Customer service management jobs in Maspeth, NYCreate job alerts

ESSENTIAL DUTIES AND RESPONSIBILITIES  • Foster the customer relationship in a team based selling model. • Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads...

ESSENTIAL DUTIES AND RESPONSIBILITIES  • Foster the customer relationship in a team based selling model. • Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads...

G) is a global professional services and solutions firm delivering outcomes that shape the future ... management Role: Senior Manager, Facility Location: NYC, NY Type of hire: full-time Genpact www ...

Strong experience in managing and optimizing Service Cloud Bots (Einstein Bots). * Experience Cloud: Expertise in configuring Experience Cloud for customer/partner communities. * Salesforce ...

Primary responsibility is to manage the order life cycle from creation through delivery to ensure ... Provide customer information, forecasting metrics and service level/customer-case-fill on-time ...

Alert supervisor on all items of critical nature that require management involvement to solve and ... Prior Customer Service experience in fast paced client facing role. * Excellent Interpersonal ...

The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our guests. Responsibilitie * Actively manage the floor during peak service times and ...

Are you a customer service expert fluent in English and Mandarin (or maybe even Cantonese)? Our ... Manage high volumes of incoming calls, efficiently addressing customer needs. * Identify concerns ...

Customer Service Specialist Brand: Karl Lagerfeld Sportswear Location: New York City (in office 5 ... Manage shipping and customer confirmations. * Monitor shipping, communicate with accounts and ...

Manage the flow of fitting room processes and appointments Customer Service * Quick, warm, and on-brand customer communication across emails, calls and in-person * Thoughtful and authentic ...

The Client Service Manager is responsible for maximizing sales and client business through leading ... CRM team and requests client lists in order to drive traffic and sales * Ensures client ...

Customer Service Responsibilities list ... Manage large amounts of in person customers * Generate sales leads * Identify and assess customers ...

People Management * Train, mentor, and develop team members to enhance their technical and customer service capabilities. * Oversee regular training programs and performance appraisals. * Coordinate ...

DATA MANAGEMENT Prepares organized, accurate and complete records and enters data into appropriate ... Services if cleaning attention is necessary in any common areas and by contributing to the upkeep ...

Our ability to function as a cohesive Quality Customer Service team ensures that we offer our associates and our client's unlimited growth and business development. NO EXPERIENCE NECESSARY!!! If you ...

... customers and IT Service Management. You will be the focal point for reporting incidents and for customers to make service requests. This position is ONSITE (5 days/week) in the NYC office and you ...

You will work closely with the Advanced Analytics, CRM, Data Engineering, and IT teams on ... CCPA, Stores, Legal, and Customer Service. * Manage a team of two Customer Data Analysts ...

... management to analyze territory, pricing, and campaign proposals for potential clients. What ... the Entry Level Customer Service & Sales Manager? * Excellent communication and interpersonal ...

... customer relations, and ensure that the highest standards of service are maintained at all times. Key Responsibilities: * Guest Experience Management: * Ensure guests receive exceptional service from ...

Customer Service Education / Experience * BA/BS degree or related experience, degree in business management preferred. * At least 3 years of experience developed in the field of fashion (preferably ...

Tier 2 Support Engineer - Managed Service Provider (MSP) Location: New York, NY (Hybrid) Employment ... Deliver exceptional customer service while addressing client issues and inquiries. What You Bring ...

Role Description We are seeking a Customer Success Manager to lead our customer service team and ensure outstanding support at every step of the customer journey. In this role, you'll manage a team ...

A driven mindset with impeccable time management skills and a superior work ethic * Positive and professional demeanor while working with other Customer Service Representatives (CSR) and Sales ...

Proficiency in CRM tools and basic computer skills. Company Description Founder Management Services Corp is a leading company providing marketing and sales solutions to the pharmaceutical and health ...