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  • Customer Service Assistant
    Customer Service Assistant
    7 hours ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed.

    Immediate start!
    No experience
    Easy apply
  • Entry-Level Client Customer Service Representative
    Entry-Level Client Customer Service Representative
    7 hours ago
    $16–$29 hourly
    Full-time
    Manhattan, New York

    Job Summary We are seeking a motivated, detail-oriented, and people-focused Entry-Level Client Customer Service Representativeto join our dynamic team. This position is ideal for individuals looking to begin their career in customer service, client relations, and face-to-face marketing. In this role, you will support customer interactions, assist with promotional initiatives, and help create positive brand experiences through in-person engagement. This is a great opportunity to gain hands-on experience in a fast-paced environment while working alongside experienced professionals. Duties and Responsibilities • Provide excellent customer service and support to clients in person., • Represent client brands professionally during promotional events and face-to-face campaigns., • Assist in the execution of direct marketing and customer outreach initiatives., • Build positive relationships with customers and address questions or concerns in a professional manner., • Support the team in preparing promotional materials and presentations., • Conduct market research to identify customer needs, trends, and opportunities., • Attend promotional events, trade shows, and community-based marketing activities., • Collaborate with team members to evaluate campaign performance and improve customer engagement., • Assist with reporting, tracking campaign results, and maintaining accurate records., • Strong communication and interpersonal skills., • Excellent customer service mindset with a professional attitude., • Ability to work well in a fast-paced, team-oriented environment., • Strong organizational skills and attention to detail., • Problem-solving skills and ability to handle customer concerns effectively., • Positive attitude, willingness to learn, and strong work ethic., • Hands-on training and career development, • Growth opportunities within the company, • Supportive and team-driven work environment

    Immediate start!
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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    18 days ago
    $18–$20 hourly
    Full-time
    Manhattan, New York

    Position: Customer Service Representative Location: New York, Manhattan Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in New York, Union Square. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: • Help customers choose the right bike, battery, accessories, and services., • Assist with signing up for subscriptions, processing payments, and setting up accounts., • Explain bike features and make sure customers have a great first experience. Existing Customers: • Support customers with repairs, payments, and subscription questions., • Coordinate repairs with mechanics and perform minor bike adjustments when needed., • Handle invoicing, service follow-ups, and work with customer accounts., • Inspect bikes and manage fines when necessary. Operations & Store Support: • Prepare reports about sales, inventory, and store operations., • Monitor inventory levels and coordinate stock as needed., • Keep the store clean, organized, and welcoming., • Assist with opening and closing the store., • Support your team and supervisor with other tasks as needed. Requirements: • Comfortable using Microsoft Office, Google Sheets, and other common productivity tools., • Good at multitasking and staying organized in a busy environment., • Ability to connect and work well with different types of people., • Flexible to work weekdays and weekends (if necessary)., • Knowledge of additional languages (Spanish, French, or others) is a plus. Employee benefits: Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

    Immediate start!
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  • Bilingual Customer Service Representative (English/Chinese)
    Bilingual Customer Service Representative (English/Chinese)
    1 month ago
    $22–$28 hourly
    Full-time
    Manhattan, New York

    We are seeking a professional and detail-oriented Bilingual Customer Service Representative to join our team. The ideal candidate is fluent in English and Chinese and excels at delivering exceptional customer support in a fast-paced office environment. This role requires strong communication skills, strong organizational abilities, and a proactive approach to problem-solving. Key Responsibilities • Respond to customer inquiries via phone, email, and in person in both English and Chinese, • Resolve customer questions and concerns promptly and professionally, • Follow up with customers to ensure complete resolution and satisfaction, • Collaborate with internal departments to ensure smooth processing and issue resolution, • Handle administrative tasks to support efficient office operations, • Assist customers with shipment-related inquiries and coordination Qualifications • College degree required, • Fluent in both English and Chinese (spoken and written), • Ability to work on-site in our Midtown office Monday through Friday Preferred Experience & Skills • Prior customer service or related experience preferred, • Comfortable using computer systems for data entry and record management, • Strong typing skills and attention to detail, • Excellent verbal and written communication skills, • Ability to engage professionally and effectively with customers

    Easy apply
  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    1 month ago
    $2500–$4500 monthly
    Full-time
    Manhattan, New York

    Looking for more than just a job? Join a fast-growing marketing & sales company where your personality matters, your growth is supported, and work is actually fun. What You’ll Do: • Deliver top-tier customer service in a face-to-face, energetic environment, • Represent well-known brands with confidence and professionalism, • Build strong customer relationships and support sales campaigns, • 🚀 Career growth & advancement opportunities, • 🎓 Paid training & ongoing mentorship — no experience needed, • 💸 Competitive pay + performance incentives, • 🎉 Fun, social team culture (team nights, events, travel opportunities), • Positive attitude and strong communication skills, • Team players who enjoy working with people, • Motivated individuals eager to learn and grow, • Deliver top-tier customer service in a face-to-face, energetic environment, • Represent well-known brands with confidence and professionalism, • Build strong customer relationships and support sales campaigns, • 🚀 Career growth & advancement opportunities, • 🎓 Training & ongoing mentorship — no experience needed, • 💸 Competitive pay + performance incentives, • 🎉 Fun, social team culture (team nights, events, travel opportunities), • Positive attitude and strong communication skills, • Team players who enjoy working with people, • Motivated individuals eager to learn and grow

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