Customer service chat jobs in New York, NYCreate job alerts

Intern will learn the process, you will learn a great deal about e-commerce. The intern will assist in managing the 5 team members : 1 Digital Marketing, 2 Web Design, 3 Content Creators, and 4 Designers. The candidate will be a highly organized, self-starter who is looking to grow and would like to work in our downtown Brooklyn (location convenient to all subway lines )_T Are you passionate about e-commerce, web design, and content creation? ShopDecorator seeks a motivated individual to assist and manage our virtual team. 20 hours per week. The job would likely lead to a paid position. A plus if the applicant loves interior design and has some skill in home design. Being an intern at a small start-up company allows us to give you real experiences, responsibility, and problem-solving skills you can take to your next job or hope to stay with us long term. Virtual Team Management: Lead and manage our remote staff with Zoom meetings. Supervise and orchestrate and collaborate on marketing campaigns, including email and social media efforts. and maintaining contact with remote staff skilled in 1 Digital Marketing: creation and implementation of online marketing campaigns. 2 Web Development/Design: building, maintaining, and optimizing the e-commerce website. 3 Content Creation: writing of product descriptions, blogs, videos, YouTube channels, and marketing materials. What We’re Looking For: -Strong proficiency with computers, including Microsoft Office and Google applications. -A self-starter with a strong work ethic and attention to detail. -Exceptional customer service skills and a passion for delivering quality experiences. -have some knowledge of SEO best practices, and HTM is helpful but not required. -Familiarity with e-commerce platforms, preferably Shopify, is helpful but not required. -Creative mindset with an interest in contributing to marketing and media initiatives. -Ability to lift and move packages up to 25 pounds regularly. -Outstanding communication and leadership skills. -Ship customer orders and provide some customer support via email and phone. -Product Management: Supervise and manage the product lifecycle, sourcing, and pricing strategies. -A plus if the applicant loves interior design and home design but not required - Manage influencers who will make content STEPS to APPLY - Read 3 Important Steps to get this job! - 1 To keep in contact with us please after u send the RESUME BY attaching a copy of your resume on the chat and include the following in your first few lines 1) Educational degree 2) Name 4) Why do you think this job is ideal for you? 5) do have a driver's license ( not required )? 2 Send your resume by attaching resume in the jobs today chat. 3 Mention the word bingo ( when sending a resume ) to prove u read the WHOLE ad.

Salon in Chelsea area Manhattan looking to hire licensed nail technicians or nail artists. Must have NYS nail technician license or cosmetology license. We want out technicians to be able to pay attention to details, up-to-date knowledge on trends and skills, excellent interpersonal and communication skills, and strong customer service skills. Friendly demeanor/ability to chat with customers when performing manicures and pedicures. Preferably customer service: 1 year (Required), proficiency in using e-file machine to soak off and file cuticles, ability to draw basic French and minimal designs. We want our technicians to have the willingness to learn, team work mindset, punctual and organized. Compensation to be discussed, we offer competitive commissions and 100% of the clients' tips to the technicians.

As a Live Chat Agent, you will be responsible for providing exceptional customer service through live chat platforms. You will address customer inquiries, resolve issues, and offer support in a timely and efficient manner, ensuring a positive experience for each customer. Key Responsibilities: Customer Interaction: Respond to customer inquiries via live chat promptly and professionally. Provide accurate information about products, services, and policies. Resolve customer issues, complaints, and questions to ensure satisfaction. Problem-Solving: Identify and troubleshoot customer problems, offering solutions or escalating issues as needed. Follow up with customers to ensure resolution and satisfaction. Documentation: Record and maintain detailed notes of customer interactions and transactions in the CRM system. Update customer records and ensure all information is accurate and current. Performance Metrics: Meet or exceed performance goals related to response time, customer satisfaction, and issue resolution. Monitor and report on chat performance and customer feedback. Team Collaboration: Collaborate with other team members and departments to resolve complex issues. Participate in team meetings and training sessions to stay updated on product knowledge and customer service best practices. Continuous Improvement: Provide feedback on common customer issues and suggest improvements to processes or products. Stay informed about updates to products, services, and company policies. Qualifications: Education: High school diploma or equivalent; additional qualifications in customer service or related fields are a plus. Experience: Previous experience in customer service or a similar role is preferred but not required. Familiarity with live chat platforms and CRM systems is advantageous. Skills: Excellent written communication skills with the ability to convey information clearly and professionally. Strong problem-solving skills and attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in typing and computer use. Attributes: Patience and empathy when dealing with customers. Strong interpersonal skills and the ability to work well both independently and as part of a team. A positive attitude and a commitment to providing high-quality customer service. Working Conditions: Schedule: May require flexible hours, including evenings, weekends, or holidays depending on business needs. Environment: [Office/Remote] environment with a need for a quiet workspace if working remotely.

Qualifications Action-Oriented: You always look for what you can do for the customer rather than what you can’t Confident: Things happen and you’re OK with that! You are calm, cool, and collected in all of your customer interactions Benefits 100% remote – work from anywhere in the U.S Weekly pay Product and class discounts Responsibilities As a Seasonal Customer Experience Associate, you are the champion of customer service and fulfillment operations You are responsible for supporting customer service via phone, email, and/or chat, answering questions, placing orders, and helping to resolve issues with order placement, fulfillment, and delivery Our Customer Experience Associates are fun, energetic, and engaging in all of their interactions

LOOKING FOR: RETAIL SALESPERSON LOCATION: CHINATOWN, NYC DATES: WEDNESDAYS - SUNDAYS, 11AM - 7PM (part - time) REQUIREMENTS : MUST BE A WILDLIFE FAN Please note : We’ll only be chatting with qualified applicants that have a real and professional profile photo. Thank you We are looking for smart, dependable, and kind people. Customer service experience is a plus, but it's not required. The pay is hourly plus commission. It's a fun job if you think you'd like working in fashion and helping awesome customers from all around the world. The role, primarily, is focusing on making sales and engaging customers. The role also involves restocking, steaming, tidying up the shop, and reporting on the day’s progress. We are looking for engaging salespeople with vibrant energy that can make customers feel great about themselves. If you think you can do a good job with this kind of work, feel free to apply and let us know a bit about yourself. The role may expand as we continue to grow. Please note regarding JobToday : we have to pay the app to talk to applicants, so we only talk to folks with a profile photo.

Customer Assistant Duties and Responsibilities Field incoming calls, chats, and emails in a timely manner Identify customer needs, concerns, and questions Provide accurate information and solutions to customer queries Handle customer complaints in a patient and compassionate manner Direct callers to appropriate teams and/or departments as needed Generate sales leads and forward to sales reps Return any and all voicemails in a timely manner Build professional relationships with customers through excellent customer service Follow up with customers on questions and complaints Collaborate with immediate team, as well as other teams and departments within our company, to ensure overall customer satisfaction Meet or exceed personal and team call quotas and sales assist quotas Follow company communication policies, procedures, and guidelines at all times Perform every daily task with our customers' satisfaction in mind