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Legal Intake Specialists are the very first point of contact for individuals seeking legal representation, playing a pivotal role in shaping the client’s experience. Intake specialists are responsible for handling all inbound inquiries— via phone, web form, email, or live chat. Key Responsibilities: • Client Engagement: Deliver best-in-class service during initial interactions, ensuring clients feel heard and supported., • Claim Setup: Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement., • Information Gathering: Collect detailed & relevant information about the potential claim to confirm eligibility & qualify injury claims by using a defined set of criteria., • Data Accuracy: Capable of collecting detailed and complete claim-related information with precision., • Service Excellence: Approach every interaction with attention to detail and a sense of urgency to drive optimal outcomes for all parties included., • Process Guidance: After the sign-up process, clearly explain next steps and transition clients to the Case Management team, including case managers, paralegals and attorneys. Candidate Requirements • Sales and/or Sign-up Center (a plus), • Contact Center/Call Center (a plus), • Law firm or Legal industry experience (a plus), • Insurance, Healthcare & Medical Administration experience (a plus), • Familiarity with CRM systems (Salesforce), VoIP software & electronic signature software, • College degree (preferred but not required), • Bilingual (a plus)

Pay: $50,000.00 - $104,000.00 per year Why This Is a Great Opportunity • Join a respected, growing law firm where your communication skills and client care make an immediate impact, • Be the first voice prospective clients hear and help guide them during important, often stressful moments, • Work closely with attorneys and leadership in a role that is central to the firm’s growth and client experience, • Enjoy real variety in your day across client communication, intake, scheduling, follow-up, and case information gathering, • Opportunity to build your career in a professional legal environment with room to grow, • Free indoor parking and immediate eligibility for 401(k) Location: This is a full-time on-site opportunity based in Newark, New Jersey. Note: Must be fluent in both Spanish and English. Prior intake, client service, call center, or law firm experience is strongly preferred. About Us We are a busy, client-focused law firm serving individuals and families across multiple practice areas. Our team is known for providing thoughtful guidance, strong communication, and personalized support from the very first interaction. Confidential Employer. Job Description • Answer incoming calls from prospective clients in both Spanish and English, • Conduct initial intake conversations and gather relevant case details with professionalism and empathy, • Enter accurate client and case information into the firm’s systems, • Schedule consultations and help keep the intake process moving efficiently, • Follow up with prospective clients and maintain consistent communication, • Deliver a positive, reassuring first impression of the firm, • Maintain confidentiality and professionalism in every client interaction, • Support a fast-paced office by balancing calls, follow-up, scheduling, and data entry Qualifications • Fluent in Spanish and English, • Strong verbal communication and interpersonal skills, • Prior experience in legal intake, customer service, call center, receptionist, or client-facing administrative work preferred, • Strong organizational skills and attention to detail, • Comfortable handling sensitive conversations with professionalism, • Good data entry and computer skills, • Able to manage multiple priorities in a fast-paced environment Why You Will Love Working Here You will be part of a collaborative, mission-driven team that values responsiveness, professionalism, and helping people through difficult situations. This is a strong opportunity for someone who enjoys speaking with people, staying organized, and playing an important role in a law firm’s client experience and growth. JPC-756 Job Type: Full-time Benefits: • Dental insurance, • Paid time off, • Vision insurance

Intake specialists are responsible for handling all inbound inquiries— via phone, web form, email, or live chat.By demonstrating professionalism, empathy, and urgency, they build trust and lay the foundation for the legal journey ahead of them.Deliver best-in-class service during initial interacti

Paterson, NJ (with occasional coverage in Hackensack, NJ).We are a pro-bono law firm dedicated to providing free legal services to individuals and families in need.We are seeking a reliable and detail-oriented.The Intake Specialist will be the first point of contact for potential clients seeking leg

We are seeking a Behavioral Health - Direct Service Specialist to join our team!.As a Behavioral Health - Direct Service Specialist, you will work with our seasoned clinical multidisciplinary team members to assist with coordinating new patient intakes, provide ongoing support services involving the

Job Description Catholic Charities of the Archdiocese of Newark is one of New Jersey’s largest non-profit social service agencies with programs and facilities serving Bergen, Essex, Hudson, and Union counties. We are currently seeking a Per Diem Therapeutic Visitation Specialist to join our Supportive Visitation Services program located in Union City, NJ. Rate: $41.21/hr The Therapeutic Visitation Specialist is responsible for supporting parent-child visitation for families in their homes or communities who require therapeutic intervention; completing initial intake assessments, assessment tools, and visitation plans; documenting visits and completing reports; facilitating parent debriefings before and after visits and visitation planning meetings; transporting children and/or parents; communicating with children, parents, relatives, resource parents, DCP&P, and/or other stakeholders by phone and in person; attending various meetings and trainings; and assessing families’ service needs and linking them to appropriate community providers JOB DESCRIPTION: • Initiates and maintains ongoing communication with families in a culturally sensitive manner utilizing a family's preferred language taking into consideration a family's faith and culture., • Schedules and conducts visits in the least-restrictive, most home-like location (the first preference being within the family's home) while ensuring the safety of the children., • Ensures the environment for parent-child contact is safe, non-traumatizing, and promotes healthy attachment., • Uses strengths-based, solutions-focused, family centered, trauma informed strategies to elicit family input., • Initiates and maintains ongoing communication with DCP&P, other providers, and supports., • Uses a process to gather information which includes reviewing collateral information and inquiring about family's natural supports., • Completes required assessment tools including but not limited to bio-psychological assessments, Rose Wentz Matrix and SVS Caregiver Surveys and documents contacts with families in agency's progress notes and DCP&P contact sheets., • Creates a visitation plan with active familial involvement and updates the plan at regular intervals., • Creates an environment that empowers family members, including parents, children, and caregivers to communicate their goals and needs., • Utilizes various interviewing and/or communication techniques in a culturally competent manner. • Recognizes non-verbal communication and maintains good eye contact and posture., • Advocates for parents/families as necessary and supports them in advocating for themselves., • Links the family to community resources and formal and informal supports and coordinates with DCP&P., • Collaborates with and shares relevant information with DCP&P staff, other providers, and supports., • Facilitates visit planning meetings and participates in other relevant meetings., • Uses clinical interventions and trauma informed approaches to promote behavioral change in caregivers and children through education, modeling, reinforcement, and empowerment., • Enhances parental skills by goal setting, modeling, mentoring, reinforcement and feedback and reflection through a trauma-informed perspective., • Prepares for each visit with caregivers reviewing goals and expectations and encouraging them to be the lead in visit planning., • Debriefs with caregivers after each visit to allow for processing and self-reflection and discussion of strengths and challenges. SCHEDULE: • Varies; some nights/weekends/holidays may be required JOB REQUIREMENTS: • Master's degree in social work, counselor, or related field, • Minimum 1 year experience working with children & families, particularly families involved with welfare system and/or affected by trauma, • Valid NJ Drivers License CURRENT EMPLOYEES: hPzYDqXuXp

Job Description Pay: $47,500 a year Expected hours: 35 a week. Weekends, nights and overnights as needed. Benefits: Medical, Dental, and Vision • Single, • Employee/Spouse, • Employee/Child(ren) Flexible Spending Life Insurance Plans Paid Vacation, Personal, and Holiday Time Off NJ Sick Leave 401(k) with company match after one year of employment Tuition Reimbursement Pastoral Care Services Free staff lunch every Friday Position Summary: The Employment Specialist provides effective supported employment to assist individuals in obtaining and maintaining competitive employment that results in self- sufficiency and increased independence. This role establishes and maintains quality employer partnerships that result in the employment of participants and ensures the delivery of outstanding and highly responsive internal and external customer service with a high degree of flexibility and creativity. The Employment Specialist completes pre-Vocational evaluations and all necessary documentation, and creates an environment that results in excellence, innovation, and positive morale. This role maintains state, federal, county monitoring and Agency regulations and guidelines, builds community among staff, families, and business partners and recognizes that the highest quality of service is delivered with Hospitality, Respect, Quality, Spirituality, and Responsibility, the core values of the Agency, and maintains confidentiality of departmental records, persons, and activities. Agency Expectations of Coworkers: Coworkers are expected to perform their duties in such a way that enhances the dignity and quality of life of all the children and clients that we serve. St. John of God Community Services (the Agency) is a service of The Hospitaller Order of St. John of God, a Religious Order of the Roman Catholic Church, whose mission is to serve the sick, poor, and needy people in over 50 countries worldwide. St. John of God Community Services expects the following to be met by all coworkers: • Understands and supports the Agency’s Mission, Vision, and Values., • Understands and Respects the Catholic Identity of The Hospitaller Order of St. John of God and St. John of God Community Services., • Adheres to Agency and departmental policies and procedures., • Acts as a role model within and outside the Agency while maintaining information in a confidential and needs-to-know manner regarding persons served, families, staff, volunteers, and community partners., • Performs duties as the workload necessitates by demonstrating flexibility, efficient time management, and the ability to prioritize one’s workload., • Responds appropriately to interruptions, emergencies, and various safety and evacuation drills., • Treats attendance and punctuality as essential components of the job., • Develops employment opportunities for clients and assists clients with the transition to community-based employment., • Ensures correspondence with DVRS, clients, families, vendors, and employers are completed efficiently and in a timely manner., • Conducts CBWE and other service assessments to identify individual skills, interests, and supports needing to explore and identify career paths by observing clients at integrated employment sites., • Assists in the preparation of resumes, completion of job applications, developing interview skills and appropriate workplace behavior., • Understands and manages job task analysis and accessing transportation options., • Contacts employers to develop and identify job opportunities. Works with clients, families, and referring agencies to assess needs and develop appropriate job matches., • Provides job- coaching services. Acts as a liaison among employers, clients, and families., • Observes work related behaviors, such as attendance, hygiene, social behaviors, and communication, with supervisors and peers., • Reviews referral profiles and maintains appropriate paperwork including case record documentation, billing, reports, anecdotal and other confidential information., • Transports clients during job development process and/or coaching assignments, • Provides follow-up with employers and clients to provide feedback to employers, persons served, referring agencies, and staff., • Ensures CARF, DOL, Ticket to Work and DVRS standards, including but not limited to WIOA, are met and maintained for program planning, accreditation, and audits. Ensures recordkeeping and intake procedures meet state, federal, county and Agency guidelines., • Completes and submits all reports, as directed by the Supervisor of Vocational Rehabilitation, in a timely manner to evaluate services completed and ensure services are billable., • Participates in planning and implementing cross-training/cross utilization for various department functions., • Observes Agency and departmental procedures concerning safety, emergencies, behavior management, and professional conduct., • Monitors client areas for safety and ease of access., • Participates in all Safeguarding Trainings related to the protection of children and vulnerable adults., • Participates in departmental meetings, information sharing and in-service training. Offers ideas for improved services and operations., • Develops professional competencies; keeps abreast of related literature, enhances technical skills and knowledge., • Promotes teamwork., • Work flexible hours as needed based on program needs., • Performs other duties as assigned. Qualifications for the Position: • Bachelor’s degree in Human Services or related field., • Experienced in Social Security Ticket to Work Program., • Certified Work Incentive Counselor preferred., • Valid drivers’ license with a clean driving record., • Proficiency in MS Office, Excel, Word, and Outlook, • Ability to exercise independent judgment, decision making, and ability to direct the work of others., • Bilingual preferred, • Required skills, knowledge, and ability to perform job., • Ability to develop and maintain effective work relationships., • Ability to learn new tasks quickly., • Effective oral and written communication skills. Americans with Disabilities Amendments Act (ADAAA) Specifications: The demands described herein below are representative of those that must be met by a coworker to successfully perform the essential functions of this job. Proficiency Rating Legend: O = Occasionally – May be called upon to perform from time-to-time. R = Regularly – Commonly call upon to perform. F = Frequently – Repeatedly called upon to perform; cannot perform job without this function. • Lifting unassisted: Up to 25 pounds, from the floor level to the at waist level. (O), • Lifting assisted: Up to 50 pounds, from any level. (O), • Standing/Walking: Remaining on one’s feet in an upright position or moving about a work area. (F), • Sitting: Remaining in a normal, seated position. (F), • Bending/Stooping: Continual, intermittent flexing of the spine; bending body downward and forward by bending spine at the waist. (F), • Crouching/Kneeling: Bending legs at knees; coming to rest on knees. (F), • Crawling: Moving about a surface on hands and knees. (O), • Pushing/Pulling: Exerting force upon an object so that the object moves away from or toward the force. (F), • Reaching: Extending hand(s) and arm(s) in any direction. (F), • Climbing: Ascending or descending ladders, stairs, ramps, and the like, using feet and legs, and hands and arms. (O), • Repetitive finger/hand movements: Usage or other special equipment operated. (R), • Precise finger/hand movements: Seizing, grasping, turning, or otherwise performing precision work with hand or hands. (R), • Close vision: Clear vision at 20 inches or less. (F), • Distance vision: Clear vision at 20 feet or more. (F), • Color Vision: The ability to identify and distinguish colors. (F), • Peripheral vision: To observe an area that can be seen up/down or to the left/right, while the eyes are fixed on a given point. (F), • Depth perception: The ability to judge distance and spatial relationships. (F), • Focus adjustment/ability: To adjust eyes to bring an object into sharp focus. (F), • Distinguish foreground/background sounds. (R), • Hear high/low frequencies. (R), • Hear/process for conversation speech. (F), • Effective articulation. (R), • Voice Projection. (R), • Read and write at a high school level. (F), • Taste: The ability to distinguish different flavors. (O), • Smell: The ability to distinguish different scents. (O), • Touch: The ability to distinguish tactually. (O)

Job DescriptionRole Overview: CACD Support Specialist In this role, you’ll be a key member of a treatment team working within a residential work-release program. Your primary mission is to support state inmates as they transition through substance abuse recovery and reintegrate into society. You’ll wear two hats: a clinical counselor providing therapy and life-planning, and ensuring the facility remains safe and accountable. What You’ll Be Doing * Clinical Support: You’ll manage a caseload, conducting risk assessments and creating personalized service plans. This includes leading individual and group counseling sessions, lectures, and crisis interventions. * Case Management: From initial intake to aftercare planning, you’ll maintain detailed electronic records, write progress reports, and collaborate with a multidisciplinary team to track resident growth. * Security & Safety: To keep the environment safe, you’ll perform headcounts, conduct facility searches, monitor drug screenings (urinalysis), and manage entry/exit logs for visitors and residents. * Compliance: You’ll ensure everything stays up to code with state regulations (NJAC, DOC, PREA) and report any contract violations immediately. Who You Are * Qualified: You hold a CADC or LCADC (or a similar licensed health professional certification). * Tech-Savvy: You’re comfortable with databases, spreadsheets, and client tracking software. * Reliable: You have a valid driver’s license, a registered vehicle, and can pass a comprehensive background check. * Resilient & Ethical: You understand the complexities of addictive personalities and can maintain firm boundaries while showing genuine empathy. The Logistics * Salary: $45,000 – $55,000 per year. * Environment: A residential facility. While usually a standard work week, you’ll participate in an on-call rotation for after-hours emergencies and may occasionally work evenings or weekends. * Benefits: Full health insurance, paid time off, and a 401k plan with company matching. #ZR Powered by JazzHR nMpQ1Wo4z5

Job Description Position Summary Do you love talking on the phone? Do you have a passion for making a difference? Do you thrive in a collaborative team environment and love contributing to the team's success? You MAY be a fit for our team! We are a high‐stakes boutique trial firm tackling some of society's most critical issues. As we continue to grow rapidly, we are seeking an Intake Specialist to join our office. Essential Duties & Responsibilities • Connect with potential clients via calls, texts, and emails., • Take accurate, detailed notes and organize them into complete summaries., • Handle calls with genuine empathy and compassion., • Organize and maintain notes using CRM software., • Professional communication skills via phone, text, and email., • Strong attention to detail and ability to multi‐task., • Excellent people skills., • Bilingual in Spanish is a plus., • Proficiency with Microsoft Office suite applications., • Ability to work independently and in a team environment., • Prior legal experience is a plus., • Ability to work overtime and travel as needed.

Job Description Job Title: Intake Coordinator (Legal) Location: Newark, NJ Pay Rate: $24 - $26 /hour (based on experience) Position Overview: A growing legal services organization in Newark, NJ is seeking a professional and detail-oriented Intake Coordinator to serve as the first point of contact for prospective clients. This role is critical in delivering a strong first impression while gathering and organizing key information to support case evaluation and onboarding. Key Responsibilities: * Answer inbound calls and respond to online inquiries from prospective clients * Conduct initial intake screenings and gather detailed client information * Accurately enter and update information in the company’s database/CRM * Schedule consultations and coordinate follow-ups with potential clients * Communicate clearly and professionally via phone and email * Maintain confidentiality and handle sensitive information with discretion * Track and manage intake pipeline to ensure timely follow-up * Collaborate with internal team members to ensure smooth client onboarding Qualifications: * Prior experience in intake, customer service, call center, or administrative roles * Experience in a legal environment is a plus but not required * Strong phone presence and communication skills * High attention to detail and ability to multitask in a fast-paced environment * Comfortable using computers, CRM systems, and data entry tools * Bilingual (English/Spanish) preferred Work Environment: * Office-based role in Newark, NJ * Fast-paced, high-volume client interaction environment Why Apply? * Entry point into the legal field with growth opportunities * Stable, full-time position with consistent hours * Collaborative and team-oriented workplace * Opportunity to develop valuable client-facing and administrative skills SEO Keywords: intake coordinator jobs, legal intake coordinator, client intake specialist, call center intake, customer service representative, legal assistant jobs Newark NJ, office jobs Newark NJ, administrative assistant legal, bilingual intake coordinator, entry level legal jobs

Job DescriptionLocation: Hawthorne, NJ Position Type: Full-Time / Part-Time Compensation: $20.00 – $25.00 per hour Work Setting: In-office (not a remote position) About the Role: We are seeking a reliable and detail-oriented Medical Billing / Accounts Receivable Specialist to join our growing Durable Medical Equipment (DME) company. This role is essential in ensuring timely and accurate reimbursement while supporting our patients and providers. Key Responsibilities: · Follow up on outstanding claims and resolve payment issues with insurance companies· Contact payers to obtain claim status, correct denials, and ensure proper reimbursement· Verify patient insurance benefits and eligibility· Obtain and track prior authorizations for DME services· Maintain accurate documentation of all account activity· Work collaboratively with intake, billing, and clinical teams Qualifications: · Experience in medical billing and accounts receivable required· DME experience is a strong plus· Strong understanding of insurance processes, authorizations, and claim follow-up· Excellent computer skills (experience with billing software preferred)· Strong communication and problem-solving skills· Ability to work independently and stay organized in a fast-paced environment· Spanish-speaking is a plus We are looking for someone who understands how to work claims, resolve denials, and ensure payments are collected. If you are experienced and ready to contribute to a growing team, we encourage you to apply.

Job Description Your Mission: At Garces, Grabler & LeBrocq, we’re not just a law firm—we’re a team on a mission to make a difference. We're looking for a Bilingual Front Desk GGL Ambassador to be the friendly, professional face of our Hackensack office and a vital link between new clients and our legal team. You’ll help fuel client acquisition efforts, provide key administrative support, and guide prospective clients on their journey with us. This is your chance to be the first impression—warm, helpful, and proactive. What You’ll Do: • Be the voice of the firm: answer incoming calls, screen prospective clients, and gather vital info to assess case potential., • Conduct detailed intake interviews and determine the best course of action—internal referral or external resource., • Enter new client leads into our case management system (Smart Advocate) and follow up with precision., • Organize, upload, and manage client documents and legal files., • Schedule appointments and coordinate logistics with our Investigators and Car Service providers., • Translate documents and conversations for Spanish-speaking clients and internal team members., • Keep the client experience running smoothly—communicate with attorneys, paralegals, and departments with clarity and urgency., • Assist with denial disputes and client support tasks as needed., • Represent our values and mission with professionalism, empathy, and a positive attitude. What You Bring: • Bilingual fluency in Spanish & English (required)., • 1+ year of experience in customer service, sales, healthcare, or legal assistance., • Stellar communication skills and active listening ability., • Organizational superpowers and laser-sharp attention to detail., • Tech-savvy—proficient in Microsoft Office and comfortable with case management systems (Smart Advocate a plus!)., • Professional presence and a people-first mindset., • Ability to adapt quickly and juggle multiple priorities with grace., • A strong understanding of—or interest in—personal injury and medical/legal services. Requirements: • High School Diploma or GED, • Ability to sit for long periods and occasionally lift up to 15 lbs, • Must be available for in-person work and occasional travel to other GGL locations, • Flexibility for occasional weekend availability or overtime Perks & Benefits: • Competitive Pay + Bonus Opportunities, • 401(k) + Matching, • Health, Dental, Vision, Life Insurance, • Flexible Spending & Health Savings Accounts, • Paid Time Off & Holidays, • Employee Discounts & Assistance Program, • Fun firm culture: Birthday lunches, holiday parties, summer picnics, and more!, • Access to NJ Devils & Rutgers game tickets Ready to Join the GGL Team? Be part of something bigger. If you're ready to make an impact and grow with a respected NJ law firm, apply now! Compensation: $45,000 - $50,000 yearly Responsibilities: • Assist with other administrative tasks, such as data entry, copying, filing etc., • Plan for company trips and outings and provide itineraries to ensure off-site activities are a success, • Handle deliveries and manage incoming and outgoing mail, • Make appointments for employees and ensure the calendar is current and correct, • Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or informationQualifications:, • Has previous experience with word processing programs and basic computer skills, • 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred, • Has experience answering telephone calls and troubleshooting stressful situations, • High school diploma, G.E.D. or equivalent, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills, • Bilingual, English - SpanishAbout Company Big enough to win, small enough to care. The law firm Garces, Grabler & LeBrocq matches each attorney with the needs of the client—a personalized approach we’ve found to be a win-win. Our lawyers work as a team to provide expert legal representation for any and all legal matters. Garces, Grabler & LeBrocq is divided into departments by practice area. It’s a structure that gives us an edge over most other law firms in NJ. For more information about the Firm, please visit - - career page at apply directly to the job posting. Or submit your resume to . Compensation & Benefits: 401K, Medical, Vision, Dental coverage, FSA, life, long-term disability insurance, 401K plan match, paid time off policy, Paid Firm closed holidays, discretionary bonus, birthday lunches, holiday parties, and picnics. We take care of our clients; they take care of us! If you want to make a difference, we want you!

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Health insurance Position Overview We are seeking a motivated, persuasive, and experienced Lead Conversion Specialist to join our orthopedic medical practice. This is a fully in-office position in Fairfield, NJ, ideal for someone with a strong background in medical call handling or insurance-based patient outreach. This role focuses on capturing, qualifying, and converting patient leads into scheduled medical appointments. The ideal candidate is confident on the phone, understands how to speak with patients about care, coverage, and next steps, and knows how to move conversations toward scheduling. Key Responsibilities • Call and follow up with inbound and warm patient leads, • Engage patients professionally and empathetically while maintaining urgency, • Educate patients on next steps for orthopedic evaluation and treatment, • Overcome objections and convert leads into scheduled medical appointments, • Schedule in-office and telemedicine appointments accurately, • Document call outcomes, patient details, and scheduling activity in the system, • Consistently meet or exceed lead-to-appointment conversion goalsRequired Qualifications, • Minimum of 3 years of sales or lead conversion experience (required), • Prior experience in medical call centers, patient intake, or insurance sales to patients (strongly preferred), • Bilingual in English and Spanish (required), • Strong persuasion and closing skills, • Confident, polished, and professional phone presence, • Comfortable handling a high volume of calls, • Organized, reliable, and detail-oriented, • Tech-savvy and able to work efficiently in scheduling and CRM systemsIdeal Candidate Profile, • Results-driven and conversion-focused, • Understands how to build trust quickly with patients, • Able to follow scripts and processes while adapting to the conversation, • Comfortable discussing medical appointments, insurance, and next steps, • Thrives in a fast-paced, performance-based environmentCompensation & Benefits, • $60,000 annual base salary + bonus/commission of up to $35,000 annually, • Bonus structure based on lead conversion performance of up to $35,000 annually, • Full-time, stable, in-office position, • Opportunity for growth within a growing orthopedic practiceWork Environment, • Orthopedic medical practice, • Professional, structured, and performance-driven, • Collaborative in-office team environment

Job Description Join our team and become a part of something bigger – a force for change in the fight against hunger. The Community Foodbank of New Jersey is more than just a food bank – we champion healthier lifestyles and positively impact social and economic change. Together we can create a stronger, more resilient New Jersey for everyone. As the Food Pantry Specialist, you will be responsible for supporting and implementing CFBNJ’s direct service programs at the Garfield Unity Pantry in Garfield, NJ. Support of this program involves daily on-site operation of the pantry as well as relevant administrative duties. You will work closely with food insecure neighbors, directly oversee volunteers, work closely with multiple CFBNJ departments, and liaise with organizational partners as part of the Unity Health Partnership campus. Hours: 40 hours/week, 5 days per week that will include one Saturday per month/. Evenings or weekend days may also be required for additional events (such as food drives). What you’ll do in your role: • Act as a keyholder with regular responsibility for opening and closing the facility- welcome and support neighbors including orientation, training and oversight., • Serve as primary point of contact for neighbors, volunteers, vendors and organizational partners at least one day a week and/or whenever the Assistant Director is offsite or unavailable, making all facility related decisions during operations, deliveries, emergencies, and other on-site situations., • Manage the front desk operations including checking in neighbors, administering intake and scheduling appointments., • Have the ability to oversee operations and prioritize tasks while managing the pantry floor. This includes unloading deliveries, sorting and weighing gleanings, and organizing inventory., • Implement neighbor intake, check out and online ordering processes while providing stellar customer service., • Drive the box truck for pickups and deliveries, as needed., • Represent CFBNJ at occasional external meetings and events., • Opportunity for impact: Last year we provided over 90 million nutritious meals across New Jersey and educated over 25,000 people about health and nutrition., • Balance: Generous time off, 14 paid holidays, childcare resources, and organization-wide engagement days., • Financial Wellness: 401k with 4% company match after 1 year., • Health Benefits: Medical, Dental, Vision and Wellness Programs., • High School Diploma, • Bilingual or multilingual skills (English plus Spanish) are required., • Previous experience working in retail, specifically a food store or food pantry, with a an understanding of food justice concepts., • Driver’s license and willingness to drive a box truck., • Ability to bend, stand, and lift at least 50 lbs. frequently- while maintaining pantry inventory., • Knowledge of Chromebook/Gmail platforms and Microsoft Office Applications., • Ability to work outdoors in all weather conditions., • Demonstrated experience in customer service, solutions- driven with strong communication and interpersonal skills., • Experience working in underserved communities and with people from a variety of backgrounds: diverse client populations, community organizations, government officials, vendors, and staff at all levels. Pay Transparency: The salary range for this position is $52,638 -$71,216. The final rate may be influenced by factors such as the position's scope and responsibilities, work experience, training, job-related skills, internal equity, and market conditions. CFBNJ is an equal employment opportunity employer and is committed to complying with all applicable laws prohibiting discrimination based on race, religion, color, national or ethnic origin, age, sex , sexual orientation, gender identity or expression, transgender status, marital status, domestic partnership or civil union status, pregnancy or breastfeeding, disability, being a victim of domestic violence, status in the uniformed services of the United States (including veteran status), record of arrest, as well as any other category protected by federal, state or local laws.

Job Description We are a rapidly growing mental health service provider dedicated to improving the quality of life for seniors and vulnerable adults. We are seeking a highly motivated and empathetic Outreach & Client Engagement Specialist to serve as the vital link between our services and the clients within our partner Adult Day Care Centers. The ideal candidate is an enthusiastic "people person" with a genuine passion for connecting with others, educating them about mental wellness, and facilitating their access to necessary care. Key Responsibilities 1. Client Education & Outreach * Regular Site Visits: Consistently visit assigned Adult Day Care Centers to establish a regular presence and build trust with center staff and clients. * Informational Sessions: Conduct engaging and accessible group presentations, workshops, and informal one-on-one discussions to educate clients and their families about the benefits and specifics of our mental health services. * Service Promotion: Clearly articulate the value proposition of our services, addressing common concerns and overcoming barriers to participation. 2. Enrollment & Client Intake * Sign-Up Facilitation: Guide interested clients through the initial enrollment and sign-up process for our services, ensuring all necessary documentation is completed accurately and confidentially. * Needs Identification: Conduct preliminary, respectful conversations with potential clients to understand their needs and determine if our services are an appropriate fit. * Coordination: Act as the primary liaison, coordinating with our internal clinical team and the Adult Day Care Center staff to ensure a smooth transition for new clients starting services. 3. Relationship Management * Trust Building: Develop and maintain strong, positive working relationships with the administrators, social workers, and staff at the Adult Day Care Centers. * Feedback Loop: Collect and relay client and staff feedback to our management team to help continuously improve service delivery and outreach strategy. 4. Reporting & Administration * Tracking: Maintain accurate, detailed records of all outreach activities, including centers visited, presentations given, and client sign-ups achieved. * Goal Achievement: Work toward weekly and monthly client engagement and enrollment targets. Qualifications & Requirements * Experience: Proven experience (2+ years preferred) in community outreach, sales, marketing, client relations, or a similar role, ideally within healthcare, social services, or senior care. * Education: A high school diploma or equivalent is required; an Associate's or Bachelor's degree in a related field (e.g., Social Work, Psychology, Communications) is a plus. * Travel: Must have reliable transportation and the ability to travel regularly between assigned Adult Day Care Centers. Skills & Competencies (The "People Person" Profile) * Exceptional Interpersonal Skills: A natural ability to connect with people from diverse backgrounds, particularly seniors and individuals who may be hesitant about mental health services. * Empathy & Patience: Ability to listen actively, show compassion, and respond patiently and respectfully to the needs and concerns of clients. * Excellent Communication: Strong verbal presentation skills for speaking to large groups, combined with clear and concise one-on-one communication. * Self-Motivation: Highly driven, results-oriented, and comfortable working independently in the field. * Professionalism: Maintain a professional and positive demeanor at all times, representing our company's values. Powered by JazzHR 7jfFZE3jyT