Quality assurance manager jobs in Grand Rapids, MichiganCreate job alerts

Job Description Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. WORK SCHEDULE: Mon: 9a-6:15p, Tue/Thu/Fri: 9:30a-6:15p, Sa: 10a-5p (Wed/Sun off) GENERAL FUNCTION: Under general supervision, the Dispute Intake Analyst provides outstanding customer service while capturing accurate customer account and transaction information. The Dispute Intake Analyst plays a crucial role in delivering exceptional customer service while managing complex dispute scenarios. Under general supervision, the Analyst will service inbound phone calls from customers and bankers in a call center environment to assist customers needing to file a dispute or check on the status of a previously filed dispute. This may include specialized disputes, including denied claims, reassertions, repeat offenders, and Private Bank client customers. The Analyst actively listens to and questions customers, thinking critically to accurately initiate disputes, performing moderate risk analysis, and ensuring compliance with Uniform Commercial Code (UCC) and Regulation E and Regulation Z claims. The Analyst uses various bank and vendor systems to research questions regarding the disputed transactions with the goal of preventing losses to the customer and the bank. By leveraging conflict management skills, the Intake Analyst effectively de-escalates dissatisfied customers and escalates process, customer and procedure concerns to the appropriate team. The Analyst’s goal is to balance customer experience with the bank's risk management, ensuring optimal outcomes for both. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: • Dispute Filing: Accurately file dispute claims in accordance with bank policies and regulatory requirements, comprehensively capturing customer accounts and transaction information to ensure accurate case decisioning., • Documentation: Maintain detailed and accurate records of all customer interactions and dispute filings, using various computer systems for tracking, information gathering, and troubleshooting., • Risk Assessment and Compliance: Conduct initial risk assessment of account and transaction data involving all Federal Regulations (UCC, Reg E/Z) to balance customer experience and case decision accuracy. Stay informed about the latest regulations and policies related to dispute resolution and ensure all actions comply with these standards., • Escalation: Escalate complaints to appropriate leadership when identifying trends/issues and offer recommendations for improvements to policy and procedures, as applicable., • Customer Service: Provide excellent customer service by addressing customer inquiries, projecting confidence, and ownership, and resolving issues promptly and professionally., • Training and Guidelines: Rely on training, instructions, and pre-established guidelines and procedures to execute the functions of the job while referring exception cases to Supervisor/Manager. Performance Metrics: • Quality: Maintain a high level of accuracy in dispute filings and documentation, measured through internal audits and quality assurance reviews., • Conformance: Adhere to the provided daily schedule, including punctuality and attendance, measured through adherence reports., • Sentiment: Ensure positive customer experiences, measured through speech analytics and sentiment analysis., • Average Handle Time: Efficiently manage call durations to meet the average handle time targets, measured through call center performance reports. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED: • One to three years of experience in Disputes, Fraud, Banking, or a related field preferred., • Associate's degree or equivalent work experience., • Strong analytical, problem-solving, multi-tasking, and conflict resolution skills., • Strong oral and written communication skills; ability to communicate effectively verbally and in writing and internal and external customers., • Excellent teamwork, interpersonal skills, and relationship building skills., • Proactive in identifying potential concerns and following up to resolve such issues., • Strong attention to detail and organizational skills., • Ability to work under pressure and meet deadlines within regulatory timeframes., • Ability to exercise independent judgment and knowledge to ensure that departmental procedures and regulations are met, and cases/customer concerns are escalated appropriately to capture Complaints., • Strong computer navigation skills and ability to run multiple screens with different programs while simultaneously taking customer calls. Dispute Intake Analyst At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: or by consulting with your talent acquisition partner.

Job Description Join our team at TowerPinkster and open a new door to an amazing career! TowerPinkster, an architecture, engineering and interior design firm based in Michigan, Indiana, and Kentucky, is looking for a talented Project Architect. This position is responsible for organizing, coordinating, and leading project teams through the development of construction documents. Technical expertise and experience are used to lead the project team through coordination and quality assurance processes throughout the project. Participate in document and clarification efforts, as well as submittal review and site observation during bidding and construction. Position EXPECTATIONS + Responsibilities • Understand project manager expectations throughout each phase of the project., • Perform the coordination efforts with project designer in translating design into contract documents., • Review and understand project scope and contract for professional services., • Coordinate project team and through collaboration with all disciplines, lead the development of:, • Project Plan, • Code Review, • Development of Contract Documents, • Communication and exchange of information, • Create, organize and coordinate the following:, • Document format and arrangement of information, • Document review for accuracy, • Project milestone progress, • Scheduling and coordinating document reproduction, • Review documents with Designer for compliance with design concepts., • Support Project Manager in establishing and maintaining project milestone, deadlines, and delivery dates., • Create and meet established goals and objectives for the design documentation process, • Coordinate communication and documents with clients for the project., • Assist Project Manager in communication with Construction Team throughout construction of project., • Coordinate and assign team tasks and goals with the architectural technical team., • In the absence of Project Manager, lead and preside over team meetings., • Assist Project Manager in Construction Administration, which may include, • Monitor progress of shop drawings, • Pay applications, • Progress meetings, • Site visitsposition competencies, • Excellent oral and written communication skills, • Ability to contribute effectively to a team environment, • Ability to create a collaborative team project approach, • Must be flexible to adapt to situations and changes, • Proficient technical skills with ability to apply technical skills to the job effectively, • Ability to gather and analyze information and develop solutionsPOSITION QUALIFICATIONS, • Accredited degree in Architecture, • Licensure Preferred, • Five years or more of professional architectural experience, • Experience in construction administration, document production and design experience, • Industry-leading compensation package, including paid overtime, performance bonuses, and profit sharing., • National award-winning culture and a supportive work environment that empowers employees to stay healthy, fulfill their interests and passions, and balance work and life goals., • A collaborative work environment along with many culture connection events and wellness activities, to include walking challenges, fitness challenges, book clubs, in-office chair massages, and more. We offer a Thrive program providing incentives up to $400.00 annually., • Flexible work hours with a work-life balance program providing six additional days off per year, and a healthy paid time off program., • A comprehensive benefits package including health, dental, vision, 401(k), life insurance, short-term and long-term disability benefits, and paid community service hours., • Annual team training, professional development opportunities, and career growth planning., • The opportunity to reach your career goals with an award-winning firm. We highly encourage licensure, certification, and professional organization memberships, which are fully paid., • Continued educational opportunities and a tuition reimbursement program., • Firm-paid life and wellness coach for individuals and families in partnership with Ulliance.TowerPinkster is a firm of architects, engineers, and interior designers committed to design integrity, quality, and environmental responsibility. Our doors opened in 1953 with just six people, and now we have more than 250 of the best employees in Michigan, Indiana, and Kentucky. At our firm, it’s our people who make us different. We have the freedom to explore new ideas, the tools to create innovative strategies, and the talent to inspire our clients through interactive design. We strive to create a diverse, equitable, and inclusive culture that empowers each person to be their genuine self. We are committed to Diversity, Equity, and Inclusion. For more than 70 years, we have made significant contributions to our communities through our commitment to quality, sustainability, and equitable design. Our active DEI committee is focused on driving initiatives within three areas: people, purpose, and process. Our expertise and collaborative, client-centered approach means the best ideas rise to the top. TowerPinkster received the 2025 National 101 Best and Brightest Companies to Work for Award and the 2025 Best Firm Award from Zweig Group. We are proud of this achievement and are thankful for our client relationships, our generous communities, and all the employees who contribute to TowerPinkster’s exciting and creative culture! Our supportive work environment helps employees reach their career goals, and we have fun doing it! . We are an Equal Opportunity Employer Powered by JazzHR a3AfeNnUFW

Job Description The Community Care Manager provides trauma-informed, community-based support to survivors of sex trafficking. This role focuses on direct client care, case coordination, and resource navigation for individuals recovering from sexual exploitation. RESPONSIBILITIES: • Provide holistic, survivor-centered services that integrate emotional, spiritual, and practical support through a trauma-informed and culturally responsive approach., • Conduct needs assessments, develop individualized care plans, and offer mobile/community-based follow-up support., • Provide life skills trainings for clients to identify gaps in knowledge and ensure long-term success., • Assist clients in accessing services such as housing, healthcare, employment, and legal advocacy., • Offer mobile or community-based support to meet clients where they are., • Empower survivors through self-advocacy and by fostering sustainable community connections., • Collaborate with internal teams and external partners to coordinate care and support services., • Participate in case reviews, community coalitions, and advocacy efforts., • Maintain accurate, timely documentation and contribute to program evaluation through outcomes tracking., • Regular participation in supervision meetings and team meetings for the sharing of ideas, feedback, and department planning., • Responsible for timely Quality Assurance compliance as related to employee’s roles and functions., • Other duties as assigned, • Bachelor's degree in business, Social Work, or related field of study required; Master’s degree is preferred., • Minimum 2 years of experience working with vulnerable populations, ideally survivors of trafficking., • Knowledge of trauma-informed care, complex trauma, and survivor-centered practices., • Ability to work independently, maintain boundaries, and demonstrate cultural humility., • Ability to work on tight deadlines., • For transportation purposes must have a valid driver's license

Job Description Quality Technician About the Position: QC Lab Technicians provide quality assurance support to production team to ensure the highest quality standards and procedures are met by performing detailed audits of in-process and finished products, documenting daily production processes and collecting data to analyze trends. Works with Quality Control Manager and production teams to diagnose issues and implement corrective action procedures. The technician is expected to achieve this by completing robust inspections, documenting them, and alerting management with any quality concerns. The technician will be taught key customer requirements and standard procedures and will assist manufacturing in understanding them. This role will be production-based and work actively in production while completing essential quality duties. Essential Functions & Responsibilities: • Samples and tests products at various stages of production., • Troubleshoots production and quality issues on production floor and inspects product to ensure quality standards are within tolerance., • Performs internal and external calibration on all test equipment to ensure testing accuracy., • Ensure product dimensions are within specified tolerances and performing a fit test to ensure proper panel engagement, • Ensuring panel aesthetics meet FALK Panel’s documentation and documenting finished products with pictures., • Acceptance testing- ensuring pieces are within tolerance before production, • Inspect incoming steel to ensure they meet internal requirements, • Trains operators and effectively communicates non-compliant product parameters and product/packaging specifications., • Coordinates with shipping and warehouse personnel to move stock for evaluation, isolate stock and put on hold, and scrap stock when necessary., • Completes all necessary paperwork accurately and maintains a filing system so data can be quickly accessed., • Completes multiple daily product collections, evaluations, and testing to include: compression testing, open cell evaluation, R-value testing (fresh and aged), and other lab assessments., • Interacts with line supervisors to report quality non-compliances and follows through verifying improved line conditions to produce a compliant product., • Comply with all safety and company policies and procedures., • High school diploma or equivalent required, • Ability to work 8 hours per day with ability to work overtime and weekends as needed (up to 12 hours per day as necessary for production volume)., • Ability to work in a non-climate controlled environment with extreme temperatures, dust, noise, some outdoor exposure and other conditions typical of a manufacturing environment., • Must be able to use tools, equipment, machinery, etc., • Must have good mathematics skills, the ability to accurately use a tape measure, and be knowledgeable in both US and metric measurement systems., • Must be able to effectively use a computer and have proficient experience in MS Office and Outlook., • Ability to take detailed clear photographs documenting quality., • Ability to read, write, type, and verbally communicate effectively in English., • Ability to sit, walk, and stand for extended periods. Must be able to bend, lift, twist, squat, leg press, push, pull, carry, reach, grasp, and other physical movements typical of product testing and quality control. Ability to safely lift up to 50 lbs. occasionally and 25 lbs. regularly. Must have visual acuity, discernment of color and texture, and finger dexterity., • Must be reliable and dependable.

Job Description Kent County Road Commission is seeking an experienced Director of Equipment and Facilities to lead municipal fleet services and facilities maintenance operations. This executive-level position is responsible for ensuring the safe, efficient, and cost-effective management of KCRC vehicles, equipment, buildings, and grounds in support of essential public services. The Director manages in-house staff (50 EEs) and external contractors, while overseeing capital project planning and budgeting. This person must be able to manage facilities and equipment in addition to collaboratively leading staff in 4 separate locations. Key Responsibilities • Equipment Management: Manage company equipment, including procurement, preventative maintenance, repair/replacement, and safety assurance. Oversee the lifecycle management of municipal vehicles and equipment, maintaining quality while being fiscally responsible and transparent., • Facilities Maintenance & Operations: Oversee daily maintenance activities, including HVAC, electrical, plumbing, structural, and grounds maintenance. Develop and implement preventive maintenance programs for all building systems. Serve as a technical advisor to executive leadership on fleet and facility needs and capital priorities, • Budget & Financial Management: Develop, manage, and monitor operational and capital budgets, ensuring cost-effective utilization of resources. Work collaboratively with other direct level leaders to identify needs and to maintain level of service to the public., • Project Management: Oversee construction, renovation, and repair projects, acting as liaison with architects, engineers, and contractors., • Safety & Compliance: Ensure facility compliance with all local, state, and federal laws and regulations (e.g., OSHA, ADA, DOT, DEQ, etc.), • Education: Associate's degree+ in heavy equipment, facilities management, or a related field., • Experience: 7+ years as auto, heavy truck, and off-road equipment mechanic; three years supervision in building maintenance, facilities management, or equipment management, preferably in a leadership role., • Technical Knowledge: In-depth knowledge of building systems and equipment. Equipment management, maintenance, purchasing, environmental clean-up, and budget procedures., • Software Proficiency: Experience with Computerized Maintenance Management Systems (CMMS)., • Certified Facility Manager (CFM) or similar certification., • Heavy Equipment Management and Operations degree.

Job DescriptionRegional Registered Dietitian Supporting 5 MediLodge Facilities in the Grand Rapids and Kalamazoo Markets We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront. At the end of each day, knowing that you’ve made a meaningful impact in the lives of our residents will be your greatest reward. Why MediLodge? • Michigan’s Largest Provider of long-term care skilled nursing and short-term rehabilitation services., • Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth., • Employee Recognition: Regular acknowledgement and celebration of individual and team achievements., • Career Development: Opportunities for learning, training, and advancement to help you grow professionally., • Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield., • Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers., • Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet., • Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options., • Pet Insurance: Three options available, • Education Assistance: Tuition reimbursement and student loan repayment options., • Retirement Savings with 401K., • HSA and FSA options Licenses/Certification: • Registered Dietitian with the Commission on Dietetic Registration of the Academy of Dietetics and Nutrition, • License or certification as mandated by the state in which employed, • In collaboration with Corporate RD will direct and coordinate the development, implementation, and maintenance of the following:, • Diet Manual, • Menus, • Dietary capital equipment specifications, • Dietary Quality Indicators, • Coordinate dietary services with other patient care services through on-going communication with other director/manager consultants., • Function as facility Dietitian in those facilities designated by the Corporate Dietitian and/or Regional Director of Operations., • Review Consultant reports, Quality Assurance, and survey results from the region. Recommend intervention and follow up if necessary., • Ensure that National and Regional food vendor and manufacturer programs are complied with throughout the region., • In collaboration with operations and facility administration, interview and select facility dietitians and dietary managers., • Routinely communicates issues, concerns, and opportunities for improvement to the Executive Director and Director of Operations., • Uses independent judgment and discretion on behalf of the organization in the performance of these duties., • Monitor and validate nutritional systems for region., • Provide assistance to operations to improve services in targeted facilities., • Provide training to consultants, dietary managers, and dietitians throughout the region as indicated by Quality Indicators, changes in regulations, and facility visits., • Will participate in presurvey visits with the regional team., • Participates in the long-term care survey process. Instructs staff in matters of conduct and disclosure. Maintains a presence at the Nursing Center as directed by the Corporate/Regional team while surveyors are on-site and directs the timely collection of information required by the survey team. Undertakes corrective action while survey is in progress, if appropriate. Works with the Nutrition Services Supervisor/Manager and other Nursing Center departments to develop survey plan of correction, as needed., • Maintains good communications and working relationships with all departments in the Nursing Center., • Performs job duties safely as specified in the physical, sensory, and mental requirements., • Stays abreast of federal regulations for long-term care, dietetic registration/licensure, and food safety, as well as state-specific regulations for the state he/she works and incorporates into his/her work as needed., • Monitors industry trends, new products, current research, and new programs in medical nutrition therapy and foodservice and incorporates into his/her work as needed., • Performs other duties as assigned.Knowledge/Skills/Abilities:, • Ability to read and write in English at a level appropriate for the job., • Ability to communicate effectively with residents and their family members, and at all levels of the organization., • Ability to be accurate, concise, and detail-oriented, • Ability to read, speak, understand, and communicate effectively in English through verbal and written means., • Knowledge of safe food preparation and handling techniques., • Knowledge in quantity food production., • Knowledge of medical nutrition therapy for residents in a long-term care setting., • Understands principles of growth and development for the entire life span with the ability to provide care appropriate for the adolescent, adult, and geriatric residents as appropriate to the resident population.

Job Description The Wellness Director plays an integral role in upholding American House’s mission to enrich the lives of those we serve. Our Wellness Directors supervise, educate, direct and support all Wellness team members. This is a leadership position within the community and serves as manager on duty in the absence of the Executive Director. Duties/Responsibilities: • Overall implementation, delivery, and coordination of resident services at the community., • Carry out supervisory responsibilities of all wellness team members in accordance with American House's policies and procedures. These responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. • Coordinate, along with the Executive Director, family/resident care conferences and serve as a direct liaison between residents, families, and staff. • Assess/evaluate potential residents for Assisted Living/Memory Care level of care utilizing assessment tool. This may involve assessing/evaluating potential residents in their home or another healthcare setting. • Ensure compliance with all state regulatory requirements including mandatory reporting to State Regulatory Body. • Ensure that all incident reports are completed, filed, and that follow-up is conducted appropriately. Completing investigations as needed for all complaints, grievances, and incidents, and working with the Executive Director concerning appropriate responses and corrective actions. • Ensure that all staff follows established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance programs. • Maintain compliance with state regulations and policies for medication administration including oversite of medication management, validation of timeliness and completeness of medication records, completing required responsibilities for Medication Aide programs via supervision, delegation, training, and ongoing competency checks, where applicable. • Provide marketing support within the community by participating in tours and discussions with potential residents and their families about wellness offerings and clinical needs of the prospect. • Maintain high level confidentiality of all information related to the role, • Create positive employee relations through staff appreciation programs, recognition of excellent performance, and retention through regular feedback systems and promotional incentive programs. • Monitor licensure and certification compliance for all Wellness staff., • Provide written and oral reports to the Executive Director and Regional Wellness Director concerning the operation of the Wellness Department. • Lead coordination of health care services with other third-party providers to ensure continuity of care. • Collaborate with the Executive Director for budget, equipment, and supplies needs. Required Skills/Abilities: • 3 years of management experience in healthcare or service-related setting, • Physiological and psychological knowledge related to gerontology, • Ability to have reliable transportation to perform offsite assessments and evaluations for prospective residents Company DescriptionFounded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate peopleFounded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people

Job Description Part time | Flexible Shifts | Monday - Friday | Gain diverse fitness experience Summary NIFS is looking for a substitute fitness professional to join our team at a premier senior living community in Grand Rapids, MI. This is a flexible, substitute opportunity with a national fitness organization! NIFS is hiring substitute Fitness Specialists who can cover classes and fitness center duties when our full-time staff take time off for vacation, training, or illness. The best part, you set your schedule and accept the shifts that work for you! The Health Fitness Specialist in Coverage follows the direction of the Manager to ensure quality in all areas of the Fitness Center including but not limited to customer service, member services, group fitness offerings, and other Fitness Center or departmental initiatives. REQUIREMENTS: • Bachelor's degree in a health-related field from four-year college/university preferred., • Relevant job experience required, • Ability to teach basic group fitness classes, • Ability to safely and accurately prescribe exercise for adults using ACSM guidelines, • ACSM Health/Fitness Specialist Certification preferred; other industry-related certifications (CPT, CSCS, etc.) acknowledged, • Current CPR/AED/First Aid certification required RESPONSIBILITIES: • Assesses health status of members, ranging from apparently healthy to high risk, to provide exercise and other wellness-related counsel/recommendations unique to each individual, • Teaches group exercise classes; provides a range of acceptable activities to meet various fitness levels of class participants; adheres to appropriate safety guidelines while keeping classes inviting, challenging, and well-attended, • Supervises fitness center and uses educational background and other relevant training to accurately and safely answer member questions related to health, fitness, and wellbeing, • Conducts orientations according to the facility layout, membership policies/procedures, and Quality Assurance guidelines, • Help clean equipment and other areas of the facility as needed

Job Description Installation Technician - Starting at $30/hr! This position is a direct hire opportunity! Integrity Trade Services is hiring an Installation Technician for our manufacturing client to start immediately starting at $30/hr! Receive comprehensive benefits through our client upon hire! Responsibilities: As a Machine Validation and Installation Technician, you will be instrumental in ensuring the successful validation, factory acceptance, installation, site acceptance, and customer training for our industry-leading surface enhancement systems. This role requires a solid foundation in mechanical and electrical systems, the ability to execute detailed test plans, and strong skills in customer interaction during acceptance testing and installation. We’re looking for someone with a balance of technical expertise, communication ability, and commitment to exceptional customer satisfaction. Machine Validation * Execute detailed machine validation test plans to confirm compliance with engineering standards and customer requirements. * Perform functional and performance testing to ensure each system meets design and performance specifications. * Work closely with cross-functional teams to identify, troubleshoot, and resolve any issues uncovered during validation. * Prepare and maintain complete and accurate validation reports and documentation. Acceptance Testing * Lead customers through both factory and site acceptance testing to confirm that acceptance criteria are met. * Document test results, compile punch lists, and communicate findings to the project manager. * Coordinate and support the timely resolution of punch list items to enable shipment and final customer acceptance. Installation and Commissioning * Travel to customer sites to manage the installation and commissioning of machines, ensuring seamless integration with existing systems and infrastructure. * Provide technical support throughout installation, troubleshooting, and resolving issues to ensure successful project delivery. * Collaborate with the Machine Installation Coordinator, customers, and other stakeholders to manage schedules, budgets, and logistics effectively. Training * Conduct comprehensive customer training sessions covering machine operation, maintenance procedures, and application development. Technical Expertise * Demonstrate an in-depth understanding of mechanical and electrical systems with strong diagnostic and troubleshooting abilities. * Develop expertise in our surface treatment processes, key process controls, and application development methods. Quality Assurance * Apply and uphold quality assurance processes to maintain high standards of machine performance and reliability. * Participate in design reviews to provide input on validation, installation, and potential product or process improvements. Documentation * Create and manage detailed documentation for installation procedures, troubleshooting, and validation protocols. * Collaborate with the documentation team to contribute to user manuals and technical content. Location: Grand Rapids, MI Schedule/Shift Details: Monday-Friday 8AM-5PM. Qualifications: * Proven experience in machine validation and installation within a manufacturing or industrial environment. * Strong analytical and problem-solving abilities. * Excellent communication and teamwork skills for interacting with clients and cross-functional teams. * Proficiency in reading and interpreting technical drawings, schematics, and specifications. * Solid understanding of mechanical and electrical industrial machinery systems. * Proficient in CNC, PLC, and industrial robotics systems. * Willingness to travel frequently and work independently. * Valid driver’s license and clean driving record. * Ability to obtain and maintain a valid U.S. passport. Benefits: • Medical, • Dental, • Vision, • PTO At ITS, we offer our employees a competitive salary paid weekly and a comprehensive benefits package, including medical, dental, and vision insurance. Interested? Want to Learn More? Reach out to Melissa Bauza at or call 708-321-1266! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities #zr #HIGH1

Job DescriptionOverview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology. Job Description Allied Universal is hiring a Solutions Architect II to support the achievement of sales goals through direct pre-sales support, providing high-quality, innovative, cost-effective technical solutions that meet or exceed our customer's needs in a professional manner. RESPONSIBILITIES: • Develop technical solutions that map customer business requirements to security technology solutions, • Generation of technical scopes of work (SOW) and detailed design narratives for technical solutions and associated cost estimates, • Manage estimation process to include interfacing with multiple representatives of sales, management, and customer teams, • Analyze blueprints, construction drawings, and technical/functional design specifications to prepare compliant solutions, • Research emerging technologies in support of security integration solutions, • Interface with product and distribution partners to obtain systems, device, and equipment pricing during estimating process, • Support the sales team by participating in technical discussions and meetings with customers and/or product partners, • Support the Sales Team in customer-facing ROI (Return on Investment) discussions and technical presentations, • Understanding construction divisions as they relate to electronics safety and security for RFP responses., • A high school diploma required; bachelor's degree in related field preferred; equivalent work experience may be considered in lieu of a degree, • A minimum of 7 years relevant experience with integrated electronic security solutions or 5 years of experience in a pre-sales support or engineering position, • Industry technology certifications such as PSP, CCNA; or product specific certification in Access Control and IP Video platforms, • Working knowledge of network infrastructure, including switches, routers, IP configuration, CCNA or equivalent certification, is preferred. Equivalent work experience may be considered in lieu of certification, • Ability to work in a fast-paced environment; capable of managing multiple tasks, setting priorities, and meeting deadlines, • Must possess excellent written and verbal communication skills; the ability to communicate with stake holders via email, over the phone, and in person is required, • Ability to maintain sensitive information, • Ability to obtain any state licensing requirements, • Proficiency with Microsoft Office (Excel, Outlook, PowerPoint, Project, Visio, and Word), • Ability to travel (20% - 30%) on an as needed basis, • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-26 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1512502

Job Description About the Role We are seeking an experienced Commercial Construction Project Manager to oversee the supply and installation of specialty items for commercial construction projects. This role requires a detail-oriented, analytical professional with strong organizational and communication skills. You will manage multiple projects from start to finish, ensuring they are completed on time, within budget, and to specification. Key Responsibilities • Collaborate with General Contractors, Construction Managers, Clients, and Architects to define project specifications., • Determine resource needs (labor, equipment, materials) while managing budget constraints., • Attend pre-bid meetings and assist with estimating: take-offs, vendor pricing, quote creation, and shop drawings., • Validate vendor pricing before contract execution and monitor quote expiration dates., • Support sales and marketing efforts alongside the General Manager., • Assemble submittals and coordinate physical sample procurement for architectural review., • Maintain an organized inventory of commonly used physical samples., • Review and respond to change requests with updated pricing., • Place orders or coordinate purchase orders with vendors; review and approve invoices., • Track shipments, inspect deliveries, and resolve issues with missing or damaged items., • Coordinate logistics between warehouse, field teams, and customers., • Communicate site coordination needs with other contractors (e.g., power, blocking)., • Conduct site visits and field measurements when needed., • Provide closeout documentation: SDS sheets, warranties, maintenance plans, and install warranty letters., • Proven experience in commercial construction project management or specialty item installation., • Strong understanding of construction processes, materials, and project management principles., • Familiarity with quality assurance and health/safety standards., • Proficient in Microsoft Office 365., • Experience with Procore, PlanGrid, and Bluebeam is a plus (or willingness to learn)., • Excellent communication, negotiation, and leadership skills., • Strong organizational and time-management abilities., • Team-oriented mindset with the ability to lead and collaborate effectively. Company DescriptionDivis10n offers architectural products and services for architects and contractors throughout the United States. Our goal is to solve your commercial product and service needs, under one contract. We take our offerings a step further by offering installation services. We have project management professionals who assist with take-offs, drawings, and submittals on large and small quantity bids. Our staff is here to assist you in finding solutions for all of your commercial specialty product needs. With an office in Grand Rapids, we are the Midwest’s premier provider of commercial specialty products, services, and solutions. No project is too big or too small. Call us today and let us know what we can do for your project.Divis10n offers architectural products and services for architects and contractors throughout the United States. Our goal is to solve your commercial product and service needs, under one contract.\r\n\r\nWe take our offerings a step further by offering installation services. We have project management professionals who assist with take-offs, drawings, and submittals on large and small quantity bids. Our staff is here to assist you in finding solutions for all of your commercial specialty product needs.\r\n\r\nWith an office in Grand Rapids, we are the Midwest’s premier provider of commercial specialty products, services, and solutions. No project is too big or too small. Call us today and let us know what we can do for your project.

Pride Health is hiring a Histotechnician (Traveler) to support our client’s medical facility based in Grand Rapids, MI 49503. This is a 3 months assignment (Possibility of extension or conversion) opportunity and a great way to start working with a top-tier healthcare organization! Note: To be eligible for the traveler pay for this role candidates must be above 50 miles from the work location. Job Details: Job Name: Histotechnician (Traveler) Location : Grand Rapids, MI 49503 Duration : 3-4 months Contract/ Likely to convert to FT based on performance Shift : Monday-Friday 2:00 pm-10:30 pm / Monday-Friday 9 pm-5:30 am Payrate : Total pay: 2500/weekly-- Taxable pay: (27.68*40) 1107/- Non Taxable Weekly Stipends: 1393/- Job Responsibilities: 1. Under general supervision and according to policies and procedures, perform routine and non-routine activities involved in the preparation of slides, for microscopic evaluation by pathologist(s), 2. Process paperwork associated with accessioning and reporting., 3. Ensure proper tissue processing., 4. Under general supervision, perform embedding and microtomy for select specimen types as defined by Histology Manager/Supervisor., 5. Prepare slides for routine Hematoxylin and Eosin staining., 6. Perform coverslipping of stained slides either manually or automated. 7. Under general supervision, perform special stains under approval of/at discretion of Histology Manager/Supervisor., 7. Perform routine maintenance and cleaning of non-complex equipment. 9. Perform filing of finished blocks and slides., 8. Adhere to laboratory's quality control policies, and document all quality control activities., 9. Ensure all corporate safety, quality control and quality assurance standards are met., 10. Ensure compliance with all local, federal, CLIA and CAP regulations., 11. Maintain a clean and well-organized work area., 12. Other duties, as assigned by supervisor. Minimum Qualifications: 1. A.A., A.S. degree and one year of experience within the last 10 years, OR H.S. education or equivalent and 5 years full-time acceptable experience as a Histotechnician within the last 10 years. 2. HT (ASCP) or ASCP eligible OR five years of full time experience in the last 10 years Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto ,home insurance, pet insurance, and employee discounts with preferred vendors. About Pride Health Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics

Job Description About the Company MVP Sports Clubs is a sports facility management company with 5 facilities in West Michigan. We provide corporate service support in the areas of finance, marketing/communications, information systems, human resources, property management, and operational development including sales, fitness, and operations. MVP Sports Clubs represents quality and success in health and recreation in all facets of the community. Simply put, we are a company passionate about fitness and wellness, and believe that healthy communities change lives! Why MVP Sports Clubs At MVP Sports Clubs, we are built around our values of professionalism, friendliness, efficiency, cleanliness, and teamwork! We believe in creating a welcoming, engaging, and fun environment for team members, and we provide them with a full range of benefits to foster this type of environment. • Our part-time team members receive complimentary club membership access for team member, spouse and dependent(s), 401k participation available after completing 6 months of service (must be 18 years of age), access to Work-Space (must be 18 years of age), CPR trainings, complimentary use of Kid's Stuff (up to 2 hours per day) and discounts on select programming, retail and food + beverage. Responsibilities Building Operations • Ensure that all entities of the Athletic Club are operating in accordance with member/guest expectations., • Cross train in all areas of the facility to gain knowledge and understanding of each entity and their relation to the total operation. The Assistant Manager must be prepared to assist any department within the facility, including fitness floor coverage as needed or directed., • Enforce club rules and guidelines, taking appropriate action where indicated and reporting any problems to the appropriate Manager or Director., • Inventory all cash totals daily., • Respond and react to any emergency. Use of incident reports appropriately., • At MVP Sports Clubs facilities with an Aquatics department, trained on MVP’s Basic Water Rescue Training to relieve lifeguards for short breaks, and in the event of a major water emergency, be the back-up responder to assist the lifeguards on duty. If short staffing requires it, assist with supervision and surveillance of the shallow water Aquatics areas., • Establish relationships with members/guests as well as act as a resource and contact for members/guests, and requesting feedback about our current programs, classes, and operations., • Handle all member/guest concerns, questions, and comments with a focus on retention and maintaining a high level of customer satisfaction., • Take prospective members on facility tours., • Attend and participate in regular Service Game training sessions as directed by supervisor., • Maintain a neat and professional personal appearance, by wearing the MVP Sports Clubs uniform (see uniform matrix) and name badge., • Assist with general building operational tasks as needed., • All current Assistant Manager responsibilities are still an expectation of the role., • The Membership Sales Manager and Member Services Manager will work together to create a schedule each month for the AMs with a goal of spreading out the coverage of the sales-focused AM's, so that they are all not working all the same shifts. This allows for more effective coverage from the group daily so that there is as much coverage as possible., • Assisting the Membership Sales Manager with:, • Scheduling and conducting tours., • Updating talk tracks on VFP (as needed, instructed by the membership sales manager)., • Quality assurance regarding other team members of the AM team who are also conducting tours as needed by the membership sales manager., • Attending a weekly meeting with the membership sales manager to be up to speed on all sales-related items/topics and club sales objectives., • Bachelor’s degree in a related field is strongly preferred., • A minimum of 2 years of experience in a high-volume customer service industry. Customer service skills to handle challenging situations., • Required to complete the Aquatics Skills Preparedness Course to provide coverage for lifeguards during short breaks., • First Aid/CPR Training. In the event a team member is hired without CPR or First certifications, they will be required to attend MVP Sports Clubs’ in-house training to obtain this., • Modified MVP Basic Water Rescue Training (to be completed after hire)., • Strong communication, leadership, and organizational skills., • Must be able to work club opening and closing shifts, weekends, and holidays when needed., • Ability to handle multiple tasks and functions while maintaining a low personal stress level., • Physical Requirements: Bend, stoop, crouch, climb, stand, sit and turn/pivot; Lift/lower, push, pull and carry up to 40 lbs; perform office tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, typing, and/or word processing, filing, calculating and use of the telephone; See, hear, and speak with sufficient capability to perform assigned tasks and maintain proper job safety conditions.

Job Description Project Manager – Job Responsibilities • Lead and manage Retail General Contracting, General Trades, and Fixture Installation projects from initiation to completion., • Coordinate effectively with clients, architectural firms, and subcontractors to ensure alignment and smooth execution., • Support the Estimating team with pricing, quantity takeoffs, and bid preparation., • Ensure quality assurance across all scopes of work, maintaining high standards throughout the project lifecycle., • Collaborate closely with Superintendents and Foremen to deliver projects on time, within budget, and in accordance with plans and specifications., • Develop and maintain comprehensive construction schedules, including pre-job planning, value engineering, permitting, and document control., • Monitor project costs and progress, proactively identifying and resolving issues., • Proven ability to manage subcontractors and vendors, ensuring accountability and performance., • Solid understanding of OSHA/MIOSHA standards and job site safety protocols., • Strong expertise in General Trades, including carpentry, doors, frames, hardware, and millwork installation., • Familiarity with Lozier or similar store fixture systems is a plus., • Excellent interpersonal skills with a focus on building and maintaining positive relationships with clients, contractors, suppliers, and internal teams., • Effective communicator across departments including Accounting, Estimating, HR, Coordination, and Management., • Bachelor’s degree in construction management preferred but not required., • Deep understanding of construction processes from pre-construction through closeout., • Strong verbal and written communication skills., • Proficiency in construction software such as Microsoft Project, Procore, Bluebeam, and estimating/accounting platforms., • Team-oriented mindset with a collaborative spirit—and a good sense of humor!Company DescriptionD&D Building is a full-service commercial construction company focusing on general contracting and providing industry-leading skilled trades professionals for commercial projects. Since 1968 we have worked diligently to capitalize on market changes in the industry, increasing our overall efficiencies and, above all, promoting safety in the workplace. These measures have led us to developing a strong workforce of highly trained skilled-trades professionals across many facets of the commercial construction industry. Our high standards and expectations for both our employees and quality of work have further increased our efficiencies. This allows us to pass project cost savings onto our clients.D&D Building is a full-service commercial construction company focusing on general contracting and providing industry-leading skilled trades professionals for commercial projects. Since 1968 we have worked diligently to capitalize on market changes in the industry, increasing our overall efficiencies and, above all, promoting safety in the workplace. These measures have led us to developing a strong workforce of highly trained skilled-trades professionals across many facets of the commercial construction industry. Our high standards and expectations for both our employees and quality of work have further increased our efficiencies. This allows us to pass project cost savings onto our clients.

Job Description Position Overview The Production Manager is responsible for overseeing all aspects of production operations to ensure efficiency, safety, quality, and cost-effectiveness. This role will lead multiple production teams, drive process improvements, and ensure delivery of high-quality products that meet customer expectations and company objectives. The Senior Production Manager acts as a key liaison between production, maintenance, supply chain, and quality assurance departments. Key Responsibilities Operational Leadership • Lead daily production activities to ensure on-time delivery and optimal utilization of resources., • Develop and implement production schedules that align with sales forecasts and inventory requirements., • Analyze production metrics (throughput, yield, downtime, etc.) and implement corrective actions to improve efficiency. • Ensure that standard operating procedures (SOPs) are consistently followed and updated as necessary. Team Management • Supervise and mentor production supervisors and line leads; provide coaching and development opportunities across 3 shifts. • Build a culture of accountability, safety, and continuous improvement among production staff., • Conduct performance evaluations, set objectives, and manage workforce planning including recruitment and training. Quality & Safety • Maintain compliance with all company, safety, and regulatory standards (e.g., OSHA, ISO, etc.)., • Partner with Quality to ensure production output meets specifications and quality targets., • Investigate and resolve production or quality issues, ensuring root-cause analysis and corrective actions are implemented. Process & Continuous Improvement • Drive lean manufacturing initiatives, OEE, 5S, and other process improvement programs., • Collaborate with Engineering and Maintenance teams to enhance equipment reliability and reduce downtime., • Identify automation and technology opportunities to improve throughput and reduce waste. Budget & Reporting • Manage production budgets, including labor, materials, and overhead expenses., • Review and help forecast COGS targets., • Participate in strategic planning and contribute to capital investment decisions. Qualifications Education: • Bachelor’s degree in Industrial Engineering, Manufacturing, Operations Management, or related field. Experience: • Minimum of 8–10 years in manufacturing or production management, with at least 5 years in a leadership role., • Proven track record of managing large-scale operations or multi-line production environments., • Experience in lean manufacturing, OEE, or continuous improvement methodologies. Skills: • Strong leadership, communication, and interpersonal skills., • Excellent analytical and problem-solving abilities., • Proficiency with ERP/MRP systems and production planning tools., • Deep understanding of manufacturing KPIs and performance metrics., • Ability to manage multiple priorities in a fast-paced, high-volume environment. Key Performance Indicators (KPIs) • Production efficiency and on-time delivery rate, • Scrap and rework reduction, • Labor productivity, • Safety incident rate, • Customer satisfaction metrics, • Budget adherence

Installation Technician - Starting at $30/hr! This position is a direct hire opportunity! Integrity Trade Services is hiring an Installation Technician for our manufacturing client to start immediately starting at $30/hr! Receive comprehensive benefits through our client upon hire! Responsibilities: As a Machine Validation and Installation Technician, you will be instrumental in ensuring the successful validation, factory acceptance, installation, site acceptance, and customer training for our industry-leading surface enhancement systems. This role requires a solid foundation in mechanical and electrical systems, the ability to execute detailed test plans, and strong skills in customer interaction during acceptance testing and installation. We’re looking for someone with a balance of technical expertise, communication ability, and commitment to exceptional customer satisfaction. Machine Validation • Execute detailed machine validation test plans to confirm compliance with engineering standards and customer requirements., • Perform functional and performance testing to ensure each system meets design and performance specifications., • Work closely with cross-functional teams to identify, troubleshoot, and resolve any issues uncovered during validation., • Lead customers through both factory and site acceptance testing to confirm that acceptance criteria are met., • Document test results, compile punch lists, and communicate findings to the project manager., • Travel to customer sites to manage the installation and commissioning of machines, ensuring seamless integration with existing systems and infrastructure., • Provide technical support throughout installation, troubleshooting, and resolving issues to ensure successful project delivery., • Demonstrate an in-depth understanding of mechanical and electrical systems with strong diagnostic and troubleshooting abilities., • Apply and uphold quality assurance processes to maintain high standards of machine performance and reliability., • Create and manage detailed documentation for installation procedures, troubleshooting, and validation protocols., • Collaborate with the documentation team to contribute to user manuals and technical content. Location: Grand Rapids, MI Schedule/Shift Details: Monday-Friday 8AM-5PM. Qualifications: • Proven experience in machine validation and installation within a manufacturing or industrial environment., • Strong analytical and problem-solving abilities., • Excellent communication and teamwork skills for interacting with clients and cross-functional teams., • Proficiency in reading and interpreting technical drawings, schematics, and specifications., • Solid understanding of mechanical and electrical industrial machinery systems., • Proficient in CNC, PLC, and industrial robotics systems., • Willingness to travel frequently and work independently., • Valid driver’s license and clean driving record., • Ability to obtain and maintain a valid U.S. passport. Benefits: • Medical, • Dental, • Vision, • PTO, • 401k

Job Description Performs work involving the installation, maintenance repair of buildings, grounds, and equipment as well as painting and/or cleaning projects, as needed. Serves as a member of the facilities team in completing projects according to instruction and established procedures. RESPONSIBILITIES: • Buildings/Construction:, • Repair/rebuild broken furniture., • Repair/rebuild damaged door jams, staircases, or other wood items within the agency., • Assist with new construction, i.e. fences, buildings, etc., • Make and install shelving units, bulletin boards, and other assigned projects., • Repair or replace roofing materials as needed., • Replace window panes, and/or hardware as needed., • Plumbing repairs., • Electrical repairs., • Tile work and flooring repair., • Finish work including drywall and painting., • Troubleshoot heating and cooling issues., • Installation of new doors and lock systems., • Preventative maintenance., • Maintain tools, supplies and other equipment in a neat, clean, orderly manner., • Report needs for additional supplies, equipment, etc. with adequate notice to assure that they are available when needed., • Maintain required work records and completes other written reports., • Assist with moving office and home furniture as needed and to provide repairs as requested by staff., • Assist with cleanup of areas that may become damaged by residents, and as needed, make temporary repairs to the damaged area., • Perform other maintenance projects as required and assigned by the Facilities Foreman or Manager of Facilities., • Complete painting and/or cleaning projects that may become necessary outside of the agency’s contracted services of this nature (i.e. primarily touch-up painting, unexpected carpet spot spot cleaning, etc.)., • Manage stairs to basements and second floors of resident buildings., • Share on-call availability for evening, night or weekend hours for emergency situations, where delaying service may cause greater damage, safety, security or other increased problems., • Grounds work including snow removal and salting., • Appliance repair and rebuild., • Small automotive repairs., • Keeping the facilities shop clean and organized., • Home Inspections as needed., • Event set up (tables and chairs)., • Drive agency vehicles including pulling/backing up a trailer as needed., • Responsible for timely Quality Assurance compliance as related to employee’s roles and functions., • Regular participation in supervision meetings and team meetings for the sharing of ideas, feedback and department planning., • Regular, predictable, and reliable attendance is an essential function of this position. The employee must maintain a consistent work schedule and be available during the assigned hours to perform the duties of this role., • High school diploma or trade school equivalency in education., • Must have a valid driver's license., • Prior experience in maintenance works, leading to evidence of acquired skills in one of the maintenance areas listed above., • Working knowledge of tools, common appliances and devices., • Solid understanding of technical aspects of plumbing, carpentry, electrical systems etc. Starting Range: $23-26 Hourly Benefit Details: • 403(b) retirement plan with employer match, • Medical Plans with great coverage options, • Free supplemental virtual PCP care with medical plan, • Flexible Spending Accounts, • Health Savings Accounts, • Dental and Vision plans, • Pet insurance, • Legal insurance, • A Locally Partnered Employee Assistance Program, • Competitive paid time off, • Direct deposit, • Federal Student Loan Forgiveness through PSLF, • Paid Holidays, • We also offer a variety of employer paid benefits for full time staff, • Short term disability, • Long term disability, • Life insurance up to 2x your annual salary, • No-cost, employer paid training and re-certification provided to staff, • Wedgwood has full gymnasium and state-of-the art 24-hour wellness center filled with a wide variety of workout equipment, available to staff at no cost., • Walking trail that leads around the beautiful campus., • Through community partnerships, Wedgwood employees and in some cases family members, are eligible for application and tuition fee discounts for several local colleges and universities.

Job DescriptionSalary: Stipend Communications Internship Organization Description Family Futures mission is to shape a community in which all children are supported to reach their full potential. Our geographic focus is primarily Kent County with some services extending into other communities. We help children ages 0 through 5 by supporting parents, providing connections to resources and programs, and offering ways to monitor and enhance early childhood development. We believe in supporting our employees, volunteers, and interns to be successful as well. Family Futures offers a strength-based, learning-driven, quality improvement-based culture that celebrates equity and diversity and an opportunity to grow while making an impact in your community.Family Futures values a diverse workplace and strongly encourages individuals with diverse backgrounds and lived experiences to apply. Job Overview The Communication Intern gains practical, hands-on experience in the communication and marketing fields through social media, print design, web content editing, copywriting, public relations, fund development, and project management. This position will help with outreach and generate community involvement through various communication efforts across multiple platforms. This intern will be part of a larger team to provide support to other areas of the organization as needed. This internship position is unpaid, but interns will receive a $500 stipend to help cover costs related to the internship (food, housing, transportation), and college credit can be earned. This internship is to be completed in person, not virtually. This internship will run from May 11th through August 28th, and will have a mandatory orientation on May 7th, 2026 from 9:00am-2:00pm at the Family Futures office. This internship can also be extended into multiple internship periods ending in either August 2026 or January 2027. If interested in a longer internship period, please reach out to the hiring manager. Family Futures employees, volunteers, and interns serve as spokespersons and champions of Family Futures in the communities we serve. A position at Family Futures may entail the following: the use of a personal vehicle, lifting of boxes (roughly 25 lbs.), as well as attendance of community events outside of regularly scheduled hours. For any adaptations or accommodations for the above information, please reach out to the hiring manager. Roles and Responsibilities • Support the Communication Team on various projects and day-to-day operations, • Social Media content creation, management, and evaluation, • Support targeted outreach mailing campaigns, • Support and manage programmatic outreach projects, • Familiarize self with Family Futures branding and standards, • Analytics and reporting on campaigns, • Perform research on sources relevant to Family Futures demographic, • Perform website maintenance and quality assurance, • Copyediting Required Qualifications • Current college student or recent graduate, • Ability to work independently and as part of a team, • Strong written and verbal communications skills, • Strong Microsoft Office skills, • Detail oriented, • Effective time management and organization skills, • Ability to maintain confidentiality, • Ability to work autonomously, • Ability to work at least 15 hours per week Preferred Qualifications • Knowledge of design concepts, • Graphic design experience, • Experience with email marketing platforms, such as MailChimp, • Experience managing Facebook, TikTok, Twitter, LinkedIn, YouTube, and Instagram, • Experience in audio and video editing, • WordPress and/or Elementor website platform experience, • Working knowledge of Adobe Creative Suite and Canva, • General understanding of Google analytics and Facebook analytics