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Do you have a passion for food, a love for cannabinoids, and a knack for connecting with people? Wilde Herbs & Laced Bakes is looking for energetic and knowledgeable Team Members to join our dynamic crew! If you’re someone who thrives in a lively atmosphere, loves to learn, and wants to be part of a growing business owned and operated by a queer female of color, we want to meet you! What You’ll Be Doing: - Engage with customers and provide excellent service, offering knowledgeable guidance on our range of infused products including edibles, baked goods, and beverages. - Prepare delicious barista-style drinks, craft tasty sandwiches, and ensure the food and drink presentation meets our high standards. - Confidently speak about cannabinoids and our products with customers, answering questions and making recommendations based on individual preferences. - Operate the POS system efficiently and accurately process transactions, ensuring a smooth customer experience. - Maintain a clean and organized workspace, ensuring all food and beverage preparation areas meet NYC health and safety standards. - Collaborate with the team to keep the vibe fun, professional, and upbeat! What We’re Looking For: - Sales and food knowledge—you know how to upsell products and have a passion for delicious food. - Cannabinoid knowledge—you’re comfortable discussing cannabinoids and their effects with customers and making product recommendations. - Exceptional communication skills—you love chatting with people and have a knack for making customers feel welcome and informed. - Customer service experience—you have a positive attitude and enjoy providing memorable customer experiences. - Barista and sandwich-making skills—experience with preparing coffee, drinks, and sandwiches is a plus. - Clean and knowledgeable—you understand food safety practices and can maintain a clean and organized work environment. Qualifications - Strong background in cash handling and basic math skills - Previous experience in a quick service & fast food restaurant or similar setting - Demonstrated ability to work efficiently in a fast-paced restaurant environment - Knowledge of POS systems and customer service practices - Experience in the food industry or related field is preferred - Excellent time management skills and ability to prioritize tasks effectively What We Offer: - One week of paid training to make sure you’re set up for success and confident in your role. - A fun, inclusive, and supportive team environment where you can grow and be yourself. - Opportunities to advance as the business grows. - Competitive hourly pay plus tips! - If you’re ready to bring your energy and passion for food, cannabinoids, and customer service to Wilde Herbs & Laced Bakes, we’d love to hear from you! Apply Today! Send us your resume and a brief note about why you’d be the perfect fit for our team. Let’s make something amazing together! Wilde Herbs & Laced Bakes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Part-time Pay: $15.00 - $21.00 per hour Expected hours: 20 – 40 per week Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Shift: 8 hour shift Day shift Evening shift Morning shift Night shift People with a criminal record are encouraged to apply Work Location: In person
Supervisors $18-$20 /HR + tips - MUST have NYC DOH Food Handler's Certification - Must have 1+ years of supervisor experience - Positive attitude, can lead by example - Professional and set high standards for customer service - Understands FIFO rotations, and managing display fridge - Ability to work in a fast-paced environment If you are interested in this position, please chat me with your email address!
Join Our Team: Customer Service Representative Job Summary: We're seeking a compassionate and results-driven Customer Service Representative to join our dynamic team. Provide exceptional support to clients, resolve issues, and deliver personalized experiences. Responsibilities: • Respond to customer inquiries via phone, email, and chat • Resolve issues promptly and professionally • Offer tailored solutions and product recommendations • Maintain accurate records and follow-up communications • Collaborate with internal teams for issue resolution • Consistently meet or exceed customer satisfaction targets Requirements: • 1+ year of customer service experience • Excellent communication and problem-solving skills • Ability to work in a fast-paced environment • Strong empathy and active listening • Proficiency in [software/systems] • Flexibility for [hours/shifts] What We Offer: • Competitive salary and benefits package • Ongoing training and development • Collaborative and supportive work environment • Opportunities for growth and advancement