Communications Specialist
7 days ago
Amarillo
Job DescriptionDescription: Swann Animal Clinic is Hiring for a Veterinary Customer Service Associate in the Amarillo area! We are looking for someone who has exceptional customer service experience to work in our communications office! Proficiency in data entry, basic computer programs, & knowledge of google suite is preferred. This position will be interacting with clients on a day to day basis. In order to succeed in this environment, you will need to be friendly, enjoy interacting with the general public, have professional phone etiquette, and have exceptional customer service skills. You will be interacting with veterinarians, veterinary technicians & pet owners on a day-to-day basis, so professionalism and a positive attitude are required. You must be punctual, dependable, well organized, and have attention to detail. Our work hours are Monday - Saturday between 7:00 am-10:00 pm. If you’re looking for a rewarding career with a great company in the Amarillo area, apply today. Requirements: Job Type: Full-time Pay: Starting at $12 per hour Job Duties: • Answering/making phone calls (heavy volume), • Scheduling/confirming appointments, • Record keeping & data entry utilizing several platforms, • Communicating with veterinarians & pet owners, • Calling pet owners for patient updates, • Processing prescription refill requests, • Communicating with pet owners via phone, text and email, • Customer Service: Any previous is preferred, • Multi-line telephone: Any (Preferred), • Receptionist: Any (Preferred), • Data Entry: 55 wpm & 10 key (Preferred), • English, • Health insurance (vision, dental, medical options), • Paid time off (earned over time), • Flexible scheduling, • Staff discounts/incentives, • Comfortable atmosphere, • 401k matching, • Dependable/honest, • People-oriented, • Can multitask with ease, • Able to sit for long periods of time, • Independent, but also a team-player, • Comfortable handling conflict, • Able to navigate multiple advanced computer programs, • 8 hour day shift, • Monday to Saturday, • 30-60 minute lunch, • High school or equivalent (Preferred)