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  • Sales Rep — Pilot Program (Hemp-Derived Beverage Startup)
    Sales Rep — Pilot Program (Hemp-Derived Beverage Startup)
    hace 27 días
    $40000–$120000 anual
    Jornada parcial
    Williamsburg, Brooklyn

    Location: Brooklyn, NY Company: El Vaquero Beverages Type: Contract / Commission / Part-Time Category Tags: Sales • Hemp • Beverages • Field Marketing • Startup Growth About Us El Vaquero is a bold new line of hemp-derived THC beverages redefining how New York socializes — clean ingredients, fast onset, and hangover-free enjoyment. We’re running a short Brooklyn pilot program to test the market, open key retail accounts, and build momentum before our full NYC rollout. The Role We’re looking for an energetic, connected sales rep to help recruit 2–3 retail customers (smoke shops, wellness stores, beverage retailers) during the pilot. This is a ground-floor opportunity with real upside — perform well now, and grow with the brand as we scale statewide. What You’ll Do • Pitch and secure initial retail accounts in Brooklyn, • Deliver samples, collect store feedback, and report weekly, • Coordinate with the El Vaquero team for POS/posters/swag, • Represent the brand professionally and compliantly What You Bring • 21+ and NYS hemp-compliant, • Existing retail relationships (smoke shops, beverage stores, distributors, etc.), • Driven, social, and passionate about the hemp/cannabis space, • Reliable communication and follow-through Compensation Commission + performance bonuses for each account secured Growth potential into permanent or territory lead roles

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  • Technical Support Engineer
    Technical Support Engineer
    hace 1 mes
    Jornada parcial
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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