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Job Title: Customer Service & Operations Associate $16-18 Hourly Full time and part time shifts available Location: Coney Island Job Summary: As a Customer Service & Operations Associate at our dry cleaning and laundry store, you will be the primary point of contact for customers, managing their orders and ensuring a smooth and efficient experience. You’ll handle customer inquiries, process orders, manage transactions, and ensure that all operations flow seamlessly between customers and the backend services of the store. Key Responsibilities: • Customer Interaction: Serve as the first point of contact for customers, greeting them promptly and assisting with service inquiries. Provide recommendations based on customer needs and preferences. • Order Management: Take in laundry and dry cleaning orders, clearly noting customer instructions, and ensure accurate entry into our order management system. • Billing & Payment: Process payments (cash, credit, or debit) for all services rendered, ensuring all charges are correct and providing receipts as necessary. • Order Fulfillment Coordination: Track and manage customer orders from drop-off to pickup, ensuring timely completion and quality control of finished garments. • Customer Support: Address customer concerns, complaints, or inquiries, providing solutions or escalating issues as needed to management. • Inventory & Supply Management: Assist in the monitoring of store supplies (e.g., laundry products, packaging materials) and ensure adequate stock levels are maintained. • Store Organization: Maintain an organized, clean, and customer-friendly environment, ensuring all orders are properly tagged, sorted, and stored. • Communication & Scheduling: Assist in scheduling deliveries, pickups, or any special arrangements as needed for customers. • Promotions & Customer Engagement: Inform customers about special deals, promotions, or loyalty programs, while actively working to enhance the customer experience and increase store sales. Requirements: • Experience: Previous customer service experience in retail, hospitality, or a similar service industry is preferred. • Skills: Strong verbal communication, active listening, and problem-solving abilities. Basic computer skills required, especially in using point-of-sale (POS) systems and order management software. • Organization: Detail-oriented with a focus on accuracy in order handling and customer records. • Physical Requirements: Ability to stand for extended periods and handle lightweight laundry items. Must be able to move between the customer service area and the back end of the store efficiently. • Flexibility: Availability to work shifts that may include evenings and weekends, based on store hours. Key Attributes: • Excellent interpersonal skills with a friendly, positive attitude. • Ability to handle a fast-paced environment with ease. • Strong multitasking abilities and time management skills. • Proactive in identifying issues and offering solutions.
Buscamos personal de carácter urgente para trabajar en oficina en Manhattan. Tenemos disponibles 2 vacantes, contratación inmediata, debe pasar por entrevista presencial, pagos semanales, derecho a bonos. - Persona Honrada - Responsable - Dinamica
A Customer Service Representative at Rush Homes oversees day-to-day operations of residential properties ensuring high tenant satisfaction by managing leasing activities property maintenance and repairs rent collection and financial reporting they work closely with vendors and service providers to maintain property standards handle tenant inquiries and complaints while ensuring compliance with local regulations and company policies additionally they are responsible for budgeting vacancy management and maintaining a positive community environment for tenants while meeting the company's financial goals and occupancy targets
Se requieren 3 personas para trabajar de inmediato en oficina en Manhattan en la parte de atención al cliente… Organización de pedidos, garantías y postventas. No se requiere experiencia pero si debe hablar y escribir perfecto español. - Puntualidad - Responsabilidad - Trabajo en equipo Nota: Se requiere entrevista presencial en la oficina.
Since 2001, Shobha has aimed to be the leading global destination for hair removal by continuously elevating the client experience. In a fast-paced world where customer service often falls short, we prioritize quality and constant improvement across our team, services, and products. Renowned for our consistency and client care, we’ve earned numerous accolades, including "Best Bikini Wax" by New York Magazine and Allure’s "Best Brow Treatments" in America. Our loyal clientele continues to recognize this across our four NYC and two DC-area salons. Are you a master of creating memorable client experiences? Do you have a sharp eye for detail, a passion for sales, and the ability to make every client feel like they’re the most important person in the room? Shobha is looking for a Customer Service Coordinator with polished skills who thrives in a fast-paced environment and knows how to take customer service to the next level. Here’s a peek at how you’ll help create a phenomenal experience for both our clients and team: Be the face of our salon—greeting clients with warmth and enthusiasm. Crush those sales goals by offering our service packages, memberships and products with excitement! Taking charge of the opening and closing routines—because a great day starts and ends with you! Manage appointments, keep client records up to date, and ensure every client has a flawless experience. Be our problem-solving hero—address client concerns with care, respect, and that golden touch! Maintain our salon’s fabulous appearance (Yes, this could include snow shoveling!). Keep inventory stocked and our shelves looking neat and clean. Hold the team to Shobha's high standards of excellence. Skills You'll Need: 1+ years of experience in retail, salons, hospitality, restaurants, or customer service (Sales is your superpower). A flexible schedule—because great things happen on weekends too! Amazing attention to detail (seriously, it's a must!). You're reliable, responsible, and ready to get things done. A true team player—no task is too small, no challenge too big. Ability to thrive under pressure and keep things cool, calm, and collected (we call it "putting out fires"). Zenoti experience is a plus, but if you haven’t used it, no worries—we’ll teach you! Bonus Points: You can lift 20 lbs like a champ. Standing for long periods doesn’t phase you. You have legal authorization to work in the U.S. Perks & Benefits: Salon discounts for you & your friends and family Commuter benefits Paid and unpaid time off We celebrate you—birthdays, anniversaries, and all the good stuff! A close-knit team that feels like family …and so much more! If you’re excited to join a place where you can shine, grow, and make a difference, then we can’t wait to meet you! ✨ Job Type: Full-time Pay: $20.00 per hour
Se requiere personal, oficina ubicada en Manhattan. No se requiere inglés.
Estamos buscando personas para el área de servicio al cliente y ventas en nuestras oficinas de Manhattan New York Ofrecemos: -Buen ambiente laboral -Pagos cash -Capacitación -Horarios flexibles Requisitos: •Hablar español fluido • Identificación con foto • Vivir en New York
Assist with all sales, shipping, and customer service aspects for online social media tech company!
Pay Every Week Part/Time Full Time. Bonuses. Flex Work Schedule. You Always Have a place to come get dressed up and make Money. Love working with Kids & Family’s Fashion Forward. Great Communicators. No Experience necessary. Start Right away! Paramount Building Times Square
Join Our Team: Customer Service Representative Job Summary: We're seeking a compassionate and results-driven Customer Service Representative to join our dynamic team. Provide exceptional support to clients, resolve issues, and deliver personalized experiences. Responsibilities: • Respond to customer inquiries via phone, email, and chat • Resolve issues promptly and professionally • Offer tailored solutions and product recommendations • Maintain accurate records and follow-up communications • Collaborate with internal teams for issue resolution • Consistently meet or exceed customer satisfaction targets Requirements: • 1+ year of customer service experience • Excellent communication and problem-solving skills • Ability to work in a fast-paced environment • Strong empathy and active listening • Proficiency in [software/systems] • Flexibility for [hours/shifts] What We Offer: • Competitive salary and benefits package • Ongoing training and development • Collaborative and supportive work environment • Opportunities for growth and advancement