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About Us: All Attractions City Tours is one of the leading tour providers in the city, offering visitors unforgettable sightseeing experiences, from iconic landmarks to immersive cruises. We pride ourselves on providing exceptional service and creating seamless, memorable adventures for all our guests. Position Overview: We are looking for a dedicated and detail-oriented Customer Service Representative to join our guest support team. This role is focused on handling customer disputes, addressing inquiries, resolving issues, and ensuring an outstanding customer experience throughout their journey with us. ** Responsibilities:** - Handle customer inquiries, complaints, and disputes via phone, email, text, and in person. - Investigate and resolve billing issues, chargebacks, and refund requests with professionalism and accuracy. - Document customer concerns and resolutions clearly in our internal systems. - Provide timely updates to customers regarding ticketing issues, schedule changes, and policies. - Collaborate with sales agents, management, and operations to ensure alignment on guest resolutions. - Educate customers on our tour offerings, schedules, and booking processes. - Assist with pre- and post-tour support, helping guests navigate any questions or concerns. - Maintain a calm, empathetic, and solution-focused approach even in high-stress situations. ** Qualifications:** - Previous customer service experience (tourism or hospitality industry a plus) - Strong conflict resolution and problem-solving skills - Excellent verbal and written communication - Ability to multitask and stay organized in a fast-paced environment - Professional, positive, and patient demeanor - Basic knowledge of platforms like Square, PayPal, or similar payment processors is a plus - ** Benefits:** - Flexible schedule options - Opportunity to grow within a dynamic tourism company - Supportive team culture - Discounts on tour experiences
We are looking for a friendly, compassionate, and organized Customer Service Representative to join our veterinary clinic team. You will be the first point of contact for pet owners, providing exceptional service both in person and over the phone. Your role is essential in creating a welcoming environment and ensuring smooth communication between clients and our veterinary staff. Key Responsibilities: Greet clients and their pets warmly as they arrive at the clinic. Answer phone calls, schedule appointments, and manage the clinic calendar. Provide information about services, pricing, and general pet care. Handle client check-in and check-out processes. Maintain accurate client and patient records using veterinary software. Process payments, issue invoices, and manage basic billing tasks. Communicate effectively with veterinarians and technicians regarding appointments and patient needs. Handle client concerns or complaints professionally and escalate when necessary. Maintain cleanliness and organization of the reception and waiting areas.
Location: Manhattan, NY (On-Site) NO REMOTE Job Description: We are seeking a Customer Service Representative to join our team in Manhattan! In this role, you will serve as the first point of contact for our customers, ensuring a smooth and positive experience. Your main goal will be to address inquiries, resolve concerns, and provide top-tier customer support. Responsibilities: · Assist customers with inquiries and product/service details. · Handle customer complaints and provide effective solutions. · Maintain detailed and up-to-date customer records. · Work closely with other departments to escalate issues when necessary. · Participate in ongoing training and improvement initiatives. Qualifications: · Strong communication and interpersonal skills. · Problem-solving mindset with the ability to think on your feet. · Ability to handle stressful situations with professionalism. · Detail-oriented and organized. · Prior experience in customer service is a plus but not required.
Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. [Work Hours & Benefits] The working hours are flexible, and you can opt to work from any location of your choice while working online and from home. The business will supply you with all the tools you need, including a computer, to operate from home. Guaranteed are enough instruction and fairly compensated training hours. During regular business hours, the salary is $39.00 per hour, and the training costs $30. You can work a maximum of 45 hours per week for full-time employment and 20 hours per week for part-time employment. Customer Service Representative Qualifications / Skills: Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information Multi-tasking Education, Experience, and Licensing Requirements.
OrionGroup is hiring people to work as a cashier representative and the position is fully remote, the company pays $30/hr after training and $20/hr during training. Kindly send a dm to know more about the job
We are now hiring Customer Service representatives, receptionist and Branch Managers. Location: New York City, Manhattan You must be 18 and over to apply for this position and to begin training. Training is paid. A minor probationary period will apply before permanent schedule is distributed. Hours: Monday - Friday 6:00AM - 10:00AM 10:00AM - 5:00PM 5:00AM - 10:00PM Or - Saturday - Sunday 10:00AM - 2:00PM 2:00PM - 7:00PM Position will require for you to deal with a high volume of incoming and outgoing phone calls, bookings and reservation. All in office amenities and supplies will be provided. Professional attire is required at all times. Apply now! All applicants will be considered.
Customer Service / AP Clerk We are seeking a motivated and detail-oriented Customer Service Representative / AP data entry clerk to join our team. The ideal candidate will handle customer inquiries, provide accurate information, and ensure seamless customer experience. This position requires strong communication skills, problem-solving abilities, and a commitment to maintaining a high standard of service. Responsibilities: Respond to customer inquiries via phone and email in a professional manner Provide accurate information regarding products and services Resolve customer issues efficiently and escalate when necessary Maintain and update customer records in the system Collaborate with internal teams to ensure customer satisfaction Follow company policies and procedures to maintain service quality Process outstanding invoices for payment on a timely and efficient manner Ensure vendor invoices are properly approved and comply with internal polices and procedures. Ensure that vendor invoices are accurately coded to correct general ledger codes Process/review employee reimbursement and corporate credit card transactions Assist with Data Entry as needed Qualifications / Requirements: Excellent organizational and time management skills High school diploma or equivalent; bachelor’s degree preferred Previous customer service or client-facing experience is advantageous Strong verbal and written communication skills Ability to handle multiple tasks in a fast-paced environment Ability to multitask and prioritize effectively under pressure. Ability to work both independently and as part of a team Willingness to embrace ongoing training and development Positive attitude and resilience in handling challenging situations Basic understanding of business operations and customer needs. Positive attitude and resilience in handling challenging situations. Full time position, Monday-Friday Medical Benefits compensation: $38,426 to $45,000 _ yr Company Description Construction / Service / Manufacturing Construction / Service / Manufacturing
We are looking for a friendly, proactive, and organized Customer Care Specialist to join our team. You will be the first point of contact for our customers and play a critical role in delivering an outstanding experience.
Our remote customer service job involves handling customer inquiries and requests remotely, typically via email, or chat. Responsibilities include resolving issues, providing accurate information, and ensuring customer satisfaction. This role requires strong communication skills, problem-solving abilities, and the capacity to manage a high volume of interactions while maintaining professionalism and empathy.
One Step Physical Therapy is seeking a Customer Service Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. Job Skills & Requirements: Coordinate appointments for patients. Great customer Service Patient care, appointment confirmation and follow up with patients are critical to function in this role. Phone etiquette and interpersonal skills are a must. Previous experience in the medical sector is a plus Travel time : 30 minutes away is preferable Duties Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette. Manage the front desk area, ensuring it is tidy and presentable at all times. Handle incoming and outgoing mail and packages efficiently. Maintain calendars for appointments, meetings, and events, ensuring effective calendar management. Utilize Google Suite for document creation, scheduling, and communication. Assist with office management tasks including filing, data entry, and other administrative duties as needed. Coordinate with other departments to facilitate smooth operations within the office. Experience Previous experience in an office or administrative role is preferred but not required. Proficiency in Google Suite and familiarity with office phone systems is a plus. Strong organizational skills with the ability to manage time effectively and prioritize tasks. Excellent verbal and written communication skills are essential. Ability to work independently as well as part of a team in a collaborative environment. If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist! Job Types: Full-time, Part-time, Contract Pay: $16.00 - $18.00 per hour Shift: 10 hour shift 8 hour shift Work Location: In person
Welcome to Mawa, a Christian-based social media company. We are currently seeking a Customer Service Representative to assist us in bringing more users to Mawa. Role of a Customer Service Representative Open Position: The Customer Service Representative (CSR) plays a crucial role in connecting the company with its customers. This individual is responsible for providing detailed information about our products and services, addressing inquiries, and efficiently resolving any issues related to customer accounts. The primary goal is to maintain high service standards, respond promptly to customer inquiries, and ensure high levels of customer satisfaction. Responsibilities Key Responsibilities of Customer Service Representatives: - Handle a significant volume of incoming phone calls - Generate sales leads - Identify and assess customers' needs to ensure their satisfaction - Establish and maintain sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information using appropriate methods and tools - Meet personal performance objectives as well as team sales targets and call handling quotas - Address customer complaints by providing suitable solutions and alternatives within specified time frames, followed by ensuring resolution through follow-up - Maintain records of customer interactions, process customer accounts, and organize documentation - Adhere to communication procedures, guidelines, and policies - Proactively engage with customers by going the extra mile Qualifications and Skills - Proven experience in customer support or as a Client Service Representative - Track record of exceeding performance quotas - Strong skills in handling phone communications and active listening - Familiarity with Customer Relationship Management (CRM) systems and practices - Customer-oriented approach with the ability to adapt to diverse personalities - Exceptional communication and presentation skills - Ability to manage multiple tasks, prioritize effectively, and demonstrate proficient time management skills - A high school diploma is required
Be the Voice of Our Brand: Join Our Customer Service Team! Do you have a passion for helping people and a knack for problem-solving? We're looking for enthusiastic customer service representatives to join our team. As the first point of contact for our customers, you'll play a crucial role in delivering exceptional experiences and building lasting relationships. We Offer: * Comprehensive training and support * Opportunities for career advancement * Positive and collaborative work environment * Competitive salary and travel opportunities
Busco 2 jóvenes interesados en su crecimiento personal y laboral, con un perfil dinámico, organizado y sobretodo muy activo para ocupar la posición de oficial de crédito. No es necesario hablar ingles, solo necesita escribir y hablar bien el español. NO NECESITA EXPERIENCIA. *NUESTROS REQUISITOS: - Habilidad verbal excepcional, con capacidad para comunicarte de manera clara y efectiva. - Experiencia previa en atención al cliente, ventas o roles que impliquen interacción con el público (deseable). - Actitud proactiva y disposición para aprender sobre los productos que se ofrecen. - Buena presentación personal y capacidad para trabajar en equipo. -Disponibilidad de tiempo -Aptitud para trabajar y liderar un equipo -Buena actitud *OFRECEMOS: - Salario competitivo según la experiencia. (Pago cash) - Oportunidades de crecimiento dentro de la empresa. - Ambiente de trabajo dinámico y amigable. - Formación continua sobre los productos y técnicas de ventas. - Buen ambiente laboral - Viajes -Incentivos - Crecimiento personal
We're looking for a Contract Customer Service Representative to join our team and support our members exceptionally. This role involves engaging with Garner members via phone, chat, and email to help them find the right healthcare for their needs, understand how our program works, and get their eligible claims paid. We seek detail-oriented individuals with strong written and verbal communication skills who can stay organized, handle complex situations, and maintain professionalism in every interaction. The ideal candidate will demonstrate a passion for helping others, an ability to de-escalate challenging situations, and a clear commitment to providing the best service possible. Key Requirements: Applicants must be located within the United States and must work in the United States for the duration of their employment. International applicants will not be considered. Excellent written and verbal communication skills: You must express yourself clearly and professionally, especially in written communication (emails, chat), with no grammatical or spelling errors. We value clear, concise writing. De-escalation skills: You must handle tense or difficult situations with empathy and patience. We want candidates who are comfortable managing escalations and who can demonstrate problem-solving abilities in these contexts Attention to detail: We are looking for candidates who can accurately follow instructions, pay close attention to member inquiries, and ensure solutions are clear and correct. Responsibilities: Deliver exceptional service to our members via phone, chat, and email, offering education, guidance, and healthcare benefits and claims assistance. Follow best practices for handling member inquiries and proactively suggest process improvements when identified. De-escalate member concerns with empathy and professionalism, providing effective and accurate solutions. Maintain a high level of accuracy in all written communication; ensure grammar, spelling, and punctuation are always correct. Attention to detail is critical: accurately capture member information, follow up on requests, and keep clear records of interactions. Send an requesting where for forward your resume. we pick the best candidates randomly. Thanks for your interest.
About Us: We are a locally owned boutique laundry store that prides itself on delivering top-tier garment care with a personal touch. Our cozy, modern shop offers a welcoming environment for both customers and staff. We’re looking for a reliable, friendly individual to join our team and help us maintain our high standards of service. Job Responsibilities: • Greet customers and provide excellent service • Check in laundry and input customer orders into POS system • Sort, tag, and prepare laundry for wash & fold or dry cleaning • Handle payments and maintain accurate transaction records • Ensure the store remains clean, organized, and inviting • Assist with basic folding and packaging tasks as needed • Communicate with customers regarding special requests or concerns Requirements: • Strong attention to detail and cleanliness • Friendly, professional demeanor • Ability to lift up to 25 lbs and stand for extended periods • Punctual, reliable, and able to work independently • Previous customer service or retail experience preferred, but not required
Job Purpose The Client Scheduling Coordinator plays a crucial role in ensuring a seamless client experience by facilitating the pre-registration process and managing appointment schedules. This position requires strong organizational skills, attention to detail, and excellent communication abilities to effectively interact with clients. Duties & Responsibilities Collect and verify client demographic and insurance information prior to appointments Ensure all necessary documentation is completed and accurate Communicate with client to gather required information and answer any pre-registration questions Assist clients with any issues Coordinate and manage clients appointments efficiently, considering provider availability and client needs Utilize scheduling software to book, confirm, and modify appointments as needed Follow up with patients to confirm appointments and provide any necessary pre-visit instructions Monitor and manage appointment cancellations and rescheduling to optimize the schedule Work closely with clinical staff, providers, and administrative teams to ensure smooth patient flow and address any scheduling conflicts Communicate effectively with insurance companies to verify eligibility and obtain authorizations as needed Provide exceptional customer service to patients, addressing inquiries and concerns in a professional and friendly manner Assist in resolving any issues related to scheduling or pre-registration promptly Qualifications High school diploma or equivalent is a plus Previous experience in a healthcare setting, particularly in patient registration and scheduling, is highly desirable Strong computer skills, including proficiency in scheduling Excellent Bi-lingual communication and interpersonal skills, with a strong focus on customer service Ability to multitask and work effectively in a fast-paced environment Detail-oriented with strong organizational skills Excellent written and verbal communication skills required Gracious and welcoming personality for customer service interaction
United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME
Job description We are seeking a friendly, detail-oriented Clerk to assist with front-end operations, customer service, and inventory management. The ideal candidate is highly organized, customer-focused, and able to multitask in a fast-paced environment Schedule: Mon-Fri: (Both mornings & evenings available) Responsibilities: Greet customers warmly and provide excellent customer service Assist customers with general inquiries, recommendations, and transaction processing Handle cash register transactions, including sales, returns, and payments Making sure the register area is clean and well-maintained Assist staff with administrative tasks, such as filing, data entry and record-keeping Answer phones and direct customer inquiries to the appropriate pharmacy personnel Help verify patient information, updating insurances in prescription Assist in receiving and processing pharmacy inventory orders Assist with execution of business related services including, but not limited to, making copies, and faxes. May perform any number of additional duties in order to support the operation of the organization Qualifications: Will trained at job site or online Strong critical thinking skills Excellent written and verbal communication skills Strong attention to detail and ability to multi-task Strong organizational skills Basic computer proficiency and ability to learn Ability to work in a fast-paced environment while maintaining accuracy
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We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while efficiently managing transactions. Your ability to communicate effectively and handle cash accurately will contribute to a positive shopping experience for our patrons. If you are passionate about customer service and enjoy working in a retail environment, we would love to hear from you. Responsibilities Greet customers warmly and assist them with their inquiries. Operate cash registers and handle cash transactions accurately. Process sales transactions, returns, and exchanges in a timely manner. Maintain knowledge of store products and promotions to assist customers effectively. Ensure the checkout area is clean, organized, and well-stocked. Address customer complaints or concerns with professionalism and empathy. Collaborate with team members to achieve sales goals and enhance customer satisfaction. Utilize basic math skills for cash handling and register operations. Uphold company policies regarding phone etiquette and customer interactions. Experience Previous experience in a grocery store or retail environment is preferred. Familiarity with cash registers and cash handling procedures is a plus. Bilingual candidates are encouraged to apply as communication with diverse customers is valued. Strong customer service skills with an emphasis on sales techniques. Basic math proficiency for accurate transaction processing. Ability to maintain a positive attitude in a fast-paced environment. Join us in creating an enjoyable shopping experience for our customers while developing your skills in a supportive team atmosphere! Job Types: Full-time, Part-time Pay: $17.17 - $18.00 per hour Shift: Day shift Evening shift Morning shift Language: spanish (Required) Ability to Commute: Jamaica, NY 11432 (Required) Work Location: In person
Ventas, Atención al Cliente, programa de Ascensos