Customer service chat jobs in New York, NYCreate job alerts

Do you have a passion for food, a love for cannabinoids, and a knack for connecting with people? Wilde Herbs & Laced Bakes is looking for energetic and knowledgeable Team Members to join our dynamic crew! If you’re someone who thrives in a lively atmosphere, loves to learn, and wants to be part of a growing business owned and operated by a queer female of color, we want to meet you! What You’ll Be Doing: - Engage with customers and provide excellent service, offering knowledgeable guidance on our range of infused products including edibles, baked goods, and beverages. - Prepare delicious barista-style drinks, craft tasty sandwiches, and ensure the food and drink presentation meets our high standards. - Confidently speak about cannabinoids and our products with customers, answering questions and making recommendations based on individual preferences. - Operate the POS system efficiently and accurately process transactions, ensuring a smooth customer experience. - Maintain a clean and organized workspace, ensuring all food and beverage preparation areas meet NYC health and safety standards. - Collaborate with the team to keep the vibe fun, professional, and upbeat! What We’re Looking For: - Sales and food knowledge—you know how to upsell products and have a passion for delicious food. - Cannabinoid knowledge—you’re comfortable discussing cannabinoids and their effects with customers and making product recommendations. - Exceptional communication skills—you love chatting with people and have a knack for making customers feel welcome and informed. - Customer service experience—you have a positive attitude and enjoy providing memorable customer experiences. - Barista and sandwich-making skills—experience with preparing coffee, drinks, and sandwiches is a plus. - Clean and knowledgeable—you understand food safety practices and can maintain a clean and organized work environment. Qualifications - Strong background in cash handling and basic math skills - Previous experience in a quick service & fast food restaurant or similar setting - Demonstrated ability to work efficiently in a fast-paced restaurant environment - Knowledge of POS systems and customer service practices - Experience in the food industry or related field is preferred - Excellent time management skills and ability to prioritize tasks effectively What We Offer: - One week of paid training to make sure you’re set up for success and confident in your role. - A fun, inclusive, and supportive team environment where you can grow and be yourself. - Opportunities to advance as the business grows. - Competitive hourly pay plus tips! - If you’re ready to bring your energy and passion for food, cannabinoids, and customer service to Wilde Herbs & Laced Bakes, we’d love to hear from you! Apply Today! Send us your resume and a brief note about why you’d be the perfect fit for our team. Let’s make something amazing together! Wilde Herbs & Laced Bakes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Part-time Pay: $15.00 - $21.00 per hour Expected hours: 20 – 40 per week Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Shift: 8 hour shift Day shift Evening shift Morning shift Night shift People with a criminal record are encouraged to apply Work Location: In person

Supervisors $18-$20 /HR + tips - MUST have NYC DOH Food Handler's Certification - Must have 1+ years of supervisor experience - Positive attitude, can lead by example - Professional and set high standards for customer service - Understands FIFO rotations, and managing display fridge - Ability to work in a fast-paced environment If you are interested in this position, please chat me with your email address!

Join Our Team: Customer Service Representative Job Summary: We're seeking a compassionate and results-driven Customer Service Representative to join our dynamic team. Provide exceptional support to clients, resolve issues, and deliver personalized experiences. Responsibilities: •⁠ ⁠Respond to customer inquiries via phone, email, and chat •⁠ ⁠Resolve issues promptly and professionally •⁠ ⁠Offer tailored solutions and product recommendations •⁠ ⁠Maintain accurate records and follow-up communications •⁠ ⁠Collaborate with internal teams for issue resolution •⁠ ⁠Consistently meet or exceed customer satisfaction targets Requirements: •⁠ ⁠1+ year of customer service experience •⁠ ⁠Excellent communication and problem-solving skills •⁠ ⁠Ability to work in a fast-paced environment •⁠ ⁠Strong empathy and active listening •⁠ ⁠Proficiency in [software/systems] •⁠ ⁠Flexibility for [hours/shifts] What We Offer: •⁠ ⁠Competitive salary and benefits package •⁠ ⁠Ongoing training and development •⁠ ⁠Collaborative and supportive work environment •⁠ ⁠Opportunities for growth and advancement

Intern will learn the process, you will learn a great deal about e-commerce. The intern will assist in managing the 5 team members : 1 Digital Marketing, 2 Web Design, 3 Content Creators, and 4 Designers. The candidate will be a highly organized, self-starter who is looking to grow and would like to work in our downtown Brooklyn (location convenient to all subway lines )_T Are you passionate about e-commerce, web design, and content creation? ShopDecorator seeks a motivated individual to assist and manage our virtual team. 20 hours per week. The job would likely lead to a paid position. A plus if the applicant loves interior design and has some skill in home design. Being an intern at a small start-up company allows us to give you real experiences, responsibility, and problem-solving skills you can take to your next job or hope to stay with us long term. Virtual Team Management: Lead and manage our remote staff with Zoom meetings. Supervise and orchestrate and collaborate on marketing campaigns, including email and social media efforts. and maintaining contact with remote staff skilled in 1 Digital Marketing: creation and implementation of online marketing campaigns. 2 Web Development/Design: building, maintaining, and optimizing the e-commerce website. 3 Content Creation: writing of product descriptions, blogs, videos, YouTube channels, and marketing materials. What We’re Looking For: -Strong proficiency with computers, including Microsoft Office and Google applications. -A self-starter with a strong work ethic and attention to detail. -Exceptional customer service skills and a passion for delivering quality experiences. -have some knowledge of SEO best practices, and HTM is helpful but not required. -Familiarity with e-commerce platforms, preferably Shopify, is helpful but not required. -Creative mindset with an interest in contributing to marketing and media initiatives. -Ability to lift and move packages up to 25 pounds regularly. -Outstanding communication and leadership skills. -Ship customer orders and provide some customer support via email and phone. -Product Management: Supervise and manage the product lifecycle, sourcing, and pricing strategies. -A plus if the applicant loves interior design and home design but not required - Manage influencers who will make content STEPS to APPLY - Read 3 Important Steps to get this job! - 1 To keep in contact with us please after u send the RESUME BY attaching a copy of your resume on the chat and include the following in your first few lines 1) Educational degree 2) Name 4) Why do you think this job is ideal for you? 5) do have a driver's license ( not required )? 2 Send your resume by attaching resume in the jobs today chat. 3 Mention the word bingo ( when sending a resume ) to prove u read the WHOLE ad.

Salon in Chelsea area Manhattan looking to hire licensed nail technicians or nail artists. Must have NYS nail technician license or cosmetology license. We want out technicians to be able to pay attention to details, up-to-date knowledge on trends and skills, excellent interpersonal and communication skills, and strong customer service skills. Friendly demeanor/ability to chat with customers when performing manicures and pedicures. Preferably customer service: 1 year (Required), proficiency in using e-file machine to soak off and file cuticles, ability to draw basic French and minimal designs. We want our technicians to have the willingness to learn, team work mindset, punctual and organized. Compensation to be discussed, we offer competitive commissions and 100% of the clients' tips to the technicians.

As a Live Chat Agent, you will be responsible for providing exceptional customer service through live chat platforms. You will address customer inquiries, resolve issues, and offer support in a timely and efficient manner, ensuring a positive experience for each customer. Key Responsibilities: Customer Interaction: Respond to customer inquiries via live chat promptly and professionally. Provide accurate information about products, services, and policies. Resolve customer issues, complaints, and questions to ensure satisfaction. Problem-Solving: Identify and troubleshoot customer problems, offering solutions or escalating issues as needed. Follow up with customers to ensure resolution and satisfaction. Documentation: Record and maintain detailed notes of customer interactions and transactions in the CRM system. Update customer records and ensure all information is accurate and current. Performance Metrics: Meet or exceed performance goals related to response time, customer satisfaction, and issue resolution. Monitor and report on chat performance and customer feedback. Team Collaboration: Collaborate with other team members and departments to resolve complex issues. Participate in team meetings and training sessions to stay updated on product knowledge and customer service best practices. Continuous Improvement: Provide feedback on common customer issues and suggest improvements to processes or products. Stay informed about updates to products, services, and company policies. Qualifications: Education: High school diploma or equivalent; additional qualifications in customer service or related fields are a plus. Experience: Previous experience in customer service or a similar role is preferred but not required. Familiarity with live chat platforms and CRM systems is advantageous. Skills: Excellent written communication skills with the ability to convey information clearly and professionally. Strong problem-solving skills and attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in typing and computer use. Attributes: Patience and empathy when dealing with customers. Strong interpersonal skills and the ability to work well both independently and as part of a team. A positive attitude and a commitment to providing high-quality customer service. Working Conditions: Schedule: May require flexible hours, including evenings, weekends, or holidays depending on business needs. Environment: [Office/Remote] environment with a need for a quiet workspace if working remotely.