Customer service management jobs in Bronx, New York, NYCreate job alerts

Overview We are seeking a skilled and enthusiastic Bartender with server experience as well to join our dynamic team. The ideal candidate will have a passion for mixology and providing exceptional customer service in a fast-paced environment. As a Bartender, you will be responsible for crafting cocktails, serving beverages, and ensuring a welcoming atmosphere for our guests. Your expertise in the food and beverage industry will play a crucial role in enhancing our customers' experience. Responsibilities Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. Maintain cleanliness and organization of the bar area, including washing glassware and utensils. Engage with customers to provide excellent service, take orders, and make recommendations based on their preferences. Manage cash register operations, including processing payments accurately and efficiently. Collaborate with kitchen staff to coordinate food orders and ensure timely service. Monitor inventory levels of bar supplies and assist with ordering as needed. Adhere to all health and safety regulations, including responsible alcohol service practices. Assist in organizing special events or banquets that require catering services. Experience: Experience in serving Previous experience as a Bartender or in a similar role within the food industry is preferred. Familiarity with Aloha POS or other point-of-sale systems is a plus. Strong knowledge of brewing techniques, cocktail recipes, and beverage pairings. Basic math skills for handling cash register transactions and inventory management. Excellent communication skills with the ability to engage customers effectively. Experience in sales or retail math is advantageous for managing bar sales effectively. Join our team and bring your bartending skills to life in an exciting environment where creativity meets customer satisfaction! Job Types: Full-time, Part-time Pay: $15.30 - $16.66 per hour Shift: 8 hour shift Work Location: In person

Become part of Heart to Heart Home Care’s extraordinary team of caring professionals. As a Coordinator, you will assist with all aspects of Heart to Heart Home Care’s operations and be part of a compassionate and professional team by helping families and their loved ones in their time of need. Successful candidates must be extremely detail-oriented, self-motivated, with excellent communication, administrative, clerical and problem solving skills. Responsibilities include: Must be fluent in conversational Spanish Match, assign and schedule caregivers based on skill level, availability and customer requirements Provide superior customer service and compassion for new clients and their families Receive and process incoming requests for new home care services Specific requirements include: Superior customer service and strong communication skills (written & verbal) Excellent administrative and clerical skills Proficiency with computers (Microsoft Word / Excel), and ability to learn and operate scheduling and training systems (HHA Exchange) Remain composed, professional with a positive attitude under pressure and excel in time management Availability for after-hours, weekend and holiday coverage schedule. Other: Troubleshooting and educate staff on how to use our call in & call out system Any other duties related to the position. The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best. Requirements Must be fluent in conversation Spanish. Must be available weekends AND three additional days throughout the week (EX: Saturday-Wednesday or Thursday-Monday). Knowledgeable in Word, Excel, and HHA Exchange a PLUS. Remain composed, professional, and maintain a positive attitude. Job Type: Full-time What we offer: **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive Job Type: Full-time Pay: $18.00 - $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Work Location: In person Job Type: Full-time Pay: $18.00 - $23.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Every weekend Monday to Friday Morning shift Work Location: In person

We are seeking a talented and creative Hair Stylist to join our dynamic team. The ideal candidate will possess a passion for natural hair care and styling, along with a strong understanding of current trends and techniques. As a Hair Stylist, you will provide exceptional hair services to clients, ensuring their satisfaction while promoting a welcoming and professional salon environment. Duties Perform a variety of hair services including hair extensions, silk press, styling, and treatments tailored to individual client needs. Maintain up-to-date knowledge of current trends in hair styling and care to provide clients with informed recommendations. Utilize salon software for scheduling appointments, managing client records, and processing transactions efficiently. Engage in retail sales by recommending products that enhance client hair care routines and overall satisfaction. Ensure cleanliness and organization of the salon area, adhering to health and safety standards. Build strong relationships with clients through excellent customer service and effective communication. Qualifications Proficiency in hair styling techniques, including but not limited to cutting, styling, and hair threading. Familiarity with salon software for appointment management and client interactions is preferred. Excellent interpersonal skills with the ability to create a friendly atmosphere for clients. Previous experience in a salon environment is an advantage but not mandatory; recent graduates are encouraged to apply. A commitment to ongoing professional development in the beauty industry. Join our team as a Hair Stylist where your creativity can shine while providing exceptional service! Job Types: Full-time, Part-time, Contract, Apprenticeship, Temporary, Internship Pay: $20.00 - $50.00 per hour Expected hours: 20 – 40 per week Benefits: Employee discount Flexible schedule Paid training Professional development assistance Schedule: Choose your own hours Supplemental Pay: Commission pay Tips License/Certification: Cosmetology License (Preferred) Shift availability: Day Shift (Required) Night Shift (Preferred) Ability to Commute: Bronx, NY 10451 (Required) Work Location: In person

1. Staff Management: Oversee hiring, training, and scheduling of nail technicians and support staff. Conduct performance evaluations and provide ongoing support. 2. Customer Service: Handle customer inquiries and complaints, ensuring a high level of service is maintained. Build relationships with clients and encourage repeat business. 3. Financial Management: Assist in budgeting, managing expenses, processing payroll, and keeping track of daily revenue. Handle invoicing and payment processing. 4. Inventory Control: Manage inventory levels for nail products and supplies, placing orders when necessary. Ensure that the salon is stocked and organized. 5. Marketing and Promotions: Develop and implement marketing strategies to attract new clients and retain existing ones. Manage social media and online presence to promote salon services. 6. Compliance and Sanitation: Ensure the salon complies with health and safety regulations. Oversee the cleanliness and sanitation of the salon and equipment. 7. Appointment Management: Handle booking systems, manage appointments, and ensure efficient scheduling to minimize wait times for clients. 8. Reporting: Generate and analyze reports on sales, customer satisfaction, and staff performance to identify areas for improvement. 9. Collaboration: Work closely with the owner or manager to align on business goals, policies, and operations. 10. Customer Experience Enhancements: Continuously seek ways to improve the overall customer experience, from service quality to salon ambiance.

We are looking for a quick and organized short order cook who can handle all aspects of food preparation in a small eatery. The short order cook's responsibilities include keeping food preparation areas clean, grilling, cooking, and frying foods, taking orders, serving dishes to customers, and ordering and stocking kitchen and food supplies. To be a successful short order cook, you should have good time management skills as well as the ability to work quickly and multitask during busy periods. You should also be prepared to stand for long periods of time. Short Order Cook Responsibilities: Taking customer orders and preparing food to their specifications. Grilling, cooking, and frying foods. Planning and managing work orders to ensure all items of an order are finished and served at the same time. Grilling and garnishing hamburgers and other meats. Performing simple food preparation tasks, such as slicing up meats and vegetables. Completing orders from steam tables, plating the food, and serving to the customers. Accepting payments and making change. Ordering supplies and stocking the shelves. Rotating food and stamping the time and date on the food in the coolers. Cleaning food preparation equipment and areas. Short Order Cook Requirements: A high school diploma or equivalent. On-the-job training in food preparation and sanitation techniques. The ability to multi-task and work quickly and efficiently. The ability to speak multiple languages would be advantageous. Strong communication, teamworking, and customer service skills. Manual dexterity and a good sense of taste.

Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17

We are looking for a Front Desk Receptionist who preferred to be speaking Spanish to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Front Desk Receptionist, you will be the first point of contact for our company. Our Front Desk Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Front Desk Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.