Property Management - Administrative Assistant
20 days ago
Ashburn
Job Description General Responsibilities Provide administrative and clerical support; Ensure that residents receive courteous reception and services; Handle all incoming calls in a professional manner; Meet and greet all visitors and the general public; Assist Management Staff with special projects, administrative tasks and other non-property management related work. Essential Duties • Maintain professional and courteous relationships with other staff members, current and prospective residents, and suppliers, vendors and professionals servicing the company,, • Act as receptionist for residents and visitors,, • Answer, direct and return phone calls as necessary,, • Type, distribute and file correspondence and resident certification paperwork,, • Schedule, coordinate and assist in preparation for meetings and miscellaneous projects as directed,, • Update and maintain all resident log books, phone lists, and emergency contact information,, • Stay well-versed in company policies and procedures,, • Take a lead role in understanding and updating all front desk emergency procedures and policies, as well as communicating any emergency policy changes to all other front desk employees,, • Process and complete residential applications in property management software program (Onesite),, • Maintain and update property(s) waiting list and waiting list applicant files,, • Contact waiting list applicants via mail when units become vacant or go on notice,, • Prepare and complete annual waiting list periodic assessments,, • Create, complete and close all maintenance tickets in property management software program (OneSite),, • Assist with Semi-Annual residential unit housekeeping and maintenance inspections,, • Manages office supply inventory by completing weekly inventory and recommending supply orders to Property Manager,, • Make bank deposits for property as needed,, • Ensure the safety, comfort and privacy of all property residents. Strive for good resident/management relations to retain desirable residents,, • Accurately complete assignments in a timely manner,, • Perform any other duties which may be assigned by Property Manager and/or Regional Property Manager. Salary Range: $45k - $47k Benefits: Health, Dental, Vision, Life & Disability Insurance, 401(k) with company matching, Paid time off. Company DescriptionQuantum Real Estate Management LLC, is a residential management company specializing in HUD, tax-credit, and municipal developments headquartered in Bethesda, MDQuantum Real Estate Management LLC, is a residential management company specializing in HUD, tax-credit, and municipal developments headquartered in Bethesda, MD