Intake Sales Specialist
22 days ago
Carmichael
Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off This role drives the business. Every job starts with you. If youre the type who answers fast, takes control of the call, and closes, keep reading. If you wait, hesitate, or just take messagesthis isnt for you. What This Role Really Is You are the first point of contact and the first sales rep. When someone calls us, its because something went wrongflood, fire, damageand they need direction now. • You set the tone, • You take control, • You move the job forwardSpeed matters. Confidence matters. Closing matters. What Youll Do • Answer immediately speed-to-lead is everything, • Take control of the call guide the conversation, dont follow it, • Qualify and close get commitment and schedule the inspection, • Capture everything loss details, access, decision-maker, insurance, • Set the job up right clean, complete info so ops can execute, • Hand off seamlessly no dropped balls, no confusion, • Document like a pro CRM entries must be clean and complete, • Continuously improve refine scripts, tighten processes, get better daily What Winning Looks Like, • Speed-to-lead: under 60 seconds, • Close rate: 80%+ qualified calls booked, • Zero sloppy files: 100% accurate CRM entries, • Customer feedback: people remember how you handled the call Who Were Looking For, • You show up. Every day. On time., • You have a sales mindset you ask for the business, • You stay calm but in control under pressure, • You dont miss details, even when things are moving fast, • You communicate clearly and confidently, • You take ownership wins and losses are yoursBonus if you have:, • Restoration, construction, dispatch, or insurance experience, • Bilingual skills What You Get, • Competitive pay, • Strong benefits (medical, PTO, holidays), • Clear growth path this is not a dead-end role, • Real training and development, • A team that expects performance and backs you up What to Expect, • High-volume, fast-paced environment, • Calls that require urgency, empathy, and control, • Occasional after-hours rotation during major loss events, • On-site role in Greater Sacramento The Bottom Line This is not a receptionist role. This is frontline sales. You control the pipeline. You drive revenue. You set the standard. If youre hungry, accountable, and know how to closeapply. Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.