Job Title: Cashier
Location: All Star Car Wash & Express Lube Inc
Department: Front Office / Customer Service
Reports To: Store Manager / Assistant Manager
Employment Type: Full-Time or Part-Time ( Depends on the weather conditions)
Position Overview:
The Cashier is responsible for providing excellent customer service, processing payments accurately, and supporting daily operations at All Star Car Wash & Express Lube Inc. This role requires strong communication skills, attention to detail, and a friendly attitude to ensure every customer enjoys a smooth and positive experience.
Key Responsibilities:
Customer Service
- Greet customers warmly as they enter the car wash or service area.
- Answer questions regarding services, pricing, promotions, and wait times.
- Provide product recommendations and upsell services when appropriate.
- Resolve basic customer concerns and escalate issues when needed.
Cash Handling & Payment Processing - Operate the POS system efficiently and handle all customer transactions.
- Process cash, credit card, and promotional payments accurately.
- Issue receipts, refunds, or exchanges according to company policies.
- Maintain a balanced cash drawer and report discrepancies immediately.
Administrative & Front Desk Duties - Maintain a clean and organized cashier area and lobby.
- Assist with daily opening and closing procedures.
- Record customer visits and maintain proper documentation.
- Coordinate with car wash and lube technicians regarding customer queues.
Support Operations - Help monitor customer flow to ensure timely service.
- Promote membership programs, loyalty cards, and special deals.
- Support the management team with light administrative tasks as needed.
- Ensure compliance with company policies, safety standards, and customer service guidelines.
Qualifications:
- High school diploma or equivalent.
- Previous cashier or customer service experience preferred.
- Basic math skills and comfort using POS systems.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment with a positive attitude.
- Reliable, punctual, and professional appearance.
Work Schedule:
- Flexible availability, including weekends and holidays.
Compensation:
- Competitive hourly wage based on experience.
- Employee discounts on car wash and lube services.
- Opportunities for growth within the company.