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Customer service representative jobs in Las Vegas, NevadaCreate job alerts

  • Reservationist
    Reservationist
    2 days ago
    $16–$20 hourly
    Full-time
    Las Vegas

    50 Eggs Hospitality is a leader in the industry with multiple concepts, including Yardbird, Chica, and Wakuda, across the world and is predominantly featured in Las Vegas. Apply now to join the world of 50 Eggs as a key part of the guest experience! Job Details Role: Reservationist Reporting to: Restaurant Manager The Restaurant Reservationist is responsible for taking and confirming reservations, directing calls appropriately, and delivering the highest levels of customer service. Job Scope • Accountable for taking reservations for restaurant, • Increase the occupancy and average spending of the Restaurant, • Maximize the use of table inventory, • Resolves customer requests and questions, • Respond to any guest concerns and ensure solutions are in the best interest of the guest and the restaurant., • To inform managers of any complaints/comments / perceived issues., • Motivate and exceed guest expectations., • Continuous communication with the FOH manager to discuss and relay any changes and special requests for guests, • Ensure consistent reporting to senior management., • Report, analyze, and drive business to ensure consistently busy days and services., • Other duties as assigned. Job Requirements • Minimum 2 years of professional experience, • Expert knowledge of guest information reservation system, • Must possess excellent and effective verbal and written communication skills, • Strong sales, interpersonal, and organizational skills, • Proficiency in Microsoft Office applications (Excel and Word), • Able to work in a fast-paced environment, • Multi-lingual a plus, • Professional appearance and demeanor, • Able to work flexible hours necessary including off hours, weekends, and holidays. Working conditions • While performing the duties of this job, the employee is regularly exposed to heat from the stoves and burners., • The noise level in the work environment is usually loud. Physical and other requirements: The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, bend, walk, use hands or fingers, handle or feel, talk, hear, see, and reach with hands and arms and requires the ability to occasionally lift office products and supplies up to 25 pounds.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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  • Bartender
    Bartender
    23 hours ago
    Part-time
    Las Vegas

    CHICA at The Venetian in Las Vegas, opened in 2017 and delivers the robust and vibrant flavors of Latin cuisine combined with a dynamic wine and mixology program to The Venetian Las Vegas. The restaurant's menu was crafted by featured chef Lorena Garcia and draws inspiration from classic renditions of Latin dishes, giving guests the opportunity to explore the flavors of Latin American cuisine as one culture, with influences from Venezuela, Peru, Brazil, Mexico and Argentina, among many more. CHICA is open daily for breakfast, lunch, dinner and weekend brunch. REPORTS TO: Restaurant Manager KEY RELATIONSHIPS: Guests, Kitchen Staff, Stewarding Staff, F&B Staff Job Description: The bartender is responsible for preparing and serving alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipes. The bartender is also responsible for providing friendly, attentive, and timely service to create an exceptional experience for all our guests. Each bartender's primary objective is to show our guests such a marvelous time that they will want to return again and again. Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High level knowledge of standard drink recipes, • High level knowledge of spirits, wine and beer, • Understanding of classes of alcohol, different glasses, brand names and garnishes, • Working knowledge of bar equipment, • Knowledge and education in mixology, • Numeracy and cash-handling skills, • Able to work flexible schedules including evenings, weekends and holidays, • Able to work in a standing position for long periods, • Be able to reach and bend and frequently lift up to 30 pounds, • Provide exemplary guest service, • Utilizes clear communication and interpersonal skills, • Works as a team member, • Can work with a high energy level in a fast-paced working environment, • Demonstrates reliability, honesty and integrity, • Polished and professional appearance, • Able to effectively communicate in English in both oral and written form Responsibilities: • Provide food and beverage service to all guests at the bar, • Complete understanding of all food and beverage items, • Check identification of customers to verify they are of legal drinking age, • Take orders from serving staff or directly from customers, • Understanding of POS systems and item entry, • Prepare and serve alcoholic and non-alcoholic drinks in accordance with standard recipes, • Peel, slice and pit fruit safely for garnishing drinks, • TAM and ACT Certified and guidelines followed to ensure no guests are overserved, • Process transactions using the POS system, prepare checks for customers, and process customer payments, • Arrange glasses and bottles into attractive and functional displays and manages the aesthetic of the bar top, • Ensure clean glasses, bar equipment and working areas, • Comply with all health, safety and hygiene standards and policies, • Monitor inventory, and restock bar inventory Working Conditions • While performing the duties of the job, the employee is regularly required to stand, use hands to handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear; and taste or smell • While performing the duties of this job, the employee is regularly exposed to heat from the stoves and burners, • The noise level in the work environment is usually loud, • The employee frequently is required to walk Preferred • Minimum 2 years bartending experience in upscale or fine dining restaurants, • Certification from BarSmarts, WSET, Court of Master Sommeliers, Certified beer server or any other professional beverage certifications preferred

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