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Job Description Job Purpose: The Garde Manger prepares artistic displays and composes trays as well specification designed salads, sandwiches, canapés, desserts, sauces, and all cold food preparations according to designated preparation methods. The Garde Manger is the primary driver of culinary artistry, fresh ingredients, quality and finesse in culinary design and presentation. The Garde Manger manages challenges and designs solutions and innovative answers in situations arising that require action and critical thinking in providing clients with the highest of quality and craftsmanship in displays and professionally composed dishes and displays. Responsibilities and Associated Duties: Under the direction of the General Manager, the Garde Manger’s primary responsibility is to innovative and artistic displays, spec-trays, quality salads, sandwiches, canapés, desserts and sauces and any cold preparation, which the General Manager directs. The Garde Manger prepares all displays and menu items according to Air Culinaire preparation methods while maintaining Air Culinaire Standards. • The Garde Manger is one of the leading culinary professionals in the ACW kitchen and will conduct himself or herself in the utmost professional manner whether they are directing prep cooks and fellow team members or working with external customers and peers., • This position is responsible to work with the Expo and prioritize orders, ensure the use of the freshest ingredients, accuracy in preparation, quality assurance, order finalization, and the use of appropriate packaging and labeling, and overall compliance with ACES specifications associated with all Air Culinaire client orders., • The Garde Manger is responsible to verify that food quality and specifications match the kitchen issued specification in ACES., • This position is responsible for prioritizing food production orders, quality assurance, verifying the use of proper trays and packaging - and the overall compliance with ACES specifications associated with all Air Culinaire specifications and ACES orders., • Ensure food quality, use ACW specifications at all times and ensure that the food matches the presentation provided in the specifications., • Air Culinaire Worldwide employees have the flexibility to design the benefit selections best suited for their needs., • Full Time employees are eligible for healthcare and supplemental benefits on the first day of the month, following 30 days of employment., • 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions., • Plan entry is the first day of the month following 30 days of employment., • Three (3) medical plans to choose from, with an excellent employer contribution., • Available Dental and Vision insurance, • Company paid basic life insurance, with the option to elect additional voluntary term life., • Company paid short-term and long-term disability insurance., • Available supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance and pet insurance., • Health Savings Account and Flexible Spending Account available (for eligible plans), • Generous Vacation Program for full time employees, • Employee Assistance Program (EAP), • See our benefits here 2025 Benefits Guide Annual Performance Review- success will be measured using results of the Annual Performance Review (2X per-year), which are established bi-annually, just prior to the new Fiscal Year starting & at the 6-month mark of the fiscal year, to include Specific Job Responsibilities and our Core Service Goals: • Stellar Customer Service, • Integrity & Accountability, • Entrepreneurial Spirit, • High school diploma or its equivalent required, with experience in new culinary trends preferred., • Individual must have 2-3 years of experience in a kitchen environment within a catering or fine dining establishment., • Current Safe Food Handling Certificate preferred., • Must have experience in cold food production., • Demonstrated ability to take orders and follow through as well as work well with others in a team-driven, fast-paced environment is essential., • Must be energetic, enthusiastic, creative, and highly motivated to assist in food preparation and presentation., • The demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to sit and talk or hear., • The employee frequently is required to use hands to handle, reach and carry with hands and arms., • The employee is required to stand and walk., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • Pre- employment criminal background check, • Pre-employment Drug Test, • MVR (if applicable to the position) Disclaimer: This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.

Job Description Senior Civil Engineer Project Manager Department: Civil Engineering Location: Dulles, VA (Hybrid – up to 3 days onsite) Position Overview We are seeking a highly experienced Senior Civil Engineer Project Manager to lead land development, transportation, and infrastructure projects for government, institutional, commercial, and private sector clients. This role combines project management, technical design leadership, and business development responsibilities, with the opportunity to mentor junior staff and grow within a collaborative, award-winning civil engineering team. Key Responsibilities * Lead civil engineering projects from concept through permitting, design, and construction support. * Manage all aspects of land development and site design projects including drafting, design, quality review, and project coordination. * Prepare and review construction documents, engineering reports, specifications, and cost estimates. * Perform and oversee engineering calculations for site grading, utilities, stormwater management, and roadway design. * Review and analyze maps, surveys, test results, and as-built drawings. * Provide post-design construction support, including RFI responses, submittal reviews, and field observations. * Establish and manage budgets, schedules, and labor projections. * Ensure quality assurance/quality control across all deliverables. * Collaborate with multidisciplinary teams including engineers, architects, landscape architects, and environmental specialists. * Mentor and support junior engineers and technicians. * Support business development activities including client engagement, proposal development, and relationship building. Qualifications * Bachelor's degree in Civil Engineering required. * Professional Engineer (PE) in Virginia, Maryland, or Washington, DC (or ability to obtain within 6 months). * 6+ years of progressive civil engineering experience with demonstrated project management responsibilities. * Proficiency in Civil 3D, AutoCAD, and/or MicroStation/InRoads. * Strong knowledge of civil engineering design principles, site development, utilities, stormwater management, erosion and sediment control, and permitting processes. * Proven ability to manage multiple projects and deadlines simultaneously. * Excellent communication, collaboration, and client-facing skills. Compensation & Benefits * Competitive base salary with performance-based incentives. * Comprehensive health, dental, and vision insurance. * 401(k) retirement plan with employer contribution. * Paid time off, holidays, and flexible hybrid work schedule. * Professional development opportunities, including training, licensure reimbursement, and continuing education support.

Job Description Job Title: Commissioning Engineer Location: Sterling, VA Company: Vertical Mechanical Group Employment Type: Full-Time Ideal Salary Range: $100K-$115K, Competitive, based on experience. Benefits: Health, Dental, Vision, 401(k), PTO, and more About Us: At Vertical Mechanical Group, we are dedicated to delivering top-tier projects in the Mechanical and Plumbing sector. We pride ourselves on innovation, quality, and teamwork. As we continue to grow, we are looking for a talented and motivated Commissioning Engineer to join our dynamic team. We are seeking a detail-oriented and motivated Commissioning Engineer to join our commissioning team. This role will report directly to the Commissioning Manager and will play a critical role in ensuring the quality and performance of our mechanical and plumbing systems. The ideal candidate will have a strong background in mechanical and plumbing systems, excellent problem-solving skills, and the ability to manage multiple tasks effectively. Commissioning is a quality assurance process carried out by a third-party agent who will observe, test, and confirm that our work as the mechanical and plumbing contractor meets the project specifications. The Commissioning Engineer plays a critical role in ensuring that complex systems and equipment are properly installed, tested, and operational prior to the Commissioning Agent's visit. This role involves working closely with our project managers and field team, third-party commissioning agents, and other contractors to ensure that projects are successfully commissioned and meet our quality standards. Qualifications: • Bachelor's degree in mechanical engineering, HVAC, or a construction related field AND 4+ years of experience in MEP systems commissioning, testing, or a related field., • Commissioning Certification (BCxP, CxA, CxT, CCP, etc.) preferred, not required., • Possess a strong understanding of HVAC systems, plumbing systems, and control systems. Familiarity with diagnostic tools and testing equipment., • Proficient in reading and interpreting design documents and specifications, specifically a strong understanding of operations and controls. Vertical Mechanical Group (VMG) is an industry leader that brings expertise in both HVAC and Plumbing. Our company was originally known as Anderson Mechanical Services, Inc and Inspiration Plumbing Company. We brought these two respected companies together to provide our clients with award winning expertise in HVAC and Plumbing for new construction, improvements, renovations, upfits, design-build, and installations in the commercial space. Connect with us and learn more about Vertical Mechanical Group. Vertical Mechanical Group is a full-service HVAC and Plumbing contractor specializing in large scale commercial projects. Family owned and operated, VMG provides a tailored approach to each project with the horsepower of a large specialty contractor. The learn more about VMG, please visit vmgmech.com.

Job Description Senior Auditor CLASSIFICATION: Exempt REPORTS TO: Internal Audit Manager JOB DESCRIPTION Summary/Objective This position is responsible for planning and executing internal audits, evaluating internal controls, identifying risks and recommending improvements to enhance operational efficiency, regulatory compliance and financial integrity. The role ensures that audits are conducted in accordance with professional standards, company policies and procedures and regulatory requirements. The position will also assist the Assistant Director of Audit in mentoring junior staff and reviewing their work product. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Lead and perform operational, financial and compliance audits, ensuring they are completed timely and in accordance with the annual audit plan., • Mentor and review work of junior auditors and provide guidance on audit techniques and methodologies., • Identify internal control gaps, process inefficiencies and risk exposures and provide actional recommendations., • Prepare clear, concise, and well-documented audit workpapers and reports., • Prepare clear and concise audit reports, including findings, risks and recommendations., • Monitor the implementation of audit recommendations and follow up on remediation efforts., • Support external audits, outsourced internal audits and regulatory reviews as needed., • Support the testing of internal controls over financial reporting to assist management in their assessment of Sarbanes-Oxley Act 404 compliance as needed., • Support the Company’s Quality Assurance Improvement Program as needed., • Participate in special projects, investigations, and advisory engagements as requested by management or the Audit Committee., • Knowledge of internal audit standards and testing methodologies., • Knowledge of regulatory, accounting and other industry guidance relevant to the banking industry., • Knowledge of laws and regulations applicable to publicly traded institutions/SEC registrants., • Possess strong analytical, critical thinking and problem-solving skills., • Strong written and verbal communication skills with the ability to interact effectively with all levels of management., • A well-organized and self-directed individual with the ability to lead projects., • Ability to generate solutions to issues identified and provide actionable feedback to management, keeping in mind the overall organizational goals of the Company., • Possess collaborative decision-making skills that allow for successful partnerships across the organization., • Ability to work independently or collaboratively in a team environment. This position has no supervisory responsibilities. Work Environment This job operates in an office setting. The opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Limited travel may be required for this position. Education and Experience • Bachelor’s degree in accounting, finance, or related field required., • Minimum 3 years of experience in internal or external auditing., • CPA and/or CIA professional certification, or candidate actively seeking certification, preferred., • Experience auditing financial institutions and knowledge of banking regulations preferred., • Experience auditing within a publicly traded financial institution preferred., • Experience with audit software and data analytics tools. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description CGH Technologies, Inc. (CGH) is a business solutions firm, specializing in Data Management, Software Engineering, and Business Intelligence solutions. Located within the Washington corridor, CGH has worked successfully with Government, Commercial and International sectors, providing management consulting, software development and facilities/infrastructure design, maintenance and program management support of large, complex operational environments and facilities security maintenance. CGH has an exciting opportunity for a Quality Assurance Manager to join the CGH Team. Purpose: The Quality Assurance (QA) Manager is responsible for the overall planning, implementation, and management of the company's quality management system (QMS). This position ensures all products and services meet or exceed contractual requirements, federal regulations, and recognized quality standards, specifically ISO 9001 and CMMI. The QA Manager leads a team of quality professionals and drives a culture of continuous improvement across all projects and departments. Responsibilities: • Develop, implement, and maintain the corporate Quality Management System (QMS) in compliance with ISO 9001:2015 and CMMI standards., • Serve as the primary point of contact for internal, customer, third-party, and government quality audits., • Ensure compliance with government contracting requirements, including FAR, DFARS, and contract-specific QASPs., • Translate federal contract quality requirements into company procedures and project work instructions., • Maintain documentation for quality policies, process descriptions, and control procedures., • Collaborate with project managers and technical teams to integrate quality practices throughout the project lifecycle., • Conduct internal process and product audits to verify compliance and identify improvement opportunities., • Oversee nonconformance management and the corrective and preventive action (CAPA) process., • Develop, monitor, and report quality performance metrics (KPIs) to senior management., • Lead, mentor, and train the quality assurance team to support professional growth and performance., • Promote a culture of quality awareness and continuous improvement across the organization., • Partner with suppliers to ensure quality standards are met and conduct supplier quality audits as needed. Number of Years Experience Required: • A minimum of 5 years of progressive experience in quality assurance, with at least 2 years in a management or supervisory role. Experience specifically in the federal government contracting environment is a plus. Minimum Education and Certifications Required: • Bachelor's degree in Quality Assurance, Engineering, Business Administration, or a related field. An advanced degree is a plus, • ISO 9001 Lead Auditor certification is often required., • Certified Quality Manager (CQM), Certified Quality Auditor (CQA), or Certified Federal Contract Manager (CFCM) certifications are desirable Technical Skills Required: • Knowledge Management System such as Confluence Computer Skills: • Microsoft Office 365 Other Knowledge, Skills, and Abilities Required: • U.S. Citizen or person with valid U.S work visa who has lived in the U;S. for three or more years, • In-depth understanding of ISO 9001:2015 and CMMI standards is essential, preferably with experience supporting third-party appraisals., • Knowledge of quality assurance processes, standards, and policiesStrong leadership, management, and communication skills., • Excellent analytical, problem-solving, and decision-making abilities., • Maintain skillset for company collaboration tools (i.e. Confluence/Jira), • Proficiency in collecting, analyzing, and reporting on quality metrics., • Experience with process improvement methodologies such as Lean or Six Sigma, • Experience as a CMMI Appraisal Team Member (ATM) is a plus.. Candidates selected may be subject to a Government background investigation and must meet eligibility requirements. CGH offers 401k and pro-rated Paid Time Off (PTO) benefits. CGH is an Equal Opportunity Employer Job Posted by ApplicantPro

Job Description Position Description/Summary: Assigned to provide functional guidance and direction in Facilities Operations & Management. Provides technical guidance and administrative direction to multiple sites and buildings. The successful candidate must have strong organizational and teamwork skills, proven problem-solving abilities, and the desire to innovate designs as well as the work processes. Will also be responsible for the review of project plans and specifications for constructability, conformance to regulatory agency requirements and productivity improvement. Provides consultation and guidance to large and complex project work areas as required. Performs duties with a high degree of latitude, exercising independent judgment and reason. Duties: • Oversee the O&M support provided to all Business Line (BL) contracts and continuous operation of all building systems, inclusive of critical infrastructure, • Provides functional guidance and technical direction, • Manage and ensure industry compliance requirements for all aspects of MEP, FLS, VTE and OSHA through direct engagement with Program and Project Managers, • Supervisory and management support to Program/Project Managers, engineers and maintenance staff, • Create and routinely update a documented plan that includes preventive, predictive and reactive maintenance procedures, • Develop and implement SOP’s, MOP’s and other processes as appropriate across all BL contracts, • Participate regularly in client-facing and contract team communications virtually and in-person, • Lead, create and manage O&M budget and participate in overall operating budget process at both corporate and contract levels, • Oversight of both management and performance evaluation for contractors/vendors; monitor and document performance in partnership with QC team, • Ensure timely and effective response to emergencies and service calls across the BL, • Coordinate directly with corporate Safety and Occupational Health Manager regularly, • Lead and organize ongoing technical, safety, and operational process training programs and procedures, • Participate in business development growth opportunities to include solicitation review, RFP support, proposal input, site walks and pricing submissions, • Review essential contractual documents such as Scope of Work, Request for Proposal (RFP) and Information Report, • Ultimately responsible for proper operation of all mechanical, electrical, plumbing and associated control systems across the BL at optimal specified performance levels, • Support and oversee large, complex facilities and maintenance projects, • Contributes to the organization through strategy definition and implementation of directed initiatives, • Ensure that appropriate levels of clear and timely communication are occurring with customers at the contract level, • Ensures contracts are maintained and services are scheduled as needed to maintain continuity of operations, • Works with building occupants and safety personnel to understand the critical needs and risk of losses associated with operations performed in each area of the building and develop plans to mitigate risks, • Tracks corrective actions and follows up with client and contract team until issue(s) are satisfactorily resolved, • Ensures contact procedures are in place for unscheduled system interruptions, equipment malfunctions, or emergency response is required, and updated regularly, • Provides technical assistance during emergency response incidents as necessary, • Develops common guidelines and procedures for effective quality assurance/quality control (QA/QC) programs, • Monitors execution methodology on projects to learn from improvements and to promote continuous improvement, • Support the creation of a work environment that fosters openness, trust, communication, teamwork, empowerment, innovation, and job satisfaction, • Minimum 10 years of progressive related experience in Infrastructure Operations and Management, • Vocational or technical training in related MEP field, • Professional licensing in aligned trade areas, • Substantial experience in the maintenance and operation of a highly technical facility such as hospital, research facility, data center or similar, • Significant experience in managing multiple projects and tasks simultaneously, • Supervisory experience, demonstrated experience planning, scheduling, and supervising complex maintenance projects, • A well-rounded background in all the building trades, • Demonstrated knowledge of Direct Digital Control (DDC) systems, • Skill in problem solving and critical thinking associated with HVAC, Electricity, Plumbing and other building maintenance, • Demonstrated skill in leadership, • Demonstrated oral and written communication skills, • Must have excellent interpersonal skills and ability to engage with a diverse group of people and effectively share knowledge, • Demonstrated computer skills including Microsoft word, Excel, software for building equipment and control systems, familiarity with programmable logic controllers, basic computer hardware troubleshooting skills, • Ability to coordinate a large building and/or grounds program, • Ability to effectively read and interpret blueprints, construction plans and written specifications, • Ability to estimate building costs and project timelines, • Broad knowledge of all phases of engineering, field activities, production techniques, building materials, and construction methods for development of various work areas, • Understands technical issues and cost related to selection of design features and unique requirements, • Broad knowledge of building industry, government compliance & regulatory standards and environmental compliance laws and requirements, • Has experience with engineering work planning, scheduling and cost estimating, • Experienced with managing knowledge of sustainability and its integration into the design and the construction of various buildings, • Ability to solve problems by thinking laterally and be able to understand the needs and requirements of the client and various entities – to provide planning / design / feasibility solutions in a multi -disciplinary / multi - sectional context, • Must be self-driven and able to plan and execute work without direct supervision from senior management and/or peers, • Federal contracting experience in managing O&M contracts, • CFM or PMP certification, • Professional Journeyman/Master License in the MEP trades, • NICET or NATE certified, • BAS/BMS operations and management, • Fire Life Safety, Fire Alarm and Fire Suppression management, • Vertical Transportation Equipment (VTE) management, • CFC Universal or equivalent, • Backflow Prevention certified, • Gas Installations, • Water Treatment for all systems (potable and non-potable), • Groundwater/Rainwater Reclamation systems, • Roof Anchorage systems and compliance, • Emergency Power (Generators and UPS systems), • Instructor level experience in any of the MEP trades

Job Description Company Overview TestPros is a successful and growing business, established in 1988 to provide Information Technology (IT) technical support services to a wide range of Commercial and U.S. Federal, State, and Local Government customers. Our capabilities include Program Management, Program Oversight, Process Audit, Intelligence Analysis, Cyber Security, NIST SP 800-171 Assessment and Compliance, Computer Forensics, Software Assurance, Software Testing, Test Automation, Section 508 and WCAG Accessibility Assessment, Localization Testing, Independent Verification and Validation (IV&V), Quality Assurance (QA), Compliance, and Research and Development (R&D) services. TestPros is an Equal Opportunity Employer. TestPros delivers innovative independent IT assessment solutions to critical challenges facing the nation and the world. We support the U.S. Federal Government and Commercial clients within the continental USA. TestPros is dedicated to making lives better, safer and more secure. Job Summary Position: Part time (as needed, 1099 or Corp. to Corp) Citizenship: U.S. Citizenship Location: Remote Clearance: None Responsibilities and Duties TestPros is seeking a Payment Card Industry (PCI) SME to provide consulting, assessment, and report writing support regarding the PCI Data Security Standard (PCI DSS) and other applicable PCI Council standards. You will be responsible for conducting internal assessments in partnership with information security officers, application owners, and service owners with PCI-DSS compliance tasks such as evidence preparation, evidence gathering and review, aligned to the PCI-DSS requirements. Required Qualifications & Skills The ideal candidate will have excellent communication and intrapersonal skills with a solid foundational understanding and experience in process, relationship, and program management – and be a highly-motivated self-starting professional with profound understanding of PCI DSS requirements and testing methodology (version 3.2.1 and above). You must also be detail-oriented, results-focused, and have a proven track record of driving tasks to completion. And, you must be a strong team player with a demonstrated ability to work efficiently with other team members cross-functionally and across the team. Essential Responsibilities Leading end-to-end internal assessments based on PCI DSS requirements Managing team communications and visibility into status of deliverables Obtaining ISA certification within 12 months (if not current) Qualifications • At least 4 years of experience supporting or leading, a Level 1 or Level 2 organization's PCI-DSS compliance effort, working with ISA or QSA, • At least 1 year of experience of direct or indirect work with public Cloud systems and on-premise infrastructure or systems, • At least 1 year of experience developing and implementing PCI policies, standards, and procedures, • Bachelor’s Degree, • PCI QSA or ISA certification, • CISSP, GIAC, CEH, or Security+ certification, • AWS Cloud Practitioner or Solutions Architect certification PROFESSIONAL CERTIFICATIONS: ISA (PCI SSC Internal Security Assessor), QSA (PCI Qualified Security Assessor PCIP (Payment Card Industry Professional), CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), GX-PT (GIAC Experienced Penetration Tester), GCIA (GIAC Intrusion Analyst), Other GIAC certifications… Benefits TestPros offers a competitive salary, medical/dental/vision insurance, life insurance, paid time off, paid holidays, 401(k) retirement plan with company match, opportunities for professional growth, cell phone discounts, and much more! All benefits are per TestPros current policies and are subject to change without notice. Benefits are available to full-time employees. TestPros, Inc. is an Equal Opportunity Employer. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. VEVRAA Federal Contractor. Powered by JazzHR DXvaLkFgHC

Job DescriptionDescription: • Develop and maintain project-specific Quality Assurance Quality Control (QA/QC) Plan inclusive of Preparatory Meetings, First of Kind Inspections, Corrective Actions, and Final Inspections., • Thoroughly understand all project documentation including drawings, specifications, RFIs, submittals, shop drawings, equipment data sheets, and material safety data sheets (MSDS)., • Perform cadenced inspections on all installed product to ensure that it meets or exceeds the intent of the contract documents., • Report quality deficiencies to the General Contractor and trade partners via the project’s adopted software platform., • Drive all documented quality issues through corrective actions and closure authoring Root Cause Analyses (RCA) when required., • Continually audit systems installation to ensure that the key geometries, dimensions, and pathways conform to the Building Information Model (BIM)., • Partner with General Contractor and trade partners on site logistics planning and material staging to drive greater efficiency on the site., • Lead weekly quality control meetings with General Contractor and trade partners., • Provide daily quality summaries and more detailed, weekly reports to Owner., • Verify that all materials and equipment delivered to the project conform to the approved submittals, free of damage, safely stored/protected, and acceptable for use., • Maintain log of all inspections by the Authority Having Jurisdiction (AHJ). All failed inspections are to be rectified., • Participate actively and directly in the development and maintenance of a strong safety culture., • Act as liaison between General Contractor, trade partners, equipment vendors, owner operations, and commissioning agents (CxA) throughout entirety of commissioning phase., • Track all project design changes and ensure that they are accurately captured in appropriate as-built documentation and BIM files., • Support project management team on monthly applications for payment to ensure that percentage of work installed in the field matches that which has been billed., • Sustain a culture of open communication, transparency, and mutual respect and understanding between all project stakeholders. Requirements:, • Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or Construction Management preferred., • 10+ years of relevant work experience in quality assurance or quality control role in data centers or similar mission critical build typologies., • OSHA 30; First Aid/CPR; or able to obtain within first 90-days of hire., • CDCP highly preferred, but not required., • LEED AP highly preferred, but not required., • Familiarity with local and national building codes including NFPA, NEC, IBC, general life safety and egress., • Robust proficiency in construction management software platforms such as Procore, BlueBeam Revu, and Autodesk Cloud., • Strong general computing skills with a focus on Microsoft Office Suite (Word, Excel, PowerPoint, Project, and Outlook.), • Uncompromising commitment to safety., • High levels of initiative, self-direction, and attention to detail., • Ability to work in a close team environment., • Ability to motivate Contractor with solid communication skills and contract knowledge to accomplish Owner and project goals., • Ability to direct troubleshooting and resolution of highly complex or unusual construction problems., • Capable of planning and organizing internal and external resources., • Problem analysis., • Willingness to take on responsibilities with a commitment to perform., • Flexibility., • Problem-solving., • Decision-making., • Excellent communication and interpersonal skills, • Willingness to travel.

Job DescriptionThe Project Manager I – Quality Control Lead is responsible for overseeing the quality assurance and quality control program for the contract. This role ensures that all contractor-provided services meet or exceed the performance standards and Acceptable Quality Levels (AQLs) defined in the Performance Work Statement (PWS). The Quality Control Lead manages ticket reviews, call monitoring, process audits, and continuous improvement initiatives, while supporting Program Management Reviews (PMRs) and customer satisfaction reporting. Key Responsibilities • Develop, implement, and maintain the Quality Control SOP in alignment with agency requirements., • Conduct regular quality reviews of Tier I, Tier II, and optional tasks tickets, calls, chats, and emails to ensure compliance with documented procedures., • Monitor and track performance against contract AQLs (e.g., First Contact Resolution, response times, resolution times, and customer satisfaction)., • Provide daily, weekly, and monthly quality metrics to the Program Manager, Operations Manager, and agency leadership., • Identify performance gaps, develop corrective action plans, and monitor remediation effectiveness., • Lead after-action reviews for operational events (volume spikes, outages, ticket backlogs) and provide recommendations for improvement., • Partner with the Training Lead to align training curricula with identified quality gaps., • Support the Program Manager in preparing Program Management Review (PMR) materials and quality-related deliverables., • Manage customer feedback channels, analyze survey results, and recommend customer experience enhancements., • Ensure compliance with ITIL/HDI best practices, organizational SOPs, and agency quality standards., • Maintain audit trails and documentation of all quality reviews for government inspection., • Support transition activities by validating quality processes for incoming and outgoing staff.Minimum Qualifications, • Education: Bachelor’s degree in Business Administration, Information Technology, Quality Management, or related field. Equivalent experience may be considered., • Experience:, • Minimum 4 years of quality management or IT service desk operations experience., • At least 3 years of experience managing quality reviews in a help desk / call center environment., • Familiarity with federal IT service delivery environments strongly preferred., • Certifications:, • ITIL v4 Foundation (required)., • Six Sigma Green Belt, Lean IT, or equivalent quality certification (preferred)., • Skills:, • Strong analytical and reporting skills; ability to interpret and present performance metrics., • Experience with IT Service Management (ITSM) tools (e.g., ServiceNow) and call monitoring systems (e.g., Amazon Connect)., • Excellent communication and collaboration skills, with ability to work across multiple teams., • Detail-oriented with strong problem-solving skills and a focus on continuous improvement.Other Requirements, • Must be a U.S. Citizen., • Must pass government background investigation., • Ability to support a 24x7x365 service desk operation, including occasional after-hours quality checks. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance SwTvQcJsCp

Job Description Are you a hands-on leader with a passion for process, precision, and performance? Terra Stoneworks, a premier provider of custom stone fabrication, is looking for a proactive and experienced Production Manager to join our team. If you thrive in a fast-paced environment, love leading people, and know how to balance efficiency with craftsmanship, this role is for you. As the Production Manager, you will oversee the daily operations of our production facility, ensuring all work orders are completed on time, within budget, and according to the highest standards of quality and safety. You will be responsible for supervising multiple teams, optimizing workflow, and driving productivity while maintaining a culture of accountability and continuous improvement. The ideal candidate will have a proven track record in safety, machinery management, labor cost control, material utilization, and quality assurance. Compensation: • Salary Range: $130,000 - $150,000, • Paid Time Off, • Medical, • Dental Plan, • Vision, • Basic Life and AD&D, • Voluntary Life AD&D, • Short- and Long-Term Disability Plan, • Accident (High & Low) Plan, • Critical Illness Plan, • Hospital Indemnity Plan, • Serve as the Safety Officer, ensuring compliance with health and safety standards, • Operate and oversee the production area within budgetary guidelines, • Plan, organize, and manage all production activities, including personnel, scheduling, equipment, and supplies, • Lead and support the Shop Managers, Sr. Techs (CAD & Programming), Sr. Measure Tech, Sr. Material Handling, and their teams, • Monitor production output and resolve issues that impact timelines or quality, • Evaluate machine performance and minimize downtime, • Develop and implement workflow policies that enhance efficiency and quality, • Set departmental productivity goals and hold teams accountable, • Ensure adequate staff and effective training for all new hires, • Communicate regularly with upper management on progress and challengesQualifications:, • Proven experience in production or operations management in the stone/granite industry, • Strong leadership and team-building skills, • Excellent organizational and planning abilities, • Experience managing budgets and meeting operational KPIs, • Knowledge of safety regulations and best practices, • Ability to think critically and solve problems on the fly, • Familiarity with CAD/CAM systems and production scheduling tools is a plusAbout Company Terra Stoneworks is a turn-key countertop/surfacing fabricator and installation provider serving National, Regional, and Custom Homebuilders. Using the latest robotics and automated machinery, Terra Stoneworks ensures on-time and precision-focused installations of Quartz and Natural Stone products. We specialize in the design, fabrication, and installation of high-end stone surfaces that elevate every space they touch. With a reputation for excellence and a commitment to quality, we take pride in our people, our process, and our product. We believe in fostering a workplace culture rooted in respect, collaboration, and continuous improvement.

Job Description We are looking for a Field Service Engineer (FSE) to join our Mid-Atlantic Operations Team to help deliver IDS Passenger Information Display Systems (PIDS) products and services to our airport and mass transit clients. Your primary responsibilities as an IDS FSE are to provide Systems Integration and On-Site/Remote Technical Support Services for IDS clients in the Mid-Atlantic Region and nationally. This will be accomplished by performing the following typical work tasks. • Build, test, and image servers/workstations/PC, network equipment, and audio/visual devices. Deploy new systems to job sites and field/site test with IDS Quality Assurance/Control measures to confirm proper operation and compliance., • Preventative Maintenance: Proactively monitor system software operation and logs, servers/workstations/PCs operation and logs, network equipment and audio-visual equipment to confirm proper operation and to limit Corrective Maintenance Work Orders., • Corrective Maintenance: Receive, Respond, Troubleshoot, and Closeout Service Work Orders using remote access tools and with on-site support., • Direct and monitor the activities of the Subcontractors, Suppliers, and On-Site Labor as directed by your supervisor. Learn and Possess a thorough understanding of the Construction Documents, Specifications, General Contract, Subcontracts and Purchase Orders., • Assist the Project Manager/Field Service Manager to maintain the Project Schedule., • Help ensure internal and external Quality Control Procedures and ensure/enforce Subcontractor adherence to the Construction Documents and Specifications., • Inform Project Manager/Field Service Manager of changes to site conditions that may impact the Scope of Work and/or Change Orders., • Meet and communicate with Project Manager/Field Service Manager, informing them of overall progress and answering their questions., • Verify layouts and that each Subcontractor has properly completed their contractual requirements., • Assist with Scheduling and coordination of material deliveries and to check quality and quantities to ensure accurate compliance to the Plans and Specifications., • Ensure the work is being performed Safely and all Safety Protocols are followed. All IDS Field Service Engineers are required to acquire OSHA-10 Certification and to conform with all client safety program requirements, including drug testing, background verification, and site specific/job specific training certifications. Failure to comply with job safety is grounds for immediate termination., • Promote a clean and cooperative work environment where all construction debris is properly disposed-off and materials are kept organized and properly secured., • Cooperate with, and direct, when necessary, the activities of the inspection agencies., • Ensure that all required permits or licenses have been obtained, and that construction signage is properly posted, and fencing is properly installed and secured., • Create punch-lists and communicate that information to the Program Manager and the Subcontractors. Provide prompt work reports, expense reports, etc. using the IDS provide tools (i.e., laptop or tablet with Microsoft Office Suite software, phone, etc.)., • On-Site Superintendent of Subcontractor work activities, including some day and night shifts as required by Owner., • On-Site Technical Integration Support of IDS provided Hardware/Software., • On-Site/Off-Site Hardware/Software Preventative and Corrective Maintenance., • Responsible for prompt and professional responses, troubleshooting skills, repairs and reporting of all PM/CM Work/Calls, including the support of other Project Team Members.Company DescriptionInternational Display Systems, Inc. (IDS), a Systems Integration House, was founded in February IDS is a general contractor with over 40 years of experience both priming large design-build construction projects and providing specialty systems integration services. Our projects typically average between $250K-$4 Million, but have been as large as $7 Million (i.e., Denver International Airport & Washington Dulles International Airport) and $7 Million (i.e., Amtrak Philadelphia 30th Street Station). IDS is a financially strong corporation. We have a completely unencumbered $4 Million Line of Credit at Fifth Third Bank. We also have a $30 Million Aggregate Bond-Rating with the A+ Rated “The Guarantee Company of North America USA.” We also meet and/or exceed the General Liability Insurance Requirements, as well as the Professional Liability Insurance Requirements. Each of our last two years have set new corporate revenue records. IDS is a financially strong corporation. IDS’ talented staff of program managers, project managers, systems engineers, network administrators, and field service technicians/engineers design and certify Division 1-28 plans and specifications. We professionally manage schedules and resources for all phases of construction, with a consistent emphasis and application of program management, safety management, and quality assurance and control. We also provide a full array of efficient and effective preventive and corrective maintenance services for our customers, via our 24x7 help desk and both 24x7 onsite and/or on-call SLA’s. With Corporate Headquarters in Dayton, Ohio, IDS also supports Service Centers and Construction Offices in Chicago, Nashville, New Orleans, Philadelphia, Pittsburgh, and Washington, D.C. Additionally, IDS has a Regional Office in Sterling, Virginia. Further, IDS has established partnerships with Tradespeople across the USA for extended service support.International Display Systems, Inc. (IDS), a Systems Integration House, was founded in February\r\n1982. Our principal business is the engineering, installation, and maintenance of Passenger\r\nInformation Display Systems (PIDS), ADA-Compliant Audio/Visual Wayfinding Systems, Public\r\nAddress Systems, and Web-Integrated Solutions in/for the Global Transportation Marketplace.\r\n\r\nIDS is a general contractor with over 40 years of experience both priming large design-build\r\nconstruction projects and providing specialty systems integration services. Our projects typically\r\naverage between $250K-$4 Million, but have been as large as $7 Million (i.e., Denver International\r\nAirport & Washington Dulles International Airport) and $7 Million (i.e., Amtrak Philadelphia 30th\r\nStreet Station).\r\n\r\nIDS is a financially strong corporation. We have a completely unencumbered $4 Million Line of\r\nCredit at Fifth Third Bank. We also have a $30 Million Aggregate Bond-Rating with the A+ Rated\r\n“The Guarantee Company of North America USA.” We also meet and/or exceed the General\r\nLiability Insurance Requirements, as well as the Professional Liability Insurance Requirements.\r\nEach of our last two years have set new corporate revenue records. IDS is a financially strong\r\ncorporation.\r\n\r\nIDS’ talented staff of program managers, project managers, systems engineers, network\r\nadministrators, and field service technicians/engineers design and certify Division 1-28 plans and\r\nspecifications. We professionally manage schedules and resources for all phases of construction,\r\nwith a consistent emphasis and application of program management, safety management, and\r\nquality assurance and control. We also provide a full array of efficient and effective preventive\r\nand corrective maintenance services for our customers, via our 24x7 help desk and both 24x7 onsite and/or on-call SLA’s.\r\n\r\nWith Corporate Headquarters in Dayton, Ohio, IDS also supports Service Centers and Construction\r\nOffices in Chicago, Nashville, New Orleans, Philadelphia, Pittsburgh, and Washington, D.C.\r\nAdditionally, IDS has a Regional Office in Sterling, Virginia. Further, IDS has established\r\npartnerships with Tradespeople across the USA for extended service support.

Job Description Position Summary The Structural Engineer will support the Structural team in the vision, planning, execution, and success of the Department across all company offices and clients in order to grow and expand our structural engineering services in line with corporate strategic initiatives. Responsibilities • Structural design of concrete, masonry, steel, wood, and cold-formed steel construction. Typical components of the gravity system to design include footings, columns, beams, joists and trusses. Typical components of the lateral force resisting system to design include retaining walls, diaphragms, chords, drag struts, shear walls, and moment/braced frames., • Calculating appropriate design gravity and lateral forces based on ASCE 7., • Drafting of construction documents to include structural plans, sections, elevations, and details., • Site investigation of existing structural members including but not limited to buildings, framing including steel, concrete, masonry, wood, bridges, concrete slabs, and various other structures., • Writing and/or checking assessment reports from structural investigations to identify deficiencies and areas requiring additional support for renovations or changes in loading, while adhering to client formatting guidelines., • Working with project teams in all aspects of projects; project set-up, drafting, design, quality review and quality assurance, project coordination/organization, etc., • Preparing and designing improvement plans for a wide range of projects., • Preparing and modification of construction documents, reports, specifications, and designs for projects., • Analyzing maps, reports, drawings, as-builts, test results, Geotech reports, and surveys for design projects., • Assisting with post-design construction support services to include responses to RFIs, submittal reviews, as-built preparation, and field observations., • Working alongside office staff and management to successfully complete projects within the established budgets and deadlines., • Assist the Senior Structural Engineer with all technical deliverables including plans, specifications, calculations, and reports., • Ensure the quality standards of the Structural Engineering Department are upheld as outlined and maintained by the Structural Project Manager., • Maintain excellent customer satisfaction levels at all times by timely addressing client concerns., • Provide technical mentorship when needed related to training., • Strong knowledge of Structural/Civil Engineering principles and techniques with reference to construction materials, methods, and procedures., • Strong knowledge of and experience using Drafting/Design Software (AutoCAD, Revit, RAM, STAAD, additional Autodesk Programs)., • Bachelor’s degree (B.S.) in Civil/Structural Engineering. This position requires that the incumbent be able to lift items up to 10 pounds on an infrequent basis. Requires ability to perform on site inspections and assessments requiring use of a ladder, climbing, walking, crouching, etc. The incumbent in this position should have clear vision at 20 inches or less. He/she should be able to view various reports and forms as well as information displayed on a computer monitor and be able to distinguish between different colors. Depth perception, peripheral vision, the ability to focus, and the ability to see for a distance are also necessary. EEO Statement Alpha Corporation is an equal opportunity employer. We will not discriminate against employees or applicants for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or military status, or any other protected class. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotions, transfer, demotion, layoff, recall, termination, rates of pay, or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job Description The Field Service Manager is responsible for leading and overseeing the round-the-clock operations of the field service team on the West Coast or East Coast (Position Dependent), ensuring that technicians deliver efficient, high-quality service to our valued clients. This role prioritizes excellent customer service, with a strong focus on meeting client needs and ensuring satisfaction throughout every service interaction. Key responsibilities include managing the service coordinator to optimize scheduling for both corrective and preventative maintenance, while consistently upholding exceptional customer service standards. The Field Service Manager will be hands-on in coordinating, training, customer management and managing field technicians, ensuring timely and effective service responses that meet customer expectations and resolve issues promptly. In addition, the Field Service Manager will work closely with the Service Director to align field operations with broader departmental goals, ensuring that service delivery is both efficient and customer-centric. The role requires proactive communication with customers to anticipate and address their needs, ensuring they receive the highest level of service at all times. This role is integral to ensuring a seamless and high-quality service experience for all clients while fostering long-term relationships through excellent customer care. Requirements Key Responsibilities: • Team Management: Supervise, audit and support a team of field service technicians and service coordinator to maintain high service standards., • Travel: Expected travel to customer sites 80%., • Scheduling and Dispatch: Oversee job scheduling and dispatching of technicians for service calls, managing daily workflow to ensure timely service delivery., • Customer Communication: Act as a liaison with clients to ensure clear communication on service timelines, expectations, and progress., • Troubleshooting Support: Provide guidance to technicians on service issues, ensuring quick problem resolution together with the Global Helpdesk and Engineering support., • Performance Monitoring: Track and report on technician performance, including KPIs such as response times, resolution rates, and customer satisfaction, as well as auditing of technician service reports, time sheets and travel expenses., • Oversee scheduling of both corrective and preventative maintenance to optimize efficiency and minimize downtime for clients., • Maintain a strong customer-focused approach, ensuring all service interactions exceed customer expectations., • Collaborate with the Service Director to align field operations with departmental goals., • Provide continuous training and development opportunities for field technicians to enhance their skills and customer service capabilities., • Proactively engage with customers to ensure their needs are being met and to identify opportunities for improving service delivery., • Ensure timely response to customer service requests, addressing any concerns or issues promptly., • Quality Assurance: Conduct field audits and inspections to ensure compliance with safety, regulatory, and quality standards., • Inventory Management: Coordinate with supply chain and logistics to manage inventory levels of tools, parts, and equipment required for field operations., • Cost Control: Manage operational budgets and control costs associated with travel, equipment, and other field-related expenses., • Bachelor’s degree in engineering, Business Administration, or a related field (preferred)., • 3-5 years of experience in field service or operations management., • Power Generation Experience (Desired)., • Strong leadership skills with experience managing field technicians and team building., • Proficient in scheduling software, CRM systems, and data analysis., • Excellent communication and problem-solving abilities., • Ability to work in a fast-paced environment and manage multiple tasks., • Previous experience with quality methodologies., • Estimated compensation $90,000 - $110,000 annually Benefits • Comprehensive healthcare coverage (medical, dental, and vision)., • Retirement plan options available (401k)., • Generous paid time off for vacation, sick leave, and public holidays.

Job DescriptionCompany Description Segula Technologies is a global engineering and consulting firm specializing in innovative solutions across industries such as aerospace, automotive, energy, rail, and life sciences. Founded in 1985 and headquartered in France, Segula operates in over 30 countries, driving technological advancements, improving industrial performance, and supporting clients throughout the product lifecycle. With expertise in design, manufacturing, testing, and project management, Segula helps businesses tackle complex engineering challenges while fostering innovation and sustainability. Job Description Material Inspections: 75% • Using existing aerospace knowledge and expertise to inspect varieties of finished articles to ensure conformance with FAA/EASA/TCCA Part 21 specifications and established quality standards, including customer requirements, • Maintain material batch and manufacturer traceability information, • Issue Discrepancy Reports and Unserviceable Tags on non-conforming material., • Monitor and follow up of storage conditions on all Spares material and initiate and perform required actions, • Assist in the resolution of customer complaints and follow up with the Customer Service team to ensure correct handling and closure of the claim, • Assist in the resolution of supplier non-conformities and follow up with the Supply Chain team and the suppliers to ensure correct handling and closure of the supplier discrepancies, • Oversee non-conforming material handling and disposition of material, • Handling quality escape notifications and perform required actions, • Work with the Quality Department to ensure all documentation, calibrated tools, precision tools and equipment are in accordance with all applicable standards, • Maintain required documentation, • Maintain material batch and manufacturer traceability information., • Actively participate and contribute to the continuous improvement for quality related topics, i.e. performing root cause analysis, identifying potential for improvement, implementing improvement ideas, etc.., • Interface with Satair’s Material Logistics and Suppliers in the process of reporting, investigating and resolving material non-conformances and quality issues, • Interface with SAP Key User regarding electronic data processing functions and systems support for Quality Management functions/operation., • Represent the Quality Management Department during internal meetings, • Assist other employees with their questions and issues related to quality management criteria, • Other duties as assignedQualifications, • A high school diploma or equivalent., • A minimum of 1 - 3 years of maintenance experience and knowledge of aircraft operations, systems and practices OR 1-3 years of manufacturing experience under one of the following: FAA FAR Part 21, EASA Part 21G TCCA Part 21 or aviation distributor., • Ability to obtain a Passport., • Valid Driver's License., • Familiarization with aerospace quality control and quality assurance systems., • Familiarization with AS9100 / AS9110 / AS9120., • Familiarization with First Article Inspection., • Familiarization with the use of tooling to make airworthiness determinations such as Calipers, micrometers, depth gages., • Authorized to work in the US without current or future eed for visa sponsorship., • This position is a temporary (contract) role with no fixed duration and may be extended or shortened as needed. As part of the requirement, candidates must be open to an open-ended contract. Contractors are employed by Segula Technologies and placed on assignment with our client. Additional Information Here’s a heads-up of the upcoming steps: • Phone Interview with Recruiter: We’ll begin with an introductory call to discuss your background and interest in the role. Please make sure to add your correct phone number. You will hear from us soon., • Interview with the Hiring Manager, • Offer Letter: We´ll extend you an offer and start the onboarding process., • Background Check & DOT Drug Screen: This step involves conducting a comprehensive background check, which includes reviewing criminal history, and other relevant records. Additionally, a Department of Transportation (DOT) drug screening will be carried out to ensure compliance with federal regulations for safety-sensitive positions, • You start your next challenge!

Job DescriptionDescription: TM Associates is a family owned business united by its mission and defined by its values. We take our work personally, knowing the resident experiences we’re responsible for truly impact people. This belief—that of our founder, Tevis Margolis, continues to be realized through our growth from seven team members to over 500. Mr. Margolis’ drive to build a business dedicated to its people has resulted in a unified determination to meet each client's high expectations. Those expectations include building and managing the very best communities for the people who need them most. We offer full medical, dental and vision insurance at an affordable rate on the first day after the first full calendar month of employment. With our 401K match program, you are eligible to start contributing on your first day of employment. Our company takes pride in our employees. We believe we are the best because of our dedication to training, benefits and leadership. Supervision and Direction: The Community Manager will receive general supervision and direction from their Regional Manager and the Management Agent (TMAM). The Community Manager may be vested with the authority to make discretionary decisions in the event circumstances occur that are not covered by written instructions or known policies and procedures. Communication between the Community Manager and the Owner will be through the Officers of TM Associates Management. The Community Manager will comply with established policies and procedures and will not take action contrary to such guidelines without the Regional Manager's approval. The Community Manager is directly accountable for the complete operation of the site. They will be responsible for supervising all other TMAM staff associated with the community and for their standard of performance. Requirements: • Minimum 5 years of experience in Tax Credit Affordable Housing, • Responsible for assuring that the tenants receive prompt, efficient, courteous, and quality service, including immediate acknowledgement of any complaints with prompt action to find a resolution. Counseling and referring residents as appropriate, • Achieving and maintaining as close to 100% occupancy as possible, • Performing recertification of residents income, where applicable, • Provide direction to and assurance that rental programs are properly executed, • Assure the provision and maintenance of efficient mechanical operations, adequate buildings and equipment; and be responsible for the employment of qualified and competent maintenance personnel and establishment of good tenant relations with maintenance personnel, • Regularly inspect the buildings, grounds and physical appearance of the property, deferred maintenance, and other related data., • Prepare reports based upon regular inspection, outlining property condition, including cleanliness of buildings and grounds, and a summary of maintenance operations., • Inform the Regional Manager of any observed deferred maintenance and property deficiencies in writing, noting specific locations, conditions, and recommendations for corrective measures., • Provide direction and guidance to the maintenance staff, assign work priorities, and determine the extent of repairs and necessary corrective measures., • Establish central office procedures with the approval of the Regional Manager, • Interview all potential residents and process verifications to determine eligibility., • Confer with the Regional Manager on all evictions, lease violations, and special arrangements., • Rent Collection and Record keeping, including frequent trips to banks, • Possess a valid driver’s license and a driving record acceptable to TMAM for site errands, including trips to banks, stores and other vendors., • Be responsible for all job assignments, explain employee duties and responsibilities, and inform operating staff of policies and procedures., • Maintain files containing written records of maintenance services, equipment readings, operating manuals, inventory and a library consisting of pertinent data relating to equipment and buildings., • Purchasing needed supplies and equipment, within budget constraints. Maintain necessary administrative records of purchases., • Develop and implement site activities for residents such as special events and recreation activities, • Prepare and respond to all pertinent correspondence, • Attend mandatory meetings and seminars, • Able to communicate both orally and in writing using English and use of basic arithmetic skills., • Must have access to reliable vehicle transportation for errands from property., • Other duties and responsibilities as assigned by Regional Manager and/or TMAM Management

Description The Homeland & Force Protection Business Area is seeking a Sr. Director (SD) to manage and lead a mission-critical program whose purpose is to deliver development, maintenance, modernization, enhancement, operations and maintenance services for a portfolio of Customs and Border Protection (CBP) critical systems. This enterprise portfolio includes more than 50 systems inclusive of low-code/no-code, Commercial solutions, ERP, and custom systems operating in cloud environments. Newer systems may include AI-assistance. Development and Operations Support is increasing using AI-Assist tools. The SD will liaise with CBP OIT Senior Leadership, executive directors, branch chiefs and senior project managers to provide strategic advice, planning, and guidance on maintaining, modernizing, and optimizing performance of a portfolio of applications and systems. The SD will provide the internal voice of the customer and will work with the customer to understand, prioritize, and communicate their mission support needs to application/system product owners, and manage a team of portfolio and product managers who will prioritize capabilities and features added to new and existing systems. The SD will help set the technical vision and roadmap for the applications/systems in the portfolio and will be responsible for converting CBP strategic objectives into portfolio capabilities. The SD will build and direct a world-class team to support this national-scale program. The SD will be responsible for the cost, schedule, and technical performance and will serve as the Leidos single point-of-contact with the government’s executive director and his/her team for management and technical matters and contract-level issues. The SD will also provide the planning, direction, coordination, and control necessary to accomplish all work requirements and task orders; and manage and oversee all activities performed by contractor personnel, including subcontractors, to satisfy the contract requirements. Primary Responsibilities- the Senior Director will: * Lead, manage, coach, and mentor a leadership team overseeing more than 400 engineer/developers. * Manage hiring, professional development, and issue resolution for the program. * Develop and implement long-term IT roadmaps and strategy, and monitors alignment of tactical activities to the long-term roadmap and strategy. * Utilize expert communication skills needed to direct the skilled technical resources and report on the technical progress, issues, and problem areas, as well as write and review technical documents. * Identify, mitigate, and control risks. Drive process improvement and innovation. * Supervise all portfolio leaders and product managers. Provide feedback and resolve complex problems to ensure successful execution of programs. * Engage employees, executives, and customer leaders on a routine basis to fully understand customer requirements and employee capabilities. * Represent Division leadership as a senior representative/interface for customer engagement. * Collaborate with the Deputy Program Manager and other Key Positions on the program in supervising all program activities and ensuring that all activities are aligned with the PWS objectives. * Directly contributes to program efforts in several areas, including cost management/avoidance, schedule estimation and tracking, contract performance management, risk management, requirements analysis, and quality assurance activities. * Oversee daily operations, ensuring on time deliverables, managing recruitment, hiring, and training processes for employees, supervising staff, and maintaining up-to-date comprehensive quality control programs for a large-scale development program. * Plan/lead program reviews and briefings; identify and report on issues or related problems and potential risks. * Maintain currency on relevant tools and technologies and provide inputs for white papers and proposals. Basic Qualifications * Public Trust clearance with the Department of Defense or Department of Homeland Security. * Bachelor’s degree of higher, preferably in Engineering, Information Technology, Computer Science, Information Systems, or related Engineering field * 15+ years of experience in leading technical solutioning and managing the development of software systems for public sector IT projects, policy, and strategy developments. * Experience serving as a Program/Project Manager leading and supervising a multi-disciplinary staff (200 persons or more; more than $50M per year) of various labor categories and skills. * Active Project Management Institute (PMI) Program Management Professional (PgMP) certification or DAIWA or FAC-P/PM Level II or III Program Manager Certification. * Experience managing projects using modern SELC models such as SAFe, Agile, and/or SecDevOps, and Operations/Production Support models such as ITIL. * Experience with cloud enabled solutions, architecture development, and “as a Service” offerings. * Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment. Preferred Qualifications * Master's Degree in Engineering, Information Technology, Computer Science, Information Systems, or related field. * Customs and Border Protection background investigation (current or prior). * Top Secret clearance or higher. * Department of Homeland Security experience with the TSA, CBP, FEMA and/or ICE. * Demonstrated experience delivering IT solutions for government organizations like DHS or CBP * Demonstrated experience managing applications in cloud environments, including hybrid and/or multi-cloud deployments. Location * Onsite in Ashburn VA * Available for in-person customer meetings in Washington DC * Episodic Remote/Telework available At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.” If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in. September 12, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range $148,850.00 - $269,075.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Description The Homeland & Force Protection Business Area is seeking a Sr. Director (SD) to manage and lead a mission-critical program whose purpose is to deliver development, maintenance, modernization, enhancement, operations and maintenance services for a portfolio of Customs and Border Protection (CBP) critical systems. This enterprise portfolio includes more than 50 systems inclusive of low-code/no-code, Commercial solutions, ERP, and custom systems operating in cloud environments. Newer systems may include AI-assistance. Development and Operations Support is increasing using AI-Assist tools. The SD will liaise with CBP OIT Senior Leadership, executive directors, branch chiefs and senior project managers to provide strategic advice, planning, and guidance on maintaining, modernizing, and optimizing performance of a portfolio of applications and systems. The SD will provide the internal voice of the customer and will work with the customer to understand, prioritize, and communicate their mission support needs to application/system product owners, and manage a team of portfolio and product managers who will prioritize capabilities and features added to new and existing systems. The SD will help set the technical vision and roadmap for the applications/systems in the portfolio and will be responsible for converting CBP strategic objectives into portfolio capabilities. The SD will build and direct a world-class team to support this national-scale program. The SD will be responsible for the cost, schedule, and technical performance and will serve as the Leidos single point-of-contact with the government’s executive director and his/her team for management and technical matters and contract-level issues. The SD will also provide the planning, direction, coordination, and control necessary to accomplish all work requirements and task orders; and manage and oversee all activities performed by contractor personnel, including subcontractors, to satisfy the contract requirements. Primary Responsibilities- the Senior Director will: * Lead, manage, coach, and mentor a leadership team overseeing more than 400 engineer/developers. * Manage hiring, professional development, and issue resolution for the program. * Develop and implement long-term IT roadmaps and strategy, and monitors alignment of tactical activities to the long-term roadmap and strategy. * Utilize expert communication skills needed to direct the skilled technical resources and report on the technical progress, issues, and problem areas, as well as write and review technical documents. * Identify, mitigate, and control risks. Drive process improvement and innovation. * Supervise all portfolio leaders and product managers. Provide feedback and resolve complex problems to ensure successful execution of programs. * Engage employees, executives, and customer leaders on a routine basis to fully understand customer requirements and employee capabilities. * Represent Division leadership as a senior representative/interface for customer engagement. * Collaborate with the Deputy Program Manager and other Key Positions on the program in supervising all program activities and ensuring that all activities are aligned with the PWS objectives. * Directly contributes to program efforts in several areas, including cost management/avoidance, schedule estimation and tracking, contract performance management, risk management, requirements analysis, and quality assurance activities. * Oversee daily operations, ensuring on time deliverables, managing recruitment, hiring, and training processes for employees, supervising staff, and maintaining up-to-date comprehensive quality control programs for a large-scale development program. * Plan/lead program reviews and briefings; identify and report on issues or related problems and potential risks. * Maintain currency on relevant tools and technologies and provide inputs for white papers and proposals. Basic Qualifications * Public Trust clearance with the Department of Defense or Department of Homeland Security. * Bachelor’s degree of higher, preferably in Engineering, Information Technology, Computer Science, Information Systems, or related Engineering field * 15+ years of experience in leading technical solutioning and managing the development of software systems for public sector IT projects, policy, and strategy developments. * Experience serving as a Program/Project Manager leading and supervising a multi-disciplinary staff (200 persons or more; more than $50M per year) of various labor categories and skills. * Active Project Management Institute (PMI) Program Management Professional (PgMP) certification or DAIWA or FAC-P/PM Level II or III Program Manager Certification. * Experience managing projects using modern SELC models such as SAFe, Agile, and/or SecDevOps, and Operations/Production Support models such as ITIL. * Experience with cloud enabled solutions, architecture development, and “as a Service” offerings. * Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment. Preferred Qualifications * Master's Degree in Engineering, Information Technology, Computer Science, Information Systems, or related field. * Customs and Border Protection background investigation (current or prior). * Top Secret clearance or higher. * Department of Homeland Security experience with the TSA, CBP, FEMA and/or ICE. * Demonstrated experience delivering IT solutions for government organizations like DHS or CBP * Demonstrated experience managing applications in cloud environments, including hybrid and/or multi-cloud deployments. Location * Onsite in Ashburn VA * Available for in-person customer meetings in Washington DC * Episodic Remote/Telework available At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.” If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in. September 12, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range $148,850.00 - $269,075.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Job Description Alpha Corporation established in 1979, is a full-service woman-owned firm, providing civil, and structural engineering, program and construction management, project controls, and technology services for various building types, transportation, and heavy infrastructure projects. We provide services to a broad spectrum of clients, including all levels of government agencies, public and private enterprises/partnerships. Alpha has been performing civil engineering design services since the firm’s inception. Our vision is to be recognized by our clients for responsive, innovative, and quality services in the building, transportation, and infrastructure sectors, and to be the employer of choice. Alpha was awarded the ENR Mid-Atlantic 2022 Design Firm of the Year and Top 100 PM/CM firm. If you’re up for the challenge to stretch, grow and excel in your career as a Construction Manager consider joining our award-winning team at Alpha Corporation to support our growing team in our Dulles, VA office. Position Summary Manage highway construction and inspection activities on all phases of projects to ensure quality in accordance with plans and specifications and provide a quality transportation system for the traveling public. Experience is to align with the Working Title and should be progressive in managing more complex projects. Additional responsibilities: • Increased levels of Working Titles are to align with experience related to level of complexity of projects (see qualifications section for further description)., • Manage the assigned elements of a construction project to assure the Contractor's compliance with the plans and contract documents, manage project personnel, inspection, materials quality control and quality assurance testing, project documentation, project budget and schedule, and contract administration responsibilities under the direction of the Area Construction Engineer., • Provides support with assigned elements of a construction project to the Area Construction Engineer or designee, • Provides consultation, investigations, evaluations, and written documentation as assigned by the Area Construction Engineer, • Analyzes and interprets project plans, contract language, and specifications to ensure project constructability, • Identifies design errors for the Department and determines impact for both the Department and Contractor, • Reviews project documentation and records for compliance with Department requirements and directs changes/corrections when needed, • Makes recommendations for partial and final contractor payments, • Monitors project budgets/schedules and recommends adjustments to the Area Construction Engineer, • Supervises and manages project staff to include reviewing work products of others for compliance with Department requirements, • Conducts pre-construction conference, utility coordination meetings, construction progress meetings, and other types of conferences and meetings, • Writes project management correspondence and reviews recommendations made by project staff, • Recommends resolution of field construction problems and design changes, • Prepares/Reviews work orders and perform analysis including independent detailed construction estimates and Time Impact Analysis, • Roadway, structure, traffic engineering, construction methods, procedures, practices, plans, specifications, and contracts, • VDOT Road and Bridge Specifications, Road and Bridge Standards, Construction Manual, Inspector Manual, and Manual for Uniform Traffic Control Devices, • Materials used and performance, environmental, legal, and safety responsibilities related to construction of transportation facilities The Construction Manager is expected to be proficient with the following skills:, • Use of survey, nuclear density, and materials testing equipment, • Functional computer usage including familiarity with Microsoft office suite software and all construction management software systems used by the DepartmentThe Construction Manager is expected to have the ability to:, • Conduct constructability and bid ability reviews, and cost and schedule analysis, • Supervise and manage employee work groups, • Interpret roadway and bridge plans, specifications, and contracts, • Prepare technical, financial, administrative, and explanatory correspondence PE Preferred CCM Preferred BS in Civil Engineering or related field The incumbent in this position can typically expect to sit and use his/her hands to handle and feel for more than 1/3 of the day. He/she can expect to stand or walk for more than 2/3 of the day. Talking and listening are also expected for more than 2/3 of the day. The ability to climb or balance, stoop, kneel, crouch or crawl, or reach with arms will be needed for less than 2/3 of the day. This position requires that the incumbent be able to lift items up to 70 pounds on an infrequent basis. The incumbent in this position should have clear vision at 20 inches or less. He/she should be able to view various reports and forms as well as information displayed on a computer monitor and have the ability to distinguish between different colors. Depth perception, peripheral vision, the ability to focus, and the ability to see from a distance are also necessary. EEO Statement Alpha Corporation is an equal-opportunity employer. We will not discriminate against employees or applicants for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or military status, or any other protected class. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotions, transfer, demotion, layoff, recall, termination, rates of pay, or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job DescriptionDescriptionIt’s an exciting time to join Nuix. We are a leading Australian technology company that operates across all corners of the globe, and we’re growing at an astounding rate. We are looking for a talented Associate Technical Product Manager to join our expanding team. At Nuix, we hire the best people from around the world and empower them to do what they do best. We pride ourselves on our ongoing innovation, dedicated customer service and cutting-edge solutions that make a real difference to our customers and the world in which we live. We collaborate to provide innovative solutions for more than 1,000 customers in over 72 countries. Our customers include many of the world’s top financial institutions, corporations and government departments, all major global regulatory agencies, leading security and law enforcement agencies, and all tier-one advisory firms and litigation support vendors. We offer a great place to work and exciting opportunities for those who seek them. Are you ready to be part of a global team that is changing how eDiscovery, information governance, forensic and electronic investigations are being conducted around the world? About the Role: We are seeking a Japanese and Korean-speaking Associate NLP Specialist to join our growing team. The successful candidate will be responsible for the development of Japanese and Korean A.I models., managing the development and delivery of end-to-end solutions that solve some of customers more challenging problems that make an impact in the world. The ideal candidate should have a technical background and experience in ML/AI technology and experience in end-to-end project management. Role Location: This position will be based in our Herndon office. The candidate is required to attend the office a minimum of 3 days per week, but may voluntarily elect to work either remotely or from the Herndon office for the remaining days of the week. Key Responsibilities • Development of Japanese and Korean NLP A.I models utilising a no-code environment., • Perform quality assurance controls on newly developed product capabilities and features., • Work with NLP Team Lead to develop a model roadmap., • Working with sales, solutions consultants and customers to gather feedback and incorporate into the SDLC., • Provide team’s workflow tasks including product feature backlog management, iteration planning, and elaboration of the user stories always ensuring the highest return on investment., • Participate in agile ceremonies including daily scrums, sprint planning, reviews and retrospectives., • Work closely with senior leadership and other key stakeholders., • Participate in user-experience research to identify obstacles, improve ease-of-use and customer satisfaction and drive user centric design., • Ability to identify and mitigate risk, as well as working through ambiguity to find a clear path., • Analyse competition and market research to identify opportunities for product enhancements., • Work with the Product Manager to help define and drive the creation of end-to-end solution use cases., • 1-3 years experience professional working experience, • Fluent in Japanese, Korean and English., • Proficient in Japanese writing systems, including kanji, hiragana, and katakana., • Proficient in the Korean writing system, Hangul., • Culturally informed understanding of Japanese and Korean language use, supporting accurate and context-aware NLP model development., • Ability to use Microsoft Office (Word, PowerPoint, Excel)., • Familiarity with using search engines (Google, Bing, etc) and utilizing advanced search filters. QUALIFICATIONS – Preferred, • Domain expertise in NLP/AI/ML, • Familiarity with Jira/Confluence, • Regular Expressions, • Familiarity with Data Review processes in Legal, Government or Corporate SKILLS & QUALITIES, • Passion for creating customer value through innovative technology solutions., • Ability to collaborate and communicate effectively in a matrixed environment and across multiple time-zones with excellent organizational, prioritization and time management ability with a deadline focus., • Demonstrated ability to operate in a fast-paced environment; desire to roll up your sleeves and balance strategic and tactical responsibilities., • Highly developed written and verbal communication skills with demonstrated problem solving ability and attention to detail to deliver high quality output., • High level of honesty and integrity with a strong work ethic and proactive thought leadership and ability to work independently with limited direction., • Analytical, strategic with a strong business acumen and the ability to forge and maintain relationships both internally and externally. Nuix is an equal opportunity employer including for Veterans and People with Disabilities. Don’t let imposter syndrome hold you back! We welcome all applications and are a flexible employer. We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application. ABOUT US: Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page. As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values. Nuix Vision Finding Truth in a Digital World. Nuix Mission Statement Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence. Nuix Values • TAKEOWNERSHIP, • RESILIENT, • UNAFRAID, • TEAM NUIX, • HERO OUR CUSTOMERS We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.

Description Leidos is seeking an Operations Project Manager to join our growing team, in support of the Security Engineering Programs – Center for Information Systems Security (SEP-CISS) Program. This position will manage the day-to-day operations of an Operations Project team consisting of 14 employees. This position requires the ability to work flexible hours in support of Project Operations in the DC, Maryland, and Virginia area. The ideal candidate will be a technically capable, inspirational leader, and team player with strong communication, management, analytical, and problem-solving skills; with a proven ability to thrive in environments that constantly embrace new technology. Due to the sensitive & classified nature of this program, telework is not available. Primary ongoing responsibility is for management of a wide range of Operations-centric projects including the management of an Emergency Operations Center. The candidate will focus on meeting project commitments, including communications with sponsors, stakeholders, etc. Personnel leadership is essential and will contribute to the overall productivity of the Project. • Manages a large team of experienced professionals who exercise latitude and independence in their assignments., • Ensures all tasks run within scope, time, and budget constraints, • Interfaces with task and functional leaders, subcontractors, and support personnel, • Leads the team in developing new products, processes, standards or operational plans in support of the project/family, • Has budget accountability for the Operations group, • Plan, execute, and close projects that meet or exceed customer objectives, • Ensure team members know and execute their respective roles Basic Qualifications • Requires broad management and leadership knowledge to lead diverse teams, • Active Top-Secret clearance, • Experience leading teams supporting multiple shifts, • Strong written and oral communication skills are required., • Highly effective teamwork and collaboration abilities., • Must possess strong organizational skills and strong interpersonal skills to effectively relate to Leidos and customer needs. Preferred Qualifications • Experience with management of Emergency Operations Centers, • Quality assurance experience, including ensuring the quality of any team deliverables, auditing team interactions with customers, etc Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don’t wear capes (they’re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it’s always been done.” October 2, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range $112,450.00 - $203,275.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Project Manager I Quality Control Lead.The Project Manager I Quality Control Lead is responsible for overseeing the quality assurance and quality control program for the contract.This role ensures that all contractor-provided services meet or exceed the performance standards and Acceptable Quality

Title: Forensic Quality Assurance Project Manager.Security Clearance: Moderate Risk Background Investigation (MBI).Schedule: Position may require occasional support outside of core working hours, as well as intermittent weekend support, mission dependent.When you make the decision to join KACE, you

Job Description Data Center Construction Project Manager - Owner's Rep - Ashburn, VA This opportunity is with a leading provider of mission-critical data center solutions as an Owner's Rep for Construction Services. This firm provides a complete life cycle of solutions that are custom-fit to the requirements of their client's mission-critical facilities. This opportunity provides a career-growth minded role with exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits. They build mission-critical facilities for data center facilities nationwide for Enterprise, Colocation and Hyperscale Companies. We are looking for a Data Center Construction Project Manager to support critical facility construction projects. The Construction PM will be responsible for all aspects of managing a data center construction project and act on the Owner's behalf. This will include providing leadership to contractors and vendors associated with the delivery of company projects. The candidate will have overall responsibility for the delivery of assigned projects on budget on time and assurance that the project scope and quality meet Company Design Standards and the objectives set for the project. The successful candidate will have to be exceptionally organized and be great with back office work (change orders, budgets, paperwork driven, etc.) Responsibilities: • Maintain liaison with various contractors and vendors in order to manage the day to day activities that impact the delivery of company's critical facilities construction projects, • Ensure that all day to day project responsibilities are met by the contractors and vendors on the project, • Manage multiple projects simultaneously. Responsible for negotiating contracts with vendors as necessary. Responsible for creating and managing project schedules, • Put together Project plans – size up, costs, budget, scheduling, timeline, manage change orders, etc., • Assists with reporting and RFPs to Contractors, • Deliver Built to Suit projects with a heavy emphasis on value-engineering, • Drive Company Standards uniformly as it regards to Project Delivery by all project participants on all projects, • Manage financial aspects of contracts (progress billing, rental equipment, income / expenses) to protect the company's interest and simultaneously maintain good relationship with the client, • Represent the company in project meetings, • Act as key Liaison with managers of all company departments, • BA / BS a plus, • Experience managing Data Center Construction Projects as an Owner or as a General Contractor, • Experience managing a budget, • Minimum of 10 years relevant experience in the Data Center Construction Industry, • Belong and Attend professional organizations such as AFCOM, ASHRAE, 7x24 exchange, PTC, Datacenter Dynamics / DCD, Uptime, iMasons, Bisnow etc., • Client Facing /Client relationship / Client Management skills, • Must be familiar with the design process of building systems for data center and mission critical projects, • Solid Construction Project Management experience, • Effective Communicator – emails, phone and face to face, • Ability to work independently, • Travel as needed to project sites, • Solid Admin skills, • Computer savvy: MS Project, Excel, P6 Oracle Primavera, AutoCAD a plus After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate

Job Description Data Center Construction Project Manager - Colo - Ashburn, VA This opportunity is working directly with a leading mission-critical data center developer / wholesaler / colo provider. This company provides turnkey data center solutions custom-fit to the requirements of their client's ever-changing mission-critical facility's operational needs. They accomplish this by providing reliability of mission-critical facilities for many of the world's largest organizations (Hyperscale and Enterprise Customers). This opportunity provides a career-growth minded role with exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits. We are looking for a Data Center Construction Project Manager to support critical facility construction projects. The Construction PM will be responsible for all aspects of managing a data center construction project. This will include providing leadership to contractors and vendors associated with the delivery of company projects. Project assignments for the most part will be regional. The candidate will have overall responsibility for the delivery of assigned projects on budget on time and assurance that the project scope and quality meet Company Design Standards and the objectives set for the project. The successful candidate will have to be exceptionally organized and be great with back office work (change orders, budgets, paperwork driven, etc.) Responsibilities: • Maintain liaison with various contractors and vendors in order to manage the day to day activities that impact the delivery of company's critical facilities construction projects, • Ensure that all day to day project responsibilities are met by the contractors and vendors on the project., • Manage multiple projects simultaneously. Assist the Senior Project Manager in negotiating contracts with vendors as necessary. Responsible for creating and managing project schedules., • Put together Project plans – size up, costs, budget, scheduling , timeline, manage change orders, etc., • Assists with reporting and RFPs to Contractors, • Deliver Built to Suit projects with a heavy emphasis on value-engineering, • Drive Company Standards uniformly as it regards to Project Delivery by all project participants on all projects., • Manage financial aspects of contracts (progress billing, rental equipment, income / expenses) to protect the company's interest and simultaneously maintain good relationship with the client, • Represent the company in project meetings, • Act as key Liaison with managers of all company departments., • Maintain all logs required to track the progress of the project., • Possess an extensive network within the mission critical data center facilities market., • Experience managing Data Center Construction Projects as an Owner or as a General Contractor, • Minimum of 7-10+ years relevant experience in the Data Center Construction Industry., • Client Facing /Client relationship / Client Management skills., • Must be familiar with the design process of building systems for data center and mission critical projects., • Solid Construction Project Management experience., • Effective Communicator – emails, phone and face to face., • Ability to work independently., • Solid Admin skills After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate

Job DescriptionDescription: Worldwide Mission Critical is a global owner’s representation and project management company dedicated to the mission-critical industry, helping companies deliver their data centers on time and under budget. Founded on the principle that the right team of experienced data center professionals will deliver great projects, our ability to provide oversight for all aspects of a project sets us apart. Summary: Senior Construction Project Manager (PM) will act as the Owner’s Representative for mission critical data center construction projects. PM will manage Owner’s design/engineering, procurement, and construction contractors. PM’s primary responsibilities include oversight of construction, project budget tracking, and keeping project on schedule, avoidance of change orders, ensuring construction quality, contracts administration and facilitating Owner’s meetings. Primary Responsibilities: • Act as Owner’s representative adding value to the construction of data centers that meet or exceed industry standards., • Represent Owner in a professional and ethical manner at all times., • Work to mitigate changing orders and ensure that construction is undertaken properly, and that Owner’s risk is minimized., • Ensure that contractors are performing and providing deliverables per the construction agreement/contract., • Monitor daily construction activities at the project site including scheduling of work and delivery of equipment & materials., • Review submittals, drawings, and reports during the project design phase to avoid potential issues in construction., • Monitor construction and report on work progress, budget status, and schedule status regularly to Owner and company leadership in verbal and report form., • Manage and finalize contract processes and documents such as RFI’s and change orders, preparing them for management review and approval., • Review, interpret, and provide feedback on contractor provided documents., • Review, verify, and approve Contractor progress billings., • Review all commissioning, quality assurance, and quality control work/reporting done by contractor. Coordinate internal/external engineering support as needed., • Work with Owner’s operations staff, asset manager, and O&M provider to facilitate field visits and document review in anticipation of project substantial completion and commercial operation date., • Manage internal project team to produce client deliverables, • Prioritize Owner site representative’s activities/inspections to monitor contractor, • Represent Owner and coordinate site tours as needed for investors, utility representatives, etc., • Provide initial evaluation of all Contractor payment applications to ensure accuracy relative to actual project construction status., • Assist in cash flow forecasting and processing of payment requests., • Represent Owner in contract/payment discussions with Contractor., • Provide support for and/or lead construction contract negotiations., • Provide technical, clerical, and other support for production of RFP’s, • Perform due diligence tasks on new project opportunities and perform site assessments of potential projects, • Coordinate with and direct Owner’s consultants as needed. Requirements:, • Bachelor's degree in construction management or engineering field preferred., • 10+ years relevant work experience in construction/project management role., • Experience with construction contract administration., • Knowledge of related construction practices., • Experience in the utility electricity generation field desirable., • Prior experience in the mission critical environment desirable., • Strong general computing skills., • Strong proficiency in Excel, MSWord, MS Project, PowerPoint, and Outlook., • Willingness to travel, • High levels of initiative, self-direction, and attention to detail, • Ability to work in a close team environment, • Ability to motivate Contractor with solid communication skills and contract knowledge to accomplish Owner and project goals, • Ability to direct the troubleshooting and resolution of highly complex or unusual construction problems, • Capable of planning and organizing internal and external resources, • Problem analysis, • Willingness to take on responsibilities with a commitment to perform, • Flexibility, • Problem-solving, • Decision-making, • Excellent communication and interpersonal skills

Job Description Alpha Corporation established in 1979, is a full-service woman-owned firm, providing civil, and structural engineering, program and construction management, project controls, and technology services for various building types, transportation, and heavy infrastructure projects. We provide services to a broad spectrum of clients, including all levels of government agencies, public and private enterprises/partnerships. Alpha has been performing civil engineering design services since the firm’s inception. Our vision is to be recognized by our clients for responsive, innovative, and quality services in the building, transportation, and infrastructure sectors, and to be the employer of choice. Alpha was awarded the ENR Mid-Atlantic 2022 Design Firm of the Year and Top 100 PM/CM firm. Position Summary The Project Manager will serve in a Design engineering leadership role, providing expertise and management oversight for complex major construction project(s). Essential Duties and Responsibilities • Provide responsive management oversight and administration throughout all phases of professional services design engineering projects., • Ensure successful delivery of projects of significant scale and considerable complexity on time, on budget, high quality, and environmental compliance., • Provide Independent Assurance and Independent Oversight for interstate and arterial construction and related transportation facilities., • Ensure environmental, safety, and quality compliance and oversee utility coordination throughout the construction process., • Actively monitors scope, schedule & budget and prepares cost estimates as needed., • Provide project oversight, support, and technical advice and performs contractor performance evaluations., • Ensure inspection tasks are adequately covered and all project construction activities are accurately documented., • Conduct construction progress meetings to resolve construction-related issues and partnering meetings to ensure both stakeholder coordination and citizen concerns are resolved. Required Skills / Abilities • Experience with professional engineering practice with Federal, State, Transportation and County agencies and infrastructure • Experience with obtaining permits from multiple agencies simultaneously, • Management of teams and multi disciplined employees and company relationships, • Project Management credentials or industry training showing dedication to excellence in project management functions. Education and/or Experience • Bachelor’s degree in engineering, civil or mechanical preferred., • 8+ years of experience in civil infrastructure, development, and construction Certificates/Licenses • Licensed Professional Engineer in Virginia, or ability to obtain within 6 months., • NCEES record for multiple state licensing Physical Demands The incumbent in this position can typically expect to sit and use his/her hands to handle and feel for more than 2/3 of the day. He/she can expect to stand or walk for more than 1/3 of the day. Talking and listening are also expected for more than 2/3 of the day. The ability to climb or balance, stoop, kneel, crouch or crawl, or reach with arms will be needed for less than 1/3 of the day. This position requires that the incumbent be able to lift items up to 10 pounds on an infrequent basis. The incumbent in this position should have clear vision at 20 inches or less. He/she should be able to view various reports and forms as well as information displayed on a computer monitor and have the ability to distinguish between different colors. Depth perception, peripheral vision, the ability to focus, and the ability to see for a distance are also necessary.

Job DescriptionThe Project Manager I – Training Lead is responsible for developing, implementing, and maintaining the training program for all contractor personnel supporting the contract. This role ensures that Tier I agents, Tier II advanced support staff, and optional agents are fully prepared to deliver high-quality, customer-focused IT support in compliance with customer requirements. The Training Lead manages onboarding, refresher, remedial, and ad hoc training programs, while aligning all training activities with the Training SOPs and continual service improvement objectives. Key Responsibilities • Develop and maintain a comprehensive Training SOP, including curricula, guides, schedules, and procedures, in alignment with agency standards., • Conduct new hire onboarding training covering customer service skills, organizational processes, ServiceNow ticketing, troubleshooting methods, and systems., • Deliver refresher and remedial training to maintain performance standards and address identified gaps., • Provide ad hoc training to support new systems, updated processes, or emerging customer requirements., • Collaborate with the Quality Assurance team to identify training needs based on ticket reviews, AQL metrics, and customer feedback., • Coordinate with Operations Manager and Supervisors to schedule training without disrupting 24x7x365 support coverage., • Track training participation and compliance, ensuring all personnel complete mandatory agency training within deadlines., • Evaluate training effectiveness through testing, performance monitoring, and post-training assessments., • Maintain and update training content in the Knowledge Management System (KMS) to ensure alignment with current SOPs and knowledge articles., • Support the Program Manager and Operations Manager in preparing training-related inputs for Program Management Reviews (PMRs)., • Participate in incoming and outgoing transition activities, ensuring smooth knowledge transfer to new staff.Minimum Qualifications, • Education: Bachelor’s degree in Education, Instructional Design, Information Technology, or related field. Equivalent experience may be considered., • Experience:, • Minimum 3 years of experience designing and delivering training in any field (IT field preferred)., • In depth knowledge of training practices and techniques., • Experience delivering training in a federal or highly regulated environment preferred., • Certifications:, • ITIL v4 Foundation (required)., • CompTIA CTT+ or equivalent training certification (preferred)., • Skills:, • Strong instructional design, presentation, and facilitation skills., • Ability to tailor training for technical and non-technical staff., • Proficiency with learning management systems (LMS) and ITSM tools (e.g., ServiceNow)., • Excellent communication, documentation, and organizational skills.Other Requirements, • Must be a U.S. Citizen., • Must pass background investigation., • Occasional travel to training sites may be required. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance pQAAtsz2FR

Job DescriptionDescription: ABOUT WORLDWIDE MISSION CRITICAL: Worldwide Mission Critical is a global owner’s representation and project management company dedicated to the mission-critical industry, helping companies deliver their data centers on time and under budget. Founded on the principle that the right team of experienced data center professionals will deliver great projects, our ability to provide oversight for all aspects of a project sets us apart. Project Manager (PM) will act as the Owner’s Representative for mission critical data center construction projects. PM will manage Owner’s design/engineering, procurement, and construction contractors. PM’s primary responsibilities include oversight of construction, project budget tracking, and keeping project on schedule, avoidance of change orders, ensuring construction quality, contracts administration and facilitating Owner’s meetings. PRIMARY RESPONSIBILITIES: • Act as Owner’s representative adding value to the construction of data centers that meet or exceed industry standards., • Represent Owner in a professional and ethical manner at all times., • Work to mitigate change orders and to ensure that construction is undertaken properly, and that Owner’s risk is minimized., • Ensure that contractors are performing and providing deliverables per the construction agreement/contract., • Monitor daily construction activities at the project site including scheduling of work and delivery of equipment & materials., • Review submittals, drawings, and reports during the project design phase to avoid potential issues in construction., • Monitor construction and report on work progress, budget status, and schedule status regularly to Owner and company leadership in verbal and report form., • Manage and finalize contract processes and documents such as RFI’s and change orders, preparing them for management review and approval., • Review, interpret, and provide feedback on contractor provided documents., • Review, verify, and approve Contractor progress billings., • Review all commissioning, quality assurance, and quality control work/reporting done by contractor. Coordinate internal/external engineering support as needed., • Work with Owner’s operations staff, asset manager, and O&M provider to facilitate field visits and document review in anticipation of project substantial completion and commercial operation date., • Represent Owner and coordinate site tours as needed for investors, utility representatives, etc., • Provide initial evaluation of all Contractor payment applications to ensure accuracy relative to actual project construction status., • Assist in cash flow forecasting and processing of payment requests., • Represent Owner in contract/payment discussions with Contractor., • Provide support for and/or lead construction contract negotiations., • Provide technical, clerical, and other support for production of RFP’s, • Perform due diligence tasks on new project opportunities and perform site assessments of potential projects, • Coordinate with and direct Owner’s consultants as needed., • Opportunity for travel but not required. Requirements:, • Education: High School Diploma/GED and 10+ years relevant work experience in construction/project management role OR Bachelor’s degree and 5+ years relevant work experience in construction/project management role., • Experience with construction contract administration., • Knowledge of related construction practices., • Experience in the mission critical environment desirable., • Strong general computing skills., • Strong proficiency in Excel, MSWord, MS Project, PowerPoint, and Outlook., • Excellent communication and interpersonal skills, • High levels of initiative, self-direction, and attention to detail, • Ability to motivate Contractor with solid communication skills and contract knowledge to accomplish Owner and project goals, • Ability to direct the troubleshooting and resolution of highly complex or unusual construction problems, • Capable of planning and organizing internal and external resources, • Willingness to take on responsibilities with a commitment to perform, • Flexibility to adhere to unique Owner requests, • Meeting facilitation and action item tracking

Job DescriptionPharmacy Technician - Sterile Compounding Company Overview At Akina Pharmacy, the shared purpose that drives us is to enrich the lives of the people in our care through compounded medications. As a people-first organization, we embrace the Entrepreneurial Operating System (EOS) to ensure our success by prioritizing the recruitment and development of exceptional talent. Joining Akina means stepping into an environment where clear communication, pragmatic decision-making, and accountability are at the forefront. We are committed to empowering our team members and fostering a culture of growth and support. If you are driven by a passion for making a meaningful impact and seek a vibrant, compassionate workplace, we invite you to discover the opportunities awaiting you at Akina Pharmacy. Together, let's build a healthier, happier community. Position Summary The Pharmacy Technician - Sterile Compounding is a key member of the Akina Pharmacy team, responsible for preparing sterile medications with precision, accuracy, and adherence to the highest safety and quality standards. This role requires an exceptional commitment to compliance with USP <797> and <800> regulations and the ability to maintain an ISO-classified cleanroom environment. As a Sterile Compounding Technician, you will perform aseptic compounding of both batched and non-batched sterile medications, complete rigorous cleaning and sanitization protocols, and conduct quality assurance tasks to ensure patient safety and product efficacy. You will also support ancillary tasks such as inventory management, bubble point testing, and autoclaving, contributing to the seamless execution of the pharmacy’s production schedule. Success in this role requires strong attention to detail, a proactive approach to problem-solving, and alignment with Akina Pharmacy’s core values of Excellence Always, Go-Getter’s Unite, Compassion For All, and Called To Serve. If you thrive in a structured, fast-paced environment where quality and compliance are paramount, this is an opportunity to make a meaningful impact on patient care. You will love it here if you are motivated by Akina’s Core Identity Values: • Excellence Always, • Go-Getter’s Unite, • Compassion For All, • Performs all compounding and work in adherence to USP <797>/<800> regulations, cGMP, and department’s standard operating procedures., • Maintains an ISO classified environment through rigorous cleaning and disinfecting of the cleanroom., • Performs ancillary tasks and duties that support the compounding process such as bubble point testing, inventory accounting, autoclaving, and LEAN manufacturing tasks (Root Cause Analysis, 5S, GEMBA)., • Inventory management and restocking, • Maintains lab supply inventory and submits warehouse requisitions for lab supplies. Restocks lab and adjacent areas with PPE, supplies, devices, and any additional equipment needed to perform required tasks, • Compound sterile medications (10-15 per day), • Complete daily and ongoing tasks, including cleaning, calibration and inventory checks (20-30 per week) Our company runs on EOS purely. That means as a member of this team, you will have a leader who: • Gives clear directions and expectations, • Makes sure you have the necessary tools, • Delegates appropriately, • Has effective meetings, • Meets one-on-one with you quarterly or more, if needed, • Certification and Licensure: Must be registered with the Virginia Board of Pharmacy as a Certified Pharmacy Technician or Technician Trainee. Active pharmacy technician certification (CPhT) is preferred. Certification in sterile compounding (e.g., ACPE IV certification) is a plus., • Sterile Compounding Expertise: 1-2 years of experience in sterile compounding or aseptic techniques (preferred but not required). Proficiency in preparing sterile medications in compliance with USP <797> and USP <800>, ensuring the highest level of precision and sterility., • Aseptic Technique and Cleanroom Procedures: Demonstrated ability to perform aseptic manipulations, maintain cleanroom standards, and adhere to gowning and sanitization protocols. Familiarity with environmental monitoring and responding to contamination risks effectively., • Laboratory and Equipment Maintenance: Proven ability to clean, sanitize, and maintain sterile compounding equipment and areas in compliance with USP <797>, USP <800>, and company SOPs. Experience calibrating and troubleshooting sterile compounding equipment to maintain operational accuracy., • Inventory Management Skills: Experience in managing sterile compounding supplies, including ordering, restocking, and ensuring proper storage of sterile products and components. Ability to identify and remove expired or damaged inventory., • Quality Control and Assurance: Commitment to ensuring compounded sterile preparations meet stringent quality standards, including checks for sterility, particulate matter, and accurate labeling and packaging., • Documentation and Recordkeeping: Exceptional attention to detail in documenting all compounding activities, including calculations, quality control checks, and compliance with USP guidelines and company policies., • Communication and Collaboration: Strong written and verbal communication skills to collaborate effectively with pharmacists, quality assurance personnel, and other team members. Ability to adapt to feedback and actively contribute to continuous improvement initiatives., • Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family., • Paid time off (vacation and sick time): Take advantage of generous paid time off to recharge, focus on personal priorities, and maintain a healthy work-life balance., • Paid Holidays (8 scheduled): Enjoy eight scheduled paid holidays to celebrate and spend quality time with loved ones., • 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%. lmeVAyPZOR

Job DescriptionJob descriptionA leading Industrial/Mission Critical General Contractor is in search for a Project Manager to work on large-scale Data Center and Mission Critical projects. The Project Manager will be a company representative and will serve as a point of contact both with the client and with the construction team when required. You will engage in and influence the safety culture and have the authority to make decisions on the General Contractor's behalf about such items as cost and schedule. Project Types: Mission Critical, Data Centers, Semi-Conductor Facilities. Duties & Responsibilities: • Collaborate with owners, architects, and company personnel on construction projects throughout the many phases of project development and execution., • Manage the relationships with the project owner and architect., • Oversee all Mission Critical MEP scopes of work throughout project aspects., • Manage an individual project, or multiple projects concurrently, depending on assignment., • Manage the project schedule, project contract documents, change management, project cost management, project records and documentation, and meetings with project stakeholders (owner, architect, engineer, subcontractors, etc.)., • Work closely with company support departments (e.g. Accounting, HR, Safety, Quality Assurance, etc.) in the execution of project work to maximize success., • 5+ years of Construction experience in mission-critical (Data Center/Semiconductor), Industrial, and Commercial Construction space., • Must have experience working in Data Center environments., • B.S. in Construction Management or Civil Engineering preferred., • OSHA-30 is a plus but not required., • Working knowledge of various construction disciplines and safety regulations and how to apply them., • Strong leadership qualities., • Effectively communicate with staff, team members, clients, and vendors., • Must be organized and document all aspects of projects., • Salary- $180K- $200K, • Medical, Dental, Vision and Life Insurance plans for employees and their dependents., • 401k with company matching., • Annual bonus program based on performance, profitability, and achievement., • 14 PTO days per year plus 9 paid holidays.

Job DescriptionThe Program Manager II provides overall leadership, direction, and oversight of the contract. This position is responsible for ensuring compliance with contract requirements, meeting performance standards, managing resources, and driving continuous improvement in customer service delivery. The Program Manager II serves as the primary point of contact with the Government Contracting Officer’s Representative (COR) and government agency senior leadership. Key Responsibilities • Provide overall management and direction of contract operations to ensure successful performance of all task areas: Program Management, Tier I Operations, Tier II Advanced Support, and optional Account Service Desk (if exercised)., • Ensure compliance with performance standards and Acceptable Quality Levels (AQLs) defined in the PWS, including customer satisfaction, response times, and quality assurance., • Develop and maintain Program Management deliverables, including:, • Staffing/Resource Management Plan, • Quality Control SOP, • Training SOP, • Operations Management SOP, • Program Management Review (PMR) reports, • Provide strong leadership in personnel management, including hiring, onboarding, retention, and performance management of supervisory and support staff., • Oversee daily and long-term staffing to ensure adequate coverage across three sites and remote staff., • Coordinate and oversee incoming and outgoing transition activities to ensure seamless handover of responsibilities., • Lead efforts in Knowledge and Service Catalog Management, ensuring documentation is accurate, current, and available to support Tier I and Tier II operations., • Conduct program reviews with Government leadership, present performance metrics, and implement corrective actions as needed., • Manage subcontractors, ensuring compliance with contractual and operational requirements., • Provide after-action reports and mitigation plans for operational events (e.g., call volume spikes, outages, system incidents)., • Ensure contract compliance with security policies, privacy requirements, and Section 508 accessibility standards.Minimum Qualifications, • Education: Bachelor’s degree in Information Technology, Business Administration, Management, or related field. Master’s degree preferred., • Experience:, • Minimum 10 years of progressive management experience, including at least 5 years managing IT Service Desk or large-scale IT support programs., • Demonstrated experience leading 24x7x365 operations supporting a federal agency or similar enterprise-level customer base., • Experience with Help Desk Institute (HDI) and ITIL-based service delivery frameworks., • Strong background in staffing, resource planning, and performance management across multiple sites., • Proven success in managing transition activities (contract start-up and closeout)., • Certifications:, • ITIL v4 Foundation (required)., • PMP (Project Management Professional) or equivalent (preferred)., • Skills:, • Strong leadership and interpersonal communication skills., • Ability to analyze operational trends and develop process improvements., • Proficiency with IT Service Management (ITSM) tools (e.g., ServiceNow)., • Skilled in report development and presentation to executive stakeholdersOther Requirements, • Must pass background investigation., • Must be a U.S. Citizen. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance ceDtMhLIpA

Job DescriptionOperations Manager / Project Manager II Remote within commuting distance of: Ashburn, VA, Orlando, FL or San Antonio, TX Ability to obtain and maintain a CBP Public Trust clearance. Nationwide IT Services (NIS) is seeking an experienced and detail-oriented Operations Manager / Project Manager II for a potential opportunity to support the U.S. Customs and Border Protection (CBP) Office of Information & Technology (OIT). This role will lead and oversee the day-to-day operations of CBP’s 24x7x365 Technology Service Desk (TSD), which provides worldwide IT support to more than 65,000 CBP personnel, contractors, trade partners, and Participating Government Agencies across 1,800+ locations. The TSD serves as the first line of contact for resolving technology-related issues across nearly 300 enterprise applications and IT services. The Operations Manager will play a critical role in ensuring superior service delivery, workforce efficiency, compliance with ITIL and HDI best practices, and continuous process improvement. Operations Manager/Project Manager II Responsibilities Include: Operational Leadership & Customer Service • Manage daily Tier 1 service desk operations, ensuring timely and accurate resolution of customer issues via phone, chat, email, and self-service portals., • Ensure all staff deliver customer-focused, reliable, and responsive IT support that aligns with CBP mission needs., • Proactively monitor contact volume and workflow, adjusting resources to maintain service delivery standards., • Supervise service desk teams across multiple sites (Ashburn, VA; Orlando, FL; San Antonio, TX) to ensure adequate coverage and staffing across all shifts., • Oversee staff scheduling, onboarding, offboarding, and compliance with CBP security and background investigation requirements., • Provide consistent supervisory presence, ensuring staff are aligned to assigned tasks., • Track, analyze, and report on service desk performance metrics, including agent productivity, First Contact Resolution (FCR), and customer satisfaction., • Deliver daily, weekly, and monthly performance briefings to government leadership., • Identify and respond to “operational events” (spikes in volume, wait times, or outages), providing after-action reports and recommendations for improvement., • Ensure compliance with CBP policies, SOPs, and quality assurance criteria., • Support the development and maintenance of knowledge management systems, templates, scripted responses, and service catalog items., • Collaborate with CBP Knowledge Management teams to review, create, and update knowledge base articles (500+ currently maintained)., • Ensure agents receive appropriate training, refresher courses, and remedial coaching to maintain high-quality service delivery., • Track and report completion of all required government-mandated training., • Identify opportunities to streamline operations, reduce call/email volumes, and improve customer experience., • Incorporate customer feedback into operational enhancements and training updates.Lead initiatives to strengthen workforce planning, resource allocation, and service delivery processes., • Staffing & Resource Management, • Quality Assurance & Performance Management, • Knowledge & Training Management, • Continuous ImprovementRequirements:, • Minimum of three (3) years of IT Service Desk supervisory experience., • Proven ability to manage service desk operations in a 24/7/365 environment., • Strong leadership, communication, and problem-solving skills., • Demonstrated success in workforce management, quality assurance, and customer satisfaction improvement., • Must be able to obtain and maintain a CBP Public Trust clearance. Current CBP BI access is preferred.Desired Qualifications, • ITIL Foundation certification or higher., • HDI Support Center Manager or equivalent certification., • Experience supporting federal IT service environments or large-scale enterprise IT service desks. NIS is an IT and Management consulting company and is a CVE-verified Service-Disabled Veteran-Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members. Our benefits package includes medical, dental, and vision insurance, life and disability insurance, a 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, an employee assistance program (EAP), and educational reimbursement, as well as pet insurance. Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability, or protected veteran status. Powered by JazzHR mxQTffAeq4

Job DescriptionService Desk Program Manager On-site in Ashburn, VA Ability to obtain and maintain a Public Trust clearance Nationwide IT Services (NIS) is seeking a skilled Program Manager II for a potential opportunity to lead the 24x7x365 operations of a 150-person Tier I and II Service Desk. The Program Manager will serve as the primary point of contact for the Contracting Officer Representative (COR) and senior government stakeholders, ensuring world-class technology support for over 65,000 personnel. This position demands a proven leader who can manage large-scale IT service desk operations, drive continuous process improvements, and deliver superior customer experience across multiple contact channels, including phone, chat, email, and self-service. Service Desk Program Manager Responsibilities Include: • Serve as the Contractor’s POC for the COR and senior-level government managers., • Oversee 24x7x365 operations of a global service desk providing Tier 1 and Tier 2support, Account Service Desk operations, and advanced support services., • Manage staffing and resources across multiple geographically dispersed sites, ensuring appropriate coverage, supervisory oversight, and timely onboarding/offboarding of contract staff., • Ensure quality performance in alignment with Help Desk Institute (HDI) and ITIL standards, continuously monitoring workflows and reporting on service delivery metrics., • Lead quality assurance efforts, ensuring performance objectives are met, operational events are communicated with after-action reporting, and First Contact Resolution (FCR) is maximized., • Deliver accurate and timely reports, SOPs, and performance documentation to CBP leadership., • Incorporate customer feedback from satisfaction surveys and direct outreach into ongoing service improvements., • Support knowledge and service catalog management, ensuring knowledge articles, templates, and scripted responses are up-to-date and aligned with contract requirements., • Oversee training programs, ensuring new hires and experienced staff receive appropriate onboarding, refresher, and remedial training., • Drive continual service improvements, including trend analysis to reduce call/email volume and enhancements in customer experience and resource planning.Requirements:, • Minimum of five (5) years’ experience managing a 24/7 IT Service Desk operation with at least 50 staff., • Demonstrated experience leading IT Service Desk operations in alignment with HDI and ITIL best practices., • Strong leadership, communication, and organizational skills with proven success managing geographically dispersed teams., • Experience with workforce management, quality assurance, knowledge management, and customer feedback integration., • Ability to work collaboratively with government stakeholders, contractors, and cross-functional teams., • U.S. citizenship and ability to obtain/maintain a Public Trust clearance. NIS is an IT and Management consulting company and is a CVE-verified Service-Disabled Veteran-Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members. Our benefits package includes medical, dental, and vision insurance, life and disability insurance, a 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, an employee assistance program (EAP), and educational reimbursement, as well as pet insurance. Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability, or protected veteran status. Powered by JazzHR GCNb6h1LLt