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Legal Intake Specialists are the very first point of contact for individuals seeking legal representation, playing a pivotal role in shaping the client’s experience. Intake specialists are responsible for handling all inbound inquiries— via phone, web form, email, or live chat. Key Responsibilities: • Client Engagement: Deliver best-in-class service during initial interactions, ensuring clients feel heard and supported., • Claim Setup: Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement., • Information Gathering: Collect detailed & relevant information about the potential claim to confirm eligibility & qualify injury claims by using a defined set of criteria., • Data Accuracy: Capable of collecting detailed and complete claim-related information with precision., • Service Excellence: Approach every interaction with attention to detail and a sense of urgency to drive optimal outcomes for all parties included., • Process Guidance: After the sign-up process, clearly explain next steps and transition clients to the Case Management team, including case managers, paralegals and attorneys. Candidate Requirements • Sales and/or Sign-up Center (a plus), • Contact Center/Call Center (a plus), • Law firm or Legal industry experience (a plus), • Insurance, Healthcare & Medical Administration experience (a plus), • Familiarity with CRM systems (Salesforce), VoIP software & electronic signature software, • College degree (preferred but not required), • Bilingual (a plus)

Pay: $50,000.00 - $104,000.00 per year Why This Is a Great Opportunity • Join a respected, growing law firm where your communication skills and client care make an immediate impact, • Be the first voice prospective clients hear and help guide them during important, often stressful moments, • Work closely with attorneys and leadership in a role that is central to the firm’s growth and client experience, • Enjoy real variety in your day across client communication, intake, scheduling, follow-up, and case information gathering, • Opportunity to build your career in a professional legal environment with room to grow, • Free indoor parking and immediate eligibility for 401(k) Location: This is a full-time on-site opportunity based in Newark, New Jersey. Note: Must be fluent in both Spanish and English. Prior intake, client service, call center, or law firm experience is strongly preferred. About Us We are a busy, client-focused law firm serving individuals and families across multiple practice areas. Our team is known for providing thoughtful guidance, strong communication, and personalized support from the very first interaction. Confidential Employer. Job Description • Answer incoming calls from prospective clients in both Spanish and English, • Conduct initial intake conversations and gather relevant case details with professionalism and empathy, • Enter accurate client and case information into the firm’s systems, • Schedule consultations and help keep the intake process moving efficiently, • Follow up with prospective clients and maintain consistent communication, • Deliver a positive, reassuring first impression of the firm, • Maintain confidentiality and professionalism in every client interaction, • Support a fast-paced office by balancing calls, follow-up, scheduling, and data entry Qualifications • Fluent in Spanish and English, • Strong verbal communication and interpersonal skills, • Prior experience in legal intake, customer service, call center, receptionist, or client-facing administrative work preferred, • Strong organizational skills and attention to detail, • Comfortable handling sensitive conversations with professionalism, • Good data entry and computer skills, • Able to manage multiple priorities in a fast-paced environment Why You Will Love Working Here You will be part of a collaborative, mission-driven team that values responsiveness, professionalism, and helping people through difficult situations. This is a strong opportunity for someone who enjoys speaking with people, staying organized, and playing an important role in a law firm’s client experience and growth. JPC-756 Job Type: Full-time Benefits: • Dental insurance, • Paid time off, • Vision insurance

About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Position supports profitability improvement and profitable growth initiatives for property line of business. Understands rates, rules and forms relative to regional and state insurance bureaus. Works in conjunction with C/L LOB Manager to manage inventory of bureau circulars and analytical projects, and determines if the organization has to or chooses to adopt legislation. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities • Partners with the Product Development Specialists to support their responsibility for Insurance Services Office (ISO), Selective proprietary, American Association of Insurance Services (AAIS) rates, rules and forms., • Ensures a consistent business process and tools for product development as respects intake, tracking, review, materiality and decisions in terms of ISO, AAIS and independent property rating bureau circulars and bulletins. Recommends actions outlining pros and cons when considering options with regard to ISO ,AAIS and independent property rating bureau.Determine requirements needed to adopt circulars and reviews system ramifications of the circular/bulletins. Collaborates with the Product Development Specialist regarding decisions, requirements and ramifications to Selective proprietary forms., • Maintains ownership of the profit & loss for assigned line of business. Provides analysis for state and countrywide rate reviews as well as to aid regional partners in region and state level efforts at profitability improvement and profitable production by providing recommendations and support to drive the activity required., • Supports Product Development Specialists efforts to maintain inventory and accountability for governance of existing rates, rules and forms. Includes oversight of delay/non-adopt ISO, AAIS, and independent property rating bureau circulars., • Manages line of business assigned for all corporate governance and compliance issues., • Receives and handles underwriting referrals from the field and/or corporate underwriting, utilizing underwriting expertise to advise the most appropriate solution or course of action in a timely manner. Includes supporting the Product Development Specialist's, analysis of existing manuscript endorsements, determination of acceptability based on clarity, accuracy, and compliance with each state's regulations, development of alternative solutions using filed forms, or provide alternative language that is compliant, clear, and concise., • Actively participates in supporting predictive model efforts relative to given line of business., • Assists with the creation and delivery of educational materials and training programs for agents, regional personnel and corporate underwriting to ensure thorough understanding of underwriting guidelines, issues and controls., • Participate in the Large Loss Review process and Quality Assurance Reviews as necessary. Drafting analysis, insight and takeaways or action plans. Knowledge and Requirements • Highly proficient written and verbal communication skills, • Possesses strong technical underwriting skills and broad knowledge of company products and underwriting guidelines, • Ability to solve problems and make sound decisions based on diverse perspectives and effective use of data in a timely manner, even when faced with imperfect information, • Effectively manages and executes on the appropriate balance between strategic thinking and attention to detail, • Ability to effectively coach and mentor, • Highly effective ability to develop relationships with internal and external customers/peers, • Fosters teamwork, collaboration and a positive work environment, • Acts as an early adopter and champion of new initiatives that align with organizational strategies, • Highly proficient in use of all supplied desktop tools, including the automated underwriting and email systems, • Strong working knowledge of ISO, AAIS or independent property rating bureau circulars and bulletins, • Ability to research and analyze coverage and large spreadsheet/data sets, • Demonstrated ability to manage projects Education and Experience • College degree preferred, • 5+ years Commercial Underwriting experience, • The following experience is preferred:, • 3+ years specific line of business experience;, • 3+ years Risk Management and/or reinsurance experience, • 3+ years Field Underwriting; and/or Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our ___. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $84,000.00 - USD $163,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art & Science of Real combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology.As consigned goods travel into our

Intake specialists are responsible for handling all inbound inquiries— via phone, web form, email, or live chat.By demonstrating professionalism, empathy, and urgency, they build trust and lay the foundation for the legal journey ahead of them.Deliver best-in-class service during initial interacti

A virtual immigration law firm is seeking an experienced Intake Specialist / Sales Consultant to guide clients through the immigration process.

Leading social service organization seeks a Clinical Assessment Specialist/Intake Social Worker (LCSW) to provide comprehensive intake assessments for clients entering the MHOTRS clinics. Review demographic and clinical information prior to engaging in intake process to ensure accuracy of informatio

Job Description Position Summary Do you love talking on the phone? Do you have a passion for making a difference? Do you thrive in a collaborative team environment and love contributing to the team's success? You MAY be a fit for our team! We are a high‐stakes boutique trial firm tackling some of society's most critical issues. As we continue to grow rapidly, we are seeking an Intake Specialist to join our office. Essential Duties & Responsibilities • Connect with potential clients via calls, texts, and emails., • Take accurate, detailed notes and organize them into complete summaries., • Handle calls with genuine empathy and compassion., • Organize and maintain notes using CRM software., • Professional communication skills via phone, text, and email., • Strong attention to detail and ability to multi‐task., • Excellent people skills., • Bilingual in Spanish is a plus., • Proficiency with Microsoft Office suite applications., • Ability to work independently and in a team environment., • Prior legal experience is a plus., • Ability to work overtime and travel as needed.

Job Description Job Title: Intake Coordinator (Legal) Location: Newark, NJ Pay Rate: $24 - $26 /hour (based on experience) Position Overview: A growing legal services organization in Newark, NJ is seeking a professional and detail-oriented Intake Coordinator to serve as the first point of contact for prospective clients. This role is critical in delivering a strong first impression while gathering and organizing key information to support case evaluation and onboarding. Key Responsibilities: * Answer inbound calls and respond to online inquiries from prospective clients * Conduct initial intake screenings and gather detailed client information * Accurately enter and update information in the company’s database/CRM * Schedule consultations and coordinate follow-ups with potential clients * Communicate clearly and professionally via phone and email * Maintain confidentiality and handle sensitive information with discretion * Track and manage intake pipeline to ensure timely follow-up * Collaborate with internal team members to ensure smooth client onboarding Qualifications: * Prior experience in intake, customer service, call center, or administrative roles * Experience in a legal environment is a plus but not required * Strong phone presence and communication skills * High attention to detail and ability to multitask in a fast-paced environment * Comfortable using computers, CRM systems, and data entry tools * Bilingual (English/Spanish) preferred Work Environment: * Office-based role in Newark, NJ * Fast-paced, high-volume client interaction environment Why Apply? * Entry point into the legal field with growth opportunities * Stable, full-time position with consistent hours * Collaborative and team-oriented workplace * Opportunity to develop valuable client-facing and administrative skills SEO Keywords: intake coordinator jobs, legal intake coordinator, client intake specialist, call center intake, customer service representative, legal assistant jobs Newark NJ, office jobs Newark NJ, administrative assistant legal, bilingual intake coordinator, entry level legal jobs

Job DescriptionGENERAL NATURE OF POSITION: Provides case management, to assist mental health, substance abuse and dual diagnosis clients. Assist clients to access medical, educational, social, prevocational, and rehabilitative or other needed community services for eligible individuals. Provides crisis intervention services for clients in various situations. Works with interdisciplinary treatment team to assist the clients in their recovery and management of chronic mental illness, substance use, chronic health disorders and compliance with court requirements, etc. In the spirit of the program, assist the client in accomplishing his/her goals. ESSENTIAL JOB FUNCTIONS: Provide a safe and welcome environment for people to visit. Answer phone calls and inquires concerning the program. Maintain strict confidentiality guidelines regarding all clients, conversations and referrals. Manages and intensive case load of 15-20 client files Responsible for performing intake interviews and document data on all residents that reside at said site. Coordinates services with Clinical Director, Counselor (Interns), team members, primary care and specialist physicians, legal representatives/ guardians, Departments of Mental Health and Alcohol and Drugs staff, probation, parole, pre-trial services, departments of citizen services and other community services/ organizations to assure the individuals access to services, the services, and the service delivery system. Assists clients in obtaining housing, financial assistance, health care and other community supports. Assists clients in completing applications for services, assistance, ID cards, etc. Provide outreach activities to identify potential clients who have been referred through Drug Court, SAI, Detox Centers, etc. Assist in developing materials and provide rehabilitation workshops on wellness, health, education, family relationship, relapse prevention, etc. for clients. Participates in a team environment to provide 24/7 client support Follows respective documentation standards and documents all activities according to program requirements. Records services in respective system, maintains client files and completes monthly activity reports. Performs related work, as required. Must be willing to work weekends and/or holidays as needed. QUALIFICATIONS: Required and Preferred Education and Experience: High School diploma. Ability to work with diverse populations. Good oral and written English skills. If an individual is in recovery, five-six years of sustained recovery is required. Computer skills: Microsoft Office and web-based application. Experience with criminal justice system a plus.

Job Description We are a rapidly growing mental health service provider dedicated to improving the quality of life for seniors and vulnerable adults. We are seeking a highly motivated and empathetic Outreach & Client Engagement Specialist to serve as the vital link between our services and the clients within our partner Adult Day Care Centers. The ideal candidate is an enthusiastic "people person" with a genuine passion for connecting with others, educating them about mental wellness, and facilitating their access to necessary care. Key Responsibilities 1. Client Education & Outreach * Regular Site Visits: Consistently visit assigned Adult Day Care Centers to establish a regular presence and build trust with center staff and clients. * Informational Sessions: Conduct engaging and accessible group presentations, workshops, and informal one-on-one discussions to educate clients and their families about the benefits and specifics of our mental health services. * Service Promotion: Clearly articulate the value proposition of our services, addressing common concerns and overcoming barriers to participation. 2. Enrollment & Client Intake * Sign-Up Facilitation: Guide interested clients through the initial enrollment and sign-up process for our services, ensuring all necessary documentation is completed accurately and confidentially. * Needs Identification: Conduct preliminary, respectful conversations with potential clients to understand their needs and determine if our services are an appropriate fit. * Coordination: Act as the primary liaison, coordinating with our internal clinical team and the Adult Day Care Center staff to ensure a smooth transition for new clients starting services. 3. Relationship Management * Trust Building: Develop and maintain strong, positive working relationships with the administrators, social workers, and staff at the Adult Day Care Centers. * Feedback Loop: Collect and relay client and staff feedback to our management team to help continuously improve service delivery and outreach strategy. 4. Reporting & Administration * Tracking: Maintain accurate, detailed records of all outreach activities, including centers visited, presentations given, and client sign-ups achieved. * Goal Achievement: Work toward weekly and monthly client engagement and enrollment targets. Qualifications & Requirements * Experience: Proven experience (2+ years preferred) in community outreach, sales, marketing, client relations, or a similar role, ideally within healthcare, social services, or senior care. * Education: A high school diploma or equivalent is required; an Associate's or Bachelor's degree in a related field (e.g., Social Work, Psychology, Communications) is a plus. * Travel: Must have reliable transportation and the ability to travel regularly between assigned Adult Day Care Centers. Skills & Competencies (The "People Person" Profile) * Exceptional Interpersonal Skills: A natural ability to connect with people from diverse backgrounds, particularly seniors and individuals who may be hesitant about mental health services. * Empathy & Patience: Ability to listen actively, show compassion, and respond patiently and respectfully to the needs and concerns of clients. * Excellent Communication: Strong verbal presentation skills for speaking to large groups, combined with clear and concise one-on-one communication. * Self-Motivation: Highly driven, results-oriented, and comfortable working independently in the field. * Professionalism: Maintain a professional and positive demeanor at all times, representing our company's values. Powered by JazzHR 7jfFZE3jyT

Job Description Job Title: Bilingual Access Specialist (Scheduler) Location: Mountainside, NJ Summary: The Access Specialist/Scheduler serves as the primary coordination hub for all Outpatient (OP) and Intensive In-Community (IIC) referrals and appointments, ensuring timely access to care and efficient clinic operations. The Access Specialist is the first point of contact for referrals, completes client registration, maintains accurate medical records, secures OP appointments or IIC clinicians, and manages the waitlist, no-shows, and cancellations to optimize scheduling and continuity of care. The Scheduler coordinates and manages client appointments, schedules, and daily clinic flow, ensuring efficient use of staff time, prompt client communication, and accurate documentation in the electronic health record (EHR). Essential Duties and Responsibilities: • Responds to all incoming calls, emails, faxes, and online referrals within established timeframes., • Conduct telephonic intakes and enter/update client data in the EHR., • Verify insurance coverage, offer sliding scale obtain payment information, and process authorizations (including 3560s and prior authorizations); Follow up on initial 3560 authorizations (request, documents, etc.)., • Obtain and securely document credit card information for commercial insurance and self-pay clients, and follow up promptly with clients when stored payment methods expire or are declined to prevent interruption of services., • Manages client portal access by providing instructions and password support, ensures all treatment consent forms are completed prior to first appointment., • Schedule, confirm, and reschedule intakes and psychiatric evaluations., • Manage the company waitlist after Intake, including monitoring schedules for cancellations, discharges, openings to reschedule, and filling open spots., • Tracks appointment attendance on a daily basis, follows up with clients who miss sessions, reschedules no-show/cancelled appointments per policy, ensures medication management clients have a follow-up appointment scheduled to support continuity of care and reminds clients of no-show and attendance policy., • Check psychiatric/clinical schedules for following day appointments; follow the process to notify team if cancellations have occurred and actively filling open appointment slots., • Ensure medication consents are signed, and medication fact sheets are provided to the client., • Oversees adherence to no-show/cancellation procedures for the psychiatric team and completes related administrative discharge/closure documentation, as required., • Prepares and tracks Individualized Service Plans (ISPs) for APN review and signature., • Follow up with labs, orders, requests for reports and/or letters., • Obtain Prior Authorizations and address prescription issues as they arise., • Serves as a liaison between clients and the APN by managing calls and emails, providing referrals at the APN’s direction, and ensuring timely and professional communication., • Assigns, tracks, and monitors open referrals and inquiries for the Intensive In-Community (IIC) program, including daily review of CYBER for reauthorizations and BPS requests and entry of updates into HALO in accordance with established processes., • Performs other related administrative duties as assigned to support efficient program operations. Qualifications: This position prefers a Bachelor's degree in a Human Services field such as Psychology, Social Work or a related field OR 2-3 years of health care customer service-related experience in a Call Center or other similar customer service environment. Experience working with an EMR system is a plus. Spanish fluency required. Proficient use of Word, Excel, and PowerPoint programs a plus. Working knowledge of basic computer functions i.e., typing, email, etc. Excellent interpersonal skills in working with individuals and groups (e.g., listening, and following directives). Physical Requirements: Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Hearing and vision within normal ranges is necessary for normal conversations to receive ordinary information and to prepare or inspect documents. No heavy lifting is expected. Exertion of up to 10 lbs. of force occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculators, copiers, and FAX machines.