision X Color Recognition X Hearing X Environmental Factors: Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather. YES NO Working Outside X Working Inside X Working Alone X Working Closely with Others X Excessive Cold / Heat X Excessive Humidity / Dampness X Noise / Vibrations X Working Above Ground X Working Below Ground X Working with Chemicals / Detergents / Cleaners X Working Around Fumes / Smoke / Gas X Walking on Uneven Surfaces X Operating Motorized Equipment or Vehicles X Working Around/Near Machinery/Motorized Equipment X Climbing on Scaffolds or Ladders X Continuous use with a Computer and Keyboard X The Garden of the Gods Resort and Club offers a diverse, dynamic, and thriving environment that supports career development for all our team members. Job Posted by ApplicantPro

Job Description📍Location: Colorado Springs, CO 80905 💰Compensation Range: Compensation range: $36.00-$48.00 per hour. This position is considered non-exempt under FLSA. This is an estimated pay range. Final pay rate will be determined based on internal equity, internal salary ranges, job related skills, experience, qualifications, and market conditions. POSITION SUMMARY: As a Drainage Engineer at Basis Partners, you play an important role in our community’s quality of life and safety by supporting transportation drainage projects involving hydrologic and hydraulic design and modeling, grading and erosion control design, and water quality design. You will be part of a collaborative design team responsible for applying and continuing to develop your knowledge of drainage engineering principles, practices, and technical tools. This includes assisting with detailed hydrologic and hydraulic analyses (using various models and methods) and preparing design plans, reports, and technical documents. You will contribute to projects of varying size and complexity under the guidance of senior engineers and project managers. With increasing experience, you will take on greater responsibility for specific tasks and components of projects. You will receive technical supervision and mentorship while building your skills, judgment, and professional expertise in drainage design and project delivery. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties. ESSENTIAL JOB FUNCTIONS (DUTIES/RESPONSIBILITIES) Supporting hydrologic and hydraulic analysis and design by: • Assisting with drainage design for transportation and infrastructure projects under the guidance of senior engineers., • Developing and refining hydrologic and hydraulic models using industry-standard software (e.g., HEC-HMS, HEC-RAS, SWMM, HY-8, OpenFlows, StormCAD)., • Performing engineering calculations related to stormwater runoff, conveyance systems, scour, and floodplain analysis., • Analyzing watershed characteristics and evaluating storm drain systems, culverts, detention/retention basins, ditches, and open channels., • Conducting alternative analyses and providing technical recommendations based on engineering findings., • Evaluating erosion control and water quality considerations in design.Generating contract deliverables through planning, structuring and organizing drainage tasks by:, • Preparing drainage reports, stormwater management plans, 1D flow analyses, riverine alignments and profiles, and supporting documentation., • Developing plan sheets, specifications, quantity calculations, and cost estimates., • Ensuring technical accuracy and completeness of assigned deliverables prior to internal review.Supporting regulatory compliance and agency coordination by:, • Assisting with preparation of drainage and stormwater documentation required for approvals., • Ensuring designs meet jurisdictional drainage criteria manuals, permitting requirements, and applicable regulatory standards.Supporting construction phase services and field activities by:, • Participating in site visits and field investigations to collect data and verify existing conditions., • Reviewing project drawings, specifications, and manuals to understand design intent and construction requirements., • Assisting with responses to RFIs, reviewing submittals, and supporting resolution of drainage-related field issues., • Verifying compliance with applicable specifications and project documents during design and construction.Collaborating and communicating through the project lifecycle by:, • Working as part of a multidisciplinary team to deliver drainage-related tasks on schedule and within budget., • Communicating project progress, technical findings, and potential issues to the project manager or senior engineer., • Participating in internal design reviews and incorporating feedback from senior staff., • Assisting in coordination with clients, agencies, and subconsultants., • Contributing to technical discussions in meetings and supporting proposal development efforts when applicable.Maintaining quality standards and professional development by:, • Maintaining organized project documentation in accordance with company QA/QC standards., • Tracking assigned tasks to ensure completion within established budgets and timelines., • Pursuing continuing education to stay current with industry standards and evolving regulations.MINIMUM QUALIFICATIONS/EDUCATION/LICENSURE:, • 2+ years’ experience and highly advanced technical skills in performing drainage design, calculations and plan production, • B.S. Civil Engineering or Civil Engineering Technology Degree, • Engineer In Training with the ability to obtain a PE license in Colorado or P.E. licensure in the State of Colorado, • Experience with local agency and DOT regulations regarding drainage design in closed pipe and open channel systems, including water quality design, • Experience using Microstation, OpenRoads Designer, HEC-RAS, HEC-HMS, OpenFlows, HY-8, StormCAD, and other software used in analysis and plan production PREFERRED QUALIFICATIONS/EDUCATION/LICENSURE:, • Experience with Mile High Flood District, • GeoHEC-RAS and SRH-2D TRAVEL:, • Occasional travel to job sites, client offices, and other meeting places., • Required to have and maintain a valid driver’s license, appropriate auto insurance coverage (per Basis Vehicle Policy) and an acceptable driving record. WORKING CONDITIONS: Most of the work will be performed in an office environment. Project site visits may be necessary at times and can involve hazards including exposure to changes in temperature (seasonal), inclement weather, dust, fumes, gases, traffic, slope, water, water way, and trains. Since no job description can detail all the duties and responsibilities that may be required, this job description is not to be interpreted to describe all the duties and responsibilities the incumbent may be required to perform. As such, this job description is subject to review and change at any time, with or without notice. About Us: Basis Partners is a Colorado-based, people, team, and locally focused civil engineering consulting firm providing services to public agencies in the transportation industry. We are a consulting firm that is a sharp contrast to our competitors. Sure, we do the same work, but we are different from the rest in the way we handle projects, build cohesiveness, energy, skills, and local pride. It is firmly believed that if you place people first something remarkable will happen. It creates a community of fun, passionate individuals who help make their communities better, safer places to live. At Basis Partners, on day one, you will be doing work that matters alongside other talented and collaborative team members while building the foundation of your career through practical and hands on experience, coaching, mentoring, and training. It’s in our core to care for our community, our team, and our clients. Helping with the infrastructure of our community is a source of pride for our team. We can drive down a road, interstate, or cross a bridge and say, 'Wow, I was on a team that helped with that project! Our team lives and works here and we want to make sure we give back to the communities we serve by volunteering and supporting local organizations. We love to 'keep it local'! Check us out on social media and our website to learn more about us. Website www.basisp.com Follow us on Facebook, Instagram, LinkedIn & Twitter Benefit Summary: • 401(k) with employer match (Roth and Traditional options), • Medical, dental, and vision insurance, • Health savings account with employer contributions, • Dependent care flexible spending account, • Disability insurance (short term and long term), • Company-paid life insurance with buy up provision, • Paid time off (PTO and Holiday), • Parental leave (pregnancy and parental), • Training and career progression to support and encourage you throughout the different stages of your career goals Powered by JazzHR bzsino4BSA

POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. MAJOR / KEY JOB DUTIES • Demonstrates and promotes 100% commitment to providing the best possible experience for our guests, • Ensures that all guest related issues are resolved in a manner consistent with the company’s goals and objectives, • Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards., • Completes daily room and Guest Ready room inspections., • Manages to ESA Brand Standards and processes while pursuing continuous improvement., • Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed., • Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance., • Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition., • Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner., • Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables., • Provides team members with the necessary tools and supplies to perform their jobs., • Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors, • Efficiently manages rooms to keep all guest rooms in service., • Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards., • Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely., • Ensures quality lead generation quotas are achieved through making sure GSR’s collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities., • Upholds and enforces ESA standards and policy compliance at the hotel level., • Ensures bank deposits are completed in accordance with company policy, • Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES • Reviews in-house rates., • Adheres to federal, state and local employment related laws and regulations., • Performs duties in all aspects of hotel operations as needed, • Directly manages an Assistant General Manager / Team Leader., • Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES • Read, write and speak English and comprehends basic instructions., • Write in an effective and grammatically correct manner to generate effective short correspondence and memos., • Present information in one-on-one and small group situations to customers, clients, and associate, • Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property, • Conversational Spanish would be beneficial ENVIRONMENTAL JOB REQUIREMENTS • The work environment characteristics described here are representative of the associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate, • Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals., • Typically, moderate noise level in the work environment., • Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel., • Occasionally push, pull, lift and/or move up to 25 pounds. MINIMUM QUALIFICATIONS • Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver’s license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS • 2-year degree highly preferred, • Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software, • Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines, • Ability to manage and direct staff to perform daily job tasks Conversational or proficient in Spanish

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in April, May and June we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Colorado Springs office located at 1855 Telstar Drive, Colorado Springs, CO 80920 . This schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. As a Licensed Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task while navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Training Schedule: Monday - Friday 8hr shift within the hours of 8:00 AM - 6:00 PM Local Time USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Compensation range: The hiring range for this position is: $47,800 - $50,300 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Kitchen Manager | Scratch Kitchen | People-First Culture Were looking for a passionate Kitchen Manager to lead a high-quality scratch kitchen in a polished casual environment where great food, great people, and a balanced lifestyle all matter. This role is about more than running a kitchenits about creating an experience. From the first prep of the day to the last plate that hits the table, youll set the tone for food quality, team culture, and the kind of hospitality that keeps guests coming back. What Youll Do Lead with Purpose • Build and develop a strong, motivated kitchen team that takes pride in their craft, • Create a positive, respectful culture where people enjoy coming to work, • Coach and mentor team members to grow their skills and confidence Deliver an Exceptional Guest Experience • Ensure every plate reflects quality, consistency, and attention to detail, • Partner with the front-of-house team to deliver a seamless dining experience, • Take pride in knowing your work directly impacts every guest at the table Own Food Quality & Scratch Standards • Execute a scratch-driven menu with a focus on freshness, flavor, and presentation, • Uphold high standards in prep, execution, and plating, • Maintain consistency across every shift, every dish Run a Strong, Organized Kitchen • Oversee daily operations, including prep, line execution, and cleanliness, • Manage inventory, ordering, and cost controls to protect the business, • Maintain food safety, sanitation, and compliance at the highest level What Were Looking For • 3+ years of Kitchen/Culinary Management experience in a scratch kitchen, • A true passion for food quality and pride in what you serve, • A leadership style that is hands-on, supportive, and team-focused, • Strong understanding of kitchen operations, food safety, and cost control, • Ability to thrive in a fast-paced environment while keeping standards high Why This Role Stands Out • People-first culture that values your time and well-being, • Work-life balance in an industry that doesnt always offer it, • High-quality, scratch kitchen you can be proud of, • Clear path for growth and advancement, • Competitive salary + benefits, 401K, PTO, and more If youre someone who believes great food starts with great peopleand takes pride in delivering an experience guests can feelwed love to connect. + #STSCompany DescriptionSuperior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States. Our recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace. Our recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service. Our success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish. Lastly, we know what it takes and how to match the right candidate to the right client.Superior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States.\r\n\r\nOur recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace.\r\n\r\nOur recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service.\r\n\r\nOur success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish.\r\n\r\nLastly, we know what it takes and how to match the right candidate to the right client.

Job DescriptionBenefits: • Employee discounts, • Paid time off, • Training & development Job Summary: The Dual Sales Manager is responsible for increasing hotel revenues by soliciting catering and/or group business and ensuring the hotel fulfills all contracted obligations. This role manages client relationships, coordinates catering and/or group events, and collaborates with the sales team to maximize catering and/or group sales and guest satisfaction. Essential Functions and Duties: • Provide professional and courteous service at all times., • Make selective solicitation calls to potential clients., • Attends trade shows applicable to the position., • Follow up on leads through phone calls, correspondence, or personal visits., • Develop and implement innovative sales and marketing techniques., • Maintain an organized filing system for accounts and prepare required reports., • Build and maintain relationships with clients, on site contacts, and meeting planners to foster additional business., • Oversee events to ensure successful execution and client satisfaction., • Maintain good rapport with local civic groups and associations to generate business., • Develop and implement focused action plans to drive sales., • Attend weekly sales and staff meetings., • Design and execute marketing promotions and campaigns, including direct mail, social media, and ads, • Meet or exceed established monthly, quarterly, and annual sales goals and profit margins.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: • Minimum of 2 years of progressively responsibly management experience preferred., • Proven experience in catering or group room sales or a similar role, with a strong focus on client relationship management., • Knowledge of sales strategies and/or catering operations, including event planning and execution., • Excellent communication and negotiation skills, with the ability to build and maintain strong client relationships., • Strong organizational skills, with the ability to manage multiple events and prioritize tasks effectively., • Proficiency in using CRM systems and Microsoft Office for reporting and account management., • Ability to analyze market trends and competitor activity to inform sales strategies., • Strong problem-solving skills and attention to detail., • Ability to work independently and as part of a team.Work Environment:, • Primarily indoor office work with occasional travel for client meetings and events., • Frequent interaction with clients, staff, and vendors, requiring flexibility in communication and scheduling., • Must be available to work the occasional evenings, weekends, and holidays to accommodate event schedules and client needs.Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Working knowledge of digital marketing channels (email newsletters website social media); ability to coordinate execution across these platforms. As a member of the HR team the HR Manager will be part of a team that supports these initiatives and endeavors. Any experience of distress or felt discrim

Job DescriptionDescription: POSITION SUMMARY The Director of Racquet Sports is responsible for managing and executing all tennis and pickleball programs at Colorado Springs Country Club. This position combines strategic program development, member instruction, youth program supervision, and facility coordination to deliver exceptional racquet sports experiences aligned with CSCC's vision of becoming members' favorite place to gather, socialize, and recreate. Compensation: $22.00-$24.00/hour (commensurate with certifications, experience, and qualifications), approximately 1,100 hours annually. Lessons income will be separate from hourly wage. Reports to: General Manager Status: Part-time Year-Round Employee (primary hours will be worked during outdoor seasons) STRATEGIC ALIGNMENT This position directly supports CSCC's Strategic Plan to create and sustain a compelling member experience by: · Creating a fun and professional environment · Increasing frequency of member visits through engaging programming · Offering relevant recreational experiences for members of all ages and abilities · Encouraging gathering and social interaction across member demographics · Establishing CSCC as a favorite place for members to socialize and recreate · Implementing best practices from successful clubs nationwide KEY RESPONSIBILITIESProgram Management & Strategic Development · Plan, coordinate, and execute comprehensive tennis and pickleball programming including USTA teams, junior programs, cardio tennis, clinics, leagues, and member events · Supervise and coordinate all other support staff and as applicable the Head Tennis Professional and Head Pickleball Professional and/or independent contractors · Develop seasonal program calendars serving all demographics (youth, adults, families, seniors) · Research and implement best practices from other successful country clubs · Monitor program quality, participation levels, and member satisfaction · Identify opportunities to increase member visit frequency and engagement · Prepare annual tennis & pickleball calendar; submit to Board for approval; publish in February/March · Develop and implement a good balance of intra-Club organized play & tournaments; alternative to USTA play Instruction & Teaching · Provide private and group tennis and pickleball lessons for all ages and skill levels (lesson fees collected through club, processed via payroll) · Lead club-sponsored clinics and complimentary member drills · Supervise and deliver youth programs with age-appropriate instruction · Adapt teaching methods to accommodate diverse abilities and experience levels · Establish and maintain high-quality instruction standards emphasizing positive reinforcement, active learning, and age-appropriate coaching methodologies · Ensure consistency in coaching approach and service excellence across all staff and programs Member Relations & Engagement · Build positive relationships with members to understand preferences and encourage participation · Foster inclusive, welcoming environment for players of all skill levels · Address member concerns professionally and escalate to management when appropriate · Create fun engaging experiences that encourage members to gather and build friendships · Promote racquet sports as integral part of the CSCC lifestyle · Demonstrate exceptional hospitality and service philosophy in all member and guest interactions Administrative & Communication Duties · Manage court scheduling, reservations, and facility utilization · Respond promptly to member inquiries via phone, email, and in-person · Create and approve all group communications from racquet sports staff using club technology platforms (emails, newsletters, website, social media) · Order and maintain equipment and supplies within budget parameters · Track program participation, revenues, and prepare reports for management · Attend and actively participate in monthly Activities Committee meetings · Collaborate with committees to understand needs and implement improvements Safety & Youth Protection · Maintain current Safe Sport certification and comply with all youth protection policies · Ensure safe environment for all participants, especially minors · Maintain current CPR/First Aid certification · Follow club emergency protocols and document incidents appropriately · Conduct regular safety inspections of courts, equipment, and facilities · Ensure proper equipment maintenance and safety standards Facility Operations · Set up and take down temporary pickleball courts using tape (daily as needed) · Maintain clean and organized facilities including courts, tennis office, and surrounding areas · Perform general maintenance and cleanup tasks to ensure professional appearance and safe conditions · Ensure proper storage, care, and accountability of all racquet sports equipment and supplies · Enforce club Bylaws/Rules, safety protocols, and member conduct policies · Monitor facility usage to optimize court availability Collaboration & Teamwork · Work cooperatively with Food & Beverage, Facilities, and other departments for events · Coordinate with Activities Committee on strategic planning and member feedback · Partner with independent contractor professionals to ensure unified, high-quality member experience · Participate in club-wide initiatives to enhance overall member satisfaction Continuous Improvement · Conduct and analyze member satisfaction surveys (targeting measurable improvement goals) · Stay current with racquet sports instruction trends and best practices · Benchmark programs against peer clubs to ensure competitive offerings · Attend relevant professional development opportunities when available Professional Standards & Conduct · Maintain professional appearance consistent with country club environment (country club attire, clean shoes) · Arrive early to prepare facilities and materials prior to scheduled programs (minimum 10 minutes) · Model positive, enthusiastic, and welcoming demeanor in all interactions · Demonstrate flexibility and team-player attitude in supporting overall club operations · Maintain professional communication standards (concise, proofread, respectful) · Handle challenges constructively and maintain positive attitude regarding weather, scheduling, and operational adjustments QUALIFICATIONSRequired: · RSPA, PTR, and/or PPR certification (or actively pursuing certification) · Knowledge of USTA team operations · Demonstrated experience teaching tennis and/or pickleball to all ages, including youth · Ability to work outdoors in all weather conditions · Ability to lift up to 50 pounds · Strong communication and customer service skills · Proficiency with technology and scheduling systems · Must pass comprehensive background check · Safe Sport Certification (or obtain within 30 days of hire) · CPR/First Aid certification (or obtain within 90 days of hire) Preferred: · Previous country club or private club experience · Experience managing racquet sports programs across multiple demographics · Experience with youth program development and supervision · Demonstrated ability to increase member engagement and participation SCHEDULE Seasonal position with variable hours: · Peak season (May-August): ~30+ hours/week · Shoulder season (April, September-October): ~20+ hours/week · Off-season (November-March): ~10 hours/week Schedule includes evenings, weekends, and holidays as needed to support member programming. BENEFITS · Competitive hourly rate · Additional income opportunity through private/group lesson fees · Club-provided uniform shirts · Club-provided shift meal · Professional development and certification support BACKGROUND CHECK & YOUTH SAFETY All candidates will be subject to comprehensive background check. Position requires regular interaction with minors through youth programs, clinics, and junior lessons. Safe Sport Certification is mandatory to ensure the highest standards of youth protection and safety. TO APPLY Submit resume, cover letter, and list of references to Kevin Sanger, General Manager, at KevinS@cscountryclub.com prior to February 20, 2026. Requirements:

Job DescriptionSalary: $24.00 - $29.00 Job Summary The Coordinator, Communications, will support the USA Swimming Foundation (the Foundation) by leading its storytelling, brand voice, and creation of high-quality written and creative materials to support fundraising. The Coordinator, Communications, will report to the Senior Director, Communications, and assist the Communications team in additional needs. This role will primarily support donor-facing and alumni-facing digital communications, including social media execution for the Foundation, and provide overflow communications support during peak fundraising and organizational moments. Essential Duties & Responsibilities • Support the articulation of the Foundations core story to clearly communicate value, impact, and donor relevance., • Support donor-focused and alumni-focused storytelling across digital, social, and fundraising platforms., • Manage and execute Foundation social media content in alignment with USA Swimming brand voice., • Draft and refine written fundraising and stewardship content in coordination with the Senior Director, Communications and Senior Manager, Development., • Assist in the creative direction for print, digital, and video collateral supporting fundraising priorities., • Ensure consistent voice, tone, and messaging across all donor-facing platforms and campaigns., • Translate programs, outcomes, and competitive moments into compelling donor-centered narratives., • Partner closely with the Foundation staff to align messaging with annual, leadership, major gift, and campaign strategies., • Partner with Senior Manager, Development to develop and establish a cadence of annual campaign communications., • Serve as rapid response writing and creative support., • Provide overflow communications support to the broader Communications team as needed., • Support Sport Development communications initiatives, including member-facing messaging, program promotion, and cross-department content support., • Collaborate with Sport Development and Communications staff to amplify key programs, events, and strategic initiatives through digital and social channels., • Provide communications support for organizational campaigns, grassroots initiatives, and athlete/community storytelling efforts., • Contribute to cross-functional communications projects supporting both Foundation and Sport Development priorities. Other Duties: • Support additional communications and content initiatives as assigned, including overflow coverage during major campaigns, events, or organizational priorities., • Adapt responsibilities as needed to support evolving Foundation and Communications team objectives., • Assist Senior Director, Communications with securing and scheduling media opportunities to promote the mission of the Foundation. Required Skills & Abilities: • In-depth knowledge and practice of industry standard public relations, media relations and communications best practices., • Effective verbal and written communication skills across multiple channels and for a multitude of audiences to ensure accurate and desired messaging is achieved and maintained., • Exceptional interpersonal skills. Execute and deliver messaging while maintaining a professional and respectful demeanor., • Ability to function and adapt well in a fast-paced environment. Ability to work well with others in a collaborative environment., • Organizational skills and meticulous attention to detail., • Time management and the ability to consistently meet deadlines., • Ability to prioritize tasks and produce appropriate responses to internal and external requests, delegating when appropriate., • Proficient in Adobe Creative Suite, Microsoft Teams, Microsoft Office Suite, Zoom, website publishing, social media execution, and data analysis and project management platforms. Education & Experience: • Bachelors degree in communications, public relations, marketing, journalism or related field required., • Minimum of 3 years experience in communications, content development, or digital media, preferably within a nonprofit, sports, or mission-driven organization., • Demonstrated experience developing written and digital content for external audiences, including social media and campaign-based communications., • Experience collaborating across teams to support fundraising, marketing, or organizational initiatives preferred., • Familiarity with brand voice management and audience-focused storytelling across multiple platforms. Physical Requirements: • Must be able to travel, both domestically and internationally, up to 10% of the year., • Must be able to lift up to ten pounds., • This position works in an office setting in the USA Swimming headquarters office in Colorado Springs, CO; must be willing to relocate to Colorado Springs, CO, or the surrounding area. Salary & Benefits: • Salary range for this position is $24.00 to $29.00 per hour., • Bonus Eligibility: Based on company performance, this position may be eligible for an annual target bonus of 5%., • Benefits available include:, • Medical, dental, and vision, • Company paid short-term and long-term disability, • Company paid group term life and AD&D insurance, • Paid Parental leave, • Relocation Assistance, • Paid Family Medical Leave, • 401 (k) safe harbor match after 1 year of service, • Profit sharing contribution after 2 years of service, • EAP, • PTO, • 15+ paid holidays **This job posting contains a pay range, which represents the range of salaries that USA Swimming believes, in good faith, at the time of this posting, that it might be willing to pay for the posted position. USA Swimming expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would USA Swimming consider paying a salary or rate near the higher end of the range. Anticipated Application Deadline: May 31, 2026

Job DescriptionDescription: Front Desk Agent - Full Time $17.00/hourly The Front Desk Agent will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. As a Front Desk Agent, you will play a key role in creating a positive and welcoming experience for our guests. The Front Desk Agent shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the SCP’s Culture & Core Values. The Job • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day., • Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction., • Follow Hotel policies with lost and found items., • Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations., • Continuously promote sanitation, safety, and security efforts., • Encourage Social Media/5-star compliments or reviews on OTA’s., • Greet guests warmly and efficiently, processing check-ins and check-outs with accuracy and speed., • Maintain knowledge of Hotel features/services, hours of operation, room types, rates and numbers, layout, decor, appointments, special packages and promotions, daily count, expected arrivals and departures, group activities, and departmental policies and procedures., • Manage reservations and room assignments, ensuring accuracy and availability., • Process payments and handle guest accounts, adhering to company policies and procedures., • Respond to guest requests and concerns promptly and professionally, resolving issues to their satisfaction., • Responsible for maintaining an efficient and effective flow of information with guests, team members, managers, housekeeping, and other departments within the Hotel., • Upsell hotel services and amenities to maximize revenue opportunities., • Maintain a clean and organized front desk area, ensuring a professional appearance., • Collaborate effectively with other departments to provide seamless service to guests., • Follow all safety and security protocols to ensure the well-being of guests and staff., • Ensure security of guest room access., • Maintain confidentiality, security, and integrity of organizational data., • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service., • Maintain knowledge of correct maintenance and use of equipment., • Maintain knowledge of and comply with all departmental policies, service procedures, and standards., • Access all functions of computer/software systems., • Other duties as assigned.Requirements: Job Requirements • Must be a United States citizen or possess a valid work permit., • Must be able to read, write, and speak English. Fluency in other languages is beneficial., • Must be able to accurately follow instructions, both verbally and written., • Ability to work a flexible schedule that may include evenings, weekends, and holidays., • Must be able to work in a fast-paced environment with urgency and empathy., • Outstanding coordination and multi-tasking abilities., • Professional in appearance and demeanor., • Ability to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems., • Must have general computer skills including Microsoft Office and Google Suite., • Must have the ability to deal effectively and interact well with guests, vendors, and team members., • Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner., • Ability to calculate figures and amounts using basic math. Supervision • Reports to the Front Office/Desk Manager. Education and Experience • High school diploma or equivalent., • Previous customer service experience is required., • Previous Front Desk experience preferred., • Familiarity with hotel reservation systems (experience with specific systems is a plus, • State Alcohol Serving Certificate.

Job Description Position Purpose & Summary The HR Administrative Support position is responsible for implementation, coordination, monitoring, and tracking property-wide employee training programs and employee onboarding, including recruitment, interviewing, and new hire orientation. The person will conduct ongoing needs assessments; design, develop, implementation of training curriculum; evaluate; and assist in developing and implementing property-wide internal communications. The HR Training Coordinator will assist in other general Human Resources duties. Essential Functions: • Maintain and update as needed all training content, materials, and supplies., • Oversee, update, and facilitate weekly New Hire Employee Orientation., • Monitor departmental new hire training for all departments. Review training materials annually and provide support as needed., • Conduct needs assessments annually, to include job task analysis., • Organize and aid in scheduling and tracking supervisor/manager training, to include new leader orientation., • Coordinate, track, and facilitate (or coordinate facilitator), as needed, all regulatory compliance training such as: HIPAA, ServSafe, Mandatory Reporter, PCI, and OSHA - including CPR, Bloodborne Pathogens, and Safety Training., • Assist in creating content for our employee communication strategy for the property using all methods of communication including email, whiteboards, All Team meetings, All Leader meetings, bulletin boards, social media, eNewsletter, intranet and more., • Assist with the planning, coordination, and facilitation of team member relations events/programs to include, but not limited to, All Team Meetings, Team Member Appreciation Events, Holiday Party, and Annual Team Member Engagement Survey/Action Planning., • Track and maintain locker assignments, vehicle tags, and employee ADP Biometrics., • Track and ensure all employee related licensures and certificates are up to date and valid for the state of Colorado., • Assist in the administration of recognition and service awards programs, including monthly Enriching Lives Recognition and annual recognition events such as Gateway Club celebration., • Administer and evaluate behavioral assessments through Predictive Index., • Assist in the recruitment process to include posting new positions internally and externally, monitoring candidates in Applicant Pro, and planning and participating in hiring events., • Attend all Human Resources functions and assist in implementation as required., • Deliver "I Am Proud" service standards and department-specific signature touch points., • Establish cross-departmental channels of communication among teammates that are consistent and complete. Additional Duties and Responsibilities: • Assist in general Human Resources duties such as employee investigations, coaching, audits, and data entry., • Assist other departments throughout the resort, as needed., • Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction., • Provide extraordinary service that is "Enriching by Nature.", • Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments., • Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values., • Be empowered to make things go right if they go wrong., • Give the guest/member a fond farewell., • Address feedback by utilizing the LEARN Model., • Demonstrate a professional appearance and be attentive to what matters most., • Comply with company policies and procedures., • Observe and adhere to safety guidelines. Marginal Functions: • Perform other duties as assigned., • Interface positively with other departments, offering assistance when needed., • Display care in the use of equipment and maintain an organized and professional work environment. Position Requirements: • Minimum Knowledge & Skills:, • Excellent communication and interpersonal skills., • Strong PC Skills, including Microsoft Word, PowerPoint, Outlook, and Excel required., • Social media expertise needed., • Formal Education and Job-Related Experience:, • Four-year college degree preferred., • Minimum of 2 years of hospitality experience required and 1-year management/supervisory experience in hospitality preferred., • 2-3 years of Human Resource experience preferred., • License, Registration, and/or Certification Required: None External and Internal Personal Contact: • Communications:, • Daily – Verbal and written, • Weekly – Participating in meetings and assisting with team member relations., • Occasionally – Participate in one-on-one coaching sessions., • Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication. Additional Licenses and/or Certifications Required: YES NO Valid Driver's License X CPR Certification X Food Protection Manager Certification X Food Handler Certification X Alcohol Server/Seller Certification X Position Analysis/Specifications: N/A (Not Applicable) OCCASIONAL FREQUENTLY Sitting X Standing X Walking X Bending Over X Crawling X Reaching X Crouching X Kneeling X Balancing X Pushing / Pulling X Lifting / Carrying: 10 lbs. or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 70 lbs. X Manual Dexterity X Fine Motor Skills X Gross Motor Skills X Eye / Hand Coordination X Near Vision X Far Vision X Color Recognition X Hearing X Environmental Factors: Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather. YES NO Working Outside X Working Inside X Working Alone X Working Closely with Others X Excessive Cold / Heat X Excessive Humidity / Dampness X Noise / Vibrations X Working Above Ground X Working Below Ground X Working with Chemicals / Detergents / Cleaners X Working Around Fumes / Smoke / Gas X Walking on Uneven Surfaces X Operating Motorized Equipment or Vehicles X Working Around/Near Machinery/Motorized Equipment X Climbing on Scaffolds or Ladders X Continuous use with a Computer and Keyboard X Job Posted by ApplicantPro

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