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  • Brooklyn Workforce1 Career Center
    Tax Associate
    Tax Associate
    hace 4 días
    $17 por hora
    Jornada parcial
    Downtown Brooklyn, Brooklyn

    At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day…. Joining H&R Block as a Tax Associate means you will have the support of an expert team dedicated to providing you with the tax training you need to be successful. You will also have the freedom, flexibility, and extra earnings you will need to embrace what makes your life uniquely yours. What You’ll Bring to the Team: • Conduct tax interviews with clients face to face and through virtual tools – video, phone, chat, email, • Prepare complete and accurate tax returns, • Generate business growth, increase client retention, and offer additional products and services, • Provide clients with IRS support, • Support office priorities through teamwork and collaboration, • Grow your tax expertise Your Expertise: • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course1, • Experience working in a fast-paced environment, • Comfort working with virtual tools – video, phone and chat, • Ability to effectively communicate in person, via phone and in writing, • Must meet all other IRS and applicable state requirements, • High school diploma / equivalent or higher, • Bachelor’s degree in accounting or related field, • Previous experience in a customer service or retail environment, • Experience working in a fast-paced, supportive environment, • Ability to work a minimum of 25-35 hours weekly throughout tax season and up to 40 hours during peak weeks Why Work for Us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. • Employee Assistance Program with Health Advocate., • Wellbeing program, Better You, to help you build healthy habits., • Neurodiversity and caregiver support available to you and your family., • Various discounts on everyday items and services., • Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

    ¡Incorporación inmediata!
    Inscripción fácil
  • TaxVance LLC
    Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 4 días
    $16–$18 por hora
    Jornada parcial
    Sunset Park, Brooklyn

    For more than 30 years, TaxVance has been serving our community with care, trust, and dedication. What began as a family-based service has grown into a mission-driven company committed to helping individuals, families, and small businesses thrive. We go beyond tax preparation — providing support with bookkeeping, financial guidance, and immigration-related documentation to ensure our community feels seen, supported, and empowered. Our team understands the challenges many face navigating complex financial and legal systems, which is why compassion, respect, and cultural understanding are at the heart of everything we do. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping families with immigration paperwork, we are here to uplift, guide, and create lasting impact. Role Overview: We are seeking a proactive and empathetic Customer Service Representative (CSR) to join our team. As the first point of contact for clients, you will handle inquiries, resolve issues, and ensure a smooth customer experience from start to finish. Your role will be essential in building trust, strengthening client relationships, and supporting the growth of TaxVance. Key Responsibilities: • Serve as the primary point of contact via phone, email, chat, and social media., • Respond to client inquiries regarding tax filings, bookkeeping, and general service questions., • Assist clients in navigating the TaxVance platform, uploading documents, and completing forms., • Escalate complex cases to tax specialists or managers while ensuring follow-up., • Track client interactions and maintain accurate records in CRM/automation systems., • Identify common issues and provide feedback to improve customer experience and workflows., • Uphold professionalism, empathy, and discretion in all communications. Qualifications • Required:, • Previous experience in customer service, call center, or client-facing role., • Excellent communication skills in English and Spanish (bilingual)., • Strong organizational skills and attention to detail., • Comfort using digital tools (CRM, email, chat platforms, cloud storage)., • Ability to remain calm and empathetic under pressure., • Preferred:, • Experience in financial services, tax preparation, or bookkeeping support., • Familiarity with automation platforms (e.g., Make.com, n8n, or similar)., • Knowledge of U.S. tax basics is a plus. What We Offer • Competitive base salary + performance incentives., • Training and professional development opportunities., • Growth path into specialized financial service or operations roles., • Being part of an innovative, community-focused company on a mission to simplify finance. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping with immigration paperwork, we are here to uplift, guide, and create lasting impact in our Latinx community for years to come. Apply today!

    Inscripción fácil
  • Luxury precedent
    Customer Service Assistant
    Customer Service Assistant
    hace 16 días
    $30–$45 por hora
    Jornada parcial
    Manhattan, New York

    We are seeking a highly organized and proactive individual to join our team as a Customer Representative/Personal Assistant. This role is ideal for someone who thrives in a fast-paced environment and enjoys a diverse range of responsibilities. The successful candidate will be the primary point of contact for customer inquiries, providing exceptional service and support. Additionally, they will provide personal assistance to executives, managing schedules, coordinating travel, and handling various administrative tasks. PLEASE SEND YOUR RESUME Responsibilities: • Respond to customer inquiries via phone, email, and chat, providing accurate and timely information., • Resolve customer complaints and issues, ensuring a positive resolution., • Manage executives' calendars, schedule meetings, and coordinate travel arrangements., • Prepare reports, presentations, and other documents as needed., • Handle confidential information with discretion., • Assist with personal errands and tasks as requested., • Maintain organized records and files.

    Sin experiencia
    Inscripción fácil
  • SouthEnd psychiatry
    Customer Support Agent
    Customer Support Agent
    hace 18 días
    $26–$28 por hora
    Jornada completa
    East Bronx, The Bronx

    SouthEnd Psychiatry is a growing mental health practice dedicated to providing compassionate, accessible, and patient-centered care. We are seeking a Customer Support Agent to join our team. This role is the first point of contact for patients and prospective clients, ensuring a smooth and supportive experience from the moment they reach out. Key Responsibilities • Respond to patient inquiries via phone, email, and chat in a timely and professional manner., • Assist with scheduling appointments, verifying insurance, and updating patient records., • Provide information about services, treatment options, and policies., • Escalate complex concerns to clinical or administrative staff when necessary., • Maintain confidentiality in compliance with HIPAA and organizational policies., • Track and document all interactions accurately in the system., • Contribute to a positive and supportive patient experience. Qualifications • High school diploma or equivalent required; associate’s degree preferred., • 1–2 years of experience in customer service, call center, or healthcare support., • Strong written and verbal communication skills., • Empathy, patience, and professionalism when engaging with patients., • Ability to multitask, prioritize, and work independently in a remote setting., • Familiarity with healthcare or mental health services preferred., • Proficiency with scheduling systems, EMRs, or CRM tools a plus. What We Offer • Competitive hourly pay or salary, • Remote-friendly work environment, • Health, dental, and vision benefits (for eligible employees), • Paid time off and holidays, • Training and career development opportunities, • The opportunity to make a meaningful impact on patient care

    Inscripción fácil
  • Star Power Agency
    Remote Customer Service Representative
    Remote Customer Service Representative
    hace 25 días
    $20–$22 por hora
    Jornada parcial
    Carteret

    Remote Customer Service Representative Location: Remote (U.S. based) Job Type: Part-Time or Full-Time About Us We’re a growing organization dedicated to supporting individuals with resources, benefits, and financial help while they search for meaningful work. Our mission is to make sure everyone has access to tools that improve stability and opportunity. Position Overview We’re looking for motivated and reliable individuals to join our team as Remote Customer Service Representatives. In this role, you’ll provide friendly, professional support to people who need help with applications, basic program questions, and connecting to resources. This is a great opportunity for job seekers who want to gain experience, work from home, and access additional career benefits while helping others. Responsibilities Respond to customer inquiries via, email, or phone. Guide individuals through simple application processes. Provide clear information about available resources and programs. Maintain accurate records of interactions. Represent the organization with professionalism, empathy, and respect. Qualifications Strong communication skills (written and verbal). Ability to work independently and stay organized. Comfortable using common computer tools (email, chat, forms). Prior customer service experience is helpful but not required. A genuine interest in helping people. Benefits Work from anywhere (remote). Flexible scheduling. Access to hardship grants and support programs. Opportunities to build skills and grow within a mission-driven community.

    Inscripción fácil