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Job Description CARING PEOPLE ALLIANCE JOB DESCRIPTION YOUTH DEVELOPMENT SPECIALIST Community Centers R.W. Brown Boys & Girls Club Statement of General Purpose The Youth Development Specialist is responsible for the administration and coordination of one or more of the services, programs, and activities provided throughout CPA’s Community Centers, including developing and implementing new programs; improving existing programs; recruiting and retaining participants and volunteers; and planning, coordinating, and participating in events and activities. Youth Development Programs provide enriched academic, youth development, and recreational activities and services to older youth with special needs circumstances in after-school and evening programs. These activities and services typically include academic subjects, arts and crafts, drama, sports and recreation, fitness, computer technology, tutoring and mentoring, financial management, reading, public speaking, community service volunteer work, games, field trips, hikes, etc. Examples of Essential Functions and Responsibilities • Identifies, plans, monitors, schedules, organizes, delivers, administers, supervises, and participates in new and revised activities and services for special needs youth and their families through structured programs in CPA Community Centers; ensures active and continuing parental involvement., • Participates in recruiting and retention of program participants, parents, and volunteers through a variety of outreach techniques; contributes to positive image, public awareness, utilization, and support for programs; prepares, coordinates, and presents speeches, exhibits, special appearances, etc. before Community Center, school, community, civic, social, and similar groups., • Provides ongoing counseling, guidance, direction, and support in a variety of academic, recreational, social, and other subject areas during regularly scheduled workdays as well as evenings and weekends., • Oversees conduct and behavior during activities and events; prevents altercations and injuries through non-confrontational, non-physical, non-threatening techniques; teaches conflict resolution through the development and use of verbal skills., • Orients and counsels’ participants and their families in program requirements for entrance and continuation; participates in development of case management plan; provides ongoing individual and group counseling, guidance, direction, and support for their participation., • Assists in scheduling activities to maximize the use of facilities and services; officiates sports and games; instructs and leads participants in athletic, cultural, and social programs; distributes and controls the use and care of supplies and equipment., • Assists in planning, organizing, scheduling, and accompanying participants and their families on field trips., • Provides guidance and direction to parents and volunteers participating in CPA programs and services., • Participates in evaluation and assessment of youth programs, services, and activities, and their impact on individual, family, and community needs and interests; participates in developing plans and processes to meet those needs and to increase interest and responsiveness., • Develops knowledge, awareness, and working relationships with community, social and human services agencies, and other resources available to program participants and their families., • Ensures that program environment is neat, clean, and safe for program participants, volunteers, parents, and others; ensures compliance with health and safety requirements., • Prepares timely and accurate intake, planning, case management, program performance, caseload, routine, and exception reports in accordance with government, funding source, and CPA regulations and requirements and established policy and procedure., • Ensures complete, accurate, and accessible files and records for program participants and their families., • Assists in ensuring adequate inventory of supplies and equipment; assists in preparation of requisitions for additions and replacements; assists in receiving and storing of ordered materials; ensures neat, clean, and secure storage., • Participates in in-service and outside staff training and development programs, supervisory meetings and conferences, etc.; utilizes training and education opportunities to augment skills and abilities; applies new skills to improve service to clients and their families., • Participates in meetings with management, peers, staff, participants, families, volunteers, community agencies, etc. to maximize services, minimize costs, identify and resolve problems, etc., • Performs related work as required. Core Competencies • Knowledge of the methods, principles, and practices of the field of social work., • Ability to provide leadership and direction in operating one or more services, programs, and activities., • Ability to apply creativity, imagination, spontaneity, humor, perseverance, and a variety of motivational techniques to make programs successful., • Knowledge and skill in a variety of organized sports and athletics, cultural activities, and recreational programs, and the ability to teach, encourage, engage, motivate, guide, and direct program participants, volunteers, parents, and others., • Ability to exercise tact, discretion, and judgment in ensuring that participants observe rules of good sportsmanship in recreational and sports activities., • Knowledge and skill in a variety of academic and scholastic subjects, and the ability to teach, encourage, engage, motivate, guide, and direct program participants, volunteers, parents, and others., • Knowledge of the principles and practices of first aid and CPR., • Knowledge of the principles and methods of organization, program planning and scheduling, and techniques of community and group relations., • Ability to communicate effectively with children, parents, families, employees, and others in a positive, pleasant, professional, and productive manner in writing, by telephone, and in personal contacts., • Working knowledge of administrative policies, procedures, and work methods., • Ability to provide management with timely and accurate reports and recommendations., • Ability to maintain complete, accurate, and accessible program files and records., • Working knowledge of personal computers and their use and applications in a human services or similar environment. Minimum Qualifications • Five (5) years of experience working with adolescents/teens in a formal, organized, and structured social, recreational, academic, youth development, or similar program., • Bachelor’s Degree in human services, social work, education, psychology, or a related field preferred., • Any equivalent combination of acceptable training, education, and experience Other Requirements • Must possess a valid driver’s license with a clean driving record., • Must be able and willing to operate a 13-passenger van to transport program participants for field trips, activities, and events, as required., • This position includes the normal physical demands associated with sports and recreational activities in a community center or similar program, including lifting, bending, and carrying; and travel to other facilities throughout the Philadelphia area., • This position requires availability and flexibility to participate in services, programs, and activities during regularly scheduled workdays, evenings, and weekends., • This position is exempt from the overtime provisions of the Fair Labor Standards Act.

Job Title: Legal Intake Agent Job Type: Temp-to-perm (60-90 days, convert to perm if successful). Location: Cherry Hill, NJ - 100% in office Shifts available: 4 openings... • Sat thru Wed - 8am-4pm – Thurs and Fri off, • Wed thru Sun - 8am-4pm – Mon and Tues off, • Sat thru Wed - 4pm-12am – Thurs and Fri off, • Mon thru Fri - 4pm-12am – off Sat and Sun Keys to the role: • Great Entry Level role with a major Law Firm!, • Recent bachelor degree grads are encouraged to apply, • Growth path Growth & Leadership Path... there is an opportunity to move into leadership roles, such as Legal Assistant or Doc Valuation (typically within 1–3 years). Prefer candidates interested in evolving into leadership positions after 6–8 months. Overview: Are you passionate about helping others and providing exceptional service? A leading law firm in mass tort and class-action litigation, is seeking dedicated Intake Center Agents to join our team. As an Intake Center Agent, you’ll be the first point of contact for potential clients, delivering a welcoming and supportive experience. This role offers growth opportunities to advance into leadership positions or explore new roles within the firm. If you’re detail-oriented, compassionate, and thrive in a fast-paced environment, we’d love to hear from you. Client Interaction: • Answer inbound calls and address client inquiries with empathy and professionalism., • Make outbound calls to follow up on potential client leads, ensuring prompt and accurate responses., • Prioritize inbound calls and new intakes, adhering to protocols for timely and effective service. Information Gathering & Documentation: • Collect detailed information from clients, following specific intake guidelines., • Accurately document call details, including client needs and relevant information, in the system., • Ensure thorough and precise data entry to support the legal intake process. Support & Service Quality: • Provide clients with a positive and informative experience, addressing any questions or concerns., • Communicate important information about our services and assist clients in understanding the process., • Respond to client feedback and requests with a commitment to maintaining high satisfaction levels. Adherence to Protocols: • Follow all call scripts and protocols for consistency and quality., • Work with the leadership team to improve call handling techniques and continuously enhance service. Qualifications: • Associate or bachelor’s degree preferred, High school diploma or equivalent required, • College grads preferred; strong communicators adept in sensitive situations., • Go-getter, growth-oriented, ambitious, with leadership potential., • Interest in the legal field is a plus, • Call center or customer service experience is preferred but not mandatory., • Reliable transportation, • Strong verbal communication and active listening skills., • Ability to work in a fast-paced, high-volume environment., • Basic knowledge of legal terminology is a plus, but not required., • Excellent organizational skills and attention to detail., • Ability to handle sensitive and confidential information with discretion., • Proficiency in Microsoft Office and case management software (Salesforce) preferred.

Admissions Sales Specialist Victory Bay Recovery Center Position Overview The Admissions Sales Specialist is responsible for driving new client admissions by converting inbound inquiries, qualifying prospects, and guiding families through the decision-making process. This role directly impacts census growth and revenue by effectively assessing clinical and financial eligibility, overcoming objections, and ensuring a seamless intake experience. The position combines consultative sales, client relationship management, and cross-functional coordination to maximize admissions while maintaining compliance and ethical standards. Key Responsibilities Revenue & Conversion Focus • Own the full admissions sales cycle from initial inquiry through admission decision., • Conduct consultative needs assessments to determine clinical appropriateness and insurance eligibility., • Convert qualified inquiries into admitted clients while meeting or exceeding conversion targets., • Proactively follow up with all non-converted inquiries to drive future admissions., • Maintain consistent outreach cadence to increase close rates and reduce lost opportunities., • Screen all inbound inquiries using company criteria and compliance standards., • Accurately document lead activity and maintain real-time updates in CRM and bed-board systems., • Track and manage referral pipelines to maximize occupancy and minimize open beds., • Build strong rapport with families, patients, and referral sources to drive trust and urgency., • Maintain consistent communication with Outreach Coordinators to align on referral strategies., • Partner with Medical, Clinical, and Operations teams to expedite admissions and remove barriers., • Meet individual admissions and conversion KPIs., • Participate in ongoing sales training, objection-handling development, and call reviews., • Assist in training new team members on admissions sales best practices., • Consultative Selling, • Objection Handling, • Pipeline Management, • Customer Relationship Management, • Negotiation, • Adaptability in High-Pressure Environments, • Goal-Oriented & Metrics-Driven, • Conversion Rate, • Admissions Volume, • Speed to Contact, • Follow-Up Compliance, • Revenue Contribution Education • High School Diploma or equivalent required, • 1-4 years in healthcare admissions, inside sales, call center, or consultative sales environment, • Experience working with insurance verification preferred, • Knowledge of substance use treatment industry preferred

Job Description Together We Build – Partnership, Innovation, Excellence, and Safety At Kelso Industries, 3,500+ employees across 30 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to grow your career, make an impact, and be part of a team where innovation, excellence, and safety come first. Recruiter Notice: We respectfully ask external recruiters and staffing agencies not to submit candidates. We only accept direct applications. Build the Workforce Powering Kelso Industries Kelso Industries is seeking a high-energy, results-driven Talent Acquisition Specialist – Trade & Craft to scale our field workforce across the MEP+ (Mechanical, Electrical, Plumbing and related) trades. This role will primarily support hiring across the Eastern U.S. and is designed as a remote position, with a strong preference for candidates operating within the Eastern Time Zone to ensure alignment with regional leaders and field teams. This is a hands-on, full-cycle recruiting role for a recruiter who thrives in fast-moving environments, excels at sourcing hard-to-find trade talent, and wants to build scalable recruiting practices that improve speed, quality, and candidate experience across a multi-company platform. While the core focus is skilled trades and craft hiring, this role will flex into select professional and technical searches as business needs require. Position Overview The Talent Acquisition Specialist – Trade & Craft serves as a strategic hiring partner to operating company leaders. This role owns full-cycle recruitment for field and trade positions and collaborates closely with hiring managers to drive effective, timely hiring decisions in competitive labor markets. This is a fully remote position. Candidates located in the Eastern U.S. or operating within Eastern Time Zone hours are strongly preferred. Occasional regional travel for hiring events, site visits, and leadership meetings is expected. Key ResponsibilitiesRecruiting & Sourcing * Own full-cycle recruiting for trade, craft, field, and select professional roles - from intake through day 1 * Develop and execute proactive sourcing strategies across job boards, social platforms, referrals, industry networks, and direct outreach * Build and maintain evergreen talent pipelines for recurring and hard-to-fill roles * Tailor sourcing strategies to local labor markets to effectively "meet talent where they are" * Drive urgency and hiring velocity in tight skilled labor markets Hiring Partnership & Employer Brand Activation * Partner with hiring managers to clarify role requirements, define success profiles, and align on hiring timelines * Influence effective hiring decisions through data, market insights, and candidate calibration * Translate Kelso's employer value proposition into compelling job postings and outreach messaging * Represent Kelso and its operating companies professionally in the marketplace * Support regional hiring events, trade fairs, and community outreach efforts Process, Metrics & Candidate Experience * Deliver a high-quality candidate experience through clear communication and consistent follow-through * Maintain accurate and timely data in Greenhouse to ensure reporting visibility and compliance * Monitor and improve key recruiting metrics including time-to-fill, source effectiveness, conversion rates, and hiring manager satisfaction * Identify process improvement opportunities and partner with TA leadership to enhance scalability and efficiency Hiring Execution & Operational Support * Coordinate interviews and manage structured interview processes * Drive offer management, reference checks, and pre-employment screening coordination * Manage multiple requisitions across operating companies while maintaining quality and speed * Flex into professional, technical, or corporate recruiting needs as business demand requires Required Qualifications * High school diploma or GED required; bachelor's degree preferred * 2–5+ years of full-cycle recruiting experience * Demonstrated success recruiting skilled trades, craft, construction, industrial, or MEP+ roles strongly preferred * Proven strength in proactive sourcing and pipeline development * Experience working within an ATS (Greenhouse preferred) and sourcing platforms such as LinkedIn and Indeed * Strong stakeholder partnership and influencing skills * Highly organized, data-oriented, and comfortable operating in a fast-paced environment * Ability to work independently in a remote setting while maintaining strong cross-functional communication Work Location & Travel * Fully remote role * Strong preference for candidates located in the Eastern U.S. or operating within Eastern Time Zone hours (preferred locations are Philadelphia, PA or Charlotte, NC) * Up to 15% travel within the assigned region expected for hiring events, operating company visits, and leadership meetings Compensation is targeted @ $70,000 - $85,000 Why Join Kelso Industries? Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors. Here you will experience: Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways. Company Culture: You'll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable. Impact: Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day. Competitive Compensation & Benefits: You'll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being. Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business

We are a Fine Jewelry Manufacturer looking for a Client Success Specialist to enthusiastically guide our clients and stakeholders through their customer journey. This position’s responsibilities include receiving and routing phone calls, managing package intake/outtake, ensuring security and safety protocols are met, and generally assisting in the running and maintaining of a busy front office. At times, you may be asked to work with our marketing director to help create social media content for the shared benefit of our social media platforms as well as coordinating with our clients social media platforms. To be successful in this role, you should be an excellent communicator with a positive attitude and outgoing personality. You are familiar with Microsoft office business applications and will help continue to bolster our reputation as a company that offers excellent customer support via phone, email, and at times, in person. To grow with our company you can use this role to gain product and industry knowledge that can can be used in areas like Client Success Management, or Marketing/Social Media management Responsibilities: • Receiving incoming calls, • Understanding clients needs and re-directing them to appropriate party, • Receive clients and guests following established security protocols., • Develop working relationships with existing clients and identify sales opportunities., • Respond to customer inquiries in a timely manner via phone and email., • Update internal databases with information., • Gather customer feedback and share with product and marketing teams., • Generating social media content Requirements: · Experience as a Customer Support Specialist or similar Customer Service role · Positive and outgoing personality · Excellent communication and problem-solving skills · Patience when handling challenging clients and experience in dispute resolution. · Familiarity with popular social media platforms and current social media styles and trends Desired Qualifications · Experience working in the fine jewelry or hospitality industries. · Working understanding of QuickBooks and Microsoft office suite Why you’ll love working with us: • Full Health Benefit, • On-the-job training, • Opportunities for advancement, • Paid time off, • Paid training, • Friends and family jewelry discount!

Job Description General Description The Peer Recovery Specialist is responsible for monitoring the safety, security, sobriety and transportation of Victory Bay’s clients, who are in various levels of treatment for substance abuse. Tasks & Responsibilities A. Essential Duties • Monitor and direct the daily schedule of clients, including performing tasks and staying on schedule to attend all treatment and activities. Organization and punctuality are key., • Transport clients to treatment facility, and back to residence in Victory Bay transport vehicle. Comply with driving guidelines and GPS monitoring system., • Monitor the condition and behavior of all clients for intoxication/drug use., • Administer Urine Analysis and breathalyzer on scheduled days of the week and communicate to medical the results via email., • Promptly relieving previous Peer Recovery Specialist and completing shift change report., • Conduct searches of clients at intake and assist in completing intake paperwork., • Always maintain and control company keys., • Monitor clients and direct into group sessions or appointments when needed., • Make concerted effort to build relationships with each client and model healthy communication as part of program of Recovery., • Complete shift change reports weekly., • Manage and defuse conflict between clients impartially and respectfully. Effectively remind clients of rules and consequences of breach. Enforce punitive measures when necessary., • Maintain a collegial but professional demeanor, reflective of healthy sobriety, and appropriate boundaries with each client., • Adhering to scheduled client transports and arrive to the facility in a timely manner., • Report to and communicate with Direct Supervisor., • Assist with facility maintenance., • Running Ancillary groups and imputing group notes into KIPU., • Assists and covers other staff when necessary to maintain high productivity and efficiency in the department., • Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information., • Take Accountability: Take constructive feedback and prevent discourse among our peers., • Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner., • Be Professional: Wear business casual attire (please see dress code policy). Competencies • Adaptability, • Customer Service, • Decision Making, • Dependability, • Ethics, • Interpersonal Skills, • Job Knowledge, • Conflict Management, • Organization Skills, • Productivity, • Self-Development, • Teamwork Performance Standards & Measurement • Compliance with essential and incidental duties; compliance with company policies and procedures., • Compliance with state and federal laws and regulations applicable to the business. Equipment, Tools & Machines • Use of computer, telephone, and other office equipment such as a printer and fax., • Use of company network and email domain. Working Conditions • Air conditioned and well-illuminated office environment and outdoor environment., • May have several responsibilities at once. Interaction with others is constant and can be interruptive., • Work may be stressful at times due to high level workflow., • Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs., • Participates in educational training, orientations, or compliance programs as needed to maintain competency., • If you must leave your employment with our company, we request employees to give us at least 14 days resignation notice in writing. Demands • Enthusiastic self-starter operating with sustained energy and showing great initiative., • Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc., • Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors., • Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees, and business partners, among others., • Excellent organizational skills., • Accepts constructive criticism well in an open and non-defensive manner., • Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment., • Ability to function independently and with flexibility., • Ability to work under pressure, handle multiple tasks and interruptions., • Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 50lbs., • Ability to sit, stand, or walk for extended periods of time., • Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements. Qualifications Education: • Current CPR Certification, preferred, • Narcan training, preferred, • Peer Recovery Specialist Certification, preferred

Job Description Job Posting Title: Employment Specialist Job Description Employment Specialist Job Description Employment Specialist Part-Time Primary Responsibilities: To work with clients who are eligible for supported employment services in obtaining and maintaining competitive employment Specific Responsibilities: Review and/or assist with obtaining information from the initial intake to access client’s education, work history, work interests, aptitudes and to clarify the plan. · Assist client with development of resume and interviewing skills · Conduct situational assessments to determine client's strengths, skills, challenges and employment goals · Identify potential employers through ongoing job development and establish job leads · Perform initial job coaching and support for individuals with disabilities at the worksite · Assist with job coaching substitute coverage as a member of the Supported Employment team · Provide transportation training with client as needed · Maintain ongoing communication with employer, client, and family to monitor client’s employment performance and progress · Work collaboratively with employers to resolve workplace conflicts that involve clients · Discuss and report progress to Supported Employment Program Manager /Director, Special Needs Department in bi-weekly meetings · Maintain monthly contact with referring DVRS/DDD Counselor to update on clients’ progress via e-mail or phone · Maintain accurate and timely case files and documentation as mandated by New Jersey Division of Vocational Rehabilitation Services and Division of Developmental Disabilities · Maintain documentation in compliance with JFCS requirements Perform other tasks as required within the Supported Employment Program Qualifications: · Minimum Bachelors degree (in psychology, sociology, counseling, or related field and one year experience in social service field · Ability to interact with clients, families, employers, and professional staff in a compassionate and professional manner · Valid driver’s license, registration, insurance, and good driving record · Flexible, self-motivated and independent EEO Statement: The Jewish Federation of Southern New Jersey, and our family of agencies, is an Equal Employment Opportunity employer. We do not discriminate based upon a person’s actual or perceived gender, race, creed, color, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, marital/civil union status, domestic partnership status, familial status, religion, national origin, nationality, ancestry, age, veteran or military status, disability that does not prohibit performance of essential job functions, or other legally protected characteristics. The Federation participates in the E-Verify program. The Federation is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need assistance or an accommodation due to a disability, you may contact us via the link on this posting. EOE

Job Description Job Purpose Summary: Responsibilities Include: Monitor and direct the daily schedule of clients; including performing tasks and staying on schedule to attend all treatment and activities. Organization and punctuality are key. • Transport clients to treatment facility, and back to residence in Victory Bay transport vehicle. Comply with driving guidelines and GPS monitoring system., • Monitor the condition and behavior of all clients for intoxication/drug use., • Administer Urine Analysis and breathalyzer on scheduled days of the week and communicate to medical the results via email., • Promptly relieving previous Peer Recovery Specialist and completing shift change report., • Conduct searches of clients at intake and assist in completing intake paperwork., • Always maintain and control company keys., • Monitor clients and direct into group sessions or appointments when needed., • Make concerted effort to build relationships with each client, and model healthy communication as part of program of Recovery., • Complete transportation notes in KIPU daily., • Complete client notes in KIPU weekly., • Manage and defuse conflict between clients impartially and respectfully. Effectively remind clients of rules and consequences of breach. Enforce punitive measures when necessary., • Maintain a collegial but professional demeanor, reflective of healthy sobriety, and appropriate boundaries with each client., • Adhering to scheduled client transports and arrive to the facility in a timely manner., • Report to and communicate with Direct Supervisor., • Valid Driver's License - Reviewed by MVR report, • Current CPR Certification, • Narcan training, • Peer Recovery Specialist Certification, • Crisis Prevention Institute Certification (Within first 90 days of employment)

Job DescriptionAbout Us Action Wellness started as ActionAIDS in 1986 when a group of dedicated volunteers came together to support their community at the beginning of the HIV epidemic. Today, staff provide a range of trauma-informed services to help persons with HIV and individuals with substance use disorders at risk of acquiring HIV achieve physical, emotional and economic well-being. Job Summary The Intake and Assessment Specialist provides comprehensive intake and assessment case management services to individuals who are currently incarcerated, ensuring timely identification and response to their needs. Offers expert consultation to staff on prison-related issues and acts as a primary liaison with Prison Health Services, YesCare, the Defenders Association, court officers, and probation and parole offices to promote coordinated care and clear, effective communication. Essential Functions • Receive and process referrals from multiple sources for services to incarcerated individuals., • Conduct in-person needs assessments to identify client priorities and service requirements., • Develop and document individualized service care plans in collaboration with each client., • Maintain accurate, timely, and complete activity logs and case records., • Collect updated medical and demographic information and obtain informed consent from each client., • Manage a reduced caseload, providing targeted case management and advocacy for HIV-positive individuals who are incarcerated or recently released. Responsibilities include visiting clients in prison, at home, in the hospital, and during office appointments to ensure continuity of care and support., • Maintain up-to-date knowledge of resources, benefits, and entitlements to effectively advocate for clients and facilitate appropriate referrals., • Facilitate client access to medical care, social services, and other provider systems by offering information, referrals, and arranging necessary services. Conduct monthly follow-ups to monitor support systems and reassess client needs as appropriate., • Collaborate with care providers to coordinate hospital discharge planning and address home care requirements, ensuring smooth transitions and continuity of care., • Deliver specialized case management and advocacy for individuals living with symptomatic HIV who are transitioning back into the community following incarceration., • Assess client needs and facilitate admission to substance abuse and/or mental health treatment programs when appropriate., • Collaborate with Action Wellness team members—including direct service staff, housing specialists, volunteers, and others—to coordinate comprehensive client support., • Research and maintain connections with agencies and organizations that provide services to incarcerated and recently released individuals, ensuring clients have access to appropriate resources., • Complete all required paperwork, documentation, and referrals within the time frames specified in the Direct Services Policy and Procedure Manual., • Record all client contacts for assigned cases in accordance with established documentation timelines., • Finalize intake records and information/referral inquiries within 24–48 hours of receipt., • Attend weekly one-on-one supervisory meetings to review cases, progress, and professional development goals., • Participate in monthly team supervision sessions to share insights and strengthen collaborative practices., • Participate in Action Wellness staff meetings and scheduled in-service training sessions., • Engage in required on-site and off-site trainings and staff development activities to enhance skills and maintain best practices. Education and Experience • Bachelor’s degree in Social Work, Human Services, Psychology, or a related field is required., • Minimum of two (2) years of experience in case management, social services, or a related field, preferably working with individuals impacted by HIV/AIDS, incarceration, substance use, or mental health challenges., • Familiarity with correctional environments and reentry services strongly preferred., • Bilingual in Spanish and English, with experience in correctional settings preferred; demonstrated ability to work effectively with diverse populations. EEO, ADA Statement, and Salary Action Wellness is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employee(s) with disabilities to perform the essential functions of their job, absent undue hardship. Work Location, Hybrid Information, and Salary Based out of our Kensington office, Hybrid remote after 90 days Full-time, Non-exempt. Annual pay range: $44,000-49,000 No phone calls please.

Job Description POSITION: Intake Specialist REPORTS TO: Manager of Nutrition & Client Services POSITION TYPE: Part-Time ABOUT MANNA MANNA is a nonprofit organization in Philadelphia providing nutrition services to improve health for people with serious illnesses who need nourishment to heal. By providing medically tailored meals and nutrition education, we empower people to improve their health and quality of life. SUMMARY: The Intake Specialist supports the Nutrition Department and is responsible for coordinating the delivery of appropriate and timely nutrition services to members referred to our program via their health insurance provider or medical care provider. The Intake Specialist serves as the point person for communication with referral sources and care coordinators from insurance companies and works closely with the Registered Dietitians on staff to schedule counseling appointments as well as assist with other daily clerical needs. SUPERVISORY RESPONSIBILITIES: None. ESSENTIAL FUNCTIONS: • Process client referrals received from medical care providers and/or MCO Care Coordinators., • Ensure a seamless, complete and effective enrollment process for all prospective clients, • Receive referrals via MANNA’s Referral Portal, or a secure email server, and manage updates in the internal referral log, • Promptly processes referrals through a telephonic intake process with the referred client, providing detailed explanation of services and scheduling nutrition counseling appointments with the registered dietitians., • Data entry in MANNA’s client software tool., • Utilize computer software/hardware and other office equipment to consistently and accurately enter data, • Maintain accurate and timely data and documentation updates for each client both electronically and within the paper chart., • Refers to Registered Dietitians for oversight if interpretation of clinical information as needed, • Follow all HIPAA policies and procedures to protect client confidentiality., • Completion of monthly Recertifications for existing philanthropic MANNA clients., • Manage a monthly census of clients due for their meal program Recertification., • Complete a telephonic health update assessment, • Communicate with the medical care provider to obtain updated health information., • Present documentation to MANNA’s Registered Dietitians to determine ongoing eligibility., • Fulfill customer services responsibilities., • Provide exceptional customer service and a positive experience for potential clients, • Act as the initial point-of-contact for calls coming from current and prospective clients, caregivers, or medical care providers, • Receive and process voicemails in a timely fashion., • Other duties as assigned. REQUIRED SKILLS AND ABILITIES: • Bilingual English – Spanish required/preferred; fluency in English required., • Excellent verbal and written communication skills., • Strong interpersonal with a commitment to high-quality customer service., • Exceptional organizational skills with strong attention to detail., • Effective time management skills and a demonstrated ability to meet deadlines., • Strong analytical, critical thinking, and problem-solving skills., • Ability to perform effectively in a fast-paced, occasionally high-stress environment., • Bachelor’s degree in health or social services related field preferred., • High school diploma or equivalent required., • At least one year of related experience required., • Must be able to sit/stand at a desk for long periods of time., • Must be able to read fine print on paper, computer, and databases. All offers of employment at MANNA are contingent upon successful completion of out standard credentialing process, which includes a criminal background investigation, a drug screen, and submission of requested proof of the COVID-19 vaccine. SALARY: $24.00 - $26.00 hourly HOURS: MWF (20 hours: 8 hours - M/W, 4 hours - F) with eventual option for 1 WFH day/week. BENEFITS: 401(k) plan with match, PTO hours, sick hours, paid holiday hours, floating holiday hours, and optional 1 WFH day per week. MWF (4 hours) with the option of 1 WFH day/week. Occasional 1-2 days/week of overlap in the office

Job Description Currently, we are seeking a Full-Time Drug & Alcohol Specialist to work at our Susquehanna Park Drug and Alcohol program. This position is responsible for providing substance abuse recovery supports, education, counseling and guidance to participants. This position also develops and reinforces mechanisms and resources to facilitate a substance free life style. Additional responsibilities also include; • Developing individual recovery/treatment plans with Participants and discuss with team; review Participant progress and needs during case consultations and interface with local community and area services providers/agencies to facilitate program cooperation and/or alternate resources to current plans., • Assisting with intake and admission of prospective Participants into the service; provide assistance in the completion of intake and placement forms. Complete PCPC and or ASI as required., • Provides and facilitates drug and alcohol related education to team members. Must observe and report Drug and Alcohol signs and symptoms., • Assist with initial evaluation and admission of prospective Participants into the service; provide assistance in the completion of intake and placement forms. Complete Pennsylvania Client Placement Criteria (PCPC) and/or Additions Severity Index (ASI) as required., • Attending staff meetings, training sessions and certification classes, in compliance with applicable state, local and Agency requirements, as they relate to the overall growth and development of the program., • Providing direct support through effective communications with program staff, Participants, families and other local area supports., • Masters Degree in Human Services/Social Sciences and 1 – 2 years of relevant experience in substance abuse counseling; or Bachelors degree and CAC with 2 years experience, or any combination of experience, education or training that would provide the level of knowledge, skill and ability required., • Certified Addiction Counselor (CAC), • Some knowledge of multiple support systems for substance abusers., • Good communication skills., • Frequent talking and listening., • Requires the ability to lift, carry, hold, kneel, reach, stack, stoop and bend, which may include direct intervention with residents., • Must be available for local travel., • Must possess valid driver's license., • May require crisis intervention in emergency situations, including inclement weather., • Requires flexibility in scheduling and ability to do 24 hour on-call coverage. Horizon House offers competitive compensation and a comprehensive benefit package including: medical & dental, (9) nine paid holidays, generous paid time off, tuition reimbursement, retirement savings plan, voluntary tax sheltered annuity, transit benefit program, opportunities for advancement and more. Horizon House, Inc. is an Equal Opportunity Employer #zrat

Job Description We at The Simone Law Firm, P.C. are a collaborative, welcoming, and positive team. We authentically care about one another and our clients. We work hard, trust and respect one another and value the contribution that every team member makes to serving our clients. We value people who are task-focused and results-oriented yet balanced with honest and ethical work so that we can trust in each other and produce quality results for our clients. We work hard each day and take time to celebrate our accomplishments. If you are a self-starter who enjoys working with people, managing client relations, collaborating with a team of professionals, and earning the trust of your colleagues, you might be an excellent match for our client service and intake specialist. We are looking for a mature, experienced customer service team member to be the first point of contact for our clients. You will be an integral part of developing client trust and the client relationship. Compensation: $38,000 - $50,000 yearly Responsibilities: The basic duties of the position are: • Provide an outstanding experience of service and professionalism to our clients, potential clients and vendors, • Talking to potential clients to find people who are A+ clients who need the firm’s help, • Screening out unqualified leads to protect the lead’s and the attorney’s time, • Schedule consultations for new potential clients and follow up with potential clients before and after their initial consultation, • Process payments for initial consultations prior to scheduled appointment using LawPay, • Ensuring the firm calendar and sales calendars are up-to-date and organized, reflecting scheduled consultations and other important meetings and deadlines, • Smoothing out the engagement process by sending retainer agreements and requests for retainer payments and documents and following up if not received, • Following up with potential new clients who at first do not schedule consultations but may with a follow-up call, • Also serve as a part-time receptionist, answering all incoming calls to the office and ensuring all calls are answered promptly and handled efficiently and professionally Qualifications: Experience and Skills Required: • Customer service experience is required. Legal experience is a plus, • Sales experience preferred, • You must be comfortable with a computer and demonstrate proficiency with common office applications (Word, Outlook, Excel). You must have excellent spelling and grammar, • Ability to relate to individuals from diverse backgrounds to build trust and rapport, • You MUST be a positive person, maintain a positive attitude, and work collaboratively with other team members as well as current and potential clients, • Ideal candidates have phone sales experience and are able to empathize with callers who may be in the midst of a challenge and/or a deeply personal situation, • High School Diploma Required; Associates Degree or higher preferred About Company We serve clients in the areas of Nursing Home Law, Health Law, Elder Law, Wills and Estates, Homeowner Association Law, Real Estate, Planning & Land Use, Zoning, Corporate, Contract, Business Law, and Collection in both New Jersey and Pennsylvania. Visit our website to learn more about who we are and what we do. Who we are: • Detail-oriented -- quality and precision-focused, • Outcome-oriented -- results-focused with a strong performance culture, • Stable -- traditional, stable, strong processes, • Team-oriented -- cooperative and collaborative

A leading compliance and benefits firm is seeking an Intake Coordinator/Compliance Specialist to join their team in Mount Laurel, NJ.

If you are a self-starter who enjoys working with people, managing client relations, collaborating with a team of professionals, and earning the trust of your colleagues, you might be an excellent match for our client service and intake specialist. Responsibilities: The basic duties of the position

A leading benefits consulting firm seeks an Intake Coordinator/Compliance Specialist to join their Mount Laurel, NJ office.

Job Description The Registered Nurse Home Health Case Manager, at the request of the Intake Department, provides nursing services to patients as ordered by the physician. The nurse is a specialist in assessing the patient's condition and developing a plan of care to improve, monitor, and document the course of treatment prescribed by the physician for the patient's diagnosis. The plan of care is developed to reduce symptoms, educate the patient, promote compliance with the prescribed plan of care, and assist the patient in becoming independent with self-care when capable, based on the individual needs of the patient. Additionally, the nurse communicates with all members of the care team to ensure proper coordination of care. Primary Job Responsibilities • Provides skilled nursing care and completes procedures in accordance with agency policy and the Pennsylvania Nurse Practice Act, • Initial and ongoing comprehensive assessment, including OASIS assessment at appropriate time points, to determine skill levels and therapies needed, as well as the assistance that will be available from family members., • Determine the level of care required by the patient to achieve the desired outcome., • Teach, supervise, and counsel the patient and family members regarding the patient's nursing care needs and other related issues at home., • Initiate the plan of care and update it as necessary., • Informs the physician and other staff of changes in patient needs., • Supervises LPNs, HHAs & HMKs who provide services as needed., • Ensure the patient is referred to appropriate agencies for continued supplemental services., • Submits all documentation promptly and in accordance with agency policies and procedures., • Maintain a current knowledge of the nursing profession by participation in formal educational programs, conferences, in-services, etc., • Graduate of an accredited school of nursing (NEW GRADS WELCOME TO APPLY), • Current RN license in good standing to practice in the Commonwealth of Pennsylvania, • Maintains clinical and professional competence, • CPR certified, • Driver's License and Car Insurance in good standing, • Reliable vehicle, • Possesses the ability to follow oral and written instructions, • Possesses the ability to communicate effectively with all members of the care team, • Possesses good organizational skills., • Proof of COVID-19 Vaccination or an approved Medical or Religious exemption., • Proof of Influenza (Flu) Vaccination or an approved Medical or Religious exemption.

Job DescriptionBenefits: • Competitive salary, • Opportunity for advancement The Specialist is the front-line support for families and plays a critical role in financial operations, CCIS subsidy alignment, and keeping all accounts current. Key Responsibilities Family Onboarding • Manage all new family intake steps from acceptance to full enrollment., • Create and activate Brightwheel family accounts., • Guide parents through app setup, student profiles, and attendance procedures., • Ensure all required forms are collected (emergency contacts, health records, etc.).Billing & Tuition Management, • Set up billing profiles for all new families in Brightwheel., • Generate weekly/monthly invoices based on program schedules., • Track, record, and reconcile payments for 200300 families., • Manage auto-pay enrollment, declined payments, and failed transactions., • Handle payment plans, credits, adjustments, and refunds., • Respond to parent billing questions with speed and professionalism., • Send reminders for overdue accounts., • Provide onboarding support for families unfamiliar with digital billing tools., • Maintain high-quality customer service and quick response times.Revenue Reporting, • Maintain a master payment tracker for all families., • Provide weekly revenue reports to leadership on:, • Total collected, • Outstanding balances, • Subsidy reimbursement status, • Expiring subsidy paperwork, • Collection concerns, • Identify trends, risks, and families needing follow-up.Systems & Documentation, • Maintain clean, accurate digital records for all billing and enrollment interactions., • Update SOPs for billing, onboarding, and communication workflows., • Maintain the Brightwheel billing system with 100% accuracy. Qualifications • 13 years of experience in enrollment, billing, family-services administration, or school operations., • High School or Equivalent required, • Strong technical skills with billing platforms (Brightwheel, Procare, or similar)., • Excellent communication and customer service skills., • Extremely organized, able to manage large volumes of families/data., • Experience with childcare subsidy systems (CCIS/ELRC) is a plus.

Job Description About Us Action Wellness started as ActionAIDS in 1986 when a group of dedicated volunteers came together to support their community at the beginning of the HIV epidemic. Today, staff provide a range of trauma-informed services to help persons with HIV and individuals with substance use disorders at risk of acquiring HIV achieve physical, emotional and economic well-being. Job Summary The Housing Specialist provides comprehensive direct services to individuals and families facing housing instability. This includes identifying housing resources, navigating homeless services, and assisting with rental and utility assistance programs. The role also serves as a key support for clients residing in subsidized housing, helping them maintain stable housing, set goals toward permanent housing, and monitor progress. The Housing Specialist works collaboratively with clients and service partners to promote housing security and long-term self-sufficiency. Essential Functions • Conduct intake and face-to-face needs assessments with clients, collecting eligibility documentation including verification of disability, proof of homelessness, housing demographics, and informed consent., • Collaborate with clients and their support teams to develop individualized housing plans, while maintaining strict confidentiality., • Consult with homeless service providers during intake to enroll clients, expedite transfer requests and for discharge planning., • Provide specialized housing counseling and advocacy for individuals who are disabled due to HIV disease, who identify housing as a primary concern, managing an active caseload., • Assist clients in locating housing within local Fair Market Rent guidelines, and connect them to housing services, utility assistance programs, and budget counseling., • Monitor rental and utility payments monthly, reassessing client needs and adjusting plans as appropriate., • Engage with landlords to support lease negotiations, lease signing and housing inspections., • Complete required rental calculations, program agreements, lease addendums, annual re-certifications, along with rental suitability where applicable., • Ensure all client contacts, referrals, and service documentation are completed in accordance with timelines outlined in the Direct Service Policy and Procedure Manual and funding requirements., • Provide training to Action Wellness staff and volunteers on housing-related topics, and maintain updated agency resources on housing and utility programs., • Educate clients on tenant rights and responsibilities, housing programs, and available resources., • Offer referrals and educational support to clients and their families as needed., • Build and maintain strong relationships with local housing providers, community development organizations, and public housing agencies at the city and state level., • Maintain up-to-date knowledge of housing resources, benefits, and entitlements to effectively refer clients and advocate for their needs., • Meet the agency’s minimum standard of 450 units of service per month (measured in 15-minute increments)., • Complete all intake documentation in Case Worthy and HMIS, along with related paperwork within 24 hours of client encounters., • Maintain and document minimum required contact with each client on the caseload, following agency standards., • Maintain accurate, timely, and well-organized documentation in both hard copy and electronic formats using CaseWorthy and ClientTrack/HMIS systems, in accordance with agency and funder requirements., • Complete all required check requests, monthly reports, and progress notes, ensuring compliance with reporting standards and deadlines., • Provide intake coverage as assigned, supporting seamless access to housing services for new and returning clients., • Participate in staff and supervisory meetings at Action Wellness., • Attend required trainings and professional development sessions through OHS, DHCD, DHH, HUD, and other relevant entities., • Actively participate in weekly individual supervision meetings to review cases and receive guidance., • Engage in monthly group supervision meetings to support collaboration and case review., • Attend required agency meetings, including Direct Service, In-Service, General Staff meetings, as well as outside provider meetings., • Participate in CoC mandated activities, such as the unsheltered Point in time count Education and Experience • Bachelor’s degree in Social Work, Human Services, Urban Studies, Public Health, or a related field is required., • Master’s degree preferred, especially in Social Work (MSW), Counseling, or Public Administration., • Minimum of two (2) to three (3) years of experience providing direct services in housing counseling, case management, or advocacy for individuals experiencing homelessness or housing instability., • Prior experience conducting home inspections, lease negotiations, and landlord engagement is highly desirable. EEO and ADA Statement Action Wellness is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employee(s) with disabilities to perform the essential functions of their job, absent undue hardship. Work Location, Hybrid Information, and Salary Based out of our 3600 Market office, Hybrid remote after 90 days Full time, Non-Exempt, Salary range: $44,000-49,000 No phone calls please.

Job Description ABOUT PATH INC. PATH (People Acting to Help) Inc. is a comprehensive Community Behavioral Health and Intellectual Disability Center. We offer a wide of array of services and supports to meet the needs of our community in Northeast Philadelphia. PATH regularly achieves the highest levels of accreditation including a 5 Star Provider Rating by CBH, Philadelphia’s Managed Care Entity, and recognition and awards related to our high-quality, innovative programs and staff accomplishments and contributions. Our Mission? To Help Individuals Achieve a More Independent and Fulfilling Life. WHY WORK AT PATH? A Career with Meaning At PATH, our team members are at the heart of what we do, so we work hard to give them the best reasons to work here — and to stay here. In addition to the satisfaction of making a real difference in people's lives, we offer: • Competitive pay, • Annual increases, • Performance and longevity bonuses, • Comprehensive benefits package for staff and family, • Generous number of paid holidays, vacation, sick, and personal time, • No-cost pension plan, • Ongoing professional development opportunities, including licensure supervision, • Cutting-edge treatment facility, resources, and treatment modalities, • Opportunities for advancement and growth within the organization, • Eligible for the Federal Public Student Loan Forgiveness (PSLF) program, • Referral bonus for referring a friend who accepts employment JOB SUMMARY: To promote the mission of PATH to help individuals achieve a more independent and fulfilling life by being an effective team member. To work as part of the interdisciplinary team to provide continuity of care support to the OP department as well as crisis intervention, support, safety plans and linkages to children, youth and families presenting to PATH for intake or crisis assessment. QUALIFICATIONS: • Bachelor’s Degree in the Human Services field from an accredited college/university, • One to two years' experience in the behavioral health field, • Experience working with children and adolescents preferred, • To provide crisis management that is coordinated and integrated with the Interdisciplinary Treatment Team of the UCC., • To provide telephone and triage coverage during scheduled hours to arrange for assessment, make referrals to appropriate services, and provide education and support of ongoing care., • Assist the family in understanding the events that led to the crisis from everyone’s perspective., • Assist the intervention specialist & Certified Psychiatric Nurse Practitioner or Psychiatrist in provision of crisis intervention, management, parent education and treatment interventions., • Utilize approved evidence-based tools and practices including SAMHSA crisis guidelines., • Utilize American Society of Addiction Medicine (ASAM) treatment criteria with youth who need substance use services., • Assist in developing a plan with input from the treatment team, for each individual and /or family member assessed. The plan will include ongoing follow-up, as indicated, beginning the day after the assessment to ensure that the process of linkage and stabilization has been initiated., • To assist in mobilizing resources and both internal PATH services & community services and supports, as needed &, • Follow up within 7 days and 30 days to ensure linkages & promote ongoing services, • Assist the child/youth and family in obtaining and maintaining culturally appropriate basic living needs including but not limited to housing, food, medical care, recreation and education., • To provide follow-up care and/or transfer to other levels of care from the moment that an assessment is completed and the plan has been developed., • Assure appointments are scheduled at a time and place convenient for the family., • To complete or assist others in completing involuntary commitment petitions., • To arrange and follow through with voluntary or involuntary hospitalization admissions., • To follow all outlined procedures regarding the initiation of a commitment., • To assist in developing and utilizing a linkage support network with citywide substance use, mental health, intellectual disability and other social service agencies., • To provide liaison services with CMHC’s as well as other specialized agencies., • Coordinate linkage to CRC at close of UCC, as needed., • To adhere to your schedule unless approved by a supervisor, • To complete daily case conference as assigned, • To provide crisis coverage support for OP therapists as needed, • Participate in trainings and on-going discussions regarding the norms and values within the variety of ethnic and cultural groups in Philadelphia., • Obtain language/translation services as needed to work effectively with youth and families., • Complete all paperwork in a timely, comprehensive, legible manner and in accordance with PATH policies and procedures. Minimal in nature. PATH (People Acting To Help) Inc. is proud to be an Equal Employment Opportunity employer. We provide equal employment opportunities to all employees and applicants. At PATH we celebrate and thrive on diversity, and are committed to creating an inclusive environment for our employees, clients, and the community.

Job DescriptionDescription: COME BUILD HOPE WITH US! MHP hiring a full time Recovery Learning Specialist who will facilitate recovery groups for participants in efforts to teach and support the acquisition and utilization of skills needed to enable the individual's recovery i.e., WRAP trainings, mental health advanced directives, health screens, budget management, substance use disorder groups, peer support groups, housing options and other topics of interest to the participants. Recovery Learning Specialists also promote the knowledge of available service options and choices and the utilization of natural resources in the community, and helping facilitate the development of a sense of wellness and self-worth. The position is a full time role, with an in-office schedule of Monday - Friday, 8:00 AM - 4:00 PM, and a starting salary of $ 16.82/hour. As an MHP employee, you will have access to the following benefits: • Generous Paid Time Off (Up to 39.5 paid days off per year!), • Medical, Dental & Vision Insurance (effective on the first of the month following 30 days of employment!), • No Cost Life and Disability Insurance, • Flexible Spending Accounts, • No Cost Employee Assistance Program, • Retirement Plan with Annual Discretionary Employer Contribution, • Employee Referral Bonuses, • Tuition Reimbursement, • Federal Student Loan Forgiveness Program, • Continuous Growth & MHP Sponsored Training Opportunities MHP is the proud recipient of Mental Health America's 2023 Platinum Bell Seal Award—an national recognition for our commitment to nurturing mentally healthy workplaces. Join us in revolutionizing workplace well-being and raising the bar for mental health excellence! WHAT YOU'LL DO • Creates and facilitates group curriculum and lesson plans that support adult learning and knowledge discussing recovery skill building, daily world events, and whole health support; creates handouts and maintains documentation to support the topic of the group., • Organizes participants in groups and encourages them to help one another succeed., • Collaborates with participants to identify and access community resources for developing natural supports to increase their success in the community., • Supports the development of a participant's recovery plan, and coordinates supports and resources to help each participant's recovery plan in order to support participants in becoming self-sufficient., • Obtains necessary information during the intake process (if required), and collaboratively documents their progress in MHP's electronic health records system; ensures that all data is correct by verifying the information with the participant; maintains required documentation, including but not limited to, daily logs and progress notes, shift reports, Incident Reports and housing applications., • Other duties as assigned to fulfill MHP's mission.Requirements:, • High School Diploma/GED required., • 2 years of related work experience (including internships and volunteer work)., • Credentialed as a Certified Peer Specialist is a plus; if your program is in Delaware, credentialed as a Certified Peer Recovery Specialist is required within 6 months of hire., • Must possess a valid driver's license., • Must possess basic computer skills to perform job duties including desktop computing, e-mail, time sheet management, electronic health records, internet research, etc. and the ability to learn software applications relevant to your position., • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices., • Strong skillsets in oral and written communication, cultural competence, interpersonal relationships and teamwork, attention to detail, customer service, time management, autonomy, problem solving and organization., • Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service., • Certified or has the ability to be certified in First Aid/CPR. PHYSICAL DEMANDS • Sit at a desk with ergonomically appropriate equipment., • Lift up to 15 lbs., • Ability to maintain regular, punctual attendance and be available for flexible work schedule, including evenings and weekends and/or work holidays/overtime as needed., • Ability to drive a multi-passenger van (including at night) and physically support passengers during ingress/egress as needed and/or assist disabled individuals in an emergency evacuation., • Remain awake during entire shift, including break times., • Walk around multiple MHP locations and in the community in areas that may not be handicap accessible. May be required to have the ability to enter, exit and drive personal or agency vehicles and/or public transportation depending on the needs of the department., • Frequent talking and listening. Must be able to talk, listen, retain information and speak clearly and accurately; possible exposure to loud and/or vulgar language and hostile gestures., • Ability to perform the essential job functions while meeting qualitative and/or quantitative productivity standards safely and successfully with or without a reasonable accommodation. ABOUT MHP Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships and communities. MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania.

Job DescriptionDescription: COME BUILD HOPE WITH US! MHP hiring a full time Recovery Learning Specialist who will facilitate recovery groups for participants in efforts to teach and support the acquisition and utilization of skills needed to enable the individual's recovery i.e., WRAP trainings, mental health advanced directives, health screens, budget management, substance use disorder groups, peer support groups, housing options and other topics of interest to the participants. Recovery Learning Specialists also promote the knowledge of available service options and choices and the utilization of natural resources in the community, and helping facilitate the development of a sense of wellness and self-worth. The position is a full-time role located at 2709 North Broad Street, Philadelphia, PA 19132, with an in-office schedule of Monday - Friday, 8:00 AM - 4:00 PM, and a starting salary of $16.82/hour. As an MHP employee, you will have access to the following benefits: • Generous Paid Time Off (Up to 39.5 paid days off per year!), • Medical, Dental & Vision Insurance (effective after 30 days!), • No Cost Life and Disability Insurance, • Flexible Spending Accounts, • No Cost Employee Assistance Program, • Retirement Plan with Annual Discretionary Employer Contribution, • Employee Referral Bonuses, • Tuition Reimbursement, • Federal Student Loan Forgiveness Program, • Continuous Growth & MHP Sponsored Training Opportunities MHP is the proud recipient of Mental Health America's 2023 Platinum Bell Seal Award—an national recognition for our commitment to nurturing mentally healthy workplaces. Join us in revolutionizing workplace well-being and raising the bar for mental health excellence! WHAT YOU'LL DO • Creates and facilitates group curriculum and lesson plans that support adult learning and knowledge discussing recovery skill building, daily world events, and whole health support; creates handouts and maintains documentation to support the topic of the group., • Organizes participants in groups and encourages them to help one another succeed., • Collaborates with participants to identify and access community resources for developing natural supports to increase their success in the community., • Supports the development of a participant's recovery plan, and coordinates supports and resources to help each participant's recovery plan in order to support participants in becoming self-sufficient., • Obtains necessary information during the intake process (if required), and collaboratively documents their progress in MHP's electronic health records system; ensures that all data is correct by verifying the information with the participant; maintains required documentation, including but not limited to, daily logs and progress notes, shift reports, Incident Reports and housing applications., • Other duties as assigned to fulfill MHP's mission.Requirements:, • High School Diploma/GED required., • 2 years of related work experience (including internships and volunteer work)., • Credentialed as a Certified Peer Specialist is a plus; if your program is in Delaware, credentialed as a Certified Peer Recovery Specialist is required within 6 months of hire., • Must possess a valid driver's license., • Must possess basic computer skills to perform job duties including desktop computing, e-mail, time sheet management, electronic health records, internet research, etc. and the ability to learn software applications relevant to your position., • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices., • Strong skillsets in oral and written communication, cultural competence, interpersonal relationships and teamwork, attention to detail, customer service, time management, autonomy, problem solving and organization., • Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service., • Certified or has the ability to be certified in First Aid/CPR. PHYSICAL DEMANDS • Sit at a desk with ergonomically appropriate equipment., • Lift up to 15 lbs., • Ability to maintain regular, punctual attendance and be available for flexible work schedule, including evenings and weekends and/or work holidays/overtime as needed., • Ability to drive a multi-passenger van (including at night) and physically support passengers during ingress/egress as needed and/or assist disabled individuals in an emergency evacuation., • Remain awake during entire shift, including break times., • Walk around multiple MHP locations and in the community in areas that may not be handicap accessible. May be required to have the ability to enter, exit and drive personal or agency vehicles and/or public transportation depending on the needs of the department., • Frequent talking and listening. Must be able to talk, listen, retain information and speak clearly and accurately; possible exposure to loud and/or vulgar language and hostile gestures., • Ability to perform the essential job functions while meeting qualitative and/or quantitative productivity standards safely and successfully with or without a reasonable accommodation. ABOUT MHP Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships and communities. MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania.

Job Description Horizon House, a non-profit organization, has been widely recognized for its services as a provider of community-based behavioral health, intellectual disabled and homeless services in Eastern Pennsylvania and the state of Philadelphia. Each year, Horizon House provides a continuum of services at over 100 sites to over 4,500 adults with psychiatric or developmental disabilities, drug and alcohol addictions, and/or homelessness. A pioneer in the field of community-based rehabilitation, Horizon House is widely recognized for its innovative approach to the delivery of services in a community setting. Essential Functions of this position are: • To achieve and to maintain compliance with regulations within PA Chapters §5310; §6400 and §6500 that reference the work/service responsibilities of Program Specialists., • To provide training (1) to participants upon enrollment, and annually, rights of the individual and civil rights, complaint process and grievance process, and (2) to residential staff on provisions and updates to the Individual Support Plan (ISP). Case Manager ( Functions as Program Specialist) is responsible for conducting comprehensive functional and social, emotional and environmental needs assessments; making appropriate referrals to community and treatment supports; and coordinates levels of care transition needs * Support team members in addressing clinical concerns * Work with team to implement person-centered effective programs for each individual * Coordinate teaching and skill development for individuals and team members * Complete application and monitor benefits for individuals (ex: Supplemental Habilitation and Needs Exception Assessments) * Ensure compliance with regulatory body. * Support individuals to become independent, make decisions, and live a meaningful dignified life with valued social roles (ex: friend, neighbor, student, employee) * Coordinate referral and intake process as directed. * Conduct initial and ongoing assessments of program participant's strengths, interests, and areas needing assistance. * Participate in Supports Intensity Scale assessment and utilization of information gained. * Coordinate and participate in PCHC reviews and complete Health Risk Screenings (HRS) * Assist in the development, implementation, and monitoring of goal plans and treatment interventions. * Coordinate the orientation of new program participants, take inventory of all personal items upon admission, and conduct introductions to staff and consumers. * Evaluate individual’s progress * Coordination of some program participant appointments. * Assist consumers in planning, coordination, and implementation of daily, evening, and weekend social and recreational activities. * Participate in the development of individual service plans designed to improve the social and self- care skills of program clients. * Assist in providing an orientation for new employees in agency and service location specific to Individual Support Plans, Behavior Plans, Individual and Supervision Protocols * Assess, teach, and evaluate staff on an ongoing basis regarding their work on individual service plans. * Attend monthly Support Coordination meetings when necessary. * Work in conjunction with Supports Coordinators to assess and complete participant prioritization of needs (PUNS) to address any unmet needs, assess urgency of need. In conjunction with Supports Coordination, completes a periodic review of PUN’s including update at least annually or whenever the individual’s needs change. * Assess effective use of individual’s budget &utilization projected and authorized units * Coordinate support planning with Supports Coordination, Behavior Supports and other team members to ensure consistency of services. * Facilitate the resolution of any barriers in service delivery, health, and or welfare & documentation of closing the loop. * Documentation of all services and supports provided in participant’s health record or electronic health record (service notes, quarterly review, meeting minutes, monitoring tools) * Serve as a liaison with outside agencies and individuals as appropriate. * Advocate for continuity of services, system flexibility and integration * Working knowledge of funding streams, discussion of service preference and referral process * Obtain competencies in medical issues & genetic diagnosis * Perform job within framework of agency, site and professional standards. * Participate in staff meetings and training programs. * Attend and participate in agency events. * Adheres to agency policies and procedures * Project a positive attitude and image to program participants, family members and outside contacts * Participate in 40 hours of training per fiscal year * Adhering to all funder requirements To provide on-going evaluation to monitor the necessary level of services required to promote an individual’s growth. This position requires: • Bachelor’s Degree with major course work in human services, social work, psychology or Associates degree other related social sciences plus 2 years of experience working in the intellectual disabilities field and /or behavior health or related experience. Demonstrate an understanding of individuals with developmental delays and sensitivity in working with participants and families. * Works with participants and significant others in a manner which demonstrates respect and concern for the person’s welfare. * Possess knowledge of basic principles and methods of care coordination and case management * Computer competency * Facilitation/team leader skills * Time management skills * Valid Driver's License Horizon House offers competitive compensation and a comprehensive benefit package including: medical & dental, (9) nine paid holidays, generous paid time off, tuition reimbursement, retirement savings plan, voluntary tax sheltered annuity, transit benefit program, opportunities for advancement and more. To be considered an applicant, please you can apply at and click on the careers tab. Horizon House, Inc. is an Equal Opportunity Employer

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