Customer Service jobs in Grand Rapids, MichiganCreate job alerts

Key Responsibilities Communicate with customers via chat, email, video, and calls to resolve issues and celebrate successes Guide customers through the platform's features and best practices Gather customer feedback and collaborate with the team to enhance customer satisfaction Required Qualifi

Key Responsibilities Lead and motivate a team of remote customer support agents Create schedules and manage coverage plans for the customer support team Address customer inquiries and escalations in a timely and professional manner Required Qualifications Bachelor's degree preferred At least

Key Responsibilities Provide implementation and integration tasks including requirements analysis, business process analysis, system configuration, testing, training, and post-implementation support Deliver high-quality advisory and support services to government contractors to drive successful o

Key Responsibilities Onboard and activate new Chinese-speaking brands, guiding them through the setup and integration process Optimize campaign-specific offers and prepare end-of-campaign reports for account managers Engage in daily or weekly communication with clients via WeChat and manage adve

A company is looking for a Customer Support Agent for a 1-3 month contract. Key Responsibilities Provide written support to Galatea readers and CandyJar viewers Manage customer inquiries via Zendesk, handling over 100 contacts per day Draft and update Help Center articles to assist users in reso

Job DescriptionCraft Adventures, Expeditions & Cultural Escapes Remote | Flexible Schedule | Full-Time or Part-Time Turn Your Passion for Adventure into a Career Do you thrive on adrenaline, exploration, and helping others discover the world beyond the ordinary? Affinity Travels is seeking an Adventure Travel Consultant to design personalized journeys from dreamy escapes across Michigan to global expeditions, cruises, and immersive cultural tours. This remote opportunity is perfect for those who love storytelling, nature, and meaningful travel. No experience required, just a spirit of adventure and a desire to help others explore with purpose. What You Will Do • Design custom itineraries for adventure seekers, including hiking trips, cultural expeditions, and off-the-beaten-path escapes, • Guide clients through destination choices, lodging, transportation, and activities tailored to their travel style, • Build trust and loyalty through personalized service and expert recommendations, • Stay current on global travel trends, seasonal adventures, and local events, • Partner with vendors and tour operators to deliver seamless, high-impact experiences What We Offer, • 100% remote work with flexible scheduling, • Choose your pace: full-time or part-time, • Commissions, bonuses, and performance incentives, • Access to exclusive travel tools, perks, and insider resources, • Supportive team culture and opportunities for growth, • Free training and personal development programs Who You Are, • Passionate about adventure, nature, and cultural exploration, • Excellent communicator with a service-first mindset, • Organized, proactive, and detail-oriented, • Experience in travel, hospitality, or tourism is a plus but not required Apply today and start crafting journeys that inspire, transform, and celebrate the beauty of Michigan and beyond.

Taco Bell - Grandville is currently hiring a full time or part time Restaurant Supervisor for our Grandville, MI location.A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals.A Restaurant Supervisor will assist in the planning and management at Taco Bell -

Are you a strategic thinker with a passion for precision and leadership? Our client is seeking a dynamic Project Accounting Manager to champion financial operations across their Michigan Division. In this pivotal role, you'll oversee the financial heartbeat of many construction projects - ensuring accuracy, integrity, and timeliness in every report. You'll lead and mentor a talented team of project accountants, collaborate closely with project managers and field teams, and drive innovation in compliance, accountability, and continuous improvement. Your expertise will directly shape this companies financial strength through proactive risk management and robust internal controls - making you a key player in their continued success. Project Accounting Manager Responsibilities: People Leadership • Lead, mentor, and develop a team of project accountants to ensure consistent performance, professional growth, and alignment with company standards., • Establish clear expectations for timeliness, accuracy, and collaboration., • Promote a culture of accountability and continuous learning within the accounting function., • Oversee all client billing processes, ensuring accuracy, transparency, and alignment with contract milestones. Ensure all project accounting activities-including billing, job cost reporting, and WIP analysis-are performed accurately and on schedule., • Oversee owner pay applications and job setup to ensure alignment with contractual terms., • Partner with project managers to review cost performance, resolve discrepancies, and take corrective action where needed to protect project profitability., • Resolve billing or payment issues promptly, maintaining professionalism and responsiveness in all client and subcontractor interactions., • Maintain proactive financial controls that safeguard assets and ensure compliance across all projects., • Identify, assess, and communicate areas of financial risk to the Controller and project leadership., • Ensure compliance with contractual, legal, and internal control requirements, including lien waivers, sworn statements, insurance certificates, W-9s, and other documentation., • Coordinate and oversee the month-end close process, ensuring accuracy and timeliness of accruals, WIP reports, and general ledger reconciliations., • Maintain strong procedural and accounting controls to ensure compliance with company standards., • Prepare and review project-level financial reports, including profit/loss analysis and unbilled revenue tracking., • Lead or participate in process improvement initiatives to enhance accuracy, efficiency, and consistency across the project accounting function., • Leverage Acumatica or similar systems for billing, reporting, and job management., • Collaborate with leadership to identify technology and workflow enhancements that strengthen data integrity and financial insight. Project Accounting Manager Education & Requirements: • Bachelor's degree in accounting, finance or related field, • 8+ years of construction industry experience, • Leadership - Capacity to inspire and motivate others, manage team dynamics, and guide individuals toward achieving common goals., • Financial Acumen - Strong technical knowledge of accounting principles, reporting standards, and financial analysis., • Integrity & Confidentiality -Demonstrates integrity and discretion in managing sensitive information. Builds trust by safeguarding company, client, and team data and ensuring appropriate level of confidentiality is maintained in all communications and actions., • Compliance Expertise - In-depth understanding of regulatory requirements and audit standards., • Analytical Skills - Skilled in interpreting financial data and identifying trends and opportunities for improvement., • Communication - Clear and effective communicator capable of conveying complex financial information to non-financial leaders., • Systems Knowledge - Proficiency in accounting software and ERP systems, with a continuous improvement mindset. #INNOV2025 #ZRCFS #LI-MY1

Customer service or customer relationship experience. We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. Previous customer service and sales expe

Full training and mentorship (no experience required). Comfort with basic technology (Zoom, email, online tools).

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactio Customer Service, Associate, Service, Retail, Custo

Full training and ongoing support provided.

Join our team and live the Ollie-tude!: (Ollie’s Core Values).BE A TEAM PLAYER- Associates are expected to be supportive and work together.BE CARING- How do I treat others with courtesy, dignity, and respect?.BE VALUE OBSESSED- Live the “good stuff cheap” mindset.BE COMMITTED- Operate with gri

This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Responding promptly to customer inquiries via phone and email.

Our team is the heart and face of our brand, and by supporting them, we ensure they deliver the same care, connection, and exceptional experience to every customer. Greet every customer with a wave and a smile. Genuinely thank each customer for choosing Mister.

Customer Relationship Management: Establish and maintain strong relationships with customers, addressing concerns and ensuring their needs are met effectively.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.This position supports

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Customer service and/or retail experience preferred but not required. Spade is looking for a customer service specialist.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility., • Handle incoming customer service calls, • Dispatch incoming customer phone calls, • Accept customer calls and return customer, • Respond to client requests for coverages while representing their best interests., • Create and explain individualized policies via our Needs Analysis system., • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided, • 100% work from home., • Competitive compensation., • Paid weekly along with earned bonuses., • Career advancement opportunities., • Full benefits after 3 months., • Values a healthy work-life balance

Customer Service Scheduler- Hearth & Home.This role supports the Hearth division by managing customer orders, installation scheduling, and warranty tracking.The position involves serving as the primary point of contact for fireplace installation coordination while delivering excellent customer servi

Customer Service Associate - Temporary.Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Engages customers and patients by greeting them and offering assist

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with questions and recommendations.Manage sales transactions while working assigned cash register.Maintain se

Provide support on product selection and application. And More Perks that support your well-being and career growth. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

Affinity Group is seeking an Account Manager with Bakery and/or Deli Tech experience.The Account Manager position is responsible for increasing the market share of the brands we represent by developing and maintaining relationships with key retailers.The position involves presenting our client’s p

Customer Service Representative - Float.Grand Rapids Branches but travel as needed to other locations.WMCB is hiring part-time Float CSR's.This position would travel between our Grand Rapids branches with potential to travel to other branch locations.It is a great way to start your banking career!!.

Provide the customer with a single-point contact.Transformation of the project plan into measurable milestones.Communication of pertinent information to the project team.Weekly/daily monitoring of the project schedule and budget for adherence to plan.Chair team meeting for progress/plan evaluation.U

Family Dollar - 5840 Division Ave S [Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Ke

We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a "get it" mentality, a "want it" attitude and the "capacity" to learn and grow professionally and personally.Goldfish Swim School Core Values:.We go above a

IT Support Specialist Business Client Support (MSP Environment). Serve as the first response for client support tickets via phone, email, and web portal. Prior professional IT support experience is required.

We are seeking an experienced and highly organized Fire Alarm Service Manager to lead our service department. Respond to off-hours answering service calls, ensuring emergency service needs are met. Knowledge of service management tools or scheduling software is a plus.

Remote Customer Service Representative. Benefit from a bonus structure tied to customer satisfaction and service qualityyour dedication truly pays off. Experience in high-touch customer service, technical support, or call center environments serving premium clients.

This role supports the Hearth division by managing customer orders, installation scheduling, and warranty tracking.The position involves serving as the primary point of contact for fireplace installation coordination while delivering excellent customer service.The ideal candidate will maintain accur

Store 4706318: 5133 Alpine Ave, Comstock Park, Michigan 49321.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Servi

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!.ELS is hiring for the position of Customer Service Associate in Grand Rapids, Michigan.Founded in 1987, MHVillage/Datacomp is a subsidiary of ELS and a nationa

Holiday Stationstores - 514 Michigan St NE [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of paymen

Taco Bell - Grandville is looking for a full time or part time crew member to join our team in Grandville, MI.As a Taco Bell - Grandville crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen.Working with us will give you the flex

Maintain sign-out system and Inventory for department tools and equipment used by Field Service Engineers and Engineers. Support field service personnel on job site and generates service trip summaries for use in assuring accurate invoices and closing out orders quickly. Use the BAAN computer system

You may request assistance in completing the application process by calling 616.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking agents t

At Dave and Buster's - Kentwood, we're looking for enthusiastic individuals to join our front of house team as a full time or part time waiter/waitress. Waiters/waitresses should learn the menu and continually educate themselves on specials. A successful waiter/waitress will handle complaints with p

Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. Continuum will ship you company equipment to use). Continuum Global Solutions partners with top companies around the world to deliver customer care services th

We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in account management to join our client's team and t

Answer and manage incoming calls, emails, chats, and/or interactive voice response systems. Previous experience in customer support, client services, sales, or a related field.

We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. As a Customer Service Advisor in our contact centre, you will play a crucial

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.

Ambition Over Experience: No prior experience is necessary we value ambition, determination, and a hunger for success. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Entry Level Customer Service/Sales.

Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Engages customers and patients by Customer Service, Associate, Customer Experience, Service, Store Manager

About the job Customer Service Representative - Remote. We are looking for motivated and service-oriented individuals to join our remote team. Strong customer service or sales background (preferred, not required).