We are interested in vibrant & hard workers to join our team.
Job Summary As the face of Mr. Broadway, the Host/Hostess will warmly welcome and seat guests, manage OpenTable reservations and walk-ins, and ensure smooth dining-room flow while upholding our kosher standards. Key Responsibilities - Greet and seat guests promptly with a friendly, professional demeanor - Manage OpenTable reservations and maintain an accurate waitlist - Balance reservations and walk-ins to minimize guest wait times - Monitor table statuses and communicate turnover updates to servers and bussers - Answer phone inquiries regarding availability, specials, and private-dining requests - Keep the host station organized and stocked with menus, sanitizing supplies, and POS tools - Assist with light side work (e.g., resetting tables, refilling water stations) Qualifications - Previous customer-service or hosting experience preferred - Comfortable using OpenTable (or similar reservation platforms) - Excellent verbal communication and interpersonal skills - Ability to multitask and remain calm during busy shifts - Availability primarily weekdays, 11 AM–4 PM, with occasional Sundays as needed
✅ Basic Qualifications Must be at least 18 years old (or per state labor laws). Must have legal authorization to work in the U.S. Strong verbal communication skills in English. Bilingual in English and Chinese is a plus (especially in Asian restaurants). ✅ Appearance & Professionalism Clean, neat appearance with professional dress. Friendly, welcoming attitude with strong interpersonal skills. Able to remain calm, polite, and professional under pressure. ✅ Skills & Experience Previous experience in hospitality, customer service, or as a host is preferred but not required. Comfortable using iPad, reservation/waitlist systems (like Yelp Waitlist, OpenTable, etc.). Able to manage guest seating, wait times, and table rotation efficiently. Basic POS or phone system experience is a plus. ✅ Work Availability Must be available to work on weekends, evenings, and holidays. Punctual, reliable, and able to handle fast-paced environments. Willing to work closely with the team including servers, bussers, and managers. ✅ Soft Skills Warm and positive attitude—first impressions matter. Strong problem-solving and multitasking ability. Able to politely manage upset guests or delays.