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Intake & Assessment Clinician – Behavioral Health | Full-Time (Queens, NY) Location: Forest Hills & Jackson Heights, Queens, NY Schedule: Full-Time | 37.5 hours/week | Some evening and Saturday availability a plus Department: Community Integration Reports to: Director of Community Integration Are You a Diagnostic Specialist Ready to Guide Clients Into Care? Bleuler Psychotherapy Center is seeking an experienced Intake & Assessment Clinician to join our multidisciplinary behavioral health team. This role is not a general therapy position - it's ideal for licensed professionals with at least 4 years of post-master’s experience conducting comprehensive diagnostic assessments for clients entering mental health or substance use treatment. You’ll play a vital clinical gatekeeping role by assessing risk, determining service appropriateness, and shaping care pathways for children, adults, and families across our Article 31 and Part 822 clinics. If you're clinically sharp, systems-oriented, and passionate about access and equity, we’d love to meet you. What This Role Is (and Isn’t) • ✅ A diagnostic and intake specialist role that evaluates clients for care, • ✅ Focused on clinical formulation, risk assessment, documentation, and handoff, • ❌ Not a fee-for-service therapy caseload, • ❌ Not a general outpatient therapist position Key Responsibilities • Conduct in-depth intake assessments for new clients (in-person and Open Access walk-ins), • Formulate DSM-5 diagnoses and determine program/service appropriateness, • Use clinical tools (e.g., PHQ-9, CSSRS, GAD-7) to assess risk and guide treatment planning, • Prioritize high-risk intakes and coordinate smooth handoffs to assigned therapists, • Collaborate closely with prescribers, supervisors, and support staff, • Refer to community resources when clients are better served elsewhere, • Maintain timely, accurate documentation in our EHR (CareLogic), • Provide short-term support to clients awaiting clinician assignment when needed, • Carry a small caseload or facilitate therapeutic groups as needed, • Participate in staff training, QA, and team meetings Who We’re Looking For • LMSW required, LCSW preferred (NYS licensure only), • 4+ years of clinical experience with intake, diagnostics, and risk assessment, • Strong knowledge of co-occurring disorders, including substance use and gambling, • Experience with children, adolescents, and adults across diverse communities, • Skilled in evidence-based models like CBT, DBT, MI, etc., • Deep familiarity with DSM-5 and behavioral health intake workflows, • Comfortable with EHR documentation, Microsoft Office, and compliance standards, • Knowledge of OMH Part 599 and OASAS Part 822 regulations, • Bilingual (e.g., Spanish or Bengali) a plus What We Offer • Full-time, salaried position with hybrid flexibility, • Structured schedule with no FFS pressure, • Meaningful role helping shape care access and triage, • Comprehensive benefits package for full-time staff: Medical, dental, vision insurance; Life and long-term disability coverage; Free parking and commuter benefits; Employee Assistance Program; Professional development support; Profit-sharing plan If you’re a clinically experienced, assessment-driven social worker ready to lead clients into the care they need - we want to hear from you. Apply today and be the front door to mental health and recovery for our Queens community.

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a Peer Specialist. Peer Specialist utilizes personal experience and respite training to provide peer support and companionship for guests. The Peer Specialists manifest, in their presence and actions, a vision of hope, resilience, opportunity, and wellness. Goals include lessening/alleviating emotional distress and crises, lessening use of emergency rooms and hospitals, and increasing personal growth with positive life choices. Essential Duties & Responsibilities • Provide supportive companionship for guests throughout their visit to house (interview, intake, arrival, stay and departure)., • Share personal recovery to encourage hope, wellness, personal growth and recovery., • Model and support the belief that individuals can and will do better., • Utilize effective engagement skills to connect, use mutually shared insights to encourage problem solving and utilization of tools that will assist in lessening or alleviating current and future crisis., • Non-judgmental active listening designed to meet individual “where they are at”., • Help maintain a clean, safe, and secure environment. Some cleaning may be involved., • Provide telephone support to peers in the community though our Consumer Phone Link Program as needed., • Facilitate self-help, support groups., • Keep accurate and timely records., • Work cooperatively with respite team., • Maintains client confidentiality.Requirements: Education & Experience: • Lived, experience and willingness to utilize personal experience to assist others in recovery., • High School Diploma, • Six months to one year current or recent employment., • Six months to one year part time or full time experience in delivery of direct services to mental health consumer/survivors (volunteer or paid), preferred., • Three months first hand experience in self-help or peer directed services and/or peer support groups, preferred., • Good oral and written communication skills., • Completion of Wellness Recovery Action Plan (WRAP) training preferred., • Basic knowledge of community support services/resources/mental health service delivery system, preferred., • Knowledge of consumer/survivor/ex-patient movement and peer run or peer driven services that incorporate recovery based philosophies., • Ability to relate to both other survivors of mental illness and psychiatric diagnosis and mental health professionals., • Honesty, respect for diversity, high personal standards, professional demeanor, language and behaviors reflecting such values., • Commitment to the possibility of recovery for all individuals diagnosed with psychiatric illness., • Emotional resilience to cope with strong emotions on an on-going basis., • Valid and “clean” New York State Driver’s License, preferred.

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a Peer Specialist. Peer Specialist utilizes personal experience and respite training to provide peer support and companionship for guests. The Peer Specialists manifest, in their presence and actions, a vision of hope, resilience, opportunity, and wellness. Goals include lessening/alleviating emotional distress and crises, lessening use of emergency rooms and hospitals, and increasing personal growth with positive life choices. Essential Duties & Responsibilities • Provide supportive companionship for guests throughout their visit to house (interview, intake, arrival, stay and departure)., • Share personal recovery to encourage hope, wellness, personal growth and recovery., • Model and support the belief that individuals can and will do better., • Utilize effective engagement skills to connect, use mutually shared insights to encourage problem solving and utilization of tools that will assist in lessening or alleviating current and future crisis., • Non-judgmental active listening designed to meet individual “where they are at”., • Help maintain a clean, safe, and secure environment. Some cleaning may be involved., • Provide telephone support to peers in the community though our Consumer Phone Link Program as needed., • Facilitate self-help, support groups., • Keep accurate and timely records., • Work cooperatively with respite team., • Maintains client confidentiality.Requirements: Education & Experience: • Lived, experience and willingness to utilize personal experience to assist others in recovery., • High School Diploma, • Six months to one year current or recent employment., • Six months to one year part time or full time experience in delivery of direct services to mental health consumer/survivors (volunteer or paid), preferred., • Three months first hand experience in self-help or peer directed services and/or peer support groups, preferred., • Good oral and written communication skills., • Completion of Wellness Recovery Action Plan (WRAP) training preferred., • Basic knowledge of community support services/resources/mental health service delivery system, preferred., • Knowledge of consumer/survivor/ex-patient movement and peer run or peer driven services that incorporate recovery based philosophies., • Ability to relate to both other survivors of mental illness and psychiatric diagnosis and mental health professionals., • Honesty, respect for diversity, high personal standards, professional demeanor, language and behaviors reflecting such values., • Commitment to the possibility of recovery for all individuals diagnosed with psychiatric illness., • Emotional resilience to cope with strong emotions on an on-going basis., • Valid and “clean” New York State Driver’s License, preferred.

Job Description JOB DESCRIPTION JOB TITLE: PEER SPECIALIST FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: DIRECTOR OF SOCIAL SERVICES LOCATION: BRIARWOOD (QUEENS) SALARY: $35,000.00 - $40,000.00 SUMMARY: The Peer Specialist will assist with client basic social service's needs. Individual will work in conjunction with the social services team to monitor and provide appropriate basic services to individual clients at a 200+ bed men’s shelter. Proof of COVID-19 vaccinations required. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Perform daily inspections of all client areas, • Respond to incidents as appropriate, • Perform regular area inspections to ensure that rules are adhered too, • Monitor sitting areas and cafeteria to ensure all clients are adhering to schedules and are in proper locations, • Assist security team as needed, • Assist clients in daily living skills and assist with cleaning area, laundry, hygiene and with intakes, • Answer phones when necessary, • Assist with all house operations, • Assist with maintenance duties as needed, • Assist clients with securing property within assigned locker, • Tracking locks for all lockers, • Store and remove client property from the client storage/locker area, • Maintain a clean and organized storage area, • Relocate items and furniture as necessary, • Complete intakes for new clients and provide orientation to the drop-in center program and DHS rules and regulations., • Review logbooks at start of each shift to ensure that all new client intakes are completed within 24 hours as required., • Maintain required documentation in case records in written and computer database (CARES) and update client’s records in accordance with governmental and agency policy., • Collect client identification and other documents necessary during initial intake., • Input new clients on weekly data tracking spreadsheets., • Provide direct coverage for client reception/sitting area., • Participate in regular supervision, team meetings and staff trainings., • Perform all/other duties as directed by management. High School Diploma or GED 1-year experience dealing with homeless or special needs population Excellent communication skill Comfortable working with an at risk and homeless population AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR NuttQj5jmC

Job Description The Rizzuto Law Firm is seeking an ambitious intake specialist for our personal injury department. ESSENTIAL REQUIREMENTS strong knowledge of personal injury cases so you can determine what cases should be signed up; excellent communication skills; impeccable organization skills. Candidate must have the desire to take our intake system to the next level by taking part in the development and implementation of policies and procedures to track new case calls, and maximize our want to signed ratio. The Rizzuto Law Firm puts employees first, we have a great work atmosphere & function as a TEAM! We offer an excellent benefits package which includes health insurance, vision and dental options, life insurance, disability, and 401(k) Plan. Compensation: $30 hourly Responsibilities: • Conduct initial intake interviews with potential personal injury clients, • Review and analyze case information to determine next steps in the legal process, • Coordinate with attorneys and legal staff to ensure smooth case progression, • Maintain detailed and accurate records of client interactions and case developments, • Provide excellent customer service and support to clients throughout the intake processQualifications:, • The ideal candidate should have at least 2 years of experience managing personal injury intakes., • Proficiency in Microsoft Office is a must., • Strong verbal and written communication skills are essential for this role., • The candidate should be comfortable working in a fast-paced environment., • Familiarity with legal procedures and terminology is required.About Company At The Rizzuto Law Firm, we put our employees first so clients can come first. Our CORE VALUES • Honesty, • Team Work, • Respect, • Accountability, • Pride, • Understanding, • Communication, • Excellence!

Job Description Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in clients’ lives every day. If this sounds like a job you’d love, apply now! Compensation: $45,000 - $52,000 yearly Responsibilities: • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard, • Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload, • Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files, • Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases, • Print and prepare documents for will/trust signing meetings., • Act as a witness during document signings., • Scan and upload executed documents into the case management system., • File deeds with the appropriate offices and track returns., • Coordinate with title companies as needed., • Go to the court or clerk’s office to pick up or drop off documents., • Provide clear, compassionate communication to clients throughout the intake process., • Ensure all client interactions reflect the firm’s values of professionalism, empathy, and attention to detail., • Identify opportunities to improve client intake workflows and recommend process improvements., • Follow up with prospective clients in a timely and professional manner., • Collect payment for consultations and ensure all billing information is accurate., • Follow up on overdue bills with professionalism and persistence., • Manage attorney email inboxes and ensure urgent matters are flagged and addressedQualifications:, • Excellent and empathetic verbal and written communication skills required, • Strong computer and data entry skills, • Familiarity with case management and CRM systems a bonus, • Previous legal experience a plus, • Skilled with Microsoft Office, especially Microsoft Excel, • High school diploma or GED is a requirement; Bachelor’s degree is a plus, • Warm, approachable, and client-focused., • Steady under pressure; maintains professionalism in stressful situations., • Strong follow-up and accountability skills., • Team player who communicates clearly with attorneys and staff., • Proactive problem solver with an eye for improving processes.About Company Miller & Miller Law Group PLLC is an Elder Law firm dedicated to giving clients an incredible and easy legal experience. We provide peace of mind to clients by creating detailed estate plans to ensure clients' wishes are carried out. We help clients in their golden years avoid nursing home and home health aide poverty. When a person passes, we help their loved ones through the probate and administration process with compassion, helping them every step of the way.

Job Description About Queens Community House (QCH): Queens Community House (QCH) is a multi-site, multi-service settlement house that serves the diverse communities of Queens through a wide network of programs for children, youth, adults, and older adults. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. We welcome passionate and dedicated professionals who are inspired by our mission, bring diverse experiences, and are committed to making a meaningful impact. Position Overview: We are seeking a highly motivated and detail-oriented Intake Specialist to support our Pathways program. The Intake Specialist will guide prospective participants through every stage of the intake process, assessing their skills, interests, and needs to ensure they are fully prepared for program enrollment. For individuals not yet program-ready, the Intake Specialist will provide guidance and connect them with appropriate support resources. Key Responsibilities: * Lead a seamless, client-centered intake and enrollment process. * Maintain accurate and up-to-date participant information in both electronic databases and physical records. * Collaborate with QCH program sites to support outreach efforts, open house events, and scheduling needs. * Proctor TABE testing and administer soft skills assessments as required. * Conduct individualized post-secondary planning assessments. * Transition candidates to program coaches with a clear, actionable plan. * Build relationships with internal staff and coordinate referrals across partner agencies. * Conduct intake and follow-up appointments via phone, in person, and at outreach locations. * Clearly communicate program eligibility requirements and participation expectations. * Document intake screenings and maintain comprehensive applicant files. * Deliver exceptional customer service throughout the enrollment process. * Represent QCH at Family Support Coordination meetings and agency-wide events. * Provide administrative support and perform other duties as needed. Qualifications: Required: * Associate or Bachelor’s degree, or three (3)+ years of relevant experience. * Proficiency in Dropbox and Microsoft Office Suite (Word, Excel, PowerPoint, OneDrive, OneNote). * Strong interpersonal, communication, and problem-solving skills. * Detail-oriented, organized, and able to work independently. * Ability to handle sensitive and confidential information with professionalism. Preferred: * Experience in customer service, client relations, or case management. * Familiarity with Salesforce or other database systems. What We Offer: QCH provides a competitive compensation package and a supportive workplace culture that values work-life balance and professional growth: * Medical, dental, and vision insurance. * Life insurance and Flexible Spending Accounts (FSA). * Paid Family Leave with QCH’s supplement to NYS benefits. * 403(b) Retirement Plan. * Generous paid time off. * Paid federal holidays. * Ongoing professional development, training, and networking opportunities. Equal Opportunity Employer: Queens Community House is an equal opportunity employer, committed to creating a workplace that celebrates diversity and inclusion. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected status. QCH is a Drug-Free Workplace.

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a PROS Advisor/ Employment Specialist. Responsible for developing and implementing curriculum in psychiatric rehabilitation to adults with a mental illness to members in the Gathering Place PROS Program that is consistent with their personal recovery goals, cultural background and beliefs. The PROS Advisor will provide group work and individual sessions to members in the PROS Program. Provide Employment-related services, job development and outreach to PROS members. Essential Duties & Responsibilities • Conducts intake assessments of prospective members as needed and serves as a back up to the Intake Worker., • Must be willing to provide mobile services in the community., • Participates in the admissions and discharges of members in the program., • Facilitates PROS groups and individual sessions with members and ensuring program and agency guidelines are maintained., • Structures a learning environment to facilitate goal attainment., • Participates in individualized recovery plan development along with the members and other individuals of their choosing., • Implement all facets of the functional program including program philosophy, goals, and objectives as well as adhere to agency policies and procedures., • Prepares all necessary reports to include IRP Plans, scheduled reviews, monthly progress notes, contact notes, monthly medication review, and other PROS forms and assessments as required., • Participate in implementation of agency’s Quality Improvement Program., • Attend staff meetings., • Develop and maintain a good working rapport with all staff to ensure services and activities are adequately maintained to meet the needs of the members., • Identify and assist in correcting problem areas, and/or the improvement of services., • Participate in all fire safety and disaster preparedness drills in a safe and professional manner., • Participates in the on-call rotation and is available after program/clinic hours for consultation and support for emergencies as needed., • Accepts and follows through on other duties as assigned., • Maintain professional status if applicable through in-service and other training and participate in continuing educational programs designed to assure knowledge of changes in profession and/or the mental health field., • Provide Employment-related services to PROS members., • Job Development and Outreach required for position., • Provides Benefit Financial Management training to PROS staff and program participants., • Coordinates services with additional employment specialist staff., • Other duties as assigned.Requirements: Education & Experience • Minimum requirement: BA / BS degree. Master’s degree and / or Professional Certification / Licensure preferred. HS diploma with extensive experience with Mental health population will be considered., • Valid NYS Driver’s License., • Must have working knowledge of MS Word, Basic Internet MHANC offers an extensive benefits package to full-time employees, which includes: • Medical, • Dental, • Vision, • Health Savings Account, • Flexible Spending Account, • 403(b) Retirement Plan, • Life Insurance, • Paid Time Off, • Paid Sick & Safe Leave, • Long Term Disability, • Short Term Disability, • Paid Holidays, • Employee Assistance Program, • Pre-Tax Commuter Benefit

Referral Intake Supervisor, Bureau of Early Intervention. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: Supervise all Referral Intake Specialists, and DM Specialist Support Staff Enter hotline referrals Mail welcome packages Process transfers Special projects as assigned.

Job Description PRIMARY FUNCTION/PURPOSE: The Housing Specialist is responsible for all facets of client case management as it relates to a client's efforts to secure permanent housing. The Housing Specialist will use HPD incentives for finders’ fees to brokers and owners, and develop contacts with both not-for-profit and for-profit housing developers. This role is responsible for ensuring that all clients are familiar with New York City Housing Authority (NYCHA) forms and procedures, as well as the procedures for all other housing programs offered. This role is responsible for working at our Liberty location in Jamaica, NY to enable the successful relocation of families to permanent housing. MINIMUM QUALIFICATIONS: • Bachelor’s degree or an Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is strongly preferred, and at least a High School Diploma/GED is required, • At least one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required, • Valid New York State driver’s license and an insurable driving record is required, • Excellent written and verbal communication skills, • Excellent interpersonal skills and must be computer literate in Microsoft Office ESSENTIAL DUTIES AND RESPONSIBILITIES: • Must fully understand the New York City Department of Homeless Services – Client Responsibility Procedures, and be able to explain it to clients during the Housing Intake, • Must ensure that all clients sign the “Permanent Housing Agreement” form within 10 days of their arrival, • Maintain open lines of communication with the Director of Social Services and Case Managers to resolve any issues that might prevent a client from securing permanent housing, • Ensure all clients are completing and returning the “Apartment Review” and/or the “Client Apartment Rejection Form”, • Inform all clients of their responsibility to “visit/view two (2)” apartments per week and support this with documentation, • Ensure all relevant housing applications are fully completed within 90 days of a family becoming eligible for shelter services, forwarded to their designated destinations on-time, and that a copy is maintained in the case record, • Utilize the Department of Homeless Services (DHS) - Client Assistance and Re-housing Enterprise System (CARES) to complete family intake assessment, service plan/independent living plan, housing, next step conferences/transfers, incident reports, progress notes, etc., • Utilize the DHS Client Assistance and Re-housing Enterprise System (CARES) to review accessible information from the Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilize the DHS Client Assistance and Re-housing Enterprise System (CARES) to ensure that all information is updated in the system in a timely fashion as required by DHS, • Document and follow-up on all housing appointments and permanent housing applications, • Verify all housing rejections, including the reason for such rejection, • Accompany a family on housing searches when appropriate, • Provide on-going housing education to clients through workshops and/or individual counseling, • If applicable, provide clients with a list of suitable available apartments in a location consistent with a client's “Domestic Violence” status, and advise clients of their responsibility for seeking additional apartments on their own, • Meet and/or exceed the Housing Placement Goals set by the New York City Department of Homeless Services, • Review the DSS/APD Housing placements and projected placements weekly, • Complete reports as required OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Title: Housing Specialist – Tier 1 Location: Jamaica (Queens), New York Salary Range: $31.87 per hour (effectively $58,000 per year) Status: Full-time (35 hours), Non-exempt Summary: The successful candidate will be responsible to provide housing services to help clients understand and overcome personal or social issues affecting their housing. The housing specialist will cooperate with case managers and legal staff to develop service plans for clients to ensure permanent and stable housing and access to community sources. The specialist will be encouraged to be cross trained and have an understanding of the job functions within the Housing Services Department. Responsibilities: The Housing Specialist is responsible for, but not limited to: • Collaborate with program participants to develop service plans that correlate with resolving presenting problems and obstacles to maintaining housing stability, • Assist in client intake, service planning, advocacy and referral services in the absence of a case manager, • Maintain weekly or bi-weekly contact with clients to follow-up on service plan, • Maintain records monitor case progress and enter case related information into Legalserver Database, • Conduct and/or participate in housing related activities and workshops, • Assist participants with obtaining and reinstating benefits, • Assist participants in identifying financial resources, • Advocate and submit applications for rental assistance grants through charitable organizations, • Compile and submit packages to HRA for Rental Assistance Grants (Exceptions to Policy) and One Shot Deals, • Make appointments with landlords and other housing agents to ensure individuals have housing leads in the event relocation from current housing is required, • Work collaboratively with legal services staff to identify client readiness on legal proceedings, • Treat all clients, visitors and employees with kindness, respect and dignity, • Enforce facility rules and regulations to maintain compliance, • Attend staff meetings and serve on committees as required, • Maintain confidentiality and professionalism, • Time management and prioritization, • Maintain awareness of new trends and development in social services and related fields, • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 0+ years of direct social service experience, • Associate degree in Human Service, or related field with 2+ years of direct social service experience preferred but not required, • High School Diploma/General Equivalent Diploma with 4+ years of direct social service experience preferred but not required, • Knowledgeable of the plight of the homeless and special needs populations, • Knowledgeable of case work/case management methodologies, • Commitment to the mission of the NAICA, Inc., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment Physical Requirements: • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 20 pounds., • Must be able to travel to multiple NYC sites as needed. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT LOCATION: JAMAICA, NYC SALARY: $40,000.00 - $45,000.00 SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive accurate and relevant information and referrals to assist them in obtaining and maintaining housing. DUTIES & RESPONSIBILITIES: • Conduct an intake and assessment process to orient the client to the program and develop an individualized service plan that reflects the client's assessment needs and goals., • Meet weekly with clients to help them achieve their individual service plan goals., • Coordinate services with the Housing Specialist, other staff members, and external partners., • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities following agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops and groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills related to the job function., • Must be able to work flexible, alternate schedules, including evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: A bachelor's degree in social work or a related field, such as human services, is preferred. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual is a plus. Strong relationship-building skills are required. Ability to work independently, but know when to raise issues with the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills are required, including proficiency in Microsoft Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission: Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations of joining a team like this. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions for workers by setting and enforcing standards, as well as providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations, in addition to maintaining a workplace free from recognized serious hazards.

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT LOCATION: Westchester & NYC SALARY: $40,000-$45,000 SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor's Degree preferred. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: CASE MANAGER FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: CASE MANAGER SUPERVISOR LOCATION: BRIARWOOD (QUEENS) SALARY: $38,000 TO $52,000 PER YEAR SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress for residents in a homeless shelter. You must assure clients receive appropriate information and referrals to obtain and maintain housing. Proof of COVID-19 vaccine required. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules which may include evening and weekend shifts. MSW preferred, Bachelor Degree in Social Work or Human Services Field considered with 5 years of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR DxyvOKeiIO

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