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At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements:, • High School Diploma or GED Preferred:, • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:, • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days’ vacation per year, prorated based on start date), • Paid sick leave as determined by state or local ordinance (prorated based on start date), • 11 Paid holidays (4 floating holidays, prorated based on start date), • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements:, • High School Diploma or GED Preferred:, • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:, • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days’ vacation per year, prorated based on start date), • Paid sick leave as determined by state or local ordinance (prorated based on start date), • 11 Paid holidays (4 floating holidays, prorated based on start date), • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

Job Description Aston Carter is hiring a Retirement Plan Specialist! Job Description The Retirement Plan Specialist supports the administration and continuous improvement of U.S. and Canadian retirement programs within the Total Rewards function. This role ensures accurate plan administration, regulatory and policy compliance, effective vendor and systems management, and a positive experience for employees and retirees. The specialist contributes to audits, funding processes, and enterprise-wide initiatives while working closely with HR, Payroll, Finance, IT, and external partners. Responsibilities • Administer U.S. and Canadian pension and retirement programs, including Supplemental Executive Retirement Plans (SERPs), defined benefit, and defined contribution plans., • Serve as a primary resource for employees, retirees, beneficiaries, and former employees regarding retirement plans, vendor contacts, distributions, and year‑end tax documentation such as 1099s., • Respond to retirement-related inquiries and guide individuals on how to access information, documents, and support., • Perform day‑to‑day administration of HR systems related to retirement and benefits programs., • Support annual and recurring Total Rewards processes, including compliance testing, open enrollment activities, and resolution of plan‑related issues., • Provide backup support for weekly retirement funding processes and related reconciliations., • Manage retirement‑related vendor bill payment by consolidating trust‑payable invoices, coordinating with Accounts Payable, and monitoring allocations., • Act as a subject matter expert for reconciliations, trusts, funding, budgets, and vendor performance related to retirement plans., • Ensure data integrity across HRIS and benefits systems, including SAP, benefits centers, vendor portals, file feeds, and payroll integrations., • Partner with IT and Shared Services on system changes, testing, upgrades, and issue resolution related to benefits administration and retirement systems., • Serve as a key point of contact for internal and external audit requests related to retirement and benefits plans., • Prepare, document, and maintain processes, controls, reports, and supporting documentation for audit and compliance purposes., • Support the distribution and maintenance of required plan notices and documents, including Summary Plan Descriptions (SPDs), Summary Annual Reports (SARs), Summaries of Material Modifications (SMMs), and Funding Notices., • Participate in and support Total Rewards initiatives related to mergers, acquisitions, divestitures, workforce actions, new locations, or system implementations., • Proactively identify opportunities to improve retirement plan administration, controls, efficiencies, and the overall employee and retireee experience., • Partner cross‑functionally with HR, Payroll, Finance, IT, and vendors on benefits‑related projects and process improvements., • Provide documentation and reports for auditors in support of retirement and benefits plan reviews., • Hands‑on experience supporting retirement plans such as pension, SERP, defined benefit, and/or defined contribution plans within a Total Rewards, Benefits, or HR operations environment., • Strong understanding of best practices, laws, requirements, and regulations impacting the administration of benefit programs and plans, with a commitment to ongoing learning., • Strong financial, analytical, and mathematical aptitude to support funding, reconciliations, and benefit calculations., • Ability to manage compliance‑driven processes, deadlines, and financial controls with strong attention to detail., • Comfort working with HR systems, benefits vendors, auditors, and financial partners in a corporate environment., • Analytical and process‑oriented mindset with a demonstrated interest in continuous improvement., • Ability to analyze large data sets, assess trends and patterns, and make recommendations based on quantitative data and qualitative factors., • Frequent experience using HR systems and report development tools, with the ability to interpret and validate data., • Proficiency with Office Suite and Office 365 tools to analyze data, create KPIs, simplify processes, and connect multiple tools into cohesive project or task management solutions., • Ability to collaborate with internal and vendor information systems personnel to design, modify, interpret, and test functional and vendor specifications., • Strong interpersonal skills with the ability to adapt to varied situations, circumstances, and personalities at all levels within and outside the company., • Experience with pension administration, retirement plans, employee benefits, and fund accounting., • Familiarity with SERP administration and retirement benefits programs., • Experience using SAP or similar HRIS platforms is preferred, though not required., • Experience working with benefits vendors, including bill payment, invoice consolidation, and performance monitoring., • Analytical skills to utilize data for insights aligned with department, company, and roadmap priorities., • Ability to use Office 365 tools such as Teams, Planner, and chat to support project and task management., • Capability to support mergers, acquisitions, divestitures, workforce actions, and new location or system implementation projects within a Total Rewards or HR environment., • Professional HR or benefits certifications (such as PHR or similar) are beneficial. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

Partner | Insurance Defense | Tampa, Florida | $180,000-$260,000+ It’s a different conversation when you join a firm that’s still building. Not starting from scratch. Not fully built either. Somewhere in the middle where things are working… but not set in stone. That’s where this sits. The Tampa office is growing. New clients coming in. More work than the current team can comfortably handle. And a clear push from leadership to build something stronger here. Not just add bodies. Actually build. That creates a window. The role You’ll come in as a Partner within the insurance defense team. • Grow your own client base alongside existing firm relationships, • Help shape how the Tampa office develops over the next few years, • Build and mentor a team around you if that’s something you want You’re not being dropped into a fixed structure. There’s room to influence things. What’s on offer • Compensation aligned to your book. Starting around $180,000-$260,000+, • Existing work to plug into from day one, • Support from a wider firm that’s already established elsewhere, • Flexibility in how you build your practice, • A genuine opportunity to help shape a growing office What they’re looking for • Insurance defense Partner or Senior Attorney ready to step up, • Portable business. Ideally $400k+, • Strong relationships with carriers, TPAs, or corporate clients, • Someone who wants to build something, not just maintain it Timing matters with moves like this. Too early and it’s risk. Too late and it’s already defined. This sits somewhere in between. Feel free to reach out to Ryan Jaiswal at Distinct Recruitment to discuss any questions. Ryan Jaiswal is one of the Founders at Distinct Recruitment and specialises in Legal Recruitment. He focuses on placing attorneys within insurance defense and wider litigation teams across Florida. Call Ryan on +1 786 891 0610, or find him on LinkedIn where you can grab a time in his schedule if you would prefer to have a chat before sending your resume over. Ref: INDRYAN

Job DescriptionCrafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Sales Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: * Engage with clients to understand their financial goals and concerns. * Present tailored solutions to safeguard their assets effectively. * Maintain a pulse on the industry, ensuring you offer the best and most updated advice. * Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? * Flexible Scheduling: Enjoy the benefits of a full-time role that has a flexible hybrid schedule working from home and at our Tampa office. * Unlimited Earning Potential: Your dedication determines your earnings*. * Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! * Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: No stringent qualifications needed. We believe in potential., 2. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. * When will I hear back after applying? Typically, within 24 hours. * Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. * What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. • This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Job Description Dark Wolf Solutions is seeking a Senior DevSecOps Engineer to support the developing and sustaining of a cloud-based platform that enables cyber operations across the Department of Defense (DoD). The successful candidates will coordinate and integrate work across legacy platforms. The team provides support to enhance and develop new applications, analytics, and services for the customer and to modernize capabilities through an agile, evolving requirement identification and prioritization process. This position will call for on site support a few days a week in Tampa, FL. Required Qualifications: • Bachelor's degree in IT Security, Information Systems, or equivalent, • 8 years demonstrated experience providing technical guidance to other engineers on automation/build tools with 3 years of experience supporting platform architecture directly, • Previous experience developing software in an Agile environment, • Extensive knowledge of DevOps practices to include microservices architecture, CI/CD pipelines, cloud architecture, Platform as a Service (Kubernetes or PCF), and infrastructure as code, • Strong hands-on experience with Kubernetes, with a primary focus on Amazon EKS in production, multi-cluster, and secure environments, • Expertise in GitLab CI/CD, including pipeline design, runners, secure builds, artifact management, and promotion workflows, • Deep experience with AWS Cloud services, specifically within AWS GovCloud environments, including IAM, VPC, EC2, EKS, S3, RDS, CloudWatch, KMS, and Security Hub, • Designing architectures that meet FedRAMP, NIST 800-53, and DoD IL2/IL4/IL5 requirements, • Strong GitOps experience using Argo (ArgoCD. / Argo Workflows) for:, • Declarative infrastructure and application deployment, • Multi-environment promotion (dev → test → prod), • Automated rollback, drift detection, and auditability, • Advanced understanding of secure containerized workloads, including:, • Image scanning, SBOMs, and vulnerability management, • Kubernetes RBAC, network policies, and secrets management, • Experience implementing DevSecOps pipelines, integrating:, • Static and dynamic security scanning, • Compliance gates and automated control enforcement, • Proficiency with Infrastructure-as-Code (e.g., Terraform/OpenTofu, Ansible, Helm, Kustomize, or similar) for repeatable and compliant deployments, • Working knowledge of collaboration and workflow tools, including:, • Jira for agile planning and work tracking, • Confluence for documentation and knowledge management, • Mattermost (or similar secure chat platforms) for operational coordination, • Experience operating in regulated or high-security environments, including:, • Government, defense, or other compliance-driven organizations, • Knowledge of ICD 503 and RMF with previous experience getting Authorization to Operate (ATO) for an application or system, • Understanding of ATO, continuous monitoring, and audit support, • Strong troubleshooting and operational skills across Kubernetes, CI/CD, and AWS cloud infrastructure, • Ability to collaborate with developers, security teams, and program leadership to drive secure, reliable delivery at scale, • Ability to convey complex ideas through conversation, briefings, and writing with clear, concise language, • IASAE Level II (CASP, CISSP, CSSLP) certifications, • AFMAN 17-1303 certification (Sec+, etc), • Experience with Cloud-Based systems and AI/ML Systems, including ALEX, • Previous experience working in a DoD software factory such as Kessel Run, Platform One, Kobayashi Maru, etc., • Willingness to submit for a government security clearance We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories. We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job Description Job Title: Retirement Plan Specialist Job Description The Retirement Plan Specialist supports the administration and continuous improvement of U.S. and Canadian retirement programs within the Total Rewards function. This role ensures accurate plan administration, regulatory and policy compliance, effective vendor and systems management, and a positive experience for employees and retirees. The specialist contributes to audits, funding processes, and enterprise-wide initiatives while working closely with HR, Payroll, Finance, IT, and external partners. Responsibilities • Administer U.S. and Canadian pension and retirement programs, including Supplemental Executive Retirement Plans (SERPs), defined benefit, and defined contribution plans., • Serve as a primary resource for employees, retirees, beneficiaries, and former employees regarding retirement plans, vendor contacts, distributions, and year‑end tax documentation such as 1099s., • Respond to retirement-related inquiries and guide individuals on how to access information, documents, and support., • Perform day‑to‑day administration of HR systems related to retirement and benefits programs., • Support annual and recurring Total Rewards processes, including compliance testing, open enrollment activities, and resolution of plan‑related issues., • Provide backup support for weekly retirement funding processes and related reconciliations., • Manage retirement‑related vendor bill payment by consolidating trust‑payable invoices, coordinating with Accounts Payable, and monitoring allocations., • Act as a subject matter expert for reconciliations, trusts, funding, budgets, and vendor performance related to retirement plans., • Ensure data integrity across HRIS and benefits systems, including SAP, benefits centers, vendor portals, file feeds, and payroll integrations., • Partner with IT and Shared Services on system changes, testing, upgrades, and issue resolution related to benefits administration and retirement systems., • Serve as a key point of contact for internal and external audit requests related to retirement and benefits plans., • Prepare, document, and maintain processes, controls, reports, and supporting documentation for audit and compliance purposes., • Support the distribution and maintenance of required plan notices and documents, including Summary Plan Descriptions (SPDs), Summary Annual Reports (SARs), Summaries of Material Modifications (SMMs), and Funding Notices., • Participate in and support Total Rewards initiatives related to mergers, acquisitions, divestitures, workforce actions, new locations, or system implementations., • Proactively identify opportunities to improve retirement plan administration, controls, efficiencies, and the overall employee and retireee experience., • Partner cross‑functionally with HR, Payroll, Finance, IT, and vendors on benefits‑related projects and process improvements., • Provide documentation and reports for auditors in support of retirement and benefits plan reviews., • Hands‑on experience supporting retirement plans such as pension, SERP, defined benefit, and/or defined contribution plans within a Total Rewards, Benefits, or HR operations environment., • Strong understanding of best practices, laws, requirements, and regulations impacting the administration of benefit programs and plans, with a commitment to ongoing learning., • Strong financial, analytical, and mathematical aptitude to support funding, reconciliations, and benefit calculations., • Ability to manage compliance‑driven processes, deadlines, and financial controls with strong attention to detail., • Comfort working with HR systems, benefits vendors, auditors, and financial partners in a corporate environment., • Analytical and process‑oriented mindset with a demonstrated interest in continuous improvement., • Ability to analyze large data sets, assess trends and patterns, and make recommendations based on quantitative data and qualitative factors., • Frequent experience using HR systems and report development tools, with the ability to interpret and validate data., • Proficiency with Office Suite and Office 365 tools to analyze data, create KPIs, simplify processes, and connect multiple tools into cohesive project or task management solutions., • Ability to collaborate with internal and vendor information systems personnel to design, modify, interpret, and test functional and vendor specifications., • Strong interpersonal skills with the ability to adapt to varied situations, circumstances, and personalities at all levels within and outside the company., • Experience with pension administration, retirement plans, employee benefits, and fund accounting., • Familiarity with SERP administration and retirement benefits programs., • Experience using SAP or similar HRIS platforms is preferred, though not required., • Experience working with benefits vendors, including bill payment, invoice consolidation, and performance monitoring., • Analytical skills to utilize data for insights aligned with department, company, and roadmap priorities., • Ability to use Office 365 tools such as Teams, Planner, and chat to support project and task management., • Capability to support mergers, acquisitions, divestitures, workforce actions, and new location or system implementation projects within a Total Rewards or HR environment., • Professional HR or benefits certifications (such as PHR or similar) are beneficial. This role operates within a hybrid office environment on a 4:1 schedule, with mandatory in‑office attendance on Mondays. The position is part of a Center of Excellence based in the Tampa office and supports North American operations, including multiple customer groups and business units such as functional departments, raw materials and metallics operations, mills, and downstream operations. The work involves regular use of HR systems, SAP or similar platforms, benefits administration portals, and Office 365 tools including Excel, Teams, Planner, and other collaboration applications. The environment is highly collaborative, with frequent interaction across HR, Payroll, Finance, IT, and external vendors. The role offers exposure to complex retirement programs, enterprise‑level projects, and a culture that emphasizes professional development, visibility, and upward mobility within the Total Rewards function. Professional office attire is expected when working on site. Job Type & Location This is a Contract position based out of Tampa, FL. Pay and Benefits The pay range for this position is $45.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

Job Description Call Center & Intake Operations Manager Location: Tampa, FL (In-Office) Job Type: Full-time Compensation: Competitive salary + performance incentives (based on intake conversion, referral success, and team performance) About the Firm We are a fast-growing, results-driven personal injury law firm based in Tampa, FL. Our mission is to help injury victims reclaim control of their lives and maximize their recovery. We combine a personal, compassionate client experience with an aggressive approach to case outcomes. Our call center is the communication engine of our firm. Every lead, client inquiry, and attorney referral starts here, and we’re looking for a leader to take it to the next level. About the Role We’re hiring a Call Center & Intake Operations Manager to lead, systematize, and optimize our intake and call center operations. This is not your average call center role. We need someone who knows how to build, lead, and continuously improve a team that directly affects case acquisition and firm revenue What You’ll Do • Lead and manage a team of full-time intake/call center employees, • Manage all inbound communication (phone, SMS, email, future live chat), ensuring all contacts are handled with professionalism, speed, and empathy, • Improve the intake and referral system, including scripts, SOPs, triage flows, QA programs, and documented call handling procedures, • Implement and manage a referral handoff process to increase referral revenue and follow-through, including three-way calling, CRM documentation, and regular follow-ups, • Hire, train, coach, and schedule call center staff; handle shift optimization and performance improvement, • Improve full training program for onboarding and ongoing skill development, • Establish and maintain a QA scoring process to improve call quality and performance, • Evaluate and refine existing KPIs; collaborate with leadership to define new intake metrics and build out real-time dashboards and automated reporting, • Collaborate with marketing to optimize lead flow, lead attribution, and conversion performance, • Interface with attorneys and case managers to ensure fast handoffs, attorney involvement in hot cases, and client service alignment, • Select and manage call center equipment, software, and systems (including FileVine, LeadDocket, CallRail, phones, headsets, and training tools), • Foster a culture of accountability, follow-through, and compassion within the team, • Monitor call recordings for quality control, training, and marketing feedback What You Bring • Experience leading intake, client services, or call center operations, preferably in a small-to-mid-sized organization, • Strong leadership and training skills, you know how to create clarity, inspire teams, and hold people accountable, • Ability to build and optimize systems, scripts, and workflows, • Excellent communication, warm, clear, persuasive, and confident, • Strong comfort with tools and systems (CRMs, call tracking, dashboards), • Self-starter mindset with strong follow-through, • Legal industry or personal injury experience preferred but not required, • Bilingual (Spanish) a plus but not required Company DescriptionGreat OpportunityGreat Opportunity

Job DescriptionCompany Description Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values • We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with., • We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company., • We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?, • We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve., • We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.Job Description What You’ll Do • Develop and manage relationships with banks and financial institutions, • Identify opportunities to introduce Trucordia insurance solutions, • Build and maintain a strong pipeline of opportunities through consistent sales activity, • Conduct meetings with bank executives to introduce specialty Loan Portfolio Protection insurance solutions., • Generate new commercial insurance opportunities through partner channels, • Collaborate with internal insurance specialists to close business, • Manage the full business development cycle from prospecting to referral conversion We are looking for hunters and relationship builders with experience developing external partnerships. Strong candidates often come from industries such as: • Payroll / HR solutions (ADP, Paychex, etc.), • Financial services, • Banking relationship management, • Merchant services, • B2B professional services sales, • Proven success in business development or B2B sales, • Experience building relationships with banks or professional referral partners, • Self-motivated with strong pipeline development skills, • Ability to operate independently within a territory, • Strong communication and relationship management skills, • Entrepreneurial mindset, • Willing to travel (up to 75%) throughout the South This role offers a competitive base salary plus uncapped incentive compensation tied to business development performance. An Opportunity to build and maintain your book of business. Trucordia is committed to rewarding high-performing sales professionals who build long-term referral pipelines and generate significant new business growth. Additional details regarding incentive structures will be discussed during the interview process. Additional Information Why Join Trucordia • Established and growing insurance platform, • Entrepreneurial sales environment, • Strong internal resources to support deal closing, • Ability to build a long-term book of business, • Medical, Dental, Vision, • Life Insurance and AD&D, • FSA / HSA, • Accident, • Critical Illness, • Hospital Indemnity, • Supplemental Health Insurance, • EAP, • Pet Insurance, • 11 Paid Holidays, • Flexible PTO Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.

Job DescriptionPatient Financial Services Specialist Location: Remote (Tampa, FL region) Organization: Tampa Family Health Centers (TFHC) About Tampa Family Health Centers At Tampa Family Health Centers, healthcare is more than a service—it’s our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Patient Financial Services Specialist to join our team. This remote role is responsible for providing exceptional support to patients and healthcare providers using the EPIC system. The specialist will handle inquiries, resolve issues, and ensure a positive patient experience while managing Work Queues (WQs) and collaborating with multiple departments to maintain high standards of service. Essential Responsibilities * Respond to patient and provider inquiries via phone, email, and live chat with timely, accurate information * Monitor and manage Work Queues (WQs) to ensure timely resolution of tasks and issues * Maintain detailed documentation of customer interactions, issues, and resolutions in patient accounts * Provide training and support to users on effective use of the EPIC system * Collaborate with the Revenue Cycle Management (RCM) team and Operations to ensure seamless service delivery * Generate and analyze reports on customer service activities, identifying trends and opportunities for improvement * Communicate regularly with leadership regarding trends, issues, and system optimization opportunities Qualifications * High School Diploma or equivalent required; EPIC certification preferred * Minimum of 2 years of healthcare customer service experience Skills & Abilities * Excellent communication and interpersonal skills * Strong problem-solving and troubleshooting abilities * Proficiency in using the EPIC system * Ability to manage multiple tasks and prioritize effectively * Strong attention to detail and accuracy * Ability to interpret insurance correspondence and remittance, and communicate clearly with responsible parties * Ability to work independently and collaboratively as part of a team Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees): * Medical, Dental, and Vision Insurance * Life and Disability Insurance * Generous PTO and 7 paid company holidays * 401(k) program with employer contribution after one year * Employee discount program for tickets, movies, travel, and other entertainment options Why Join TFHC? At TFHC, you’ll be part of a team that values innovation, compassion, and excellence. We are committed to supporting our employees with opportunities for growth, professional development, and the chance to make a meaningful impact in the lives of patients and families across Tampa Bay. Join Us If you’re ready to embark on a career journey that’s more than just a job, apply today and help us deliver exceptional patient financial services at Tampa Family Health Centers.

Job Description Insight Global is looking to hire a Mortgage Loan Closer in Tampa, FL. This role is onsite Monday- Friday. This role acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Duties include: • Perform routine data entry and validation tasks, • Initiate third party orders (title, appraisal, hazard, flood cert, credit, etc.), • Review and validate loan documents, • Handle routine calls, emails and/or chat responses, • Mortgage closing experience in the last 5 years, • 2 years of experience closing, • Encompass experience

Job Description Agent Success Coordinator Location: Tampa, 33602 - This position is onsite Client pays for parking Pay: $24.00 - $25.00 per hour Type: Contract-to-hire Hiregy benefits available during the contract period: Hiregy associate perks: Schedule: M-F, 8:00 AM to 5:00 PM EST Job description: • Own the internal communications platform experience by acting as the first-line presence for agents: answering questions, troubleshooting, moderating discussions, and ensuring smooth engagement., • Maintain campaign content accuracy and consistency, publishing real-time updates and collaborating with Operations to deliver reliable, scalable communication., • Analyze agent engagement data (Excel/Sheets, reporting, trend analysis) to identify knowledge gaps, monitor sentiment, and drive measurable improvements in agent experience metrics (e.g., aNPS)., • Innovate with automation and AI tools to streamline workflows, reduce manual effort, and enhance platform speed, accuracy, and overall health., • Lead engagement initiatives, including live quality sessions, Tier 1 technical support, and cross-functional collaboration to ensure SLA compliance and elevate agent performance. Nice to have: • B2B client liaison experience, • IT support or helpdesk, • Recent Slack experience, • Experience coordinating with a large workforce Requirements: • Must have experience with agent floor support or support operations roles, • Must have recent chat support and team messaging tool experience - Ability to provide Tier 1 support in chat, • Must be MS Excel and Google Sheets proficient, • Must be tech savvy and thrive in a fast-paced environment, • Proven experience with introducing processes/automations, hands-on experience with tools like Zapier, Power Automate or similar, • High school diploma or equivalent, • Background check required

Job DescriptionCrafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role Overview: As an Entry Level Sales Associate, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: * Engage with clients to understand their financial goals and concerns. * Present tailored solutions to safeguard their assets effectively. * Maintain a pulse on the industry, ensuring you offer the best and most updated advice. * Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? * Flexible Scheduling: Enjoy the benefits of a full-time role that has a flexible hybrid schedule working from home and at our Tampa office. * Unlimited Earning Potential: Your dedication determines your earnings*. * Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! * Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: No stringent qualifications needed. We believe in potential., 2. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. * When will I hear back after applying? Typically, within 24 hours. * Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. * What's the growth trajectory for an Entry Level Sales Associate? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. • This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Job DescriptionCrafting Brighter Futures for Families Positioned at the forefront of specialized financial services, our company helps families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role Overview: As a remote Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: * Engage with clients to understand their financial goals and concerns. * Present tailored solutions to safeguard their assets effectively. * Maintain a pulse on the industry, ensuring you offer the best and most updated advice. * Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? * Remote Work: Enjoy the benefits of a work-from-home full-time role that has flexible hours. * Unlimited Earning Potential: Your dedication determines your earnings*. * Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! * Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: No stringent qualifications needed. We believe in potential., 2. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. * When will I hear back after applying? Typically, within 24 hours. * Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. * What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. • This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

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JOB DESCRIPTION Job Summary \n Provides level I support center customer service excellence to meet the needs of Molina members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating Molina values. Provides product and service information, and identifies opportunities to improve the member and provider experience. \n \n Essential Job Duties \n \n Preferred Qualifications \n \n #LI-AC1 \n #PJCC3 \n To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. \n Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $18.5 - $20.5 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Job DescriptionHealthPlus Staffing is assisting a very well established Primary Care group with their search for a Primary Care Physician to provide locum coverage in Tampa, FL (Riverview).Job Description: • Start: ASAP - Can start within 30-60 days., • Requirement: Must be BC or BE in Family Medicine or Internal Medicine. General Practitioners feel free to apply., • Procedures: Typical primary care duties. Some chat hours may be assigned, • PPD: 17 patients per day average., • Patient population: Average patient is 40 years old., • Support Staff: MA on site & full office staff, • Schedule: 9am-6pm - One hour lunch, • EMR: EClinicalWorks, • Credentialing: Can be completed in 30 days or less

Up to $45,800-yr / Outstanding Medical-Dental-Vision-Disability-Life / 401(k) / PTO-Vacation-Personal-Holidays-Parental - As a Inbound Contacts Representative, you will: Handle a high volume of incoming customer inquiries via phone, email, and chat; Provide exceptional customer service by actively l

Strong Pay / Flexible Schedule / Competitive Benefits - As a Call Center Representative, you will: Provide excellent customer service to our clients via phone, email, and chat; Resolve customer inquiries in a timely and professional manner; Follow company guidelines and policies to ensure customer s

Amazon needs you as a flex driver Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

The Remote Bilingual (French/English) Customer Service Representative is a passionate customer care professional responsible for providing an exceptional customer experience for our clients' customers via phone, email, SMS, chat, and Social Media. This is a remote, work-at-home position. Previous re

Bonus Eligibility / "FORTUNE 100 Best Companies to Work For" - As a Consumer Support Representative, you will: Provide exceptional customer service to Zillow users through phone, email, and chat support; Troubleshoot and resolve user issues related to home buying, selling, or renting; Educate users

We aren't just a call center; we are a vibrant community committed to exceptional service since 1998! Partnering with Fortune 500 companies, we provide top-notch solutions while ensuring our customers walk away with a smile. As a Chat Sales And Support Representative at our Tampa location, you'll ha

Up to $24-hr / Medical-Dental-Vision / 401k match / PTO - As a Customer Concierge Associate, you will: Provide exceptional customer service by responding to inquiries and concerns via phone, email, and chat; Assist customers with scheduling appointments and resolving billing issues; Utilize company

Shift: 1pm - 10pm EST / Competitive pay / Medical-Dental-Vision/ Matching 401(k) / Generous PTO / Education reimbursement / Career Growth - As a Customer Care Associate at Greenway Health, you will: Provide exceptional customer service to clients via phone, email, and chat; Troubleshoot and resolve

Job Description Jewelry Consultant - Tampa, FL Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Tampa, FL showroom. What You’ll Do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR DTbRjonPfZ

An established group in the Tampa FL area has a full time Pain Management Physician job opening. Cases include Pain Management, general ortho, neuro and ortho. spine, podiatry, general surgery and other ADULT bread and butter cases. Offers $325K & full benefits. Ideal family area with many coastal activities & things to do!To chat live with one of our recruiters now, click here:

A customer service solutions provider is seeking a Remote Bilingual Customer Service Representative (French/English) to provide exceptional support to clients' customers via various channels including phone and chat. Ideal candidates should have at least 1 year of experience in customer service and

A recreation company in Florida is seeking a personable Contact Center Agent to assist guests primarily via web chat and email.

Help Desk Analyst is responsible for providing technical/application support to Client employees in the Field and Scientific divisions via phone, ticket or chat inquiries. Minimum of 2 years Help Desk experience.

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

Job Description Purpose of Position: Performs a variety of tasks ranging from repetitive to non-repetitive production, troubleshooting and component replacement using standard operating procedures. May conduct quality inspections on processing line in accordance with quality specifications. Duties and Responsibilities: · Compliance with quality, operations, manufacturer and testing standards. · Troubleshoot and test equipment. · Operating within the expected turnaround time of customer orders. · Follows all safety regulations and guidelines required by the company, customer and encourages others to comply. · Escalate production situations and issues to the lead/SME. · Adheres to quality guidelines. · Promote team work and collaboration with all departments and groups. · Need to use PPE during shift hours and follow all safety requirements. · Applies acquired knowledge and skills to complete standard tasks. · Works on routine assignments that require some problem resolution. · Works within clearly defined standard operating procedures and/or scientific methods. · Works under moderate degree of supervision. · ESD and Introduction to ISO Training, other job related training as required. Qualifications and Skills: · Strong attention to detail and accuracy; · Can read, write and speak English fluently; · Good communication and interpersonal skills; · Moderate physical activity; · Experience using a multi-meter, hand tools and other electronic repair tools competently; · High School Diploma or equivalent; · Good computer skills including operating, emails, chat, etc.; · Technical and electronic knowledge as it relates to product; · Trained in ESD protection and safeguard measurements; · 1-3 years related work experience and/or training is preferred

Job Description Overview BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program however we can usually find something that works for everyone. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring Bilingual Contact Center Representatives to support inbound and outbound customer service, sales, and account support for a wide range of clients, including commercial and public sector programs. In this on-site, entry-level position, you’ll handle customer inquiries, resolve issues, and identify opportunities to upsell products and services. Whether you're coming from retail, hospitality, or another customer-facing industry, your communication skills and positive attitude will set you up for success. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls in a courteous, timely, and professional manner, • Listen actively to understand customer needs and provide accurate solutions, • Use internal systems to manage accounts, process claims, and update records, • Identify sales opportunities and apply upselling techniques when appropriate, • Respond to inquiries while maintaining confidentiality and data privacy standards, • Research and resolve complex issues, coordinating with other departments as needed, • Follow all required scripts, policies, and procedures, • Escalate unresolved or sensitive issues to the appropriate team or supervisor, • Stay current on program updates by attending training and reviewing materials, • Meet performance goals and adhere to attendance and schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent required, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Kickstart your career with us! We’re hiring Bilingual Customer Service Representatives to join our growing team and support inbound customer service, help desk, and back-office operations for both commercial clients and public sector programs. In this role, you’ll handle inbound inquiries, assist with product and process-related questions, and troubleshoot basic technical issues all while representing some of the most recognized brands in the world. If you’re a strong communicator with a passion for helping others, we want to hear from you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls in a courteous and professional manner, • Resolve customer issues with first-call resolution strategies, • Research and coordinate with internal departments to resolve inquiries, • Accurately document customer interactions and claims in CRM systems, • Use internal knowledge bases and training to answer questions confidently, • Follow all required scripts, policies, and confidentiality protocols, • Escalate complex issues to supervisors when needed, • Stay current on program updates through training and team meetings, • Meet all attendance and schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Strong problem-solving, conflict resolution, and customer service skills, • Able to multi-task, stay focused, and work independently, • Team-oriented with a positive, customer-first mindset, • Comfortable in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job DescriptionSalary: 50,000 Technical Support Representative About Payzli Payzli is a fast-growing payment technology company that builds the tools businesses rely on to accept payments, manage operations, and grow. From our POS system to our payment gateway and partner platform, everything is built in-house by our own engineering team. We made the Deloitte Technology Fast 500 at #347 with 214% growth and we're hiring people who want to grow with us. Learn more at payzli.com. Overview Payzli's support team isn't a cost center, it's a competitive advantage. We're hiring a Fanatical Support Representative who owns every interaction from first contact to full resolution. You'll work directly with merchants and partners using our POS, gateway, and platform products, and you'll have a direct line to the teams building them. If you think great support is what separates good companies from great ones, keep reading. The Role As a Fanatical Support Representative, you are the front line of the Payzli experience. Your job is to make every merchant, partner, and user feel like they have a dedicated team behind them. You'll troubleshoot platform and payment processing issues, guide users through our POS and gateway products, and escalate intelligently when a problem requires deeper technical or operational involvement. You bring urgency, empathy, and follow-through to every interaction. Responsibilities • Serve as the first point of contact for merchants, partners, and internal teams across phone, email, live chat, and social media, • Troubleshoot and resolve issues related to payment terminals, Payzli POS, payment gateway, merchant onboarding, and account configuration, • Own each case through to resolution no handing off and hoping for the best, • Document issues clearly and escalate to engineering, product, or operations with actionable context when needed, • Collaborate with product and tech teams to surface recurring issues and contribute to continuous improvement, • Maintain composure and professionalism under pressure, especially during time-sensitive payment or processing issues, • Build working knowledge of payment processing fundamentals (transactions, settlements, chargebacks, device connectivity) over time Qualifications • Exceptional written and verbal communication skills, • Prior experience in a customer support, help desk, or client-facing role (fintech or payments experience is a big plus, not a requirement), • Technologically savvy comfortable learning new platforms quickly, • Strong problem-solving instincts and attention to detail, • Ability to manage multiple open cases without dropping the ball, • Bilingual in Spanish and/or other languages is a plus but not mandatory What's In It For You • Growth Path: We promote from within. High-performing support reps move into roles across operations, product, and partner success., • Real Impact: You'll work directly with the product, provide insight and feedback to engineering teams and access to executive leadership your feedback shapes what we build., • Team Culture: A close-knit team that values empathy, accountability, and getting things done. Compensation Competitive base salary. No commission structure, no variable comp just a clear deal: show up, own your work, and outperform, and we'll move you up fast. Payzli promotes from within, and this role is built as a launchpad for people who want more than a support career.

Job DescriptionHealthPlus Staffing is assisting one of the largest and rapidly expanding Primary Care groups in Florida with their search for a PCP for their clinic in Tampa, FL. Find some details below about this amazing opportunity. • Start: ASAP - Can start within 30-60 days., • Requirement: Must be BC or BE in Family Medicine or Internal Medicine. General Practitioners feel free to apply., • Procedures: Typical primary care duties. Some chat hours may be assigned, • PPD: 17 patients per day average., • Patient population: Average patient is 40 years old., • Support Staff: MA on site & full office staff, • Schedule: 9am-6pm - One hour lunch, • EMR: EClinicalWorks, • Credentialing: Can be completed in 30 days or less, • Salary: 220-225k + 10% of salary yearly, • Benefits: Medical, Dental, Vision and other benefitsFor more info please reach out to us ASAP.

Job Description Overview BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer service representatives to support inbound projects for a wide variety of clients. In this role, you will troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs while recognizing opportunities to upsell new products and services. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? This role is about building relationships and turning the knowledge you gain in training into customer satisfaction. Representatives make a difference to customers and the company, by providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English and Spanish fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+) (If working for a work-at-home project), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description • HealthPlus Staffing is assisting one of the largest and rapidly expanding Primary Care groups in Florida with their search for a PCP for their clinic in Largo, FL. Find some details below about this amazing opportunity., • Start: ASAP, • Requirement: Must be BC or BE in Family Medicine or Internal Medicine, • Procedures: Typical primary care duties. Some chat hours may be assigned, • PPD: 17 patients per day, • Patient population: Average patient 40, • Support Staff: MA on site & full office staff, • Schedule: 9am-6pm - One hour lunch, • EMR: EClinicalWorks, • Credentialing: Can be completed in 30 days or less, • Salary: Competitive salary + yearly bonuses., • Benefits: Medical, Dental, Vision and other benefits For more info please reach out to us at or call at 561-291-7787

Job Description Welcome to OneTouch Direct – where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service. We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner. Your Role Will Include: • Responding to customer inquiries via chat with a friendly and professional demeanor., • Resolving issues and providing information about AT&T products and services., • Handling customer complaints and questions effectively, ensuring satisfaction., • Maintaining a positive attitude while managing multiple chat interactions simultaneously., • Excellent written communication skills with a friendly and clear tone., • Previous experience in a customer service role, particularly in chat support, is a plus., • Strong problem-solving skills and the ability to think on your feet., • Ability to handle high volumes of chat interactions efficiently., • Familiarity with AT&T products and services is advantageous., • Proficiency with computers and chat support software., • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour., • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER., • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!, • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!, • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!, • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!, • Benefits: Health Care Plan (Medical, Dental & Vision), • Growth: Opportunity for professional advancement as we grow!, • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

Job DescriptionCompany Description At Consider Posh Pro, we’ve got a knack for turning dull moments into dazzling opportunities. We’re the ones who add a splash of color to the black and white world of sales. How do we do it? Well, it’s a bit of magic mixed with a whole lot of hustle. Job Description Job Description: We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic customer service team. As a Call Center Agent, you will be the frontline representative of our company, responsible for delivering excellent customer support through phone, email, and chat channels. Responsibilities: • Respond promptly and professionally to incoming customer calls and inquiries., • Provide accurate information about products, services, and company policies., • Resolve customer complaints and issues efficiently and effectively., • Escalate complex problems to the appropriate internal teams when necessary., • Follow communication scripts, guidelines, and best practices to maintain quality standards., • Maintain a high level of customer satisfaction through excellent service deliveryQualifications Requirements • High school diploma or equivalent; additional education is a plus., • Proven experience in a call center or customer service role preferred., • Excellent verbal and written communication skills., • Ability to handle stressful situations calmly and professionally., • Strong problem-solving and conflict-resolution abilities. Additional Information Benefits • Competitive hourly pay based on experience., • Opportunities for career growth and advancement., • Hands-on experience in office administration and operations., • Supportive and team-oriented work environment.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Outbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will make outbound calls to prospective customers and upsell existing products and services while providing excellent customer service. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Customer Service Representative Location: Lutz, Florida Pay: $25.00 per hour The Role You Didn’t Know You Were Looking For If you’re the person people naturally go to when they need help, answers, or just someone who knows how to get things done, this is where you step in. We’re looking for someone who doesn’t just “do customer service,” but someone who takes ownership of the experience. Someone who can turn a frustrated customer into a loyal one, solve problems without being asked twice, and bring a level of professionalism that people remember. At $25 an hour, this isn’t an entry-level, read-off-a-script role. This is for someone who wants to be trusted, relied on, and valued. What You’ll Actually Be Doing You’ll be the front line of the customer experience and the reason people stay with us. You will: • Be the first point of contact for customers via phone, email, and chat, • Solve problems quickly and confidently without bouncing people around, • Turn questions into solutions and issues into positive outcomes, • Provide clear, accurate information about our services and processes, • Keep clean, organized records of interactions so nothing falls through the cracks You’re a strong fit if you: • Communicate clearly, confidently, and professionally, • Stay calm under pressure and don’t take things personally, • Think fast and enjoy solving problems on the spot, • Are comfortable using technology and learning new systems, • Take pride in doing things right the first time Customer service experience helps, but it’s not required. We can teach systems. We can’t teach attitude. Why This Role Stands Out This is a position where your work actually matters. You won’t be just another voice on the phone. You’ll be the reason customers trust us, stay with us, and recommend us. If you’re looking for a role where you can show up, take ownership, and be part of something that values how you work, not just that you showed up, this is it. Salary : $25.00 per hour

Job Description The Lead Front Office Coordinator in Tampa, FL is responsible for overseeing the daily operations of the front office, ensuring excellent customer service and supporting the administrative functions of the organization. This role involves managing client interactions and coordinating various administrative tasks to facilitate smooth and efficient office operations. Leadership and Organization: • Advises Office Manager on operational matters affecting RMG; recommends a solution as appropriate; implements as approved, • Demonstrates ability to deal directly with other department leaders at the clinic to build consensus, establish trust, and foster a positive culture, • Coordinates and oversees special projects and educational events, • Liaises with Administrative Services Manager and external IT Companies to investigate, determine, and assist in solving the nature of software and hardware issues Front Desk Responsibilities: • Greet and assist patients, visitors, and employees in a courteous and professional manner., • Collect insurance information and co-payments from patients., • Answer live calls, assist in PracticeEdge messages, and NPS chat daily as able., • Manage physicians' calendars and coordinate appointments, meetings, and events., • Monitor and manage office supplies, ensuring timely reordering and budget adherence., • Provides coverage for the Medical Records Coordinator when needed. Education / Experience Requirements: • High School Diploma required., • Minimum 2 years’ experience working in an office setting, Medical background a plus., • Must be able to rotate on weekend coverage and some travel to satellite offices for coverage may be needed. Why You'll Love Working Here – Our Amazing Benefits: Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee-only healthcare coverage option is also available. Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family. Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most. Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose! Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years. Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being. Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck. Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable! Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development. Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness. Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them. Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.