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  • Front Office Receptionist
    Front Office Receptionist
    hace 5 días
    Jornada completa
    Red Hook, Brooklyn

    Seeking a professional, organized, bilingual Receptionist to manage the front desk and serve as the first point of contact for tenants, visitors, vendors, and employees. The ideal candidate must be personable, dependable, detail-oriented, and comfortable working in a fast-paced property management office. Key Responsibilities Front Desk & Customer Service • Greet and assist tenants, visitors, vendors, and employees., • Answer incoming phone calls, direct calls to the appropriate departments, and take detailed messages., • Communicate with tenants in both English and Spanish., • Respond to general tenant inquiries professionally and courteously., • Maintain a welcoming and organized reception area. Administrative Duties • Receive, sort, and distribute incoming mail, packages, and deliveries., • Monitor and respond to general office emails., • Assist with filing, scanning, copying, and organizing documents., • Maintain accurate visitor logs and office records., • Schedule appointments and coordinate meetings. Property Management Support • Direct tenant inquiries regarding rent payments, maintenance requests, leasing, and account balances to the appropriate departments., • Assist tenants with completing forms and submitting required documentation., • Forward maintenance requests and complaints to the Work Order Department., • Ensure tenant concerns are communicated to the appropriate staff members., • Assist management and administrative staff with daily office operations. Qualifications & Requirements • Must be fluent in both English and Spanish (required)., • Previous receptionist or administrative experience preferred., • Excellent verbal and written communication skills., • Strong organizational and multitasking abilities., • Professional telephone etiquette and customer service skills., • Proficiency in Microsoft Office, email, and basic computer applications., • Ability to handle difficult situations calmly and professionally., • Must be punctual, reliable, and maintain a professional appearance. Important Expectations • Maintain confidentiality regarding tenant information and company matters., • Demonstrate professionalism and accountability at all times., • Ensure phone calls and tenant inquiries are handled promptly., • Maintain communication with all departments., • Follow company procedures and management instructions. Our Goal: To provide excellent customer service while ensuring the office operates efficiently and professionally.

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  • Overnight Front Desk Receptionist — Hotel
    Overnight Front Desk Receptionist — Hotel
    hace 1 mes
    $18–$22 por hora
    Jornada completa
    Manhattan, New York

    Overnight Front Desk Receptionist — Hotel CityNest New York | 125 Bowery, New York, NY Night Shift: 12:00 AM–8:00 AM Weekend availability is required CityNest New York is looking for a friendly, responsible, and highly communicative Overnight Front Desk Receptionist to join our hospitality team. This is a guest-facing position. Please do not apply if you are not comfortable actively communicating with guests throughout your shift. Hospitality is about people, and we are looking for someone who genuinely enjoys helping others, solving problems, and creating a welcoming experience. Because this is an overnight position, we need someone who is dependable, independent, organized, and comfortable taking responsibility when management may not be physically present. Responsibilities • Welcome guests and create a warm, professional first impression, • Manage guest check-ins and check-outs, • Communicate with guests in person, by phone, email, and messaging platforms, • Manage reservations and maintain accurate guest information, • Complete daily reports and documentation through our hotel management system, • Use Excel for tracking, reporting, and internal records, • Coordinate with housekeeping and management, • Respond to guest requests and resolve minor issues professionally, • Monitor the property during the overnight shift and report any incidents or maintenance concerns, • Perform room inspections and cleanliness checks when required, • Help ensure common areas remain clean, organized, and guest-ready, • In urgent situations, assist with preparing or cleaning a room when necessary — hospitality is a team effort, • Follow hotel procedures for guest safety, security, deposits, and property issues, • Be able to lift up to 50 lbs when necessary We are looking for someone who takes ownership of their shift, notices problems before they become bigger issues, and is comfortable making responsible decisions. Requirements • Must be available to work overnight shifts from 12:00 AM–8:00 AM, • Weekend availability is mandatory, • Excellent communication and interpersonal skills, • Friendly, professional, and guest-focused personality, • Strong sense of responsibility and reliability, • Punctual and dependable, • Comfortable working independently overnight, • Ability to multitask and stay organized in a fast-paced environment, • Basic Excel knowledge is required, • Comfortable learning hotel reservation and property-management software, • English required, • Spanish strongly preferred, • Additional languages are a major plus Location CityNest New York 125 Bowery New York, NY If you enjoy meeting people, solving problems, staying organized, and taking responsibility for creating a great guest experience, we’d love to hear from you.

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  • Receptionist / Front Desk Associate
    Receptionist / Front Desk Associate
    hace 1 mes
    $18–$22 por hora
    Jornada completa
    Manhattan, New York

    Front Desk / Receptionist (Hotel) We are looking for a friendly, highly communicative, and responsible Front Desk Receptionist to join our hospitality team in New York. Please do not apply if you are not comfortable actively communicating with guests every day. Hospitality is about people and we need someone who genuinely enjoys helping others. This role is perfect for someone who knows how to stay organized, multitask under pressure, and maintain a calm, positive attitude in a fast-paced environment. Responsibilities: • Welcoming guests and creating a warm, professional first impression, • Managing check-in and check-out procedures, • Communicating with guests in person, by phone, and via email on a daily basis, • Working with reservations and guest information, • Maintaining daily reports and basic documentation through our channel manager, • Using Excel for tracking, reporting, and internal records, • Coordinating with housekeeping and management, • Handling guest requests and resolving minor issues professionally, • Performing room inspections and cleanliness checks, • In emergency situations, helping clean and prepare rooms when necessary - nobody is perfect :), • Ability to lift up to 50 pounds We are looking for a responsible person who is not afraid to take ownership and responsibility. Requirements: • Excellent communication skills and a friendly personality, • Strong customer service mindset, • Excel knowledge is mandatory, • Punctuality and reliability, • Ability to multitask and stay organized, • Comfortable working in a fast-paced environment, • English and Spanish (additional languages are a big plus) 📍 Location: 125 Bowery, New York🕒 Schedule: Shift-based(8AM–3PM; 3PM–10PM) If you enjoy meeting new people, staying organized, and being the face of a hospitality brand — we’d love to hear from you.

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  • Outside Sales Representative
    Outside Sales Representative
    hace 4 días
    Jornada parcial
    Central Harlem, Manhattan

    Kron Agency helps local businesses attract customers and operate more efficiently through professional websites, automated voice receptionists, booking systems, customer-service bots, and customized business automations. We are hiring outside sales representatives to visit businesses throughout New York City, speak directly with owners and managers, learn about their needs, and introduce solutions that can improve their customer service and sales. What You Will Sell • Professional business websites and website redesigns, • Natural-sounding voice receptionists using technology such as ElevenLabs, • Automated phone-answering and call-routing systems, • Appointment-booking and scheduling systems, • Customer-service chatbots, • Lead-capture and customer-intake systems, • Automated confirmations, reminders, and follow-ups, • Customized business workflows, • Complete website, phone, and booking packages Every system is customized around the business it serves. For example, a voice receptionist for a dental office could answer calls, schedule or reschedule appointments, answer approved questions about services and insurance, collect new-patient information, send reminders, and transfer important calls to the correct employee. Similar solutions can be created for salons, barbershops, auto repair shops, restaurants, contractors, law offices, real estate companies, medical offices, spas, and other local businesses. Assigned Routes and Leads Kron Agency has already identified more than 125 potential business leads throughout New York City. Representatives receive organized routes containing selected businesses in specific neighborhoods. This allows representatives to focus on visiting businesses and making sales instead of spending the day searching for prospects. Representatives are expected to complete their assigned routes, record the outcome of each visit, and follow up with interested business owners. Responsibilities • Visit businesses in person using your assigned NYC route, • Ask to speak with the owner, manager, or decision-maker, • Introduce Kron Agency and explain our services clearly, • Learn how the business currently handles calls, appointments, customer questions, and new leads, • Identify problems such as missed calls, outdated websites, scheduling difficulties, and slow customer follow-up, • Recommend services that fit the business’s actual needs, • Demonstrate our websites, voice receptionists, booking tools, and automation systems, • Collect accurate contact information from interested prospects, • Schedule demonstrations and follow-up conversations, • Follow up consistently and work toward closing sales, • Record the result of every visit, • Provide regular updates on routes, conversations, follow-ups, and completed sales, • Represent Kron Agency professionally and honestly Qualifications • Confident approaching local businesses and starting conversations, • Strong communication and listening skills, • Professional appearance and behavior, • Reliable and able to complete assigned routes, • Able to explain technology in clear, simple language, • Comfortable demonstrating websites and voice systems, • Strong follow-up and sales-closing habits, • Able to work independently, • Smartphone with reliable internet access, • Able to walk and travel throughout assigned NYC neighborhoods Previous sales experience is helpful, but a college degree and technical experience are not required. Kron Agency will provide service information, demonstrations, sales materials, and training. Compensation This is a commission-based contract position. Representatives earn commission for closing website projects, voice-receptionist systems, booking solutions, automation services, and complete business packages. Commission details will be explained before onboarding. To apply, submit your name, phone number, current borough or neighborhood, sales experience, languages spoken, weekly availability, and a short explanation of why you would be a good fit for Kron Agency.

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  • Administrative Assistant
    Administrative Assistant
    hace 1 mes
    Jornada completa
    East Flatbush, Brooklyn

    FLSA: Non-Exempt Benefits: Eligible Hours Per Week: 40/Full-time Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 350,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence services, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 101 food pantries, affordable housing sites, and affiliated JCCs provide services directly in neighborhoods across New York City. Position Summary: The Administrative Assistant will support the logistical and administrative needs of the Food Programs warehouse in Canarsie, Brooklyn. This role is based at our Brooklyn warehouse. This role is a great opportunity for someone who likes to make systems run effectively and collaborate with others for smooth warehouse and office operations. They will act as the primary receptionist for the warehouse, responsible for welcoming visitors, fielding inquiries, and answering and directing phone calls. The role supports facilities, operations, and program logistics, including supply management, visitor scheduling, and occasional event support. Principal Responsibilities: Perform office management tasks, such as scheduling vendors, repairs, and inspections, as well as ensuring team members have the supplies and information they need to accomplish their duties. Track and replenish office supplies, snacks, coffee station, and other inventory. Manage Receive incoming phone calls, forwarding them as appropriate and providing basic information when needed. Document processes related to administrative duties at the warehouse. Welcome and direct visitors, notifying the appropriate employee contact of arrivals. Participate in internal and external meetings as assigned. Receive, sort, and distribute mail, packages, and deliveries; process outgoing mail. Monitor common areas (breakroom, supply/mail room, etc.) and coordinate upkeep. Provide clerical support including filing, photocopying, scanning, and postage. Support the overall operations of the warehouse, food pantry, and on-site offices by following Standard Operating Procedures and suggesting new procedures as needs arise. Additional responsibilities as required. Competencies: Professional, approachable, and customer-service oriented Excellent organizational skills Ability to prioritize, multitask, and adapt in a fast-paced environment Ability to problem-solve and implement creative solutions as needed Ability to work independently as well as in a team Comfort using online technologies and database systems daily, or willingness to learn Solid verbal and written communication skills Dependability and follow-through on tasks and requests Comfort working in a warehouse office environment Skill and Education: Associate’s degree or equivalent work experience (required). 2+ years work experience in administrative, office, or warehouse/facilities work strongly preferred. Excellent communication skills are necessary; must be fluent in English (both written and oral). Additional language skills a plus. Experience with Microsoft Office suite (E.g. Word, Excel, Outlook, Teams) Compensation: $48,000 - $52,000 per year. Benefits: Major medical, dental, and vision insurance; pre-tax commuter benefits; FSA; 403(b); plus holidays.

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