Customer Service Agent - abm building services - New York
20 August 2026•555 views
Expires in 15 days

We are looking for a dedicated and enthusiastic Customer Service Advisor to join our team. As a Customer Service Advisor, you will be the first point of contact for our customers, assisting with queries, resolving complaints, and providing information about our products and services. Your role is key in ensuring customer satisfaction and contributing to the overall success of our company.
Key Responsibilities
- Answer customer queries via phone, email, and live chat in a friendly and professional manner.
- Provide accurate product and service information to customers and assist with inquiries.
- Handle customer complaints efficiently, escalating issues to the relevant departments when necessary.
- Process orders, payments, refunds, and updates to customer records in the company database.
- Assist with troubleshooting product-related issues and providing technical support.
- Upsell and cross-sell products and services to meet customer needs.
- Collaborate with internal departments to resolve customer issues promptly.
- Monitor and report on customer feedback to improve service quality.
- Experience
- Not required
- Employment
- Full-time
- Salary
- $23 – $28.5 hourly
120 Broadway, Manhattan, 10004, New York

Customer AssistantNew York
Building Services • 11-50 Employees
Hiring on JOB TODAY since August, 2026
Premier Building Services
Al B.Active 5 hours ago
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