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Job Description Brown Harris Stevens Residential Management is seeking dedicated and professional candidates for temporary and full-time roles for a prominent full-service ultra-luxury condominium located on the Upper West Side. These roles include seasonal assistance, Porters, Lobby Attendants, Doorman, and Concierge for all shifts. Under the direction of the assigned supervisor, this role will be one of the first points of contact for Residents entering the lobby, seeking services, and/or setting the standard for the five-star aesthetic of the building. As such, this role must always display a professional appearance, speak in a polite manner, and clear tone, including addressing any Residents or Guests that may cross their path. This role is responsible for working with the General Manager to solve issues related to its specific discipline area and improve the service that we provide to our clients. Job Related Tasks Include: • Opening Doors for Arriving Residents and Guests, • Delivering Packages, Groceries, and Bellcarts to and from Units, • Maintaining Forbes Five-Star Standards for Lobby Cleanliness & Appearance, • Assisting Residents & Guests with Transportation Needs Such as Taxis, Car Services, Etc., • Cleaning Common & Public Areas Throughout Building at Forbes 5-Star Level, • A minimum of 2 years of customer service experience in a luxury hotel or luxury residential building preferred, • Prior experience as a Porter, Concierge, or Doorman, • Polished and professional presentation and demeanor, • Strong verbal and written communication, • Familiar with MS Office applications and BuildingLink preferred., • 32BJ Union Benefits, • Mid-Year and Annual Performance-Based Bonuses Offered, • Uniforms & Dry-Cleaning Services Brown Harris Stevens Residential Management, LLC is an equal opportunity employer.

Property Management company seeking an experienced temporary doorman for a luxury residential building.

Job Description ALL APPLICANTS MUST: · No experience needed. WE WILL TRAIN YOU. · Must Have Open Availability including Nights, Weekends and Overnights (Weekends are a MUST!!!) · Must be able to handle high volume of foot traffic in surrounding areas · Must have computer knowledge · Be able to stand for most of your shift · Be well groomed · Be available on an On Call basis · Be willing to travel to different sites at anytime (Brooklyn and Long Island City) · Must have resume before interview is scheduled · Must be ready to start immediately upon completion of interview process · Own a black suit and black shoes (NO SNEAKERS/BOOTS) Company DescriptionIf your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted.If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job Description PBS Facility Service, a leading provider of facility management and janitorial services based in Brooklyn, NY, is seeking an experienced Sales Manager to drive our business growth. This role is pivotal in overseeing our current portfolio and spearheading expansion initiatives within the tri-state area (New York, New Jersey, Connecticut). The Sales Manager will play a crucial role in developing and executing strategic sales plans, building strong client relationships, and ensuring the highest level of client satisfaction. Who you are: As the Sales Manager, you will be responsible for leading and managing the sales team, setting and achieving ambitious sales targets, and expanding our market presence. You will work closely with other departments, including operations and customer service, to ensure seamless service delivery and optimal client experiences. The ideal candidate will have a proven track record in sales within the facilities management or janitorial services industry, be highly motivated, and possess excellent leadership and organizational skills. What you will do: * Lead and manage daily sales operations, ensuring alignment with company goals. * Oversee and nurture the existing client portfolio in the expanded regional area (NY, NJ, CT, PA, etc.), ensuring high levels of client satisfaction and retention. Identify, and pursue new business opportunities, expanding our footprint within the region. * Collaborate with the operations team to ensure seamless service delivery and meet client expectations. * Develop and implement strategic sales plans to achieve and exceed revenue targets. * Develop and grow key verticals, including doorman and concierge, porter, and handyman services. * Analyze market trends and competitor activities to inform sales strategies. * Prepare and present comprehensive sales reports and forecasts to senior management. * Build, train, manage, mentor, and motivate the sales team to achieve high performance and professional growth. * Oversee the effective use of the company CRM system, ensuring accurate and up-to-date records, and leveraging CRM data to drive sales strategies. What you will bring: * 5-8 years of experience in a senior sales role, such as Sales Manager or Accounts Manager, preferably within the facilities management or janitorial services sector. * Proven track record of meeting or exceeding sales targets and driving business growth. * Exceptional communication skills, both written and verbal, with a strong ability to listen and understand client needs. * Strong organizational skills, including project management, scheduling, prioritization, and delegation. * Ability to analyze sales data and key performance indicators to drive strategic decisions. * Experience with CRM systems, with the ability to oversee and ensure their effective use. * Bachelor’s degree Business Administration, or a related field a plus. * Demonstrated ability to lead and inspire a high-performing sales team. * Highly motivated and goal-oriented, with a passion for business development and client relationships. * Experienced in the facilities management or janitorial services industry, with a deep understanding of market dynamics. * Skilled in building and maintaining strong client relationships, with a focus on delivering exceptional service. * Capable of working independently and as part of a team, with a proactive approach to problem-solving and decision-making. Company DescriptionIf your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted.If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job Description Job Summary: PBS Facility Service is seeking a Doorman Supervisor that will be responsible for managing and supervising a team of doormen, ensuring that they provide quality services to clients. This role requires an individual with strong leadership skills, the ability to make critical decisions, and a passion for problem-solving. The supervisor will be responsible for training and re-training team members as needed, building a strong team culture, and ensuring that the team meets daily and weekly performance standards. Job Requirements: • Supervise and manage the daily activities of the doorman team, including scheduling, training, and performance management., • Demonstrated ability to lead and motivate a team of doorman and guards, • Strong desire to work collaboratively with others to achieve personal and company goals, • Ability to think outside the box and solve problems creatively, • Motivation to learn and adapt to new systems and processes, • Excellent communication skills, with the ability to manage critical situations professionally, • Ability to handle and resolve clients complaints and issues in a timely and professional manner., • Being available to respond to emergencies or provide assistance 24/7, • Demonstrating the ability to manage time and multitask without direct supervision, • Communicating effectively in English, and fluency in other languages is a plus, • Scheduling personnel and handling emergency requests, • Providing team members with a schedule every two weeks and updating it as needed, • Developing positive relationships with team members and attending team meetings as necessary, • Conducting regular site visits to interact with employees and provide support, • Training new hires and evaluating performance regularly, • Ensuring that employees comply with company policies and building regulations, • Documenting all conversations with team members, • Handling customer complaints in a timely and professional manner, • Reviewing clock-in and clock-out times daily and making necessary adjustments., • High School Diploma or equivalent required., • 3 -5 years of experience in a supervisory or management role, preferably in the hospitality industry., • Excellent communication, interpersonal, and customer service skills., • Ability to handle and resolve conflicts and complaints in a professional manner., • Strong organizational and time management skills., • Knowledge of safety and security procedures., • Ability to work flexible hours, including evenings and weekends, if needed.Company DescriptionIf your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted.If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job Description Job Title: Account Manager Company: PBS Facility Service Must possess a valid driver's license and own a personal vehicle!! Job Summary: PBS Facility Service is seeking an Account Manager that will be responsible for managing and supervising a team of doormen, ensuring that they provide quality services to clients. This role requires an individual with strong leadership skills, the ability to make critical decisions, and a passion for problem-solving. The Account Manager will be responsible for training and re-training team members as needed, building a strong team culture, and ensuring that the team meets daily and weekly performance standards. Job Requirements: · Supervise and manage the daily activities of the doorman team, including scheduling, training, and performance management. · Demonstrated ability to lead and motivate a team of doorman and guards · Strong desire to work collaboratively with others to achieve personal and company goals · Ability to think outside the box and solve problems creatively · Motivation to learn and adapt to new systems and processes · Excellent communication skills, with the ability to manage critical situations professionally · Ability to handle and resolve clients complaints and issues in a timely and professional manner. · Ensure that all doormen follow building rules and regulations and are in compliance with all safety and security procedures. Job Description: · Being available to respond to emergencies or provide assistance 24/7 · Demonstrating the ability to manage time and multitask without direct supervision · Communicating effectively in English, and fluency in other languages is a plus · Scheduling personnel and handling emergency requests · Providing team members with a schedule every two weeks and updating it as needed · Developing positive relationships with team members and attending team meetings as necessary · Conducting regular site visits to interact with employees and provide support · Training new hires and evaluating performance regularly · Ensuring that employees comply with company policies and building regulations · Documenting all conversations with team members · Handling customer complaints in a timely and professional manner · Reviewing clock-in and clock-out times daily and making necessary adjustments. If you have a passion for leadership, problem-solving, and excellent customer service, we encourage you to apply for this exciting opportunity with PBS Facility Service as our Account Manager. Job Type: Full-time Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Work Location: On the road Company DescriptionIf your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted.If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job Description Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at . Overview Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties across the tri-state area and across all residential asset classes, including market, stabilized, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of nearly 30,000 units across some 200 properties in the most challenging housing market in the country. Established in 1925, Rose Associates possesses a century of New York real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the tri-state region, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! As a Resident Experience Officer, you will be responsible for providing superior customer service to all perspective residents, current residents and property staff utilizing in-depth knowledge of the property and its functions. You will act as the physical counterpart to our digital app, assisting residents and promoting a quality, living experience across the board. Each day will be unique, requiring an ability to prioritize, multitask, think creatively, take initiative, and communicate effectively. We are looking for an eager and driven individual, willing to take on the responsibility of shaping the residential experience and community at our property. The Resident Experience Officer role is for someone who is passionate about making a change and being at the forefront of an industry shift. Essential Job Functions Deliver 5-star service and support to every resident * • Resident onboarding support, • Plan/ Execute resident events, • Book and manage resident services, • End-to-end communication and support with residents (Mobile doorman, email, in-person), • Amenity walks, • Handle resident issues, including but not limited to neighbor disputes, maintenance repair orders and resident requests., • Track resident engagement and participation for events utilizing surveys and social media. Resident Experience Officer additional responsibilities, • Work with on-site team as the liaison between the residents and the on-site team, • Identify areas for improvement and offer suggestions to improve efficiency and productivity, • Provide support to property team as needed (amenity memberships) Qualifications, • Proficient in Microsoft office, Canva, property management platforms (Yardi) and database management programs to complete required reports, • Previous experience in community building and customer service, • Previous experience in the multi-family rental industry and/or desire to learn the industry, • Ability to multitask and think outside the box, • Ability to make connections with local neighborhood vendors. Physical responsibilities, • Incumbents must be able to view computer screens and other electronic equipment, paper reports, and journals for extended periods of time where visual strain may result., • Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to ten (10) pounds independently and twenty-five (25) pounds with assistance., • Must be able to work a flexible work schedule, which includes nights, weekends and/or holidays., • Rare or occasional travel may be required to attend business meetings, training classes, or other situations necessary for the accomplishment of some or all the daily responsibilities of this position.In addition to base compensation, significant incentive pay and full benefits packages are available. Annual salary range - $85,000 - $90,000 Powered by JazzHR zKBYjCG1J6

Job Description Prominent NYC Property Management firm, located in Midtown, is seeking dedicated and professional candidates for temporary doorman/porter assignments to work within one of our 200+ residential, full service, buildings. JOB DESCRIPTION: • Opens doors for arriving and departing residents and guests, • Provide excellent customer service to residents, their guests and potential residents, • Greet guests and alert residents of visitors and deliveries, • Assist with luggage and packages as necessary, • Keep the lobby area clean and presentable, • Assist residents and guest with transportation needs such as taxis, car service, etc Porter assignment duties include: • Sorting and carting refuse and recyclables, • Sweep, mop and vacuum as directed, • Monitor grounds for cleanliness, • Clean common and public areas as instructed, • Applicant must be flexible, various shifts available, • Detail-oriented, able to multi-task, courteous and friendly demeanor, • Applicant must have strong communication and inter-personal skills Benefits Brown Harris Stevens Residential Management, LLC is an Equal Opportunity Employer

Job Description Job Summary: Property Management company seeking an experienced temporary doorman for a luxury residential building. Job Duties and Responsibilities: • Ensure that residents’ needs are met such as responding to requests for deliveries or repair services, • Screening and directing visitors to appropriate destinations within the building, • Interacting with residents and guests, answering questions about building rules and regulations, and handling emergencies such as fires or medical calls, • Accepting packages and managing the distribution of packages to tenants, • Operating security equipment such as closed-circuit television (CCTV) cameras and intercom systems, • Providing security at building entrances by checking IDs and permits of all third-party contractors entering the building, • Maintaining order in the building by enforcing rules and regulations regarding noise levels, pets, unruly behavior, and other infractions, • Proficiency in English, • Work collaboratively in a team environment, • Must be able to lift and carry up to 50 lbs About Stonehenge Management LLC Stonehenge NYC and its affiliated companies is a vertically integrated, private real estate group with expertise in investment management, property management, development, design, construction and leasing. Stonehenge, together with its investment partners, owns and manages a portfolio of properties in Manhattan valued at approximately $2.1 billion. The portfolio is comprised of 18 income-producing properties with 3,000 apartments representing 2.5 million square feet of prime real estate. Stonehenge is recognized for its above-and-beyond customer service platform and five-star lifestyle programming. The Stonehenge NYC team is comprised of dedicated professionals committed to providing the best in quality, service and potential for growth throughout its portfolio. This is your chance to become a part of a team with a proud history and growing future. Stonehenge provides an environment rich with opportunities for growth and career advancement. Be challenged, celebrated, and inspired. Be a part of something great and continue building your career with us! We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Powered by JazzHR doE3LJD9xk

Job Description Prominent NYC Property Management firm, located in Midtown, is seeking dedicated and professional candidates for temporary doorman/porter assignments to work within one of our 200+ residential, full service, buildings. JOB DESCRIPTION: • Opens doors for arriving and departing residents and guests, • Provide excellent customer service to residents, their guests and potential residents, • Greet guests and alert residents of visitors and deliveries, • Assist with luggage and packages as necessary, • Keep the lobby area clean and presentable, • Assist residents and guest with transportation needs such as taxis, car service, etc Porter assignment duties include: • Sorting and carting refuse and recyclables, • Sweep, mop and vacuum as directed, • Monitor grounds for cleanliness, • Clean common and public areas as instructed MINIMUM QUALIFIACTIONS: • Applicant must be flexible, various shifts available, • Detail-oriented, able to multi-task, courteous and friendly demeanor, • Applicant must have strong communication and inter-personal skills, • Ability to stand for long periods of time comfortably Compensation: $16.28 - 27.13 per hour. Benefits Halstead Management Company, LLC is an equal opportunity employer.

Job DescriptionGuest Service Specialist Location: New York, NY (In-Person) Schedule: Monday–Friday, 9:00 AM – 5:30 PM EST Compensation: $24–26/hr, depending on experience About Furnished Quarters Furnished Quarters is one of the largest independently owned providers of temporary furnished apartments, blending the best of hospitality, real estate, and design. With 25 years of experience and LGBTQ+ diverse-owned certification, we bring a human-first approach to short-term living—elevated by care, community, and connection. We offer stays of 30 days or longer for business and leisure travelers, supported by a team that values collaboration, growth, and individuality. Our five core values—Challenge, Collaboration, Care, Career, and Community—shape everything we do. If you’re looking to join a culture that values work-life balance, celebrates your uniqueness, and gives your voice weight, it’s time to #StayDifferent. The Opportunity We’re seeking a high-touch, resourceful Guest Service Specialist to support our guests from pre-arrival through departure. You’ll be the frontline of service, ensuring guests feel welcomed, cared for, and heard—whether answering inquiries, resolving issues, or coordinating with internal teams and vendors. This is a great role for someone who thrives in a collaborative environment, enjoys solving problems, and is passionate about delivering thoughtful, detail-oriented service. What You’ll Do Guest Experience & Communication • Send clear, timely pre-arrival instructions including key codes and access information, • Respond to guest requests via phone, email, and Salesforce within a 2-hour SLA, • Troubleshoot common issues (internet, TV, access) and coordinate in-field solutions, • Maintain accurate, up-to-date documentation in all systems, • Deliver high-touch support via phone, following hospitality-standard call procedures, • Manage service cases from intake to resolution, ensuring timely follow-up and guest satisfaction, • Welcome Key Account guests with personalized outreach, • Action urgent items like same-day arrivals, unit changes, and internal updatesOperations & Coordination, • Collaborate with partners, building staff, and service providers (e.g., locksmiths, electricians), • Manage and distribute weekly doorman lists and updated access codes, • Upload documents and inspection forms in accordance with partner requirements, • Coordinate with teams across time zones and geographies to ensure guest needs are met, • Communicate service upgrades or utility changes to impacted guestsCulture & Teamwork, • Embody our core values in every interaction—with guests, colleagues, and vendors, • Participate in team huddles and knowledge-sharing sessions, • Stay up to date with policies, procedures, and service standards, • Bachelor’s degree in hospitality, business, or related field preferred, • 3+ years in guest services, hospitality, property management, or corporate housing, • Experience with Microsoft Office Suite, Salesforce, Oscar, or similar CRM systems, • Exceptional written and verbal communication skills, • Strong multitasking abilities and comfort working with multiple systems at once, • A calm, solution-focused demeanor—even in time-sensitive situations, • This is a full-time, hourly position working in-office Monday through Friday, 9:00 AM – 5:30 PM EST, • Must participate in an after-hours, rotating On-Call program, • Requires regular computer use and prolonged periods of sitting or standing, • Medical, Dental, and Vision Insurance, • Life, Short- and Long-Term Disability Insurance, • Medical FSA and Commuter Benefits Powered by JazzHR Rvf07gjpHb

Job DescriptionAbout the OpportunityThis is an opportunity for an Assistant Property Manager to support the Property Manager of a residential rental portfolio in Midtown Manhattan. The ideal candidate has experience working with a multitude of property types (pre-war, post war, walk-up, doorman, elevator, etc.) The role entails assistance with tenant relations, vacancies, move-ins/outs, and communication with the Property Management and Maintenence team. The successful APM will work with their team to ensure all tasks, duties, and responsibilities are handled in a satisfactory manner, in accordance with departmental and management needs. About the Company Our client is a NYC based, privately held real estate investment and management company. They operate a portfolio consisting of residential buildings, retail, industrial, and office properties. Their portfolio includes in excess of 300 properties. They are one of the leading real estate owner/managers/developers in NYC and was founded over 60 years ago. Role and Responsibilities Assists the Property Manager in all aspects of their dutiesTenant Relations: • Screens all incoming calls, including Managing Agent’s calls., • Handles requests for repairs., • Sends out service request orders., • Follows up that all repairs were completed.Vacancies, • Responsible for inputting and updating all vacancies on Lotus Notes; including gathering pertinent information from lease file, PMAS, square footage etc., • Schedules dust wipes. Follows up on results., • Updates the renovation board.Orders appliances for vacancies and occupied apartments., • Informs Superintendent of delivery dates., • Follows up to ensure that appliances were delivered.Service request forms, • Weekly, gathers all of the service request forms from the Superintendents., • Provides Managing Agent and Department Head with a schedule of the number of service requests per building.Boiler Service Forms, • Gathers all of the boiler service forms from the Superintendents on a weekly basis., • Timely, accurate and proactive completion of all tasks, duties and responsibilities outlined above., • Assistance provided to Property Manager, ensuring the establishment and maintenance of good relations between Management and tenants, as well as with outside contractors, vendors, and others., • Minimum 2 years of related work experience, preferably in a real estate or property management firm, • Strong computer skills (Word; Excel; PowerPoint; Adobe; etc., • Excellent general administrative and/or clerical capabilities (typing; filing; answering phones; dealing with outside and inside customers; etc.), • BA or BS degree preferred in Business Administration, Architecture, Real Estate Management, or a related field, • Strong communications skills (verbal & written), • Highly developed organizational and prioritization skills Full Benefits Package

Job Description About the role: PBS Facility Service is in search of a Director of Concierge. This pivotal role entails overseeing and guiding a team of doorman supervisors, ensuring the delivery of top-tier services to our clients. We are seeking an individual with exceptional leadership skills, a knack for making strategic decisions, and a passion for creative problem-solving. The Director of Concierge will play a crucial role in training and retraining team members as necessary, fostering a cohesive team culture, and guaranteeing the attainment of daily and weekly performance benchmarks, with a strong emphasis on customer management. What you will do: Leadership & Team Management: * Lead the team of doorman supervisors, fostering a culture of excellence and teamwork. * Set departmental goals and expectations for all teams, ensuring a consistent, high-quality service delivery. * Ensure that all teams are well-trained, knowledgeable, and equipped to handle various responsibilities and requests. Operational Efficiency: * Streamline front-of-house operations to ensure smooth guest and resident transitions, timely responses, and efficient task completion. * Devise and implement strategies to refine the concierge and doorman services, optimizing resource allocation and service processes. Scheduling & Staffing: * Manage the rostering and scheduling of doormen, concierge professionals, and doorman supervisors, ensuring optimal staffing levels across all shifts. * Develop and monitor performance metrics for all teams to ensure continuous improvement and client satisfaction. Client Liaison & Collaboration: * Build and maintain strong relationships with facility managers and clients, understanding their unique needs and preferences, and tailoring services accordingly. * Foster close collaboration with maintenance, and other relevant departments to ensure seamless and integrated service delivery. Training & Development: * Implement regular training initiatives for all teams, ensuring they are updated with the latest company protocols, industry standards, and service etiquette. * Design and execute a robust training program to ensure that the combined team is knowledgeable, professional, and equipped to handle a wide range of requests. Budgeting & Reporting: * Oversee the concierge and doorman services department's budget, ensuring cost-effective and efficient operations. * Prepare and present regular performance and incident reports to senior management, showcasing improvements and areas of excellence. Complaint Resolution & Feedback: * Address and resolve any grievances or feedback from property management, residents, visitors, and guests in a timely and professional manner. * Implement systems for gathering feedback from building occupants and use this information to refine and enhance the combined front desk services. What you need to be successful: * Bachelor’s degree in hospitality management, or a related field preferred. * Proven experience in both doorman and concierge management roles, with a strong track record of leadership and service excellence. * Excellent communication and interpersonal skills. * Strong problem-solving abilities and the capacity to handle challenging situations with professionalism. * A commitment to continuous improvement and exceeding client expectations. Join our team and play a vital role in delivering outstanding front-of-house services that elevate our clients' facilities and enhance the overall experience for residents, visitors, and employees. Company DescriptionIf your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted.If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job Description Summary: Building Service Employees are to provide residents with a high level of security and service at all times. Essential Functions: PORTER: · Perform routine cleaning and maintenance of assigned common areas within and around property, including mopping/striping/waxing floors, cleaning DOORMAN/CONCIERGE: • Open entry door for all persons entering/exiting the building and assist with luggage, bags, packages, etc., when necessary., • Meet, greet and direct residents and guests., • Verify all visitors, guests, contractors, and deliveries for admittance into the building., • Answer incoming calls and intercom and provide information as requested., • Closely monitor building security surveillance system and report any issues to the Resident Manager., • Receive, log, and distribute packages using BuildingLink system., • Log out and distribute keys upon request using KeyLink system to persons with permission to enter only., • Maintain cleanliness of the lobby and shovel snow in front of building, when necessary. · May be required to perform duties outside their normal responsibilities as needed and when requested. SELECTION CRITERIA: Minimum Qualifications / Knowledge, Skills & Abilities • High school diploma or GED or equivalent experience in a customer service industry., • Experience with working in high end residential properties preferred., • Strong customer service skills and high attention to detail., • Must be able to demonstrate good judgment and be client/customer focused., • Working knowledge of computers., • Team player with the ability to take direction., • Ability to build and maintain positive professional relationships., • Ability to lift very heavy items, such as but not limited to rain mats, trash bags, salt bags, luggage, grocery bags, boxes, packages, dry cleaning.

Job Description Doorman/Concierge Reporting to the Building Superintendent, the Lobby Staff Member is responsible for the operation of the lobby for the residential tenants including security for the entire building and managing all deliveries and guests for the residential tenants. A qualified candidate must show initiative and good judgement in performing their job efficiently and effectively and must always provide superior customer service skills. The position duties include but are not limited to monitoring all people entering and exiting the building, vetting all visitors and announcing guests of residents, opening the door for residents and guests entering and exiting the building, assisting residents and guests with packages or luggage, keeping careful records of all packages/deliveries coming to and leaving the building. Some heavy lifting may be required. Position will perform other related duties as assigned by Building Superintendent or Property Manager. Candidates MUST meet or exceed the following minimum qualifications to be considered: High school diploma (or equivalent) Must have good verbal communications and interpersonal skills Must be able to communicate in writing with management, other staff members and residents Must be committed to providing excellent customer service and work in a team environment Computer proficiency (Microsoft Word and Excel) preferable Applicant selected for this position are required to undergo a background check and drug screening. $20.34 - $27.12 per hour, subject to CBA.

Job Description Catch Hospitatlity Group is hiring a restaurant doorman. We are looking for someone who enjoys interacting with guests and wants to join a team of passionate individuals who love coming to work. Job Description:Greet guests at the door and lead them to the host stand. Thank you!

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