Customer service management jobs in New York, NY - Page 2Create job alerts

We are seeking a motivated and enthusiastic Ticket Sales Representative to join our dynamic team. This role is essential in providing exceptional customer service while promoting and selling tickets for bus tours. The ideal candidate will possess strong sales skills and the ability to engage with customers effectively. Duties Engage with customers to understand their ticketing needs and provide tailored solutions. Promote upcoming events and ticket sales through various channels, including social media and in-person interactions. Maintain accurate records of sales transactions. Collaborate with the marketing team and other agents to develop promotional materials that enhance ticket sales. Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive experience for all customers. Utilize technical sales skills to effectively communicate the benefits of our tours to potential customers. Experience Previous experience in sales is preferred. Strong account management skills with the ability to manage multiple customer accounts simultaneously. Bilingual candidates are highly desirable. Desired Qualities Entrepreneurial spirit and business oriented Highly independent If you are business oriented and have an entrepreneurial, highly independent spirit, we encourage you to apply for this exciting opportunity as a Ticket Sales Representative! Job Types: Full-time, Part-time, Temporary Pay: $200 - $400 per day Expected hours: 35 per week Benefits: Flexible schedule Paid training Professional development assistance Compensation Package: Bonus opportunities Commission pay Performance bonus Uncapped commission Schedule: 8 hour shift Day shift Evenings as needed Evening shift Holidays Morning shift Night shift Weekends as needed People with a criminal record are encouraged to apply Ability to Commute: New York, NY 10018 (Required) Ability to Relocate: New York, NY 10018: Relocate before starting work (Required) Work Location: In person

Busy Optical store looking for a serious, quick, aggressive, experienced sales person. If the right candidate has no experience we are willing to train. F/T and P/T positions available. Spanish speaking is a plus. Responsibilities Greet and welcome guests as soon as they arrive at the office Answer, screen and forward incoming phone calls Book appointments and manage patient schedules. Check patients eligibility through there insurance portal. Communicate effectively with the Optometrist and other team members. Order Frames and lenses through insurance portals. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Manage emails and voicemails promptly and professionally. Skills Proven work experience as a Receptionist, Front Office Representative or similar role Must have Knowledge with different type of Medical/Vision plans. Must be familiar with Myopia, Presbyopia, etc. Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office Management is a plus. Join our team and help us provide exceptional care to our patients! Job Type: Full-time Pay: $16.00 - $24.00 per hour Benefits: Employee discount Paid time off Vision insurance Schedule: 8 hour shift Education: High school or equivalent (Required) Experience: Medical receptionist: 1 year (Required) Work Location: In person

We are seeking a friendly and customer-oriented individual to join our team as a Host in a dynamic restaurant setting. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences. Duties • Greet guests with a warm welcome and seat them in a timely manner • Manage reservations and waitlists efficiently using the Open Table Reservation system • Assist with take-out orders and ensure accuracy in packaging • Collaborate with servers to ensure smooth flow of service • Maintain cleanliness of the host stand and lobby area • Provide excellent guest relations and address any inquiries or concerns promptly Requirements • Previous experience in a restaurant, hotel, or hospitality setting preferred • Proficiency with POS systems, specifically Open Table & Square POS, is a plus • Strong customer service skills with the ability to communicate effectively • Ability to multitask in a fast-paced environment • Willingness to assist team members as needed • Excellent verbal communication skills and a friendly demeanor

Overview We are seeking a friendly and customer-oriented individual to join our team as a Host/Cashier in a dynamic restaurant setting. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences. Duties - Greet guests with a warm welcome and seat them in a timely manner - Manage reservations and waitlists efficiently using the Resy system - Handle cash transactions accurately and maintain a balanced cash drawer - Assist with take-out orders and ensure accuracy in packaging - Collaborate with servers to ensure smooth flow of service - Maintain cleanliness of the host stand and lobby area - Provide excellent guest relations and address any inquiries or concerns promptly Requirements - Previous experience in a restaurant, hotel, or hospitality setting preferred - Proficiency with POS systems, specifically Resy & Toast POS, is a plus - Strong customer service skills with the ability to communicate effectively - Ability to multitask in a fast-paced environment -Ability to Speak and understand mandarin - Willingness to assist team members as needed - Excellent verbal communication skills and a friendly demeanor

Busy home care office is looking for an upbeat bilingual Spanish office support to provide exceptional customer service support to an entire team. Responsibilities: Provide excellent customer service by answering and routing phone calls. Answering a high volume of calls. Maintains a professional attitude and appearance. Perform a variety of clerical and data entry tasks and all other duties as assigned Requirements: Must be fluent in conversational Spanish. Superior customer service and strong communication skills (written & verbal). Knowledge of excel or word a PLUS. Great attitude. Excellent attendance and punctuality. No Home Care experience is required (a PLUS if you have prior home care or call center experience) Job Type: Full-time What we offer : **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Monday to Friday Work Location: In person

Job Summary: A Hair Salon Team Leader is a pivotal role in ensuring the smooth daily operations of the salon while delivering exceptional customer service and maintaining the highest standards of hair care. The Team Leader is responsible for managing and motivating a team of stylists and other salon staff, overseeing client satisfaction, and ensuring salon policies and procedures are followed. Responsibilities: Team Leadership and Supervision: - Lead, manage, and motivate a team of hair stylists, colorists, and other salon staff. - Foster a positive, collaborative, and professional work environment. - Conduct regular team meetings to communicate goals, updates, and address any issues. - Provide ongoing training, mentorship, and performance feedback to team members. Customer Service: - Ensure all clients receive exceptional service and quality hair treatments. - Address and resolve any customer complaints or issues efficiently and professionally. - Maintain a welcoming and customer-friendly salon atmosphere. Salon Operations: - Oversee daily operations including appointment scheduling, inventory management, and maintenance of salon equipment and supplies. - Ensure compliance with health and safety regulations and sanitation standards. - Manage opening and closing procedures of the salon. Sales and Marketing: - Promote salon services, packages, and retail products to increase sales. - Implement and track sales targets and incentive programs for team members. - Collaborate on marketing and promotional activities to attract new clients and retain existing ones. Qualifications: - Proven experience as a senior stylist or similar role in a salon setting. - Exceptional skills in hair cutting, coloring, and styling techniques. - Strong leadership, management, and interpersonal abilities. - Excellent customer service and problem-solving skills. - Knowledge of salon software for scheduling and inventory management. - Certified and licensed cosmetologist. - Ability to work flexible hours, including evenings and weekends. Key Attributes: - Inspiring and motivational leader. - Exceptional communication and organizational skills. - Passion for the beauty industry and staying updated on the latest trends and techniques. - Ability to handle stressful situations with poise and professionalism. - Strong attention to detail and commitment to quality. Benefits: - Competitive salary and performance-based bonuses. - Opportunities for professional growth and development. - Product discounts and complimentary services. - Positive and supportive work environment. Job Types: Full-time, Part-time Pay: $20.00 - $25.00 per hour Expected hours: 20 – 25 per week Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Monday to Friday Weekends as needed Supplemental Pay: Commission pay Performance bonus Tips

We are looking for an enthusiastic and driven independent sales representative to drive company sales by persuading customers to purchase our products. The independent sales representative’s responsibilities include managing customer relationships, identifying networking opportunities, answering customers' questions, and finding new customers through cold-calling, emailing, and social media advertising. You should also be able to implement effective sales strategies to continually meet or exceed sales quotas. To be successful as an independent sales representative, you should be committed to achieving sales goals with minimal supervision. Ultimately, a top-performing independent sales representative should demonstrate effective communication and negotiation skills, and achieve excellent customer service at all times.

Heavenly Market IV is seeking a skilled and experienced baker to join our team. We pride ourselves on creating high-quality baked goods and providing excellent customer service. If you have a passion for baking and over five years of experience in a bakery environment, we’d love to hear from you! Responsibilities: Prepare and bake a variety of bread, pastries, and desserts from scratch. Ensure that all products meet our high standards of quality and consistency. Maintain a clean and organized work area, adhering to food safety and sanitation guidelines. Manage inventory, including ordering supplies and monitoring stock levels. Collaborate with the team to create new recipes and seasonal products. Train and mentor junior bakery staff as needed. Qualifications: A minimum of 5 years of experience as a baker in a commercial or retail setting. Strong knowledge of baking techniques and ingredients. Ability to work efficiently under pressure and manage multiple tasks. Excellent attention to detail and a commitment to quality. Good communication and teamwork skills. Flexibility to work early mornings, weekends, and holidays as required. What We Offer: Competitive salary based on experience. Opportunities for growth and skill development. A supportive and collaborative work environment.

We are seeking a motivated and friendly Deli Cashier/Barista to join our bustling deli in the heart of New York City. In this dual role, you will be responsible for providing exceptional customer service while managing transactions and preparing coffee and beverage orders. Key Responsibilities: Greet customers warmly and take their orders accurately. Operate the cash register, process payments, and handle cash transactions. Prepare a variety of coffee drinks and other beverages according to customer preferences. Maintain cleanliness and organization of the deli and coffee preparation areas. Assist with food preparation and ensure food safety standards are met. Answer customer inquiries and provide recommendations on menu items. Collaborate with team members to ensure a smooth operation during busy hours. Qualifications: Previous experience in a customer service or food service role preferred. Strong communication skills and a positive attitude. Ability to work in a fast-paced environment and multitask effectively. Knowledge of coffee brewing methods and barista skills a plus. Must be available to work flexible hours, including weekends.

Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17

We are looking for a Front Desk Receptionist who preferred to be speaking Spanish to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Front Desk Receptionist, you will be the first point of contact for our company. Our Front Desk Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Front Desk Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

We are seeking for a passionate and hardworking individual to work as a Plumber Helper for our construction company. As a Plumber Helper, you are responsible for helping the Plumber with basic plumbing work and repairs. You will also be responsible for assisting customers on an emergency basis during the off-hours. In addition to this, you should also able to detect any clogs and leaks in the installations. You should possess excellent communication skills with an ability to solve complex problems efficiently. You should also have outstanding time management skills and good physical stamina. Prior work experience as a Plumber Helper will be advantageous for the candidate. If you think your fit for this job position as a Plumber Helper, then send us your job application right now. We will be pleased to meet you. Responsibilities Working under the Master Plumber. Inspecting the plumbing work thoroughly. Making minor repairs such as unclogging drains, fixing leaks, etc. Preparing the work areas beforehand. Arranging all the plumbing equipment's before the start of the job. Working in coordination with the team members. Opening the cement wall to expose the pipes underneath them. Adjusting water pressure as per the requirements. Installing the garbage disposals. Checking new installation leaks. Running tests on new and old pumps. Ensuring the work area is clean and tidy. Providing excellent customer satisfaction and customer service. Measuring and cutting the pipe and threading them as well. Troubleshooting small leaks in the installation.

We are seeking an energetic and reliable driver to deliver medical supplies to our clients within the Brooklyn area. As an essential part of our team, you’ll help ensure that individuals receive the medical supplies they need promptly and efficiently. Requirements: Must own a mini-van Valid driver's license Strong knowledge of the Brooklyn area Ability to manage time effectively and work independently Positive attitude and excellent customer service skill

Responsibilities: - Oversee daily operations of the retail store, including opening and closing procedures - Ensure excellent customer service by assisting customers with inquiries and resolving any issues - Train and supervise retail staff, providing guidance and support as needed - Monitor inventory levels and coordinate stock replenishment - Implement visual merchandising strategies to optimize product displays - Maintain a clean and organized store environment - Handle cash transactions and ensure accurate cash handling procedures - Assist with administrative tasks such as scheduling, payroll, and reporting Qualifications: - Strong math skills for cash handling and inventory management - Excellent organizational abilities to manage stock and maintain store appearance - Effective time management skills to prioritize tasks and meet deadlines - Proficient in administrative tasks such as scheduling and reporting - Knowledge of market trends and customer preferences in the retail industry - Exceptional phone etiquette for handling customer inquiries over the phone Note: Previous experience in a supervisory role within a retail setting is preferred. We offer competitive pay and benefits package. Join our team of dedicated retail professionals today! Job Types: Full-time, Part-time Pay: $20.00 - $23.00 per hour Benefits: Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift: 8 hour shift Ability to commute/relocate: New York, NY 10012: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your ideal work schedule? (Shifts are: Sun 11:30-6:30 and Mon-Sat 10:30-7:30) Experience: Customer service: 3 years (Required) Work Location: In person

The Kati Roll Company serves authentic street Kati Rolls, bringing the vibrant flavors of Kolkata, India, to the heart of Manhattan. We pride ourselves on using high-quality ingredients and traditional recipes to create a unique and delicious dining experience. We are seeking enthusiastic and dedicated team members to join our growing family. As a Team Member, you will play a crucial role in delivering exceptional service and ensuring our customers enjoy their experience at The Kati Roll Company. Key Responsibilities: Prepare and serve Kati Rolls and other menu items with care and attention to detail. Provide friendly and efficient customer service to all guests. Maintain a clean and organized workspace, adhering to food safety standards. Assist with inventory management and restocking supplies as needed. Collaborate with team members to create a positive and energetic work environment. Qualifications: Previous experience in the food service industry is a plus, but not required. Strong communication skills and a passion for customer service. Ability to work in a fast-paced environment and handle multiple tasks. Availability to work flexible hours, including weekends and holidays. Must be a team player with a positive attitude. Benefits: Competitive hourly wage with opportunities for tips. Employee discounts on food and beverages. Flexible scheduling. Opportunities for career growth and advancement.

Do you have a passion for food, a love for cannabinoids, and a knack for connecting with people? Wilde Herbs & Laced Bakes is looking for energetic and knowledgeable Team Members to join our dynamic crew! If you’re someone who thrives in a lively atmosphere, loves to learn, and wants to be part of a growing business owned and operated by a queer female of color, we want to meet you! What You’ll Be Doing: - Engage with customers and provide excellent service, offering knowledgeable guidance on our range of infused products including edibles, baked goods, and beverages. - Prepare delicious barista-style drinks, craft tasty sandwiches, and ensure the food and drink presentation meets our high standards. - Confidently speak about cannabinoids and our products with customers, answering questions and making recommendations based on individual preferences. - Operate the POS system efficiently and accurately process transactions, ensuring a smooth customer experience. - Maintain a clean and organized workspace, ensuring all food and beverage preparation areas meet NYC health and safety standards. - Collaborate with the team to keep the vibe fun, professional, and upbeat! What We’re Looking For: - Sales and food knowledge—you know how to upsell products and have a passion for delicious food. - Cannabinoid knowledge—you’re comfortable discussing cannabinoids and their effects with customers and making product recommendations. - Exceptional communication skills—you love chatting with people and have a knack for making customers feel welcome and informed. - Customer service experience—you have a positive attitude and enjoy providing memorable customer experiences. - Barista and sandwich-making skills—experience with preparing coffee, drinks, and sandwiches is a plus. - Clean and knowledgeable—you understand food safety practices and can maintain a clean and organized work environment. Qualifications - Strong background in cash handling and basic math skills - Previous experience in a quick service & fast food restaurant or similar setting - Demonstrated ability to work efficiently in a fast-paced restaurant environment - Knowledge of POS systems and customer service practices - Experience in the food industry or related field is preferred - Excellent time management skills and ability to prioritize tasks effectively What We Offer: - One week of paid training to make sure you’re set up for success and confident in your role. - A fun, inclusive, and supportive team environment where you can grow and be yourself. - Opportunities to advance as the business grows. - Competitive hourly pay plus tips! - If you’re ready to bring your energy and passion for food, cannabinoids, and customer service to Wilde Herbs & Laced Bakes, we’d love to hear from you! Apply Today! Send us your resume and a brief note about why you’d be the perfect fit for our team. Let’s make something amazing together! Wilde Herbs & Laced Bakes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Part-time Pay: $15.00 - $21.00 per hour Expected hours: 20 – 40 per week Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Shift: 8 hour shift Day shift Evening shift Morning shift Night shift People with a criminal record are encouraged to apply Work Location: In person

We are looking for a reliable and customer-oriented Pharmacy Cashier to join our team. In this role, you will handle customer transactions, assist with OTC (Over-The-Counter) card transactions, and support other pharmacy operations. The ideal candidate should be familiar with Micromerchant POS systems, understand OTC card transactions, and be able to provide prepared prescriptions to customers. Responsibilities: • Greet customers and assist with purchases in a friendly, professional manner. • Process transactions, including cash, credit, debit, and OTC card payments accurately. • Operate the Micromerchant POS system efficiently to process sales and manage transactions. • Understand and handle OTC card payments, including specific eligible items. • Provide prepared prescriptions to customers while adhering to pharmacy policies and HIPAA regulations. • Maintain a clean and organized cashier station and pharmacy area. • Answer customer questions and provide information on available OTC items. • Assist with inventory checks and restocking shelves as needed. • Handle returns, exchanges, and price inquiries. • Collaborate with pharmacy staff to ensure smooth operations. Qualifications: • Prior experience in a retail or pharmacy setting preferred. • Familiarity with the Micromerchant POS system and OTC card transactions. • Strong communication and customer service skills. • Ability to handle cash and process transactions accurately. • Dependable, punctual, and a team player. • High school diploma or equivalent.

Supervisors $18-$20 /HR + tips - MUST have NYC DOH Food Handler's Certification - Must have 1+ years of supervisor experience - Positive attitude, can lead by example - Professional and set high standards for customer service - Understands FIFO rotations, and managing display fridge - Ability to work in a fast-paced environment If you are interested in this position, please chat me with your email address!

**Job Description:** - Manage a pipeline of leads and develop relationships with potential clients, answer questions from potential clients - Heavy outbound prospecting to company and self-generated inquiries - Handle inbound & outbound calls to and from current and potential customers - Conduct telephone and in-person interviews with prospective clients - Meet with clients of a diverse population and provide factual and correct information on all company services - Provide campus tours to prospective clients - Manage the CRM system for tracking applicants - Arrange sales of services that the company provides - Advise prospective customers on services that best fit their current interests and skill levels - Assist new customers with the application process - Check all documents and applicant files for completion and accuracy - Comply with all policies and procedures as detailed in the Department’s Policies and Procedures **Requirements:** - Have a high level of account management skills - Excellent interpersonal skills - Excellent phone skills (positive attitude, clarity and strong diction, empathy and sincerity, active listening) - Strong work ethic - Professional and friendly attitude - At least HS diploma, but at least 2 year college is a plus **Helpful Skills:** - Previous customer service experience - Previous experience closing sales with potential clients/customers Job Type: Full-time Pay: $45,000.00 - $60,000.00 per year Benefits: - Dental insurance - Health insurance - Paid time off Compensation Package: Bonus opportunities Schedule: Monday to Friday Experience: Direct sales or Membership Sales: 1 year (Required) Work Location: In person

Are you a people person with a positive attitude and a knack for creating memorable customer experiences? We’re looking for a friendly, dependable cashier to join our team! About Us We’re a welcoming, fast-paced restaurant where great food and great service go hand in hand. Our goal is to make every guest feel right at home, and we believe it starts with a warm smile and excellent service at the cashier counter. Job Responsibilities • Greet each guest with a welcoming smile and a friendly hello. • Accurately handle customer orders, ensuring a smooth and quick checkout. • Answer customer questions about our menu, offering helpful recommendations. • Manage transactions and handle cash, credit, and debit card payments efficiently. • Maintain a clean and organized cashier station. • Collaborate with team members to ensure excellent service at every step. • Serve and clean on table as needed. Qualifications • Friendly, outgoing personality with excellent communication skills. (It’s a plus speak Spanish) • Prior cashier or customer service experience is a plus but not required. • Ability to work well in a fast-paced environment. • Dependable, honest, and ready to work with a team. What We Offer • A welcoming, team-oriented work environment. • Competitive pay and flexible scheduling. • Opportunity for growth and learning within our restaurant. Apply Today! If you’re ready to bring your positive attitude and customer service skills to our team, we’d love to hear from you! Please submit your resume and let us know why you’d be a great fit for our restaurant.

Hiring Guest Services / Front Desk Associates! Hiring for Manhattan Locations - As a Guest Service Associate, you will connect and engage with our customers by providing excellent customer service and be an expert in the EWC brand. You will use your expertise to ensure every moment is an opportunity for confidence! We seek a charismatic person who can lead with care and integrity and is committed to delighting our guests. Perks & Benefits: - This is a sales / performance-based position and you earn sales commission, in addition to an hourly wage, for hitting weekly sales targets! - 50% off waxing and 40% discount on EWC retail products - Hourly wage plus commission, resulting in typical total compensation of $20-$40/hour - 401(k) with match - Supplemented health insurance offered to associates who meet the hours criteria - Paid sick time and family leave - Flexible days and hours because work/life balance is important - Consistent schedule **Responsibilities:** - - Provide impeccable service to our guests and be a true ambassador of the brand ensuring that every guest is treated according to European Wax Center standards. - - Drive and exceed individual key performance indicators, by ensuring the highest level of customer service and guest experience. - - - lain the benefits of our savings program, products, and promotions. - - Answer phone calls professionally and respond to guest inquiries. - - Provide the best experience for customers by continuously building knowledge of company promotions, packages, products, and loyalty programs. - - Create and maintain accurate annotations of customer reservations. - - Process customer purchases and maintain an accurate cash drawer. We are looking for a person who: - Can work 24 - 35 hours per week, including one weekend day per week. - Has a friendly, eager and personable demeanor and strong communication skills - Thrives working in a team environment. - Has a collaborative spirit and proactive attitude. - Is able to manage productivity and sales to ensure goals are achieved. - Is excited to prioritize and understand customer service and satisfaction. - Responds well to coaching and performance goals. - Is able to multitask and pivot. - Has a work history that includes sales experience. Hiring for Manhattan Locations!! About European Wax Center European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.

Job Title: Receptionist Location: Flow Day Spa, Downtown Brooklyn, NYC Employment Type: Full-Time / Part-Time About Flow Day Spa: Flow Day Spa is a welcoming and tranquil space that specializes in body and foot massages, as well as facials, designed to promote relaxation and well-being. Our commitment is to provide each client with affordable, personalized treatments in a clean, calming environment. Job Summary: We are looking for a friendly and organized receptionist to join our team at Flow Day Spa. The receptionist will be the first point of contact for our clients, helping to create a warm, welcoming atmosphere that reflects our spa’s values. This role involves managing bookings, handling client inquiries, assisting with administrative tasks, and ensuring the smooth daily operation of our front desk. Key Responsibilities: • Greet clients warmly upon arrival, check them in, and assist with any initial questions. • Schedule appointments, manage bookings, and coordinate with our team of therapists to ensure smooth operations. • Answer phone calls and respond to emails or messages, addressing client inquiries regarding services, pricing, memberships, and other details. • Handle transactions, including service payments and membership purchases. • Maintain a tidy and welcoming reception area. • Provide information on our membership packages and promotions, encouraging clients to make bookings and return visits. • Handle client feedback professionally, resolving issues or escalating as necessary. • Support the team with light administrative tasks, such as inventory checks and appointment confirmations. Qualifications: • Previous experience in a receptionist or customer service role, ideally within the wellness or hospitality industry. • Excellent communication skills, with a welcoming and professional demeanor. • Proficient in using booking and scheduling software (experience with spa or salon management software is a plus). • Detail-oriented, organized, and able to multitask in a fast-paced environment. • Passionate about wellness, with a positive attitude toward creating a relaxing experience for clients. Benefits: • Competitive hourly wage • Employee discounts on spa services • Opportunity for career growth within the spa industry • Training and support to help you excel in your role

We are looking for a full time receptionist with salon experience to join our dynamic team. Responsibilities: - Greet and welcome clients as they arrive at the salon to ensure a positive first impression - Answer phone calls and client inquiries - Assist nail technicians as needed - Utilizing Square POS and processing payments - Schedule appointments using Square Appointments (including follow ups) - -Keeping track of salon totals for the day - Manage salon inventory and restock supplies as needed - Maintenance of front desk area (sweeping, dusting) - Social media handeling - Requirements: - Prior experience in salon reception or customer service roles - Strong organizational skills and attention to detail - Proficiency in Square POS and Square Appointments - Proper phone etiquette and professional communication skills - Team player mentality with a willingness to support salon technicians - Bilingual in English and Spanish is a plus - We offer a calm and a positive work environment. If you are friendly, organized, and have a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Salon Receptionist!

We are seeking an experienced restaurant supervisor to join our team. In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills. As a supervisor, you will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Restaurant Supervisor Duties: - Assist in the hiring and training of new employees - Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff - Maintain high-quality food standards - Oversee our kitchen staff’s compliance with all health code and sanitation requirements - Provide exceptional customer service and lead staff to do the same - Respond to customer complaints quickly and resolve them effectively Restaurant Supervisor Requirements: - High school diploma or GED - Previous supervisory experience in the hospitality industry preferred - Proven ability to work in a fast-paced setting - Strong multi-tasking skills - The physical ability to remain standing for long periods of time - Exceptional organizational, communication, and customer service skills - Strong managerial skills - Working knowledge of OpenTable