Front Desk Associate
hace 28 días
Scottsdale
Job DescriptionBenefits: • Employee discounts, • Opportunity for advancement, • Training & development Ready to join a world-class firearms training facility in the heart of North Scottsdale? United Defense Tactical (UDT) at 4848 E Cactus Rd, Scottsdale, AZ 85254 is hiring a Front Desk Associate to deliver exceptional customer service, keep our cutting-edge facility running smoothly, and champion our mission of empowering civilians, military, and law enforcement through reality-based tactical training. If youre organized, upbeat, and thrive in a fast-paced environment, this is your shot to make an impact! What Youll Do: • Customer Service: Greet every visitorwhether in person, by phone, or emailwith warmth and positivity, handling inquiries, complaints, and requests while living our Serve selflessly with the highest integrity value., • Receptionist Duties: Own the front desk, directing customers to training areas, managing check-ins/outs, and keeping the space clean, organized, and ready for action., • Administrative/Clerical: Keep us on track by updating customer records, processing reservations and billing with precision, and tackling tasks like scanning and filing., • Education/Training Support: Welcome a diverse crowdcivilians to prosto our state-of-the-art facility, answering questions about handgun, rifle, and shotgun programs to ignite their training journey., • Fitness Mindset: Bring high energy and enthusiasm, like a fitness coach, to a tactical setting, empowering customers to build skills and confidence as they defend themselves.Responsibilities:, • Welcome customers and guide them to the right department or person., • Answer calls and emails promptly and professionally., • Keep the front desk area tidy, stocked, and organized., • Process inquiries, resolve issues, and escalate when needed., • Check customers in/out, ensuring accurate reservations and billing., • Maintain and update customer records in our database., • Coordinate with team members to meet customer needs seamlessly., • Handle clerical tasks (photocopying, scanning, filing) with care., • Uphold UDT policies and a professional demeanor at all times.What Were Looking For:, • High school diploma or equivalent., • 1-2 years of customer service or receptionist experiencethink gym desks, tactical ranges, or busy offices., • Top-notch communication and multitasking skills for a bustling environment., • Comfort with Microsoft Office/Google Suite and office tools (computer, scanner, etc.)., • A positive, proactive attitudebonus if youre passionate about firearms or self-defense!, • Availability for 8-hour shifts, including evenings and weekends (flexible scheduling offered)., • Competitive Pay: $18.50-$22.00/hourstandout wages in Scottsdales 85254 market., • Perks: Score employee discounts on firearms training and gear, hands-on skill development in tactical self-defense, flexible scheduling, networking with tactical pros, and a tight-knit team spirit., • Mission-Driven: Join a team dedicated to empowerment, living values like Dont make excuses, make it happen and UDT is a synonym for world-classoperate like it.Company Overview: United Defense Tactical is a premier firearms training facility committed to equipping people with the skills and confidence to handle real-world threats. Located at 4848 E Cactus Rd, our Scottsdale hub offers top-tier programs, advanced equipment, and a passion for excellence in customer service. Our Purpose: Empowerment through tactical trainingdelivering the most comprehensive, reality-based experience to civilians, military, and law enforcement. Our Values: • Dont make excuses, make it happen., • Serve selflessly with the highest integrity., • Show up with positivity, high energy, and excitement., • UDT is world-classoperate like it in all you do., • Be organized. Be clean. Be prepared., • Keep calm and respect others., • Educate & Executebut above all, EMPOWER.Start Date: August 2025, though the exact start date is currently unknown. Ready to Step Up? Bring your energy and organization to UDTs vibrant 85254 community. Preferred candidates should submit a professional headshot and resume to . Apply today to join a team thats all about making a differenceone customer at a time!