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This position is responsible for assisting a multi faceted and flourishing company in the successful operation of their day-to-day business and growth. This role is responsible for communicating direction, helping and follow-up on policies, procedures and assigned projects as directed. The position will be responsible for managing multiple administrative functions related to executive support, coordinating meetings, and will collaborate on special projects and assignments as needed. He/she will be responsible for confidential and time sensitive material in an environment where professionalism, competence, communication skills and confidentiality are of paramount importance. Come join an organization that personifies excellence and continually strives to provide world-class customer service to our valuable customers. Consider becoming a member of our team! This person must have the ability to interact with everyone in a fast-paced environment, sometimes under pressure while remaining flexible, proactive, resourceful and efficient. The person must have the highest levels of professionalism and confidentiality. We are looking for the services of an achievement-oriented, career-minded Administrative Assistant to effectively support a growing company. Candidate should be a self starter and highly motivated to provide excellent work product. Must be flexible and willing to “wear many hats” at any time for a small office environment. Primary duties include: Office Administration Office administration experience preferred in a telecom or IT related field. Communicate and handle incoming and outgoing communication. Assist with preparation of presentation material. Review and summarize various reports and documents. Prioritize multiple projects and initiatives simultaneously. Arrange travel schedules and reservations for management as needed. Must possess strong written and verbal communication skills Must be detail oriented. Independently and proactively prioritize and handle multiple responsibilities. Highest of proficiency at Microsoft Office, Smartsheet, CRM, all Social Media portals and tools, including Excel, Word, PowerPoint, Outlook Maintain Executive calendars including scheduling all travel, meetings, setting up conference calls, etc.; Prepare board presentations and minutes for distribution to members and investors. Establish accessible and supportive relationships with auditors, project managers, remote support consultants. Develop and prepare spreadsheets, PowerPoint presentations, and other documents as required. Prepare routine and advanced correspondence including letters, memoranda, and reports; Resolve problems and make recommendations related to administrative functions; Perform general office duties such as ordering supplies, office staff PTO calendars, general office cleanliness, processes High energy individual with self-direction, discretion and strong work ethic; Demonstrated ability to work collaboratively and in a team-oriented environment; Outstanding verbal, interpersonal and written communication skills; Proven track record of time-management, multi-tasking and meeting tight deadlines Qualified candidates will have significant experience in a similar role, with a reputation for maintaining confidentiality, using discretion and good judgment. Excellent computer skills, a high attention to detail in all written and verbal correspondence, and a high level of professionalism are required. Office Management SOPs Administrative Assistant/CSR The CSR handles customer inquiries, issues, and support requests, ensuring positive customer experiences. Primary Responsibilities: Client Support: Handle incoming client calls, emails, and chat requests. Troubleshoot and resolve issues related to telecom services and IT systems. Ticketing System: Create and manage service tickets, ensuring they are properly categorized and escalated if necessary. Follow up on tickets to ensure timely resolution. Product/Service Knowledge: Maintain up-to-date knowledge on company products, services, and troubleshooting procedures. Provide customers with clear instructions, support materials, and service updates. Customer Relationship Management: Ensure customer satisfaction by being empathetic, proactive, and communicative. Track customer feedback and suggest improvements to services or processes. Escalation Handling: Escalate unresolved issues to the appropriate department or technician. Ensure escalations are tracked and handled promptly. Key Tools: Revio, HubSpot, MS Teams, Misc Sales tool The Administrative Assistant’s primary goal is to ensure efficiency, organization, and effective communication, handling a variety of tasks across different industries (technology and construction). General Responsibilities: Calendar Management: Organize and maintain the CEO’s calendar, ensuring that all meetings, deadlines, and appointments are aligned with priorities. ** Communication Management:** Serve as the point of contact between the CEO and employees, clients, partners, and stakeholders. ** Document Preparation & Filing:** Prepare reports, presentations, and other documents as required by the CEO. Maintain organized digital and physical filing systems. ** Travel Coordination:** Organize travel plans, including flights, accommodations, and itineraries. Meeting Support: Prepare meeting agendas, take notes, and ensure follow-ups. ** Project Management Assistance:** Coordinating with Project Manager to maintain calendar and ensure all projects are on time and all tasks are communicated properly. ** Financial & Expense Tracking:** Assist with keeping receipts and expenses up to date working with company accountant. ** Confidentiality & Discretion:** Maintain confidentiality and exercise discretion in handling sensitive information. Job Type: Full-time ** Pay:** $46,500-52,500K per year Benefits: 401(k) Dental insurance Life insurance Paid time off Professional development Referral program Schedule: Start time 7 am ceo call 8:30-5:30 in office Monday to Friday Experience: Administration (2+years experience) Ability to Relocate: New York, NY 10018: Relocate before starting work (Required) Work Location: In person

Ruiz Financial Solutions is seeking a highly motivated and customer-oriented Customer Service Representative to join our dynamic team in the financial services industry. As a premier provider of financial solutions, we pride ourselves on our commitment to excellence and delivering top-notch services to our clients. In this role, you will serve as the first point of contact for our valued customers, addressing their inquiries and concerns with professionalism and efficiency. Your ability to understand customer needs and provide relevant solutions will play a critical role in enhancing customer satisfaction and loyalty. You will be responsible for managing various customer interactions, including phone calls, emails, and chat messages, ensuring timely and accurate responses. As part of a collaborative team, you will have the opportunity to develop your skills in the financial sector while contributing to the overall success of the company. We are looking for individuals who are not only passionate about helping others but also possess a strong desire to grow within a thriving organization. If you are ready to make a significant impact on our customers' experiences and support their financial goals, we encourage you to apply and join our mission to empower clients through exceptional service. Responsibilities Manage inbound and outbound customer communications via phone, email, and chat. Provide prompt and accurate information to clients regarding financial products and services. Assist customers with account inquiries, transaction issues, and service requests. Identify and escalate priority issues to the appropriate departments as necessary. Conduct follow-up calls to ensure customer satisfaction and resolution of issues. Maintain detailed records of customer interactions and transactions in our CRM system. Collaborate with team members to enhance customer service processes and improve efficiency.

Career Point Staffing is a staffing agency, and we work with engineers, architects and construction professionals to match them with their desired full-time or contract/temporary roles in mainly in NYC, NJ and PA. Our team is currently looking for a candidate to fill a full-time, onsite Project Manager role in NYC for our client. The annual pay for this role has a range between $70k-$120k. The candidate must have a background in Architecture or Civil Engineering with 3+ years of experience in working with façade, Local Law 11, FISP, and exterior roofing. Additionally, if you know someone from your contacts fit for this role, then please don't hesitate to refer them to our team. We would be happy to assist your referral by matching them with their desired role and we do pay a Referral Fee for every successful referral. Looking forward to a chat!

Title: Saturday Academy Associate Instructor, Math Reports To: Senior Manager of Teaching and Learning FLSA: Part-time, Seasonal Location: New York City, in-person. Dates: Spring Semester; Exact Saturday dates of programming vary based on which Grade Instructor is placed (see specific dates below) Compensation: $40/hr for 6.5 standard (required) + 3 flex (use as needed) hours per week There will also be opportunities for Summer Academy and Fall Saturday Academy in the future. ** Position Overview** Associate Instructors will join SEO’s community of passionate educators to implement a rigorous college prep curriculum for motivated and driven high school students. Using our original curriculum and a student-centered approach to teaching and learning, Associate Instructors co-teach Math for 9th or 10th grade Scholars in New York City. Associate Instructors are the first to cover classes when instructors are out or they co-teach alongside Instructors to facilitate classroom instruction, teach mini lessons, organize small group and one-on-one instruction, and provide additional Scholar support. Associate Instructors do not have grading responsibilities. ** The Courses** Instructors will be placed depending on their self-reported proficiency and demo lesson. The math courses offered at SEO include: - 9th Math: Numbers and Operations, Graphs and Relationships, and Algebra/Pattern and Structure Courses Skills include: properties of numbers; expressions, equations, and identities; ratio and rate; percentages; proportional reasoning; irrational numbers; linear, quadratic, and exponential functions (including compound growth formula); algebraic representation of functions; graphing functions and identifying key characteristics; modeling real-world situations with functions; systems of equations and inequalities; algebra with exponents; fractional exponents and roots; algebra with rational expressions and equations; properties 2D and 3D geometric figures; introduction to coordinate geometry. - 10th Math: Trigonometry, Precalculus, and SAT Math Courses Skills include: triangle geometry and special triangles; trigonometric functions; inverse trig functions; radian measure; the unit circle; graphing and modeling with sine and cosine functions; unit analysis; function notation, including function composition and inverse functions; characteristics of graphs; transformations of graphs; average rate of change; introduction to limits; introduction to the derivative and the power rule; and content covered on the new digital SAT. ** The Sites** Saturday Academy takes place at one of our partner sites through the semester where the instructor will be placed based on the grade level they are assigned: - 9th Grade: Baruch College, (Vertical Campus Building, 55 Lexington Ave., New York). - 10th Grade: LIU Brooklyn, (1 University Plaza, Brooklyn). Occasionally, Orientations and/or Professional Development for all grade assignments will be held at the SEO Office: 55 Exchange Place, New York, NY (Financial District). Dates, Weekly Hours, and Compensation: Instructor Orientation: 9th Instructor Orientation: 02/13 10th Instructor Orientation: 01/22 Spring Saturday Academy: Typically, 3 Saturdays a month, exact dates vary based on which grade instructor is placed. Please note that due to our staffing needs and only seeing Scholars once a week, we cannot support more than 2 absences a semester: ** 9th Grade Saturday Academy:** Orientation (required): 02/13 8 Programming Saturdays (2 absence maximum): 3/8, 3/15, 3/29, 4/5, 4/12, 4/26, 5/10, & 5/17 ** 10th Grade Saturday Academy:** Orientation (required): 01/22 11 Programming Saturdays (2 absence maximum): 2/1, 2/8, 2/15, 3/8, 3/15, 3/29, 4/5, 4/12, 4/26, 5/10, & 5/17 The Associate Instructors are allotted** 9.5 maximum hours per week** during their seasonal employment, made up of Standard and Flex Hours. Standard Hours are when the associate instructor must be working on site with staff or students instructing/co-teaching a class or engaging with an instructional prep or support period: Saturdays, 9:00am-4:00pm (with at least a 30 minute lunch) = 5 Hours/weekly ** Flex Hours** make up the additional “teacher work” educators know go into the job. This is time spent preparing for the lesson, following up with Scholars, communicating with staff and Scholars, etc. These are hours put in outside of the required schedule and can be completed asynchronously throughout the week = 3 Flex Hours/weekly ** Key Responsibilities:** - Instruction & Facilitation – Co-teach three or four periods of ELA and/or Identity & Empowerment. Follow provided lesson plans and meet lesson objectives, abiding by SEO’s articulated criteria for rigorous instruction and student engagement. - Navigate Instructional Technologies – Learn and efficiently utilize our instructional technologies such as Brightspace (Learning Management System), Nearpod, GSuit applications, and Zoom chat (instant messaging tool) in a Blended Learning environment. - Content Preparation – Read, internalize, and practice all lesson plans and materials provided by SEO prior to teaching. Implement thoughtful adjustments to pacing and activities based on specific student needs. - Tutoring and Academic Support – Host open-door lunch tutoring sessions with Scholars who want to come in and review skills learned from class, makeup missed work or lessons, or develop new skills. - Classroom Culture – Project an energetic, engaging, and approachable persona to promote students’ connection to the content, investment in the learning experience, and positive relationship to all members of the community. - Collaboration with SEO Staff and Instructors – Attend all scheduled meetings, professional development trainings, check-ins, and debriefs and respond to all emails and Zoom chats in a timely manner. - Responsiveness to Coaching and Feedback – Meet with your assigned instructional coach (Lead Instructor) at least twice during the semester to receive and implement feedback and recommendations from their classroom observations. ** ** ** Qualifications:** ** Required:** - Minimum of a Bachelor’s degree in content related field - Experience working with high school-aged students - Comfortable with navigating technological learning systems - Expertise and depth of knowledge in English Language Arts, writing, and reading skills OR Advanced high school-level Mathematics (Algebra & Trigonometry) ** Preferred:** - Education Degree and Certification - Understanding and practice of student-centered pedagogy - Knowledge and experience with Universal Design for Learning (UDL) - Certifications, PD course completions, and/or tertiary education in Instructional Technologies - Knowledgeable with research-based, culturally responsive, equity-driven, and anti-oppressive instructional practices ** COMPENSATION** This position is benefits ineligible in accordance with local, state, and federal regulations. The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time. ** EEOC Policy** At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from all communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities are strongly encouraged to apply. ** Equal Employment Opportunity is not just the law, it is our commitment.** Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status. If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.