Spanish Bilingual Educational Support
4 days ago
Brownsville
Earn revenue from day one. Certification is now paid! If you're patient, have retail customer service experience and looking for a fast paced, flexible gig consider a new Spanish bilingual educational support program on the Arise® Platform. This program needs customer-focused individuals to help support callers with ordering educational learning resources. Problem solvers are welcome-those who have the drive to support customers inquiries and ensure orders are received in a timely manner. This is a fast-paced, high-call-volume program currently available through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home. The Arise® Platform has various well-known clients available-including this opportunity with an educational support resources provider -and you could start earning in just a few weeks. What you will do as an Inbound Customer Support Representative: • Receive inbound calls from customers answering questions and resolving issues to the caller's satisfaction., • Deliver excellent service by actively listening and helping callers uncover the best solution., • Minimum of one year of consistent inbound call support experience in a customer-facing environment (within the past two years)., • Retail support experience is preferred but not required., • Quiet and secure workspace to manage a consistent flow of calls., • Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8GB RAM)., • High School diploma or equivalent., • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).