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Job Description You are the conductor of the Mellow Mushroom orchestra. You’re the first impression for guests, and first impressions set the tone for the guest experience. You greet everyone with a smile (including guests on the phone), maintain the waiting list, and seat guests according to server availability. Your attention to detail and communication skills are valued and crucial. You are also the final note of our guests’ experience, and your genuine ability to connect with guests is one of the many reasons Mellow guests keep coming back. RESPONSIBILITIES: • Greet all guests with a smile upon arrival; maintain good energy and optimism in a fast-paced environment, • Seat guests according to server availability; accommodate special requests and answer questions about the menu, • Manage the waiting list like a pro; record names and party numbers then provide an estimated waiting time, • Answer phones and manage the wait list system; be the tour guide of the Mellow experience for call-in, dining room, and bar guests, • Assist with take-out orders, as needed, • Inspect tables for proper presentation and completeness; assist servers and team members when called upon

Job DescriptionB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! Join the amazing team at Holiday Inn Dulles! This position is responsible for assisting O'Malley's Pub, B. F. Saul Hospitality Group, restaurant staff in greeting and seating guests, clearing and resetting tables in an efficient and courteous manner, Adheres to all health regulations, stocks necessary supplies, and performs basic restaurant cleaning duties. Follows Holiday Inn’s high standards of quality to ensure guest satisfaction. MUST have evening (PM) availability for scheduling with fluctuating days off depending on business needs.Responsibilities: • Guest Service: Greets all guests in a courteous and friendly manner. Anticipates and responds to guests needs in a positive and timely manner while providing the highest level of service to the guest. Assists other team members as necessary to meet guest needs. Understands and follows Holiday Inn guest service recovery program., • Bussing/Cleaning: Responsible for clearing and wiping down tables and counters, disposal of garbage, cleaning floors, picking up dishes and glass wear, and re-stocking as necessary. Transfers full tubs to the dish room, and assists other restaurant and kitchen staff as needed., • Safety/Risk Management: Maintains a clean and safe work area, and handles all beverage/food in compliance with Holiday Inn brand, local, state and federal regulations. Assist in maintaining sanitation and cleanliness of the restaurant, kitchen, and dish room. Follow all Holiday Inn procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures., • Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to Holiday Inn grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings and adheres to Holiday Inn attendance policy., • Miscellaneous/Other Duties: Completes all required side work, and takes initiative to jump in to assist servers, dishwashers, or other restaurant staff as needed. Works as a team player and actively contributes to the success of the guest’s experience., • Helps control expenses: Follows Holiday Inn procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. Required Skills and Experience:, • High school diploma/GED or equivalent experience required., • Must be customer focused, pay attention to details, and work well with others., • Must be able to perform job duties in a repetitious and fast paced environment., • Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift., • Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift., • Prefer one year prior bussing experience in a fast paced environment. EEO AA M/F/Vet/DisabledBenefits:, • Well-Being Benefits, • Health Insurance, • Dental & Vision Insurance, • Short & Long Term Disability, • Long Term Planning:, • 401(k) Retirement Program, • Paid Life Insurance, • Tuition Reimbursement, • Team Member Programs:, • Our Big 3 Mission Statement Leaders of the Month/Year, • Annual Performance Appraisals and Wage Increase Opportunities, • Annual Team Member Banquets, • Annual Team Member Engagement Survey, • Discounted Room Rates for Team Members, Family and Friends