Doorman jobs in Hoboken, New JerseyCreate job alerts

Job Description Catch Hospitatlity Group is hiring a restaurant doorman. We are looking for someone who enjoys interacting with guests and wants to join a team of passionate individuals who love coming to work. Job Description:Greet guests at the door and lead them to the host stand. Thank you!

Job Description ALL APPLICANTS MUST: · No experience needed. WE WILL TRAIN YOU. · Must Have Open Availability including Nights, Weekends and Overnights (Weekends are a MUST!!!) · Must be able to handle high volume of foot traffic in surrounding areas · Must have computer knowledge · Be able to stand for most of your shift · Be well groomed · Be available on an On Call basis · Be willing to travel to different sites at anytime (Brooklyn and Long Island City) · Must have resume before interview is scheduled · Must be ready to start immediately upon completion of interview process · Own a black suit and black shoes (NO SNEAKERS/BOOTS) Company DescriptionIf your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted.If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job Description Job Summary: PBS Facility Service is seeking a Doorman Supervisor that will be responsible for managing and supervising a team of doormen, ensuring that they provide quality services to clients. This role requires an individual with strong leadership skills, the ability to make critical decisions, and a passion for problem-solving. The supervisor will be responsible for training and re-training team members as needed, building a strong team culture, and ensuring that the team meets daily and weekly performance standards. Job Requirements: • Supervise and manage the daily activities of the doorman team, including scheduling, training, and performance management., • Demonstrated ability to lead and motivate a team of doorman and guards, • Strong desire to work collaboratively with others to achieve personal and company goals, • Ability to think outside the box and solve problems creatively, • Motivation to learn and adapt to new systems and processes, • Excellent communication skills, with the ability to manage critical situations professionally, • Ability to handle and resolve clients complaints and issues in a timely and professional manner., • Being available to respond to emergencies or provide assistance 24/7, • Demonstrating the ability to manage time and multitask without direct supervision, • Communicating effectively in English, and fluency in other languages is a plus, • Scheduling personnel and handling emergency requests, • Providing team members with a schedule every two weeks and updating it as needed, • Developing positive relationships with team members and attending team meetings as necessary, • Conducting regular site visits to interact with employees and provide support, • Training new hires and evaluating performance regularly, • Ensuring that employees comply with company policies and building regulations, • Documenting all conversations with team members, • Handling customer complaints in a timely and professional manner, • Reviewing clock-in and clock-out times daily and making necessary adjustments., • High School Diploma or equivalent required., • 3 -5 years of experience in a supervisory or management role, preferably in the hospitality industry., • Excellent communication, interpersonal, and customer service skills., • Ability to handle and resolve conflicts and complaints in a professional manner., • Strong organizational and time management skills., • Knowledge of safety and security procedures., • Ability to work flexible hours, including evenings and weekends, if needed.Company DescriptionIf your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted.If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job Description Job Title: Account Manager Company: PBS Facility Service Must possess a valid driver's license and own a personal vehicle!! Job Summary: PBS Facility Service is seeking an Account Manager that will be responsible for managing and supervising a team of doormen, ensuring that they provide quality services to clients. This role requires an individual with strong leadership skills, the ability to make critical decisions, and a passion for problem-solving. The Account Manager will be responsible for training and re-training team members as needed, building a strong team culture, and ensuring that the team meets daily and weekly performance standards. Job Requirements: · Supervise and manage the daily activities of the doorman team, including scheduling, training, and performance management. · Demonstrated ability to lead and motivate a team of doorman and guards · Strong desire to work collaboratively with others to achieve personal and company goals · Ability to think outside the box and solve problems creatively · Motivation to learn and adapt to new systems and processes · Excellent communication skills, with the ability to manage critical situations professionally · Ability to handle and resolve clients complaints and issues in a timely and professional manner. · Ensure that all doormen follow building rules and regulations and are in compliance with all safety and security procedures. Job Description: · Being available to respond to emergencies or provide assistance 24/7 · Demonstrating the ability to manage time and multitask without direct supervision · Communicating effectively in English, and fluency in other languages is a plus · Scheduling personnel and handling emergency requests · Providing team members with a schedule every two weeks and updating it as needed · Developing positive relationships with team members and attending team meetings as necessary · Conducting regular site visits to interact with employees and provide support · Training new hires and evaluating performance regularly · Ensuring that employees comply with company policies and building regulations · Documenting all conversations with team members · Handling customer complaints in a timely and professional manner · Reviewing clock-in and clock-out times daily and making necessary adjustments. If you have a passion for leadership, problem-solving, and excellent customer service, we encourage you to apply for this exciting opportunity with PBS Facility Service as our Account Manager. Job Type: Full-time Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Work Location: On the road Company DescriptionIf your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted.If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job Description PBS Facility Service, a leading provider of facility management and janitorial services based in Brooklyn, NY, is seeking an experienced Sales Manager to drive our business growth. This role is pivotal in overseeing our current portfolio and spearheading expansion initiatives within the tri-state area (New York, New Jersey, Connecticut). The Sales Manager will play a crucial role in developing and executing strategic sales plans, building strong client relationships, and ensuring the highest level of client satisfaction. Who you are: As the Sales Manager, you will be responsible for leading and managing the sales team, setting and achieving ambitious sales targets, and expanding our market presence. You will work closely with other departments, including operations and customer service, to ensure seamless service delivery and optimal client experiences. The ideal candidate will have a proven track record in sales within the facilities management or janitorial services industry, be highly motivated, and possess excellent leadership and organizational skills. What you will do: * Lead and manage daily sales operations, ensuring alignment with company goals. * Oversee and nurture the existing client portfolio in the expanded regional area (NY, NJ, CT, PA, etc.), ensuring high levels of client satisfaction and retention. Identify, and pursue new business opportunities, expanding our footprint within the region. * Collaborate with the operations team to ensure seamless service delivery and meet client expectations. * Develop and implement strategic sales plans to achieve and exceed revenue targets. * Develop and grow key verticals, including doorman and concierge, porter, and handyman services. * Analyze market trends and competitor activities to inform sales strategies. * Prepare and present comprehensive sales reports and forecasts to senior management. * Build, train, manage, mentor, and motivate the sales team to achieve high performance and professional growth. * Oversee the effective use of the company CRM system, ensuring accurate and up-to-date records, and leveraging CRM data to drive sales strategies. What you will bring: * 5-8 years of experience in a senior sales role, such as Sales Manager or Accounts Manager, preferably within the facilities management or janitorial services sector. * Proven track record of meeting or exceeding sales targets and driving business growth. * Exceptional communication skills, both written and verbal, with a strong ability to listen and understand client needs. * Strong organizational skills, including project management, scheduling, prioritization, and delegation. * Ability to analyze sales data and key performance indicators to drive strategic decisions. * Experience with CRM systems, with the ability to oversee and ensure their effective use. * Bachelor’s degree Business Administration, or a related field a plus. * Demonstrated ability to lead and inspire a high-performing sales team. * Highly motivated and goal-oriented, with a passion for business development and client relationships. * Experienced in the facilities management or janitorial services industry, with a deep understanding of market dynamics. * Skilled in building and maintaining strong client relationships, with a focus on delivering exceptional service. * Capable of working independently and as part of a team, with a proactive approach to problem-solving and decision-making. Company DescriptionIf your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted.If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job Description Doorman/Concierge Reporting to the Building Superintendent, the Lobby Staff Member is responsible for the operation of the lobby for the residential tenants including security for the entire building and managing all deliveries and guests for the residential tenants. A qualified candidate must show initiative and good judgement in performing their job efficiently and effectively and must always provide superior customer service skills. The position duties include but are not limited to monitoring all people entering and exiting the building, vetting all visitors and announcing guests of residents, opening the door for residents and guests entering and exiting the building, assisting residents and guests with packages or luggage, keeping careful records of all packages/deliveries coming to and leaving the building. Some heavy lifting may be required. Position will perform other related duties as assigned by Building Superintendent or Property Manager. Candidates MUST meet or exceed the following minimum qualifications to be considered: High school diploma (or equivalent) Must have good verbal communications and interpersonal skills Must be able to communicate in writing with management, other staff members and residents Must be committed to providing excellent customer service and work in a team environment Computer proficiency (Microsoft Word and Excel) preferable Applicant selected for this position are required to undergo a background check and drug screening. $20.34 - $27.12 per hour, subject to CBA.

Job Description About the role: PBS Facility Service is in search of a Director of Concierge. This pivotal role entails overseeing and guiding a team of doorman supervisors, ensuring the delivery of top-tier services to our clients. We are seeking an individual with exceptional leadership skills, a knack for making strategic decisions, and a passion for creative problem-solving. The Director of Concierge will play a crucial role in training and retraining team members as necessary, fostering a cohesive team culture, and guaranteeing the attainment of daily and weekly performance benchmarks, with a strong emphasis on customer management. What you will do: Leadership & Team Management: * Lead the team of doorman supervisors, fostering a culture of excellence and teamwork. * Set departmental goals and expectations for all teams, ensuring a consistent, high-quality service delivery. * Ensure that all teams are well-trained, knowledgeable, and equipped to handle various responsibilities and requests. Operational Efficiency: * Streamline front-of-house operations to ensure smooth guest and resident transitions, timely responses, and efficient task completion. * Devise and implement strategies to refine the concierge and doorman services, optimizing resource allocation and service processes. Scheduling & Staffing: * Manage the rostering and scheduling of doormen, concierge professionals, and doorman supervisors, ensuring optimal staffing levels across all shifts. * Develop and monitor performance metrics for all teams to ensure continuous improvement and client satisfaction. Client Liaison & Collaboration: * Build and maintain strong relationships with facility managers and clients, understanding their unique needs and preferences, and tailoring services accordingly. * Foster close collaboration with maintenance, and other relevant departments to ensure seamless and integrated service delivery. Training & Development: * Implement regular training initiatives for all teams, ensuring they are updated with the latest company protocols, industry standards, and service etiquette. * Design and execute a robust training program to ensure that the combined team is knowledgeable, professional, and equipped to handle a wide range of requests. Budgeting & Reporting: * Oversee the concierge and doorman services department's budget, ensuring cost-effective and efficient operations. * Prepare and present regular performance and incident reports to senior management, showcasing improvements and areas of excellence. Complaint Resolution & Feedback: * Address and resolve any grievances or feedback from property management, residents, visitors, and guests in a timely and professional manner. * Implement systems for gathering feedback from building occupants and use this information to refine and enhance the combined front desk services. What you need to be successful: * Bachelor’s degree in hospitality management, or a related field preferred. * Proven experience in both doorman and concierge management roles, with a strong track record of leadership and service excellence. * Excellent communication and interpersonal skills. * Strong problem-solving abilities and the capacity to handle challenging situations with professionalism. * A commitment to continuous improvement and exceeding client expectations. Join our team and play a vital role in delivering outstanding front-of-house services that elevate our clients' facilities and enhance the overall experience for residents, visitors, and employees. Company DescriptionIf your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted.If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job Description Location Available: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. Contact us:

Job Description Shift & Location Available: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. Contact us:

Job Description Brown Harris Stevens Residential Management is seeking dedicated and professional candidates for temporary and full-time roles for a prominent full-service ultra-luxury condominium located on the Upper West Side. These roles include seasonal assistance, Porters, Lobby Attendants, Doorman, and Concierge for all shifts. Under the direction of the assigned supervisor, this role will be one of the first points of contact for Residents entering the lobby, seeking services, and/or setting the standard for the five-star aesthetic of the building. As such, this role must always display a professional appearance, speak in a polite manner, and clear tone, including addressing any Residents or Guests that may cross their path. This role is responsible for working with the General Manager to solve issues related to its specific discipline area and improve the service that we provide to our clients. Job Related Tasks Include: • Opening Doors for Arriving Residents and Guests, • Delivering Packages, Groceries, and Bellcarts to and from Units, • Maintaining Forbes Five-Star Standards for Lobby Cleanliness & Appearance, • Assisting Residents & Guests with Transportation Needs Such as Taxis, Car Services, Etc., • Cleaning Common & Public Areas Throughout Building at Forbes 5-Star Level, • A minimum of 2 years of customer service experience in a luxury hotel or luxury residential building preferred, • Prior experience as a Porter, Concierge, or Doorman, • Polished and professional presentation and demeanor, • Strong verbal and written communication, • Familiar with MS Office applications and BuildingLink preferred., • 32BJ Union Benefits, • Mid-Year and Annual Performance-Based Bonuses Offered, • Uniforms & Dry-Cleaning Services Brown Harris Stevens Residential Management, LLC is an equal opportunity employer.

Job Description Prominent NYC Property Management firm, located in Midtown, is seeking dedicated and professional candidates for temporary doorman/porter assignments to work within one of our 200+ residential, full service, buildings. JOB DESCRIPTION: • Opens doors for arriving and departing residents and guests, • Provide excellent customer service to residents, their guests and potential residents, • Greet guests and alert residents of visitors and deliveries, • Assist with luggage and packages as necessary, • Keep the lobby area clean and presentable, • Assist residents and guest with transportation needs such as taxis, car service, etc Porter assignment duties include: • Sorting and carting refuse and recyclables, • Sweep, mop and vacuum as directed, • Monitor grounds for cleanliness, • Clean common and public areas as instructed, • Applicant must be flexible, various shifts available, • Detail-oriented, able to multi-task, courteous and friendly demeanor, • Applicant must have strong communication and inter-personal skills Benefits Brown Harris Stevens Residential Management, LLC is an Equal Opportunity Employer

Job Description Prominent NYC Property Management firm, located in Midtown, is seeking dedicated and professional candidates for temporary doorman/porter assignments to work within one of our 200+ residential, full service, buildings. JOB DESCRIPTION: • Opens doors for arriving and departing residents and guests, • Provide excellent customer service to residents, their guests and potential residents, • Greet guests and alert residents of visitors and deliveries, • Assist with luggage and packages as necessary, • Keep the lobby area clean and presentable, • Assist residents and guest with transportation needs such as taxis, car service, etc Porter assignment duties include: • Sorting and carting refuse and recyclables, • Sweep, mop and vacuum as directed, • Monitor grounds for cleanliness, • Clean common and public areas as instructed MINIMUM QUALIFIACTIONS: • Applicant must be flexible, various shifts available, • Detail-oriented, able to multi-task, courteous and friendly demeanor, • Applicant must have strong communication and inter-personal skills, • Ability to stand for long periods of time comfortably Compensation: $16.28 - 27.13 per hour. Benefits Halstead Management Company, LLC is an equal opportunity employer.

Job Description Job Summary: Property Management company seeking an experienced temporary doorman for a luxury residential building. Job Duties and Responsibilities: • Ensure that residents’ needs are met such as responding to requests for deliveries or repair services, • Screening and directing visitors to appropriate destinations within the building, • Interacting with residents and guests, answering questions about building rules and regulations, and handling emergencies such as fires or medical calls, • Accepting packages and managing the distribution of packages to tenants, • Operating security equipment such as closed-circuit television (CCTV) cameras and intercom systems, • Providing security at building entrances by checking IDs and permits of all third-party contractors entering the building, • Maintaining order in the building by enforcing rules and regulations regarding noise levels, pets, unruly behavior, and other infractions, • Proficiency in English, • Work collaboratively in a team environment, • Must be able to lift and carry up to 50 lbs About Stonehenge Management LLC Stonehenge NYC and its affiliated companies is a vertically integrated, private real estate group with expertise in investment management, property management, development, design, construction and leasing. Stonehenge, together with its investment partners, owns and manages a portfolio of properties in Manhattan valued at approximately $2.1 billion. The portfolio is comprised of 18 income-producing properties with 3,000 apartments representing 2.5 million square feet of prime real estate. Stonehenge is recognized for its above-and-beyond customer service platform and five-star lifestyle programming. The Stonehenge NYC team is comprised of dedicated professionals committed to providing the best in quality, service and potential for growth throughout its portfolio. This is your chance to become a part of a team with a proud history and growing future. Stonehenge provides an environment rich with opportunities for growth and career advancement. Be challenged, celebrated, and inspired. Be a part of something great and continue building your career with us! We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Powered by JazzHR doE3LJD9xk

Job Description Guest Services Manager Schedule: Monday–Friday, 9:00 AM–5:30 PM EST (Full-Time, Core Hours) Location: Onsite – New York, NY Salary Range: $70,000–$80,000 annually + Bonus (based on experience and qualifications) About Furnished Quarters Furnished Quarters is the largest independently owned and operated provider of global temporary housing. With over 25 years of experience, we offer stylish, fully furnished apartments for business and leisure travelers staying 30 days or more. Our mission is to create a home away from home that is both elevated and seamless, supported by our Core Values of Care, Collaboration, Community, Challenge, and Career. The Opportunity We are seeking a Guest Services Manager to lead a dynamic team of Specialists, Supervisors, and Coordinators who deliver exceptional experiences for our guests. This role is pivotal in ensuring every touchpoint, from pre-arrival to departure, reflects the highest standards of service. The Guest Services Manager is both a hands-on leader and a cross-functional partner, working closely with Operations, Sales, Accounting, Apartment Services, and building management. What You’ll Do * Lead, coach, and develop Guest Services team members to deliver consistent, high-quality service. * Oversee case management in Salesforce to ensure requests are resolved quickly and accurately. * Manage escalated guest issues with professionalism and empathy, providing service recovery as needed. * Collaborate with Operations, Sales, Accounting, Apartment Services, and building management to address guest needs and support seamless experiences. * Communicate SOP updates and policy changes, ensuring the team understands and adopts new practices * Monitor guest satisfaction feedback and use results to identify trends, coach staff, and recommend improvements * Participate in the rotating Manager On-Call Program, addressing urgent guest or business needs after hours, on weekends, and holidays * Maintain accurate administrative records, including doorman lists, building pages, and guest access authorizations What We’re Looking For * Bachelor’s degree in hospitality, business, or a related field required * At least 5 years of hospitality, guest services, or operations experience, with 3 years in a supervisory or managerial role * Strong leadership skills with proven success in coaching, mentoring, and holding team members accountable * Proficiency in Microsoft Office, Salesforce, and project management tools such as Asana * Excellent communication skills with the ability to adapt tone for guests, staff, and leadership * Ability to balance multiple priorities and deadlines in a fast-paced environment * Flexible schedule with availability to participate in the rotating Manager On-Call Program Why Join Us At Furnished Quarters, we pride ourselves on being more than a place to work. We are a team united by values, committed to creating meaningful experiences for our guests and colleagues. You will join a supportive culture that values growth, collaboration, and continuous improvement. Equal Opportunity Statement Furnished Quarters is an equal opportunity employer committed to a workplace free from discrimination. We celebrate diversity and do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. Powered by JazzHR pUYW4Yc9JX

Job Description Zen Home Cleaning, New York City’s premier luxury housekeeping service, is seeking an experienced Cleaning Supervisor to join our elite team. This role is hands-on: you will clean alongside team members while training, coaching, and mentoring new staff to ensure they perform at Zen Home’s 5-star standard. If you are a cleaning rock star with leadership skills—and take pride in perfection—this opportunity is for you. ✅ What You’ll Do • Supervise, train and oversee a team of 4-5 cleaning professionals • Provide meticulous, white-glove cleaning in luxury residences, • Recruit, Interview, Hire, Train, Coach, and Mentor your team members both in office and while on-site, • Ensure quality control and uphold luxury service standards, • Organize and maintain homes with precision and care, • Communicate professionally with clients and team members, • Demonstrate absolute discretion and confidentiality • Develop relationships with clients, doorman, front desk and concierge to generate referrals and build business in your territory ✅ What We’re Looking For • Supervisor experience AND professional cleaning experience / Bilingual a plus, • Experience in luxury homes, 5-star hotels, or private estates is a major plus, • Excellent communication + customer service skills, • Ability to lead others, motivate teams, and manage training, • Reliable, punctual, polished, and professional, • Authorized to work in the U.S. & able to pass background screening, • Must love delivering perfection and exceed client expectations ✅ Why Join Zen Home? • $20–$22 per hour, based on experience, • Immediate hiring, • Growth opportunities and leadership development, • Great tips from clients • Incentive based bonuses on performance, • Consistent, stable schedules (full & part-time), • Work in some of NYC’s most exclusive and beautiful homes, • Supportive team and luxury-level training LOCATION: All 5 boroughs of New York COMPENSATION: $20–$22 per hour + bonuses and tips POSITION: Hands-on Cleaning Supervisor & Trainer Open House Hiring Event Monday, 12/15/2025 ⏰ 11:00 AM sharp (late arrivals cannot be accommodated) 121 West 27th Street, Suite 801, New York, NY 10001 (between 6th & 7th Avenues) ✅ Bring your résumé ✅ Dress to impress If you hold yourself and others to the highest standard, and want to grow with a luxury brand, we can’t wait to meet you! Company DescriptionZen Home Cleaning is New York City’s premier eco-luxury cleaning service, trusted by discerning clients for over a decade. We specialize in creating pristine, serene spaces using 100% green products, essential oils, and five-star hotel touches. Our team members are professionals who take pride in their craft, enjoy a supportive work environment, and deliver excellence with care and integrity every day.Zen Home Cleaning is New York City’s premier eco-luxury cleaning service, trusted by discerning clients for over a decade. We specialize in creating pristine, serene spaces using 100% green products, essential oils, and five-star hotel touches. Our team members are professionals who take pride in their craft, enjoy a supportive work environment, and deliver excellence with care and integrity every day.