Customer service management jobs in Bronx, New York, NYCreate job alerts

1. Staff Management: Oversee hiring, training, and scheduling of nail technicians and support staff. Conduct performance evaluations and provide ongoing support. 2. Customer Service: Handle customer inquiries and complaints, ensuring a high level of service is maintained. Build relationships with clients and encourage repeat business. 3. Financial Management: Assist in budgeting, managing expenses, processing payroll, and keeping track of daily revenue. Handle invoicing and payment processing. 4. Inventory Control: Manage inventory levels for nail products and supplies, placing orders when necessary. Ensure that the salon is stocked and organized. 5. Marketing and Promotions: Develop and implement marketing strategies to attract new clients and retain existing ones. Manage social media and online presence to promote salon services. 6. Compliance and Sanitation: Ensure the salon complies with health and safety regulations. Oversee the cleanliness and sanitation of the salon and equipment. 7. Appointment Management: Handle booking systems, manage appointments, and ensure efficient scheduling to minimize wait times for clients. 8. Reporting: Generate and analyze reports on sales, customer satisfaction, and staff performance to identify areas for improvement. 9. Collaboration: Work closely with the owner or manager to align on business goals, policies, and operations. 10. Customer Experience Enhancements: Continuously seek ways to improve the overall customer experience, from service quality to salon ambiance.

We are looking for a motivated and reliable individual to join our team as a Flyer Distributor for education and school transportation information in the Bronx neighborhood. The primary responsibility is to distribute flyers promoting school transportation services, education programs, and related initiatives to key locations in the community, including schools, community centers, libraries, and local businesses. Responsibilities: - Distribute flyers and informational materials about school transportation services and educational programs throughout the Bronx. - Ensure flyers are placed in high-traffic areas such as school campuses, bus stops, community centers, and local businesses. - Maintain a log of all locations visited and ensure that materials are distributed to the appropriate areas. - Engage with the community, answer basic questions, and provide additional information about the services, as needed. - Assist in organizing and coordinating flyer distribution events or promotional activities. - Ensure that all distributed materials are kept in good condition and are replenished when necessary. - Report any issues or concerns regarding flyer distribution to the supervisor. Qualifications: - Must be reliable, punctual, and able to follow instructions. - Strong communication skills and ability to engage with people in the community. - Ability to work independently and efficiently in a fast-paced environment. - Previous experience in customer service, community outreach, or flyer distribution is a plus. - Familiarity with the Bronx neighborhood is preferred. - Must have access to reliable transportation to travel between locations. - Must be able to lift and carry boxes of flyers if needed.

We are looking for a quick and organized short order cook who can handle all aspects of food preparation in a small eatery. The short order cook's responsibilities include keeping food preparation areas clean, grilling, cooking, and frying foods, taking orders, serving dishes to customers, and ordering and stocking kitchen and food supplies. To be a successful short order cook, you should have good time management skills as well as the ability to work quickly and multitask during busy periods. You should also be prepared to stand for long periods of time. Short Order Cook Responsibilities: Taking customer orders and preparing food to their specifications. Grilling, cooking, and frying foods. Planning and managing work orders to ensure all items of an order are finished and served at the same time. Grilling and garnishing hamburgers and other meats. Performing simple food preparation tasks, such as slicing up meats and vegetables. Completing orders from steam tables, plating the food, and serving to the customers. Accepting payments and making change. Ordering supplies and stocking the shelves. Rotating food and stamping the time and date on the food in the coolers. Cleaning food preparation equipment and areas. Short Order Cook Requirements: A high school diploma or equivalent. On-the-job training in food preparation and sanitation techniques. The ability to multi-task and work quickly and efficiently. The ability to speak multiple languages would be advantageous. Strong communication, teamworking, and customer service skills. Manual dexterity and a good sense of taste.

Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17

We are looking for a Front Desk Receptionist who preferred to be speaking Spanish to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Front Desk Receptionist, you will be the first point of contact for our company. Our Front Desk Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Front Desk Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Join Our Team as a Lead Pharmacy Technician! Location: Pelham Pharmacy Position: Lead Pharmacy Technician Employment Type: [Full-time/Part-time] About Us: At Pelham Pharmacy, we are dedicated to providing exceptional healthcare and support to our community. Our team is passionate about making a difference in patients' lives, and we are looking for a motivated Lead Pharmacy Technician to join us! Key Responsibilities: - Team Leadership: Supervise and mentor pharmacy staff, ensuring efficient workflow and high-quality patient care. - Medication Dispensing: Assist pharmacists in accurately filling prescriptions, ensuring compliance with safety protocols and medication guidelines. - Customer Service: Greet and assist customers in a friendly manner, providing information about medications, health products, and services. - Inventory Management: Maintain stock levels of medications and supplies, including ordering, receiving, and organizing products to ensure a well-stocked pharmacy. - Record Keeping: Accurately maintain patient records - Health Screenings: Assist with basic health screenings and wellness programs, providing education on medication adherence and health management. Qualifications: - High school diploma or equivalent; Pharmacy Technician certification preferred. - Previous experience in a pharmacy or healthcare setting; prior leadership experience is a plus. -Micromerchant experience is strongly recommended - Strong attention to detail and excellent organizational skills. - Ability to work in a fast-paced environment and manage multiple tasks. - Compassionate, friendly, and customer-oriented attitude. - Language Requirement: Proficiency in Albanian or Spanish (or both) is strongly preferred to effectively communicate with our diverse patient base. Why Join Us? - Competitive pay and benefits. - Opportunities for professional development and growth. - A supportive and collaborative team environment. - The chance to make a positive impact on your community. If you are passionate about healthcare and looking to advance your career as a Lead Pharmacy Technician, we want to hear from you! --- Feel free to adjust any parts to better suit your pharmacy's needs!

Our Company : At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block 1 as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. Job ID: 557036BR City: BROOKLYN State: New York It would be even better if you also had... : • High school diploma or equivalent • Sales/marketing experience 1 - This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee. What you'll bring to the team... : • Answer phones and greet clients in a personalized, friendly, and inviting manner • Match clients with the best-suited tax professional for their needs • Schedule clients how they would like to be scheduled • Help to ensure all clients needs have been met during service both in person, over the phone or virtually • Maintain office cleanliness and organization of resources with team members • Other duties as assigned Your Expertise: • Experience working in a fast-paced environment • Previous experience in a customer service environment • Ability to multi-task • Strong organizational and time-management skills • Computer proficient with the ability to use Microsoft Office Posting Title: Receptionist - Franchise Location Pay Range Minimum: 16 Pay Range Maximum: 18 Pay Range Information: The following information has been provided by the franchisee operating the franchise office that has posted this position, and has not been endorsed or validated by H&R Block. All questions should be made directly to the franchise

Looking for an Accounts Receivable Bookkeeper to manage the company's incoming payments to ensure a timely collection and streamline cashflow. Accounts Receivable Bookkeepers need to be accurate, detail-oriented, and have strong customer service skills. Responsibilities include: - Collecting payments - entering payments into system accurately, processing refunds and handling adjustments. - Resolving payment disputes and tenant inquiries as well as addressing tenant concerns when called. - Running reports on profit and losses and submitting monthly reports to management. - Monthly bank account reconciliations for our buildings due on a strict deadline. - Overall knowledge of Accounts Receivable and basic support to the financial team. - Preferably knowledgeable in Google Sheets as well as RIS property management system.

Location: Bronx, NY Job Type: Full-time/Part-time About Us: Century 21 Galvez is a dynamic and growing real estate firm dedicated to providing exceptional service and expertise to our clients. We specialize in residential and commercial properties and pride ourselves on our integrity, professionalism, and commitment to our clients’ success. Job Summary: We are seeking a motivated and enthusiastic Real Estate Agent to join our team. The ideal candidate will have a passion for real estate, excellent communication skills, and a strong desire to help clients achieve their property goals. As a Real Estate Agent, you will be responsible for guiding clients through the buying, selling, and leasing processes while providing outstanding customer service and expert market knowledge. Key Responsibilities: - Client Consultation: Meet with clients to understand their real estate needs and preferences, providing personalized guidance throughout the buying or selling process. - Market Research: Stay informed about local market trends, property values, and neighborhood statistics to provide accurate information to clients. - Property Listings: Create and manage property listings, including high-quality photographs, detailed descriptions, and marketing materials to attract potential buyers. - Showings and Open Houses: Schedule and conduct property showings and open houses, effectively showcasing properties to prospective buyers. - Negotiation: Negotiate offers and counteroffers on behalf of clients, ensuring their best interests are represented. - Transaction Management: Guide clients through the closing process, coordinating with lenders, inspectors, and title companies to ensure a smooth transaction. - Networking: Build and maintain relationships with clients, fellow agents, and industry professionals to expand your network and generate referrals. - Continuous Learning: Stay updated on industry regulations, market conditions, and best practices through ongoing education and training. Qualifications: - Real estate license in New York or Connecticut - Proven experience in real estate sales or a related field is a plus but not required for entry-level positions. - Strong interpersonal and communication skills, both verbal and written. - Excellent negotiation and customer service skills. - Self-motivated and goal-oriented with a strong work ethic. - Proficient in using real estate software and tools (MLS, CRM, etc.). - Ability to work flexible hours, including evenings and weekends, to meet client needs. Benefits: - Competitive commission structure - Ongoing training and professional development opportunities - Access to a comprehensive marketing platform - Supportive team environment - Opportunities for career advancement

Fluent in Spanish and English Some background in real state management Customer service experience