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Management of all aspect of Zara USA Customer Service Department * Business visits to the core Call Centers * Zara USA Customer Service Team management Level 2 (task delegation, feedback, recruit ...

Job Summary As a Mid-Senior Customer Service Specialist , you will handle escalated customer ... Manage escalations from junior agents and ensure timely resolution. * Maintain a 90%+ customer ...

The Customer Service Associate will provide professional, timely, and accurate responses to donors ... Ability to multi-task, managing multiple concurrent projects, while meeting deadlines under ...

Team Leadership & Performance Management * Recruit, train, and coach the sales team to achieve and ... Manage sales data, customer service workflows, and HR processes for efficiency. * Anticipate and ...

About the Job Do you want to work for a global leader in secure information management and ... Minimum 4 years of B2B customer service experience, preferably in technology, SaaS, or financial ...

Manage sales and customer service teams, ensuring seamless client experiences * Strengthen relationships with key partners and expand into new locations * Leverage AI for customer service and apply ...

Manage and update customer records in our CRM system. Qualifications: * 1-3 years of experience in a customer service role, preferably in the luxury retail or jewelry industry. * Excellent verbal and ...

Customer Service: follows up with customers on a timely basis, requests additional parts from ... Reviews testing / inspection quotations from BV/ ITS/ SGS with QC Manager * Follows up with ...

This individual will play a pivotal role in providing top-tier support and service to enterprise ... Experience in customer escalation management * Experience working in a fast-paced, technology ...

Reviews all customer satisfaction and mystery shopper reports for opportunities to improve. Staff Management: * Hire, train, supervise, manage, coach, counsel, and evaluate all COQODAQ service ...

Our ability to function as a cohesive Full Time Customer Service Representative and sales team ensures that we offer our associates and our client's unlimited growth and business development. If you ...

... services, with a particular focus on the Trading space * Exposure to the Futures, Energy, Fixed ... Customer escalation management experience The successful will be responsible for sitting between ...

We are all united in delivering the best experience for our customers. We work together each day to ... Credit Card Digital and Human Assisted Channels Servicing team is working to design and deliver the ...

Customer Success Manager We are a global firm that provides breaking news and market-moving ... Become an expert on our platform, with a strong understanding of our products, services and sub ...

Recommends potential products or services to management by collecting customer information and realizing customer needs * Problem-solving for clients if need be by clarifying the customer's complaint ...

Showcases and Live Dinners About you * 2+ years of work experience in an Account Management or Customer Success role * Exposure to working with senior-level executives in a client services/customer ...

Prior CRM experience (preferably HubSpot). * Familiarity with fintech and financial services. * Experience at an early-stage startup. Benefits * Medical, Dental & Vision Insurance: Sparrow covers 90 ...

We are seeking a Customer Success Manager to work in our Digital Media team to service large Advertising Agency and SI customers. * In this role, you will work with our customers to build strong ...

... and project managing onboarding and rollout programs for customers spanning small/mid-size ... Act as the voice of the customer, providing insights to internal teams to enhance service delivery ...

Provides education and guidance to the Grant Program Customer Service Representatives * Provides ... Experience in Hospice or Quality Management/Performance Improvement, Team Facilitation, application ...

We are committed to delivering exceptional customer service and building lasting relationships with our users. We're looking for a dynamic and motivated Customer Success Manager to join our team and ...

Advocate for customer needs and feedback within the company, collaborating with other teams to improve our product and services. * Account Management : Build and maintain strong relationships with ...

... management of, and expanding, the client relationship. In addition, the role will be responsible for customer service (24/7), tracking, routing, problem resolution, vendor compliance, account ...

The ideal candidate will possess a strong client-service orientation, exceptional organizational ... Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with CRM systems

About the Role As the Customer Success Manager , you will be the driving force behind user ... and service improvements. * Collaborate with marketing to ensure consistent and effective ...

Mentor and guide junior team members to ensure high standards of service delivery and client ... Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint). * Strong problem ...

Overview The Field Service Technician is responsible for inspecting, updating, and installing ... customers, sales, management, and other co-workers * May be Involved in large escalations ...

... management to analyze territory, pricing, and campaign proposals for potential clients. What ... the Entry Level Customer Service & Sales Manager? * Excellent communication and interpersonal ...

Train in all aspects of account creation and management * Listen, understand, and take quick action ... Customer Service Sales

Role Description We are seeking a Customer Success Manager to lead our customer service team and ensure outstanding support at every step of the customer journey. In this role, you'll manage a team ...

You will work closely with the Advanced Analytics, CRM, Data Engineering, and IT teams on ... CCPA, Stores, Legal, and Customer Service. * Manage a team of two Customer Data Analysts ...

Ensure and provide excellent customer service throughout the store and be the lead point of contact ... Provide hands-on support for any and all operational tasks, including cash management, working ...

Monitor adherence to all corporate customer service policies. Elevate the Shopping Experience ... Knowledge of retail management best practices * Track record of achieving results * History of ...

Leadership/Management Skills * Team player able to work well with others * Strong bias towards customer service and managing tenant relationships in an extremely professional and courteous manner

... management. * Adhere to company policies and procedures. Sales and Customer Service Responsibilities: * Provide excellent customer service and resolve inquiries promptly. * Maintain high service ...

Oversee and update customer information (CRM) to retain existing clients and identify potential top ... Provide mentoring to staff on the floor in customer service and relationships, as well as ensure ...

Proficiency with customer service platforms (e.g., Zendesk) and e-commerce platforms (e.g., Shopify). * Ability to multitask, prioritize, and manage time effectively in a fast-paced environment

... or professional services, with team management experience. * Strong knowledge of litigation ... Proficiency in CRM tools, legal research databases, and Microsoft Office (Excel, PowerPoint ...

ServiceNow Configuration & Asset Management Engineer Cooley is seeking a ServiceNow Configuration ... Cooley Technology embraces a culture of customer service excellence, and all members of the ...

Our Comprehensive and Customer Workforce Solutions include Right-to-Hire Contract Staffing, Direct Placement, and Managed Service Provider (MSP) / Vendor Managed Services (VMS) engagements nationally

Monitors customer satisfaction scores and implements plans to improve scores. Monitors patient ... Management Participates in the overall planning process for the service. Conducts monthly meetings ...

Clientele/Service Management * Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client

... management, incorporating relevant insights into service delivery strategies and processes. * Foster a culture of customer focus, accountability, and continuous improvement within the se

Key tasks will include inventory management, coordination of shipments, and quality assurance. As ... This individual has excellent customer service skills but also thrives in a busy operations ...

Knowledge Management : Oversee the creation and maintenance of a comprehensive knowledge base to empower customers with self-service resources and support agents with training materials. * Customer ...

Reporting to the National Sales Operations Manager, within the National Operations Team, the ... Minimum of two years' experience in customer service. Excellent communication skills and ...

As the Store Manager, you will be responsible for presenting exceptional customer service, driving retail sales, ensuring efficiency of staff and services, and managing daily operations at the store

... space management to fill up every container vessel. * Guide our other offices regarding allocation on individual service, and update when needed. * Work directly with Customer Service corporate ...