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Are you a customer-service pro fluent in English, Mandarin and Cantonese. We're seeking for an Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $52,000-$56,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English, Cantonese and Mandarin Strong verbal and written communication skills. Apply now and help us make a difference in our customers' experiences! Job Type: Full-time Pay: $52,000-$56,000 per year Benefits: 401(k) Health insurance Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Language: Mandarin (Required) Cantonese (Required) Work Location: In person

📍 In-Person Customer Service Representative – Full Time Location: Midtown Manhattan Company: GSP Campaigns Schedule: Full Time – In Person Only (No Remote) Are you a people person who thrives in a fast-paced, face-to-face environment? GSP Campaigns is hiring Customer Service Representatives to join our vibrant team and support pop-up events in NYC! We’re a marketing and sales agency specializing in live promotions and brand representation. This is not a remote job — you'll be on-site, engaging directly with customers, answering questions, and creating great experiences. What You’ll Do: - Interact with customers during events in a friendly and professional manner - Provide product/service information and answer general inquiries - Help set up and break down event booths - Work as part of a high-energy, fun team - Represent partner brands with enthusiasm and integrity We’re Looking For: - Strong communication and interpersonal skills - Positive attitude and team spirit - Must be reliable and punctual - Comfortable standing for extended periods - Previous customer service or retail experience is a plus — but not required! Perks: - Full-time hours - Hands-on training and leadership development - Opportunities for growth within the company - Work in exciting, high-traffic locations across NYC If you're ready to grow professionally and love working with people, apply now and be part of the GSP Campaigns movement!

We are seeking FT Customer Service Representatives to become a part of our company! We provide full training. Basic Responsibilities: - Enroll new applicants daily - Educate about the services we provide. - Verify information - Address questions and concerns Ideal Candidates: - Ability to multitask - Positive and professional demeanor - Reliable - Fluent in English (Bilingual a PLUS) - Weekdays We offer: - Full training provided - Company bonuses *NOT REMOTE *NO PART TIME

Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None

DME Customer Service Representative – Full-Time / Part-Time Location: Bensonhurst, Brooklyn A well-established Durable Medical Equipment company is seeking a reliable and detail-oriented Customer Service Representative to join our team. Responsibilities include (but are not limited to): Answering phones and assisting patients with orders Verifying insurance eligibility and coverage Requesting and following up on medical authorizations Coordinating with doctor’s offices and insurance companies Maintaining accurate records and documentation Providing excellent customer service in person and by phone Requirements: Prior experience in DME, healthcare, or insurance verification preferred Basic computer skills and strong communication abilities Ability to multitask and work in a fast-paced environment Job Types: Full-time, Part-time Pay: $17.00 - $22.00 per hour Expected hours: 20 – 40 per week Shift: 4 hour shift 8 hour shift Day shift Morning shift Work Location: In person

Bilingual Customer Service Representative / Front Desk Associate (Spanish-English) Company: TAXVANCE
Location: [Your Location]
Reports To: Office Manager 📋 Job Summary: TAXVANCE is seeking a friendly, organized, and bilingual (Spanish-English) Customer Service Representative / Front Desk Associate to serve as the first point of contact for our clients. This individual will be responsible for welcoming clients, managing appointments, answering inquiries, and supporting our tax preparation and financial services team. 🔑 Key Responsibilities: 🛎️ Front Desk & Client Support: - Greet clients in person, by phone, and via email with professionalism and warmth. - Answer client inquiries about tax services, document requirements, and appointment scheduling in both English and Spanish. - Manage incoming calls, route messages, and provide accurate information. 📑 Administrative Support: - Schedule, confirm, and manage appointments. - Collect and verify client documentation for tax preparation. - Maintain accurate client records and data entry into our system. 💬 Bilingual Communication: - Translate documents and verbal communication between clients and staff when necessary. - Assist Spanish-speaking clients in understanding tax documents, procedures, and service options. 🤝 Office Coordination: - Maintain a clean, organized, and welcoming front office environment. - Support the tax preparers and management team with clerical tasks as needed. - Ensure confidentiality and security of client information in accordance with company policies and federal regulations. 📌 Qualifications: - High school diploma or equivalent (Associate’s degree preferred) - Fluent in both English and Spanish (spoken and written) - Prior customer service or front desk experience, preferably in a financial, tax, or office setting - Strong communication, organizational, and problem-solving skills - Proficient in Microsoft Office and basic office equipment - Friendly, professional demeanor with a customer-first attitude 💵 Compensation & Benefits: - Competitive hourly wage (based on experience) - Paid training - Seasonal and year-round employment opportunities - Opportunities for advancement within TAXVANCE

compensation: SALARY + COMMSION employment type: full-time job title: Customer Service Rep Euro Lux Auto, Hillside's premier luxury used car destination, is searching for a Customer Service Ace! Do you have a knack for making everyone feel like a VIP? Buckle up, because this might be the most rewarding pit stop on your career journey! In this role, you'll be the friendly face (and voice!) of our dealership, making magic happen like: • Greeting customers with a smile. • Answering questions about our stunning selection of luxury vehicles. • Transforming phone calls into smooth journeys, leaving customers feeling like they just cruised down a victory lap in their dream car. • Handling even the bumpiest inquiries with grace and a can-do attitude. Bonus points if you: • Know your Maseratis from your McLarens • Can juggle multiple tasks like a circus pro The perks? • Competitive salary starting at $17 per hour, with the potential to zoom up to $20! • Bonus Pay • Employee Discount • A positive, fun-loving work environment where every day feels like a victory lap. • The satisfaction of turning car dreams into reality and making people happy (and maybe scoring some referral bonuses!). ✨

We are seeking a friendly, confident, and energetic Customer Service Representative to join our team and serve as the face of our double-decker tour bus service. This is a front-line role that requires strong communication skills, problem-solving abilities, and a passion for delivering excellent customer experiences. Key Responsibilities: Greet and assist customers at major pickup locations (e.g., Battery Park) Resolve issues in real time, including ticket confusion, missed buses, and tour-related concerns. Make clear announcements on the bus when needed, including directing passengers when to exit. Communicate with the dispatch and driver team to coordinate boarding, delays, and reroutes. Maintain a professional and calm presence during high-traffic times and tourist surges. Handle occasional complaints with empathy and ensure guest satisfaction. Qualifications: Strong communication and interpersonal skills – must be comfortable speaking to large groups and resolving conflicts. Fluent in English (multilingual a plus – especially Spanish, French, or Chinese). Experience in customer service, tourism, or hospitality preferred. Able to move quickly, board buses, and stand for extended periods. Reliable, punctual, and team-oriented with a great attitude. Schedule: Flexible shifts available, including weekends and holidays. Full-time and part-time roles offered. Compensation: Competitive hourly rate + bonus potential based on performance.

Location: Manhattan, NY (On-Site) NO REMOTE Job Description: We are seeking a Customer Service Representative to join our team in Manhattan! In this role, you will serve as the first point of contact for our customers, ensuring a smooth and positive experience. Your main goal will be to address inquiries, resolve concerns, and provide top-tier customer support. Responsibilities: · Assist customers with inquiries and product/service details. · Handle customer complaints and provide effective solutions. · Maintain detailed and up-to-date customer records. · Work closely with other departments to escalate issues when necessary. · Participate in ongoing training and improvement initiatives. Qualifications: · Strong communication and interpersonal skills. · Problem-solving mindset with the ability to think on your feet. · Ability to handle stressful situations with professionalism. · Detail-oriented and organized. · Prior experience in customer service is a plus but not required.