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At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements:, • High School Diploma or GED Preferred:, • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:, • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days’ vacation per year, prorated based on start date), • Paid sick leave as determined by state or local ordinance (prorated based on start date), • 11 Paid holidays (4 floating holidays, prorated based on start date), • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements:, • High School Diploma or GED Preferred:, • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:, • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days’ vacation per year, prorated based on start date), • Paid sick leave as determined by state or local ordinance (prorated based on start date), • 11 Paid holidays (4 floating holidays, prorated based on start date), • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

Job Description CityVet is hiring an Associate Veterinarian to join our collaborative, doctor‑led team. This position will be split between our Lower South End and our Charlotte Uptown locations. About Dr. Johnson's CityVet -Lower South End Dr. Tylanda Johnson, Lead Veterinary Partner at CityVet | Lower South End, is dedicated to delivering compassionate, personalized veterinary care for pets and their families. She believes the best veterinary medicine starts with partnership, which means working closely with pet parents to understand each pet's unique needs, personality, and treatment plan. Inspired by a lifelong passion for protecting animals, Dr. Johnson has built a veterinary practice focused on kindness, trust, and high-quality care. Her team strives to create a warm, welcoming environment where pets feel safe, and families feel confident in their decisions. Outside the clinic, Dr. Johnson enjoys DIY projects and giving back to the global community through mission trips, including to Uganda, where she visits and supports a local children's home. About CityVet For over 25 years, CityVet has been a company founded and led by veterinarians. We believe in empowering our doctors to practice medicine their way, fostering a culture of collaboration, and providing a clear path to career growth. Our local ownership model is backed by national support, giving you the autonomy you desire with the resources you need to succeed. We are proud of our reputation, which is reflected in our accolades: • Certified as a Great Place to Work™ for three consecutive years., • Recognized as the #11 Best Place to Work on Glassdoor across all industries., • The only GP veterinary company named on Fortune's Best Workplaces in Health Care™., • A 4.8-star average Google rating from over 10,000 client reviews. How we break the mold As a CityVet Veterinarian, you will focus on providing high-quality medical care to pets while building lasting relationships with their owners. We are looking for a doctor who is committed to excellence in general practice or urgent care services. At CityVet, we C.A.R.E. about our doctors: • Culture: A workplace where people feel supported and valued, • Advancement: Growth through mentorship and ownership opportunities, • Relationships: Deep connections with teams, clients, and communities, • Excellence: Delivering the best for people and pets We invest in your future with unparalleled veterinary career opportunities: • A Pathway to Ownership: We offer a unique opportunity for partnership without the high financial pressure., • Continuing Education: Gain access to Affinity Academy for customized CE and leadership development programs., • Supportive Network: Join a community of over 150 veterinarians who collaborate and share knowledge. Qualifications • Doctor of Veterinary Medicine (DVM) degree or equivalent., • Licensed to practice in this state or eligible for licensure., • A collaborative spirit and a commitment to providing exceptional patient care., • Interest in General Practice and/or Urgent Care medicine. Benefits & Compensation We believe in rewarding our veterinarians with a benefits package that supports their professional and personal well-being. • Unlimited Earning Potential: A progressive compensation model with a guaranteed base salary and no ceiling., • Generous Production Commission: Earn up to 28% production commission with no negative accrual., • Retirement Savings: A 401(k) plan with a 4% employer match., • Financial Wellness: Access to student debt support, financial planning tools, and loan repayment resources., • Work-Life Balance: Enjoy generous paid time off, paid parental leave, and comprehensive mental health benefits., • Exceptional Health Care: We provide free virtual urgent care for all full-time team members and their families. Want a Sneak Peek Into Life at CityVet? Check out these videos to learn more about Why Is Our Culture At CityVet So Good? Words to Describe CityVet Why Work at CityVet? Ready to Join Us? If you're ready to lead a team, grow into ownership, and find your forever clinic, this could be the perfect fit. We'd love to chat. For other CityVet roles, visit our careers page. Not ready to make a change, but know someone great? Refer them and earn up to $10,000 through our Community Referral Program! Follow the growth of CityVet on LinkedIn! Let's deliver Your Kind of Care—together. This Employer participates in E-Verify.

This role is for an Accounting & Finance recruiter. Sounds like you, but you’re not an Accounting & Finance recruiter? Still, let’s chat! We support 12 specialties including Legal, Construction, Tech, and more. Job Details What You’ll Do: New Business Development: Using your top-notch sales sk

Responsibilities: \n Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users Classify Service Calls according to the specified options \n Route problems to 3rd level IT support staff using knowledge base articles \n Coordinate with level 3 and support staff that provide hardware / software / network problem resolution. \n Use the SOAR to document and manage problems and work requests and their respective resolutions and circumvention's \n Responds to telephone calls, email, instant messages, and assigned tickets from incident dispatchers; Assign work orders / incidents to appropriate support teams if necessary and follow up until resolved. \n Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps \n Troubleshoot client software and basic network connectivity problems remotely using remote access tools \n Identify, evaluate and prioritize customer problems and complaints \n Participate in on-going training and departmental development \n Maintain quality standards for incident documentation and phone calls \n \n Skills \n Customer-focused \n Thorough knowledge of troubleshooting remote access issues \n Excellent communication skills, (active listening skills) \n Able to articulate and speak with clear voice \n Diplomatic and must have interpersonal skills \n Able to understand the business’s objectives \n Able to understand and accept that the Customer’s issues affect the business and that without the Customer there is no support department and that the Customer is an expert in their own field \n Must have empathy with end users \n Team player \n Professional code of conduct \n Must have a good understanding of the organization \n Must have basic technical knowledge of all technology used for the business processes. \n Able to deal with stress \n Good writing techniques (English) \n Accept & register Service Incidents \n Classify Service incidents according to the specified options \n Execute 1st attempt to solve the Service Incident \n Refer Service Incident to the appropriate Resolution Owner Support Group \n Tracks the progress of an owned Service Call during entire lifecycle (from start to end, register to close) to ensure that it is resolved within the agreed Service Level Agreement (SLA) and updates Service Call records if necessary. (Note: is responsible that the solution is created but is not necessarily responsible for the solution itself). \n Escalate to the appropriate management level when thresholds are violated. \n Close Service Incident \n Communication (internally / externally) about Service Calls, e.g., communicates the status of the Service Call directly with the customer or broadcasts to a larger audience as defined per SLA. \n Report about Service incidents \n Communicate response times for dispatched tickets to the customers. \n Manage the entire service request process ensuring adherence to SLA \n Execute service requests such as setting up NT/Outlook accounts as per the SLA \n Process and send IT reports \n \n Required Experience, Skills and Qualifications \n Tech Skills \n Technical helpdesk or technical call center experience is necessary. \n Disciplined, systematic problem-solving skills required. \n Hands-on work experience with the following: \n Windows Operating systems \n Clients: Windows7, Windows Vista, Windows XP, Windows 2000 \n Servers: Windows 2000, Windows 2003, Windows 2008, \n Knowledge of Active Directory, Exchange 2003/2007 \n ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center \n User account creation for Active Directory, Exchange Mailboxes, Distribution lists \n Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools \n MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio \n Internet browsers (e.g. Explorer, Chrome, Firefox), \n VPN and remote dial-in user s \n Support for laptop, desktops, and printers \n PDA and blackberry support \n Others: Adobe Acrobat and other common desktop applications like Winzip, etc \n \n Experience: \n Helpdesk: 1 year (Required) \n A+ \n \n \n A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year. \n \n Disclaimer \n \n HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. \n \n

Cynet Health is seeking an experienced Home Health Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 5x8 hr days Start Date: 11/02/2026 Duration: 13 weeks Pay: $1942 / Week About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Cynet Health is seeking an experienced Pediatric Cardiovascular Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 3x12 hr nights Start Date: 11/02/2026 Duration: 13 weeks Pay: $2839 / Week About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Axis Medical Staffing is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 3x12 hr nights Start Date: ASAP Duration: 14 weeks TOP RATED BY TRAVEL NURSES AND INDEPENDENT REVIEW SITESDescription Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate 12hr Night Shift - 36 1900-0700 shift Medical Surgical opening in Charlotte, North Carolina. This job is expected to close within 3-5 business days. Job Summary • Specialty: Medical Surgical, • City: Charlotte, • State: North Carolina, • Start Date: 09/14/2026, • End Date: 12/12/2026, • Shift Hours: 12hr Night Shift - 36 1900-0700, • Active and Unencumbered State License, • At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has been connecting travel nurses with high-paying, hand-picked assignments across the country. Independently owned in Seattle, we offer a nationwide range of contracts that rivals the largest agencies, with a personal touch corporate “big box” companies can’t match. Our passion is helping travelers build their careers, earn more, and enjoy the journey on every assignment. Rock Star Status • The only agency ranked on BluePipes’ Best Travel Nursing Companies list every year since 2014, • BetterNurse’s #1 ranked travel nursing agency in the nation three years running, and #2 in 2026, selected from 400+ agencies, • Verywell Health award winner for best customer service, • A dedicated Canadian Nurse Program with a Canadian Liaison, plus tailored programs for our travel nurses, • Multi-year Inc. 5000 honoree as one of America's fastest growing companies, • Joint Commission certified since 2007 Perks of being an Axis Rock Star • Weekly pay with competitive rates and transparent offers, • Comprehensive, affordable medical, dental, and vision coverage, • Company-matching 401(k) with immediate vesting, • State license and travel reimbursement, • Generous referral bonuses, • Pet-friendly assignments, • Personalized housing options that fit your lifestyle, • A single-point-of-contact recruiter who actually answers At Axis, you`re more than just a number. With a dedicated recruiter as your single point of contact, you get a personalized experience backed by a decade-plus of top industry rankings. Apply today and see why so many travelers stick with Axis contract after contract. Axis is an Equal Opportunity Employer About Axis Medical Staffing: We Don't Work with Just Anybody, We Work with Frickin' Rock Stars! RANKED AS THE TOP TRAVEL NURSING COMPANY IN THE NATION FOR 2022 BY BLUEPIPES So why Axis? Well, sometimes it's easier to describe ourselves as what we're not. We're not your average corporate big box staffing company. We're not sleazy business people in bad suits pushing around resumes, lying or overselling contracts. We're not a tiny, inexperienced company either, we have the same amount of nationwide positions as those giant corporate staffing companies. We've been placing top talent in adventurous travel contracts since 2004 and we can prove we're different from the rest. Benefits: • Industry Leading Compensation Packages, • Medical, Dental, Vision, • Company Matching 401k & Immediate Vesting, • Direct Deposit, Online Pay Access & Weekly Pay, • Completion Bonus Opportunities, • Paid Personalized Housing Options, • Housing Stipend, • State License Reimbursement, • Dedicated Recruiter, • Pet Friendly If you're tired of being a number, and want to travel like a Rock Star, then hit us up and let's chat. We'd love to have you as part of the Axis Family!

Cynet Health is seeking an experienced Intermediate Care Unit Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 4x12 hr nights Start Date: 10/26/2026 Duration: 13 weeks TOP RATED BY TRAVEL NURSES AND INDEPENDENT REVIEW SITESDescription Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate Night 4x12-Hour (18:45 - 07:15) shift IMC opening in Charlotte, North Carolina. This job is expected to close within 3-5 business days. Job Summary • Specialty: IMC, • City: Charlotte, • State: North Carolina, • Start Date: 10/26/2026, • End Date: 01/25/2027, • Shift Hours: Night 4x12-Hour (18:45 - 07:15), • Active and Unencumbered State License, • At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has been connecting travel nurses with high-paying, hand-picked assignments across the country. Independently owned in Seattle, we offer a nationwide range of contracts that rivals the largest agencies, with a personal touch corporate “big box” companies can’t match. Our passion is helping travelers build their careers, earn more, and enjoy the journey on every assignment. Rock Star Status • The only agency ranked on BluePipes’ Best Travel Nursing Companies list every year since 2014, • BetterNurse’s #1 ranked travel nursing agency in the nation three years running, and #2 in 2026, selected from 400+ agencies, • Verywell Health award winner for best customer service, • A dedicated Canadian Nurse Program with a Canadian Liaison, plus tailored programs for our travel nurses, • Multi-year Inc. 5000 honoree as one of America's fastest growing companies, • Joint Commission certified since 2007 Perks of being an Axis Rock Star • Weekly pay with competitive rates and transparent offers, • Comprehensive, affordable medical, dental, and vision coverage, • Company-matching 401(k) with immediate vesting, • State license and travel reimbursement, • Generous referral bonuses, • Pet-friendly assignments, • Personalized housing options that fit your lifestyle, • A single-point-of-contact recruiter who actually answers At Axis, you`re more than just a number. With a dedicated recruiter as your single point of contact, you get a personalized experience backed by a decade-plus of top industry rankings. Apply today and see why so many travelers stick with Axis contract after contract. Axis is an Equal Opportunity Employer About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Cynet Health is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 3x12 hr nights Start Date: ASAP Duration: 9 weeks TOP RATED BY TRAVEL NURSES AND INDEPENDENT REVIEW SITESDescription Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate 12hr Night Shift - 36 7pm start shift Medical Surgical opening in Charlotte, North Carolina. This job is expected to close within 3-5 business days. Job Summary • Specialty: Medical Surgical, • City: Charlotte, • State: North Carolina, • Start Date: 10/05/2026, • End Date: 11/28/2026, • Shift Hours: 12hr Night Shift - 36 7pm start, • Active and Unencumbered State License, • At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has been connecting travel nurses with high-paying, hand-picked assignments across the country. Independently owned in Seattle, we offer a nationwide range of contracts that rivals the largest agencies, with a personal touch corporate “big box” companies can’t match. Our passion is helping travelers build their careers, earn more, and enjoy the journey on every assignment. Rock Star Status • The only agency ranked on BluePipes’ Best Travel Nursing Companies list every year since 2014, • BetterNurse’s #1 ranked travel nursing agency in the nation three years running, and #2 in 2026, selected from 400+ agencies, • Verywell Health award winner for best customer service, • A dedicated Canadian Nurse Program with a Canadian Liaison, plus tailored programs for our travel nurses, • Multi-year Inc. 5000 honoree as one of America's fastest growing companies, • Joint Commission certified since 2007 Perks of being an Axis Rock Star • Weekly pay with competitive rates and transparent offers, • Comprehensive, affordable medical, dental, and vision coverage, • Company-matching 401(k) with immediate vesting, • State license and travel reimbursement, • Generous referral bonuses, • Pet-friendly assignments, • Personalized housing options that fit your lifestyle, • A single-point-of-contact recruiter who actually answers At Axis, you`re more than just a number. With a dedicated recruiter as your single point of contact, you get a personalized experience backed by a decade-plus of top industry rankings. Apply today and see why so many travelers stick with Axis contract after contract. Axis is an Equal Opportunity Employer About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Cynet Health is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 3x12 hr nights Start Date: ASAP Duration: 14 weeks TOP RATED BY TRAVEL NURSES AND INDEPENDENT REVIEW SITESDescription Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate 12hr Night Shift - 36 1900 - 0700 shift Medical Surgical opening in Charlotte, North Carolina. This job is expected to close within 3-5 business days. Job Summary • Specialty: Medical Surgical, • City: Charlotte, • State: North Carolina, • Start Date: 09/14/2026, • End Date: 12/12/2026, • Shift Hours: 12hr Night Shift - 36 1900 - 0700, • Active and Unencumbered State License, • At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has been connecting travel nurses with high-paying, hand-picked assignments across the country. Independently owned in Seattle, we offer a nationwide range of contracts that rivals the largest agencies, with a personal touch corporate “big box” companies can’t match. Our passion is helping travelers build their careers, earn more, and enjoy the journey on every assignment. Rock Star Status • The only agency ranked on BluePipes’ Best Travel Nursing Companies list every year since 2014, • BetterNurse’s #1 ranked travel nursing agency in the nation three years running, and #2 in 2026, selected from 400+ agencies, • Verywell Health award winner for best customer service, • A dedicated Canadian Nurse Program with a Canadian Liaison, plus tailored programs for our travel nurses, • Multi-year Inc. 5000 honoree as one of America's fastest growing companies, • Joint Commission certified since 2007 Perks of being an Axis Rock Star • Weekly pay with competitive rates and transparent offers, • Comprehensive, affordable medical, dental, and vision coverage, • Company-matching 401(k) with immediate vesting, • State license and travel reimbursement, • Generous referral bonuses, • Pet-friendly assignments, • Personalized housing options that fit your lifestyle, • A single-point-of-contact recruiter who actually answers At Axis, you`re more than just a number. With a dedicated recruiter as your single point of contact, you get a personalized experience backed by a decade-plus of top industry rankings. Apply today and see why so many travelers stick with Axis contract after contract. Axis is an Equal Opportunity Employer About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Cynet Health is seeking an experienced Home Health Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 5x8 hr days Start Date: 11/02/2026 Duration: 13 weeks Pay: $1942 / Week About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Axis Medical Staffing is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 3x12 hr nights Start Date: ASAP Duration: 14 weeks TOP RATED BY TRAVEL NURSES AND INDEPENDENT REVIEW SITESDescription Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate 12hr Night Shift - 36 1900-0700 shift Medical Surgical opening in Charlotte, North Carolina. This job is expected to close within 3-5 business days. Job Summary • Specialty: Medical Surgical, • City: Charlotte, • State: North Carolina, • Start Date: 09/14/2026, • End Date: 12/12/2026, • Shift Hours: 12hr Night Shift - 36 1900-0700, • Active and Unencumbered State License, • At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has been connecting travel nurses with high-paying, hand-picked assignments across the country. Independently owned in Seattle, we offer a nationwide range of contracts that rivals the largest agencies, with a personal touch corporate “big box” companies can’t match. Our passion is helping travelers build their careers, earn more, and enjoy the journey on every assignment. Rock Star Status • The only agency ranked on BluePipes’ Best Travel Nursing Companies list every year since 2014, • BetterNurse’s #1 ranked travel nursing agency in the nation three years running, and #2 in 2026, selected from 400+ agencies, • Verywell Health award winner for best customer service, • A dedicated Canadian Nurse Program with a Canadian Liaison, plus tailored programs for our travel nurses, • Multi-year Inc. 5000 honoree as one of America's fastest growing companies, • Joint Commission certified since 2007 Perks of being an Axis Rock Star • Weekly pay with competitive rates and transparent offers, • Comprehensive, affordable medical, dental, and vision coverage, • Company-matching 401(k) with immediate vesting, • State license and travel reimbursement, • Generous referral bonuses, • Pet-friendly assignments, • Personalized housing options that fit your lifestyle, • A single-point-of-contact recruiter who actually answers At Axis, you`re more than just a number. With a dedicated recruiter as your single point of contact, you get a personalized experience backed by a decade-plus of top industry rankings. Apply today and see why so many travelers stick with Axis contract after contract. Axis is an Equal Opportunity Employer About Axis Medical Staffing: We Don't Work with Just Anybody, We Work with Frickin' Rock Stars! RANKED AS THE TOP TRAVEL NURSING COMPANY IN THE NATION FOR 2022 BY BLUEPIPES So why Axis? Well, sometimes it's easier to describe ourselves as what we're not. We're not your average corporate big box staffing company. We're not sleazy business people in bad suits pushing around resumes, lying or overselling contracts. We're not a tiny, inexperienced company either, we have the same amount of nationwide positions as those giant corporate staffing companies. We've been placing top talent in adventurous travel contracts since 2004 and we can prove we're different from the rest. Benefits: • Industry Leading Compensation Packages, • Medical, Dental, Vision, • Company Matching 401k & Immediate Vesting, • Direct Deposit, Online Pay Access & Weekly Pay, • Completion Bonus Opportunities, • Paid Personalized Housing Options, • Housing Stipend, • State License Reimbursement, • Dedicated Recruiter, • Pet Friendly If you're tired of being a number, and want to travel like a Rock Star, then hit us up and let's chat. We'd love to have you as part of the Axis Family!

*SIGN ON BONUS OPPORTUNITY!!* KidSpeak is a growing pediatric therapy company in the North Charlotte area, opening an expanded beautiful clinic 10,000 sqft space in November 2026. At KidSpeak, BCBAs SERVE Together with speech and occupational therapists to support children and families. KidSpeak is seeking a BCBA and Lead BCBA to join our multi-disciplinary team! KidSpeak is part of a larger Cicero Family of Clinics, a public benefit company, on mission to advance comprehensive, collaborative, and compassionate care. Cicero provides additional growth and development to all clinics in its network through opportunities to interact with greater than 50 behavior analysts throughout the network as well as pivotal leaders on our Cicero Advisory Board, such as Rose Griffin and Dr. Kelsey Ruppel. Learn more at https://kidspeakinc.com/ and https://cicerotherapies.com/ Why choose KidSpeak? • Beautiful new 10,000 sqft facility coming November 2026, • Work alongside other passionate BCBAs, OTs, and SLPs, • Implementation and support of Today’s ABA and compassionate care, • Opportunity to engage quarterly with Dr. Kelsey Ruppel from FTF Consulting, as well as Rose Griffin from ABA Speech!, • Weekly work from home time, • Tri-annual bonus opportunities, • Quarterly base compensation increase opportunities, • Professional development and leadership growth opportunities, • Company-wide and department events. We love to celebrate our team!, • Leadership present and available to support RBT and BCBA needs Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Professional development assistance, • Referral program, • Relocation assistance, • Retirement plan, • Vision insurance Responsibilities and Duties • Oversight of a caseload of 6-9 clients, • Initial and ongoing assessment, • Developing client programming and treatment plans, • Timely and quality session documentation and progress report writing, • Oversight of RBTs implementation of direct therapy, • Supervision of RBTs to ensure a high degree of treatment integrity, • Implementation of parent/caregiver collaboration opportunities to facilitate the generalization of skills, • Coordination of care with other service providers, • Support a project that aligns with your professional interests Other Benefits • $90k-$115k+ annual compensation based upon years of certified experience, • Sign-on bonus opportunity, • Regular base compensation increase and bonus opportunities, • Flexible work schedule, including weekly work from home time, • Paid orientation and support, • Paid professional development and continuing education opportunities, • CEU stipend, • Up to four weeks of PTO, • Up to 10 paid holidays, • Health care package, • Retirement plan with match, • MacBook computer, • Collaboration and mentorship opportunities, • Leadership and growth opportunities Mission We SERVE Together! At KidSpeak, we serve together with selflessness and empathy as resource that values and encourages each child, family, team member, and our community as a whole. Each discipline including ABA, speech, and occupational therapy make the most significant impact serving together to advance comprehensive, collaborative, and compassionate care. • Selflessness- We cultivate a culture of servant leaders who put others above themselves. Our team of talented professionals are leaders that put kids, families, team members, and our communities first. We believe in growing through lifting others up!, • Empathy- Empathy drives our everyday decisions, interactions, treatment, and growth. We SERVE our families, team, and community best when we take time to listen to their story and move forward together., • Resource- We want to be a partner and impactful resource to our families, schools, and entire community. We take every opportunity we can to SERVE through direct therapy, training, volunteering, and partnerships., • Value- We strive to bring value to our families, team, and community through providing quality services, meaningful employment experiences, and community outreach., • Encourage- We strive to empower our families, employees, partners, and communities through providing intentional positive reinforcement, investing into personal and professional goals, and building relationships! Our Ideal Candidate Will Have the Following Qualifications: • Board Certification and licensure to work in North Carolina (candidates who have completed graduate coursework and fieldwork supervision requirements are encouraged to apply), • Master’s degree, • Experience working with neurodivergent populations (e.g., Autism Spectrum Disorder) or those with developmental disabilities and complex behavioral support needs, • Supervisory experience with RBTs/technicians is preferred., • Strong collaboration skills with a multidisciplinary team., • Ability to make frequent, data-driven decisions for meaningful and personalized progress., • Effective and professional communication skills for education and training of caregivers and supervisees. Interviews at KidSpeak: Our interview process is designed to ensure that you feel confident about joining our team. The first step is a video chat with a member of our recruiting team, where you can learn more about the BCBA role and career opportunities at KidSpeak. From there, we invite candidates to an in-person interview to meet members of our clinical team and observe a therapy session. By the end of the process, you will have a clear understanding of who we are and how our BCBAs contribute to children's progress. We Can’t Wait to Meet You! Sincerely, The KidSpeak Team Job Type: Full-time, Part-time License/Certification: • BCBA license (Required) Ability to Relocate: • Charlotte, NC 28262: Relocate before starting work (Required) Work Location: In person

Cynet Health is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 3x12 hr nights Start Date: 11/23/2026 Duration: 13 weeks Pay: $2011 / Week About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Cynet Health is seeking an experienced Pediatrics Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 3x12 hr flex Start Date: 11/16/2026 Duration: 13 weeks Pay: $2691 / Week About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Cynet Health is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 3x12 hr nights Start Date: ASAP Duration: 14 weeks TOP RATED BY TRAVEL NURSES AND INDEPENDENT REVIEW SITESDescription Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate 12hr Night Shift - 36 1900-0700 shift Medical Surgical opening in Charlotte, North Carolina. This job is expected to close within 3-5 business days. Job Summary • Specialty: Medical Surgical, • City: Charlotte, • State: North Carolina, • Start Date: 09/21/2026, • End Date: 12/19/2026, • Shift Hours: 12hr Night Shift - 36 1900-0700, • Active and Unencumbered State License, • At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has been connecting travel nurses with high-paying, hand-picked assignments across the country. Independently owned in Seattle, we offer a nationwide range of contracts that rivals the largest agencies, with a personal touch corporate “big box” companies can’t match. Our passion is helping travelers build their careers, earn more, and enjoy the journey on every assignment. Rock Star Status • The only agency ranked on BluePipes’ Best Travel Nursing Companies list every year since 2014, • BetterNurse’s #1 ranked travel nursing agency in the nation three years running, and #2 in 2026, selected from 400+ agencies, • Verywell Health award winner for best customer service, • A dedicated Canadian Nurse Program with a Canadian Liaison, plus tailored programs for our travel nurses, • Multi-year Inc. 5000 honoree as one of America's fastest growing companies, • Joint Commission certified since 2007 Perks of being an Axis Rock Star • Weekly pay with competitive rates and transparent offers, • Comprehensive, affordable medical, dental, and vision coverage, • Company-matching 401(k) with immediate vesting, • State license and travel reimbursement, • Generous referral bonuses, • Pet-friendly assignments, • Personalized housing options that fit your lifestyle, • A single-point-of-contact recruiter who actually answers At Axis, you`re more than just a number. With a dedicated recruiter as your single point of contact, you get a personalized experience backed by a decade-plus of top industry rankings. Apply today and see why so many travelers stick with Axis contract after contract. Axis is an Equal Opportunity Employer About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Axis Medical Staffing is seeking an experienced Neonatal Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 3x12 hr nights Start Date: ASAP Duration: 14 weeks TOP RANKED TRAVEL NURSING COMPANY IN THE NATION BY BLUEPIPES Description Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate [VMS Shift] shift NICU opening in Charlotte, North Carolina. This job is expected to close within 30 days. Job Summary • Specialty: NICU, • City: Charlotte, • State: North Carolina, • Start Date: 08/03/2026, • End Date: 10/31/2026, • Shift Hours: 12hr Night Shift - 36 1900-0700, • Active and Unencumbered State License, • At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has excelled in connecting adventurous travel nurses with amazing opportunities throughout the country, setting us apart from the rest. We`re not a small, inexperienced company; in fact, we offer a vast range of nationwide travel nursing contracts, rivaling even the largest corporate "big box" staffing agencies. Our passion lies in helping our travelers achieve their career goals while delivering an unforgettable travel nursing experience. Rock Star Status • BetterNurse.org names Axis the Best Travel Nursing company in 2025, • BluePipes Names Axis the #1 Travel Nursing Agency in 2024, • VeryWell Health recognizes Axis as having the best customer service in 2024, • Inc. 5000 Recognizes Axis Medical Staffing as a fastest growing company in 2024, • Many more recognitions on our site! Check it out. Perks of being an Axis Rock Star • Competitive Compensation Paid Weekly, • Personalized Housing Options, • Comprehensive & Affordable Health Insurance, • Pet Friendly – We pay for pet deposits!, • Company matching 401k with immediate vesting, • State license and Travel reimbursement, • Single point of contact recruiter, • Referral program At Axis, you`re more than just a number. With a dedicated single point of contact, join our team and enjoy an unparalleled, personalized experience. Apply today! Axis is an Equal Opportunity Employer About Axis Medical Staffing: We Don't Work with Just Anybody, We Work with Frickin' Rock Stars! RANKED AS THE TOP TRAVEL NURSING COMPANY IN THE NATION FOR 2022 BY BLUEPIPES So why Axis? Well, sometimes it's easier to describe ourselves as what we're not. We're not your average corporate big box staffing company. We're not sleazy business people in bad suits pushing around resumes, lying or overselling contracts. We're not a tiny, inexperienced company either, we have the same amount of nationwide positions as those giant corporate staffing companies. We've been placing top talent in adventurous travel contracts since 2004 and we can prove we're different from the rest. Benefits: • Industry Leading Compensation Packages, • Medical, Dental, Vision, • Company Matching 401k & Immediate Vesting, • Direct Deposit, Online Pay Access & Weekly Pay, • Completion Bonus Opportunities, • Paid Personalized Housing Options, • Housing Stipend, • State License Reimbursement, • Dedicated Recruiter, • Pet Friendly If you're tired of being a number, and want to travel like a Rock Star, then hit us up and let's chat. We'd love to have you as part of the Axis Family!

Axis Medical Staffing is seeking an experienced Intermediate Care Unit Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 4x12 hr nights Start Date: 11/09/2026 Duration: 13 weeks TOP RATED BY TRAVEL NURSES AND INDEPENDENT REVIEW SITESDescription Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate Night 4x12-Hour (18:45 - 07:15) shift IMC opening in Charlotte, North Carolina. This job is expected to close within 3-5 business days. Job Summary • Specialty: IMC, • City: Charlotte, • State: North Carolina, • Start Date: 11/09/2026, • End Date: 02/08/2027, • Shift Hours: Night 4x12-Hour (18:45 - 07:15), • Active and Unencumbered State License, • At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has been connecting travel nurses with high-paying, hand-picked assignments across the country. Independently owned in Seattle, we offer a nationwide range of contracts that rivals the largest agencies, with a personal touch corporate “big box” companies can’t match. Our passion is helping travelers build their careers, earn more, and enjoy the journey on every assignment. Rock Star Status • The only agency ranked on BluePipes’ Best Travel Nursing Companies list every year since 2014, • BetterNurse’s #1 ranked travel nursing agency in the nation three years running, and #2 in 2026, selected from 400+ agencies, • Verywell Health award winner for best customer service, • A dedicated Canadian Nurse Program with a Canadian Liaison, plus tailored programs for our travel nurses, • Multi-year Inc. 5000 honoree as one of America's fastest growing companies, • Joint Commission certified since 2007 Perks of being an Axis Rock Star • Weekly pay with competitive rates and transparent offers, • Comprehensive, affordable medical, dental, and vision coverage, • Company-matching 401(k) with immediate vesting, • State license and travel reimbursement, • Generous referral bonuses, • Pet-friendly assignments, • Personalized housing options that fit your lifestyle, • A single-point-of-contact recruiter who actually answers At Axis, you`re more than just a number. With a dedicated recruiter as your single point of contact, you get a personalized experience backed by a decade-plus of top industry rankings. Apply today and see why so many travelers stick with Axis contract after contract. Axis is an Equal Opportunity Employer About Axis Medical Staffing: We Don't Work with Just Anybody, We Work with Frickin' Rock Stars! RANKED AS THE TOP TRAVEL NURSING COMPANY IN THE NATION FOR 2022 BY BLUEPIPES So why Axis? Well, sometimes it's easier to describe ourselves as what we're not. We're not your average corporate big box staffing company. We're not sleazy business people in bad suits pushing around resumes, lying or overselling contracts. We're not a tiny, inexperienced company either, we have the same amount of nationwide positions as those giant corporate staffing companies. We've been placing top talent in adventurous travel contracts since 2004 and we can prove we're different from the rest. Benefits: • Industry Leading Compensation Packages, • Medical, Dental, Vision, • Company Matching 401k & Immediate Vesting, • Direct Deposit, Online Pay Access & Weekly Pay, • Completion Bonus Opportunities, • Paid Personalized Housing Options, • Housing Stipend, • State License Reimbursement, • Dedicated Recruiter, • Pet Friendly If you're tired of being a number, and want to travel like a Rock Star, then hit us up and let's chat. We'd love to have you as part of the Axis Family!

Cynet Health is seeking an experienced Neonatal Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 3x12 hr nights Start Date: ASAP Duration: 14 weeks TOP RANKED TRAVEL NURSING COMPANY IN THE NATION BY BLUEPIPES Description Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate [VMS Shift] shift NICU opening in Charlotte, North Carolina. This job is expected to close within 30 days. Job Summary • Specialty: NICU, • City: Charlotte, • State: North Carolina, • Start Date: 08/03/2026, • End Date: 10/31/2026, • Shift Hours: 12hr Night Shift - 36 1900-0700, • Active and Unencumbered State License, • At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has excelled in connecting adventurous travel nurses with amazing opportunities throughout the country, setting us apart from the rest. We`re not a small, inexperienced company; in fact, we offer a vast range of nationwide travel nursing contracts, rivaling even the largest corporate "big box" staffing agencies. Our passion lies in helping our travelers achieve their career goals while delivering an unforgettable travel nursing experience. Rock Star Status • BetterNurse.org names Axis the Best Travel Nursing company in 2025, • BluePipes Names Axis the #1 Travel Nursing Agency in 2024, • VeryWell Health recognizes Axis as having the best customer service in 2024, • Inc. 5000 Recognizes Axis Medical Staffing as a fastest growing company in 2024, • Many more recognitions on our site! Check it out. Perks of being an Axis Rock Star • Competitive Compensation Paid Weekly, • Personalized Housing Options, • Comprehensive & Affordable Health Insurance, • Pet Friendly – We pay for pet deposits!, • Company matching 401k with immediate vesting, • State license and Travel reimbursement, • Single point of contact recruiter, • Referral program At Axis, you`re more than just a number. With a dedicated single point of contact, join our team and enjoy an unparalleled, personalized experience. Apply today! Axis is an Equal Opportunity Employer About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Cynet Health is seeking an experienced Medical Surgical/Telemetry Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 3x12 hr nights Start Date: 10/26/2026 Duration: 13 weeks TOP RATED BY TRAVEL NURSES AND INDEPENDENT REVIEW SITESDescription Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate Night 3x12-Hour (18:45 - 07:15) shift MedSurg/Tele opening in Charlotte, North Carolina. This job is expected to close within 3-5 business days. Job Summary • Specialty: MedSurg/Tele, • City: Charlotte, • State: North Carolina, • Start Date: 10/26/2026, • End Date: 01/25/2027, • Shift Hours: Night 3x12-Hour (18:45 - 07:15), • Active and Unencumbered State License, • At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has been connecting travel nurses with high-paying, hand-picked assignments across the country. Independently owned in Seattle, we offer a nationwide range of contracts that rivals the largest agencies, with a personal touch corporate “big box” companies can’t match. Our passion is helping travelers build their careers, earn more, and enjoy the journey on every assignment. Rock Star Status • The only agency ranked on BluePipes’ Best Travel Nursing Companies list every year since 2014, • BetterNurse’s #1 ranked travel nursing agency in the nation three years running, and #2 in 2026, selected from 400+ agencies, • Verywell Health award winner for best customer service, • A dedicated Canadian Nurse Program with a Canadian Liaison, plus tailored programs for our travel nurses, • Multi-year Inc. 5000 honoree as one of America's fastest growing companies, • Joint Commission certified since 2007 Perks of being an Axis Rock Star • Weekly pay with competitive rates and transparent offers, • Comprehensive, affordable medical, dental, and vision coverage, • Company-matching 401(k) with immediate vesting, • State license and travel reimbursement, • Generous referral bonuses, • Pet-friendly assignments, • Personalized housing options that fit your lifestyle, • A single-point-of-contact recruiter who actually answers At Axis, you`re more than just a number. With a dedicated recruiter as your single point of contact, you get a personalized experience backed by a decade-plus of top industry rankings. Apply today and see why so many travelers stick with Axis contract after contract. Axis is an Equal Opportunity Employer About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in Charlotte, NC. Shift: 3x12 hr nights Start Date: ASAP Duration: 20 weeks TOP RATED BY TRAVEL NURSES AND INDEPENDENT REVIEW SITESDescription Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate Night 3x12-Hour (19:00 - 07:00); Mid 3x12-Hour (15:00 - 03:00) shift CT Tech opening in Charlotte, North Carolina. This job is expected to close within 3-5 business days. Job Summary • Specialty: CT Tech, • City: Charlotte, • State: North Carolina, • Start Date: 10/21/2026, • End Date: 03/10/2027, • Shift Hours: Night 3x12-Hour (19:00 - 07:00); Mid 3x12-Hour (15:00 - 03:00), • Active and Unencumbered State License, • At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has been connecting travel nurses with high-paying, hand-picked assignments across the country. Independently owned in Seattle, we offer a nationwide range of contracts that rivals the largest agencies, with a personal touch corporate “big box” companies can’t match. Our passion is helping travelers build their careers, earn more, and enjoy the journey on every assignment. Rock Star Status • The only agency ranked on BluePipes’ Best Travel Nursing Companies list every year since 2014, • BetterNurse’s #1 ranked travel nursing agency in the nation three years running, and #2 in 2026, selected from 400+ agencies, • Verywell Health award winner for best customer service, • A dedicated Canadian Nurse Program with a Canadian Liaison, plus tailored programs for our travel nurses, • Multi-year Inc. 5000 honoree as one of America's fastest growing companies, • Joint Commission certified since 2007 Perks of being an Axis Rock Star • Weekly pay with competitive rates and transparent offers, • Comprehensive, affordable medical, dental, and vision coverage, • Company-matching 401(k) with immediate vesting, • State license and travel reimbursement, • Generous referral bonuses, • Pet-friendly assignments, • Personalized housing options that fit your lifestyle, • A single-point-of-contact recruiter who actually answers At Axis, you`re more than just a number. With a dedicated recruiter as your single point of contact, you get a personalized experience backed by a decade-plus of top industry rankings. Apply today and see why so many travelers stick with Axis contract after contract. Axis is an Equal Opportunity Employer About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Job Description Job Posting Template for Contract Roles REQUIRED Job Title: Call Center Specialist (Customer Support) Location (city, state): Charlotte, NC Compensation: $18.00 - $22.00 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Qualifications: • High school diploma or equivalent required; additional customer service training or certifications are a plus., • Previous experience in a customer service, call center, or support-focused environment preferred., • Experience supporting business owners, event participants, or hospitality-related customers is highly desirable., • Familiarity with customer communication platforms, phone systems, and basic computer applications., • Excellent verbal and written communication skills., • Strong problem-solving and critical thinking abilities., • Ability to multitask and manage priorities in a fast-paced environment., • Exceptional organizational skills and attention to detail., • Patience, professionalism, and empathy when assisting customers. Job Description: Our client is seeking a Call Center Specialist to support customers with hotel reservations, booking confirmations, and reservation modifications during a high-volume seasonal period. This role will serve as a primary point of contact for customers, providing exceptional service through phone and live chat communication while helping resolve travel-related questions and concerns OPTIONAL Industry: Travel Services / Customer Support Work Schedule: • Monday – Friday, • 9:00 AM – 5:00 PM, • Fully onsite About Our Client: Our client is a growing technology-driven organization that supports travel and event-related operations across a national customer base. They foster a collaborative environment focused on delivering exceptional customer experiences and operational excellence. Key Responsibilities: • Answer a high volume of inbound customer calls related to hotel reservations and travel accommodations., • Monitor and respond to customer inquiries received through live chat channels., • Assist customers with reservation changes, confirmation details, payment questions, and check-in procedures., • Provide guidance on available resources and self-service tools., • Troubleshoot booking issues and resolve customer concerns in accordance with established policies and procedures., • Maintain knowledge of products, services, and reservation processes., • Accurately document customer interactions and recurring inquiries., • Collaborate with internal teams to ensure prompt resolution of customer issues., • Perform additional administrative and support tasks as assigned. Perks: • Opportunity for long-term employment based on performance and business needs., • Business casual work environment., • Exposure to a fast-paced, customer-focused team., • Work with modern customer communication tools and technologies. Additional Details: • Contract assignment expected to run through July and August., • Immediate hiring need due to seasonal business demands., • One opening available with potential for additional hiring needs., • Start date targeted for the week of July 14th or July 21st., • Reliable transportation required. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job Description You’re an experienced manager with an electrical license, a vision for growth, and a heart for people! How would you like to be our Electrical Director? Your Role Are you a superintendent managing a group of electricians? You’re exactly who we’re looking for to manage our growing electrical department! As Electrical Director: • You’ll manage our electrical service and install teams, helping them scale us to new heights! This team is in homes every day solving problems for customers! You wanna make sure they’re getting the training and attention they need to do their best work. We’re growing our electrical team, and this is your chance to help build something amazing!, • You've got years of electrical experience, but you're ready for something greater! You’re the kind of person who not only dreams big, but you actually set out to achieve those big dreams! Growing people come naturally to you, especially working through your managers and supervisors to develop a Top of Class Electrical Team. You see things in others that they don’t see in themselves, and you take the time to mentor and train them. You inspire them to bring out their best on every call! When you're not working on helping people, you focus on strategizing how to grow the department, reviewing data to take it to the next level. You never stop asking, "What can we do next?", • You’ll manage schedules, performance, and work standards. We believe in doing things the right way, making it easy for our customers. You’ll be making sure our electrical team is holding to the Morris-Jenkins standards!, • You’ll work across departments to get things done. Whether you’re trying to get calls booked, get electricians dispatched out to the right homes, or just trying to get the customer taken care of, you’ll jump in to make sure things are getting done. In the end, the most important thing is that you make it easy for customers to get the electrical services they need!, • You’ll guide a team of technicians and supervisors, lead meetings, and develop a department culture. Our electrical department is still in its early stages. You’ll be developing the culture of this team into something we can all be proud of! Responsibilities: Some Highlights of the Job • Earn $115-175k a year!, • Because this team is new, you’ll be able to mold the department yourself! If you enjoy leading and developing people/teams, this is the job for you., • Morris-Jenkins has been voted Top Workplace USA year after year! All About YOU • You’re looking for an opportunity to lead. You’re good at coaching and developing people professionally. You know how to give constructive feedback in a way that’s encouraging!, • You’re patient and great at explaining things. No matter if it’s a team meeting or a one-on-one chat with one of the electricians, you want nothing more than to help your team succeed! You love training and helping people, and you live for that lightbulb moment!, • You have experience scaling a department or business. You know what it takes to grow a team or business, and you love to take something from early beginnings to something great!, • You’re not afraid to get in front of a big room of people. You’ll be in charge of the weekly meetings, as well as keeping other teams updated on your team (what they need, how they’re performing, etc.)., • You want the best for customers. In this field, people who call us for help are scared and stressed about something in their home. Sometimes, there will be miscommunications between customers and our electricians, and you’ll have to step in to make sure things are taken care of the right way., • You believe in efficiency. If processes could be made simpler with less wasted material, time, and money, you’re gonna strive for that! But you don’t believe in taking shortcuts—you know it’s better to do things the right way, not the easy way. The people at Morris-Jenkins are so happy here, they even voted us for the Charlotte Observer’s “Top Workplace” award year after year. We have HUGE company breakfasts, fiestas, contests, and more! Submit your application online today! Qualifications: The Super-Fun HR Stuff Minimum Qualifications: • At least five years of operations management experience, • NC and SC Licensed Electrician, • Experience growing a team or department, • Exceptional customer service skills, • Ability to devise creative solutions, exercise independent judgment, and make appropriate decisions, • Keen ability to work accurately, efficiently, and manage multiple tasks, • Committed adherence and enforcement of the company’s core values and core purpose, • Basic computer skills, • Strong mechanical aptitude, • Excellent oral and written communication, interpersonal, and presentation skills, • Ability to fluently speak, read, and write in the English language, • Valid local driver’s license with acceptable driving record, • Acceptable criminal background record, • Abstinence from drugs with clean drug screening results, • Reliable and punctual attendance Preferred Qualifications: • Prior management experience successfully leading and overseeing a team of 50+ direct/indirect reports Essential Job Functions per the ADA The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Physical Demands: While performing the duties of this job the employee is infrequently required to stand, walk, kneel, climb, bend, stoop, balance, crouch, sit for extended amounts of time. The employee is also required to use hands to finger or feel objects, tools and controls; reach with hands and arms; talk, see and speak. The employee must infrequently lift one’s own bodyweight to climb up attic scuttle holes and be able to crawl through tight crawl spaces. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: The duties of this job are performed typically in a comfortable office environment, but infrequently in extreme hot, cold, and wet/humid weather conditions and in confined/close spaces, i.e. residential home crawl spaces and attics. Infrequent exposure to factors such as toxic fumes, caustic chemicals, loud noise, UV light, and other hazards may be required, which may cause noticeable discomfort or a moderate risk of accident or illness. This job requires the use of personal protective equipment (PPE) as directed by company policy. Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally. Morris-Jenkins is located in Charlotte, North Carolina. We proudly serve the following cities: Ballantyne, Belmont, Charlotte, Clover, Concord, Cornelius, Davidson, Denver, Fort Mill, Gastonia, Huntersville, Indian Trail, Kannapolis, Lake Norman, Matthews, Mint Hill, Monroe, Mooresville, Mount Holly, Pineville, Rock Hill, and Waxhaw. Charlotte is located in Mecklenburg County, but Morris-Jenkins also services Gaston county, Cabarrus county, Rowan county, Union county, Iredell county, and York county (South Carolina). #MJLI #LI-MK1

Job Description Call Center Operations Director Hours: Full Time - Hybrid, onsite Mon - Thurs Location: Charlotte NC Compensation: We pay competitive market rates dependant on experience and qualifications Includes: Base, Bonus, Benefits About us - NearU is a people-centric, process-driven, and technology-enabled customer service platform dedicated to revolutionizing the home services industry by vastly improving the customer and employee experience. Summary - NearU is looking for an experienced and dynamic Call Center Operations Director to stand up, lead and develop our home services contact and booking center operations, supporting HVAC, plumbing, and electrical services. This role is critical in building and executing strategic initiatives to optimize call, chat, and online booking processes while ensuring scheduling efficiency based on technician availability and capacity. The ideal candidate has experience working in a multi-site environment with focus on both internal and external customers. They will recruit and manage a high-performing team, drive performance metrics, and deliver outstanding customer satisfaction and revenue growth. This position plays a pivotal role in supporting NearU’s expansion strategy and integrating new branches and services into the National Booking Center. This role will be based out of our Charlotte, NC office. What you’ll do • Develop and implement strategies to streamline call center workflows, achieve booking, call handling, and customer engagement goals across phone, chat, and online booking channels., • Lead initiatives supporting NearU’s expansion strategy, including scaling operations for new branch integrations and acquisition onboarding into the call center processes., • Build, train, and lead a team of managers, supervisors, and agents focused on delivering exceptional customer service and maximizing booking conversion rates., • Cultivate a positive, customer-focused culture that emphasizes teamwork, continuous improvement, and employee engagement in the booking center and across geographically dispersed business departments aligning operations with the National Booking Center vision., • Partner with marketing, sales, and service teams to align contact center operations with business goals, seasonal demand, and promotional campaigns., • Develop initiatives to enhance customer satisfaction, increase first-call resolution, and ensure timely and accurate service appointments., • Explore and implement AI tools, automation, and other advanced technologies to enhance call handling, scheduling efficiency, and customer experience., • Drive innovation through omnichannel booking solutions and digital transformation initiatives to optimize customer interactions across all touchpoints., • Champion the “voice of the customer” by using insights from customer interactions to inform business decisions and develop and implement improvements., • Oversee scheduling operations to optimize appointment setting based on real-time technician capacity, availability, and geographic considerations., • Collaborate with service dispatch teams to balance service quality, technician efficiency, and customer convenience., • Align with marketing to drive efficiencies in media spend to fill schedules and limit wasted spend based on capacity., • Collaborate with IT and vendors for system enhancements and lead vendor management efforts to drive system improvements and cost efficiencies., • Manage budgets, staffing levels, and resources to achieve cost-effective operations and meet service delivery goals. As well set up for scalability by continuously enhancingprocesses, systems, and staffing to support growth., • Monitor and analyze key performance indicators (KPIs), including call answer rates, booking conversions, appointment adherence, technician utilization, and customer satisfaction. Implement data-driven improvements., • Build, train, and lead a team of managers, supervisors, and agents focused on delivering exceptional customer service and maximizing booking conversion rates. We’re excited about you because of your... • Bachelor’s degree in Business Administration, Operations Management, or related field; or equivalent experience., • 5+ years of proven leadership in contact center operations with experience in booking, scheduling, and customer service, preferably in the Home Services industry (HVAC, plumbing, or electrical) or similar appointment-based environments., • Experience working in a multi-site environment with focus both on external and internal customers, • Expertise in scheduling management, capacity planning, and technician dispatch alignment to maximize operational efficiency., • Strong leadership and coaching skills with a track record of building and managing high-performing teams., • Proficiency with CRM systems, booking platforms, and scheduling technology; experience with tools like ServiceTitan or similar platforms is highly preferred., • Data-driven decision-making and analytical expertise in performance optimization, cost control, and process improvement., • Demonstrate strong change management skills to manage cultural shifts and transformation efforts., • Has proven track record managing high-pressure situations, including seasonal demand spikes, system outages, and unexpected changes in technician availability., • Excellent communication and interpersonal skills to effectively collaborate across teams and with customers., • Experience managing multi-channel service interactions (phone, chat, and online)., • Budgeting and resource management skills, with a focus on efficiency and scalability. Preferred skills • MBA or certifications in operations management, Lean Six Sigma, or customer experience., • Experience in a fast-paced or growth-focused environment in the Home Services sector., • Certification in contact center leadership, scheduling optimization, or customer service (e.g., ICMI, COPC)., • Experience in mergers and acquisitions environments and large-scale operational integrations. Note: This job description is not intended to be all-inclusive. Employee may be expected to perform other related duties as assigned. Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. This document does not create an employment contract, implied or otherwise. Management reserves the right to change, add, or remove duties at any time with or without notice. Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We offer benefits including: Medical, Dental, Vision, Life, 401k, Paid Time Off & additional voluntary benefits \nCompany Description We are People-Centric & Process-Driven NearU is a family of home services companies led by some of the most prominent veterans and visionaries in our industry. We seek to acquire strong, local HVAC, plumbing, and electrical brands, that serve both the residential and light commercial markets. We retain the employees and management teams of the companies we acquire, and provide them with the resources and processes they need to better the lives of their customers, employees, and communities. NearU is a family of home services companies specializing in HVAC repair, installation, and maintenance. By improving customer experience, technology adoption, business processes, and talent management, we seek to raise the bar of success in our industry and drive growth for our family of companies. We believe that better outcomes occur when everyone's interests are aligned: customers, employees, distributors, and business owners. To ensure collective success, we focus on long-term growth initiatives that provide all stakeholders with the resources and opportunities they need to thrive. NearU's mission is to deliver better service outcomes for our customers, better growth opportunities for our employees, and better transitions for business owners looking to sell their companies. Our seasoned leadership team uses proven industry playbooks, provides engaged strategic direction, and invests in cutting-edge operational and technological infrastructure in order to drive growth for our family of companies. NearU’s business approach is data driven and methodical, with consistent execution. We are People-Centric & Process-Driven\r\nNearU is a family of home services companies led by some of the most prominent veterans and visionaries in our industry. We seek to acquire strong, local HVAC, plumbing, and electrical brands, that serve both the residential and light commercial markets. We retain the employees and management teams of the companies we acquire, and provide them with the resources and processes they need to better the lives of their customers, employees, and communities.\r\nNearU is a family of home services companies specializing in HVAC repair, installation, and maintenance. By improving customer experience, technology adoption, business processes, and talent management, we seek to raise the bar of success in our industry and drive growth for our family of companies.\r\n\r\nWe believe that better outcomes occur when everyone's interests are aligned: customers, employees, distributors, and business owners. To ensure collective success, we focus on long-term growth initiatives that provide all stakeholders with the resources and opportunities they need to thrive.\r\nNearU's mission is to deliver better service outcomes for our customers, better growth opportunities for our employees, and better transitions for business owners looking to sell their companies. Our seasoned leadership team uses proven industry playbooks, provides engaged strategic direction, and invests in cutting-edge operational and technological infrastructure in order to drive growth for our family of companies. NearU’s business approach is data driven and methodical, with consistent execution.

Job DescriptionDescription: On-site 4/1 in Charlotte, NC Our client seeks a Senior AI Engineer to lead IVR and conversational AI initiatives for large-scale customer interactions in telecommunications and digital services. The role requires strong pre-LLM experience and the ability to bridge classical ML and NLP with modern LLM architectures. The engineer will define standards, guide architecture, and mentor junior engineers while partnering across platform, speech engineering, and product teams. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $55.00 to $60.00/hr. w2 Responsibilities: • Architect and develop AI-driven IVR and conversational systems using Python., • Build NLP models for text classification and clustering to support intent detection and call routing., • Perform data analysis using SQL on large-scale IVR and interaction datasets., • Design and deploy LLM workflows including prompt engineering, RAG, and evaluation for voice and chat use cases., • Lead development of agentic AI workflows for multi-step customer interactions., • Establish LLMOps best practices for monitoring, evaluation, and lifecycle management., • Partner with IVR platform, speech engineering, and product teams., • Mentor offshore and junior AI engineers. Experience Requirements:, • 5+ years of experience in AI and ML, including pre-LLM era work., • Strong proficiency in Python., • Proven expertise in NLP, including text classification and clustering., • Strong experience in data analysis using SQL., • Hands-on experience with LLMs including prompt engineering, evaluation frameworks, and Retrieval-Augmented Generation., • Good to have: experience with agentic AI and multi-agent orchestration., • Good to have: experience with LLMOps or MLOps in production environments., • Familiarity with IVR platforms and speech technologies such as ASR, NLU, and TTS., • Relevant tools and libraries: NumPy, Pandas, Scikit-learn, XGBoost, spaCy, Hugging Face Transformers, NLTK, Sentence-Transformers, LangChain, LlamaIndex, OpenAI SDK, LangGraph, AutoGen, CrewAI, Oracle, MySQL, SQLAlchemy, FAISS, Pinecone, Weaviate, Qdrant, MLflow, Weights & Biases, BentoML, Airflow.Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: · When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc. · Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact fraud@eliassen.com. About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Job Description Company Description Palmetto is a consumer energy platform that provides homeowners with a single destination to discover, purchase, finance, install, monitor and manage home energy products and services. By offering one integrated platform across solar, battery storage, HVAC, heat pumps and more, Palmetto helps homeowners make home energy more affordable, reliable and accessible. Today Palmetto serves hundreds of thousands of homeowners, across 30+ states, building the operating infrastructure for the consumer energy transition, one home at a time. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world. Location This position will be based in Charlotte, NC Reporting This position will report to the Senior Program Manager, Comfort Summary of Role The Senior Quality Control Technician is responsible for the review and close-out of project milestone packages consisting of sales and design plans and documentation, installation photos and verification measures for HVAC, Water Heater, Geo Thermal and Generator installation projects, which fall under the Comfort segment of the business. The primary objective of this role is to ensure high-quality standards for all Comfort systems, verifying compliance with sales, design & installation specifications, and identifying necessary remediations to maintain strong system performance and customer satisfaction. They will also evaluate monitoring and control platforms to verify proper configuration and ensure installed systems meet design specifications and energy efficiency goals. Through daily project throughput review, the technician will approve or reject project milestones promptly and communicate feedback to external contractors or partners. They will support the organization's accountability and quality improvement initiatives, fostering a culture of excellence across all operations. In addition to desktop reviews, some programs may require on-site inspections, including accessing mechanical rooms, rooftops, and ductwork to assess installation quality and provide feedback to certified contractors. Strategic & Tactical • Conduct detailed review and close-outs of project documents, photos, and system designs., • Apply advanced knowledge of HVAC quality control standards and system operation criteria., • Verify system performance data and ensure installed HVAC equipment aligns with sales and design specifications., • Inspect HVAC control and monitoring platforms for accurate configuration and functionality., • Provide clear and concise feedback for rejected project submissions and guide resolution., • Provide feedback to the Program Manager and Leadership to inform and evolve the product., • Troubleshoot and resolve milestone package rejections to ensure quick turnaround times., • Stay updated on industry standards, installation techniques, and emerging technologies., • Develop and refine quality control processes, installation guidelines, and contractor training programs., • Manage and resolve partner support requests through chat or ticketing systems, addressing escalations promptly., • Analyze data to identify trends or areas for improvement and recommend corrective actions., • Conduct training sessions for junior Quality Control Technicians to enhance team capabilities., • Perform and document site inspections for specific programs, including assessment of mechanical, structural, and electrical components of HVAC installations. Success Defined • Minimize post-installation service calls through thorough review of partner submissions., • Review and respond to project milestone submissions within 72 hours., • Respond to partner support inquiries within 24 hours. Qualifications • 4+ years of experience in a technical or construction role within the HVAC industry., • Experience with interdepartmental problem-solving or project management., • Familiarity with HVAC system design and energy efficiency standards preferred., • Strong oral and written communication skills with the ability to influence third-party contractors., • Excellent organizational skills and ability to prioritize effectively., • Proficiency with data analysis and standard business tools such as G-Suite, Microsoft Office, or similar platforms., • Ability to access mechanical rooms, rooftops, or confined spaces, including working in various weather conditions., • Capacity to stand, kneel, or bend for extended periods during inspections., • Commitment to safety protocols and proper use of personal protective equipment (PPE)., • Valid driver's license and clean driving record. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for four years from the date of your application. For detailed information about how we handle your data and our use of AI, please review our full privacy policy. For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

Job Description The Talent Mine is partnering with a major US steel manufacturer to hire a Senior Data Engineer for an immediate, on-site FTE role in either Charlotte, NC or Irvine, TX. This client is the nation's #1 recycler of any product, a company with unmatched job security and stable growth! *NOTE: Our clients are NOT able to consider candidates with H1B/OPT-EAD/C2C work authorization status or visa sponsorship requirements.* The Senior Data Engineer plays a critical role by designing, building, and optimizing scalable data platforms and intelligent data workflows to advance the client's data and automation initiatives. This role enables high-quality, trusted data products while leveraging agentic automation frameworks and modern lake house architectures to drive efficiency and innovation. This position combines deep technical expertise in data engineering with emerging capabilities in automated, self-orchestrating data systems. The Senior Data Engineer works closely with cross-functional teams to deliver data-driven solutions, automate complex data processes, and support real-time decision-making across the enterprise. The role requires a strong analytical mindset, attention to detail, and the ability to lead technical initiatives in a collaborative environment. Safety is the most important part of all jobs within the organization; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Responsibilities include but not limited to: • Ensure industry best practices in data engineering, data governance, and automation are implemented and continuously improved to meet technical and business objectives., • Design, build, and maintain secure, scalable, and reliable data pipelines and data products using modern lake house architectures (Databricks)., • Lead the development and implementation of agentic data workflows, enabling intelligent automation, orchestration, and self-healing data pipelines., • Work closely with business and technical teams to gather requirements and translate them into scalable data and automation solutions., • Provide technical leadership and mentorship to the data engineering team., • Lead the design and implementation of a scalable Data Lakehouse architecture leveraging Databricks, Delta Lake, and cloud-native technologies., • Develop reusable data frameworks and accelerators to improve engineering velocity., • Drive the integration of AI-assisted development and automation tools., • Collaborate on Master Data Management (MDM) and Reference Data strategies., • Ensure observability, monitoring, and automated alerting are in place for data pipelines. TOTAL COMPENSATION = $189,000-$238,000, broken down as follows: • Base salary range – $130,000-$160,000, • Annual ROA of 23-33% over the past 5 years!, • Profit sharing bonus averaging 16% over the past 5 years!, • 401K and Roth accounts, • Educational assistance (up to $10K per year for you and your family members), • Outstanding medical, dental, and vision benefits for you and your family! Ideal candidates will bring most of the following: • 6+ years of experience designing and building modern data platforms and pipelines, • 2+ years of experience providing technical leadership, • Experience with AI/ML-driven workflows, • Strong experience with SQL and Python, • Hands-on experience with Databricks, Delta Lake, and Spark, • Experience implementing ETL/ELT solutions in Azure, • Experience with workflow orchestration tools, • Familiarity with agentic automation concepts, • Experience designing Data Warehouses, Data Lakes, or Lake houses, • Experience with CI/CD pipelines , preferably within Azure DevOps, • Experience working within Agile frameworks, • Bachelor's degree in Computer Science/IT/related discipline, or an equivalent experience + education, • Exposure to data governance and master data management practices, • Experience with metadata-driven integration and data pipeline architecture, • Preference for cross-functional collaboration and business context Must have supervisor and/or manager recommendation, and must be able to perform all essential functions of the job (with or without a reasonable accommodation). The client is an Equal Opportunity Employer and a drug-free workplace. If you feel qualified and interested in this immediate Sr. Data Engineer role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful technical candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!

Job DescriptionDescription: Hybrid 4/1 in Charlotte, NC Our client seeks a Lead AI Engineer to guide IVR and conversational AI initiatives and to design scalable LLM and NLP solutions for high-volume customer interactions. The role will drive architecture, best practices, and innovation across voice AI systems while contributing as an individual contributor and mentoring a distributed team. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $70.00 to $80.00/hr. w2 Responsibilities: • Architect and develop AI-driven IVR and conversational systems using Python., • Build NLP models for text classification and clustering to support intent detection and call routing., • Perform data analysis using SQL on large-scale IVR and interaction datasets., • Design and deploy LLM workflows, including prompt engineering, RAG, and evaluation for voice and chat use cases., • Lead development of agentic AI workflows for multi-step customer interactions., • Establish LLMOps best practices for monitoring, evaluation, and lifecycle management., • Partner with IVR platform, speech engineering, and product teams., • Mentor offshore and junior AI engineers. Experience Requirements:, • 10+ years of experience in AI and ML with pre-LLM era exposure., • Strong proficiency in Python., • Proven expertise in NLP, including text classification and clustering., • Strong experience in data analysis using SQL., • Hands-on experience with LLMs, including prompt engineering, evaluation frameworks, and Retrieval-Augmented Generation., • Good to have: experience with agentic AI and multi-agent orchestration., • Good to have: experience with LLMOps or MLOps in production environments., • Good to have: familiarity with IVR platforms and speech technologies such as ASR, NLU, and TTS., • Tools and libraries: NumPy, Pandas, Scikit-learn, XGBoost, spaCy, Hugging Face Transformers, NLTK, Sentence-Transformers, LangChain, LlamaIndex, OpenAI SDK, LangGraph, AutoGen, CrewAI, Oracle, MySQL, SQLAlchemy, FAISS, Pinecone, Weaviate, Qdrant, MLflow, Weights & Biases, BentoML, Airflow.Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: · When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc. · Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact fraud@eliassen.com. About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Job DescriptionDescription: Job Title: Technical Support Supervisor Department: Customer Success & Technical Support Location: Onsite, Charlotte, NC Reports To: Support Center Manager Job Summary OneCloud is looking for a Technical Support Supervisor to lead our Support Center across our full product portfolio, including UCaaS and CCaaS solutions. In this people-first leadership role, you’ll guide a growing team of about 10 Level I and Level II technicians, offering daily coaching, hands-on technical support, and real investment in their career growth. You’ll own the ticket queue from triage through closure, oversee our live phone and web chat channels, and serve as the first point of escalation for both your team and our customers. If you take pride in finding the root cause, holding a high bar for quality, and making sure every issue is resolved for good, we’d love to meet you. Duties and Responsibilities • Own the daily operation of the ticket queue, ensuring every active case has a correct owner, priority, status, and documented next step., • Perform ticket triage on incoming requests, including priority assignment per the Priority Matrix SOP and assignment based on technician skill, account familiarity, and workload., • Monitor the Support Center’s live inbound call and web chat channels throughout the day, ensuring technician availability, schedule adherence, and timely response to customers., • Review open and pending cases at least daily, following up with technicians and re-assigning or escalating as needed to drive resolution; monitor and enforce SLA/SLO adherence, intervening on at-risk cases before they breach., • Coordinate service dispatches from support operations and manage operational vendor escalations, ensuring vendor ticket references are recorded in the OneCloud ticket., • Track team performance against service metrics, including SLA attainment, first contact resolution, and customer satisfaction; provide their manager with regular updates on performance, trends, and improvement initiatives; oversee process changes, identified problems, and configuration standards., • Serve as a technical escalation point for technicians, assisting with complex issues involving device registration and provisioning, call routing, and call quality., • Provide hands-on technical guidance to technicians during active cases, building troubleshooting skills through live case work., • Own the case quality assurance process, reviewing completed cases against documentation and handling standards before closure, and ensuring accurate root cause is identified and documented, with diagnostic state captured before remediation., • Review escalation notes for completeness before a case advances to a higher tier, returning insufficient notes to the technician for revision., • Identify recurring incidents and trends, distinguish incidents from underlying problems, and raise known errors to their manager and Engineering with supporting data., • Flag cases requiring coaching, correction, or recognition, and document findings in the appropriate management or HR system of record., • Supervise assigned Level I and Level II technicians, aligning daily activity with department and organizational goals; provide ongoing coaching, feedback, and mentorship, documenting sessions and holding regular 1:1s with each direct report., • Complete annual performance evaluations for direct reports., • Escalate all formal disciplinary matters, performance improvement plans, corrective action, and hiring decisions to their manager. This role does not carry independent disciplinary or hiring authority, though it may participate in and provide input on candidate interviews., • Develop and coordinate training and cross-training so technicians are equipped for their tier and the team builds bench depth; foster a culture of continuous learning, documentation, and accountability, and contribute to SOP development and revision., • Coordinate creation and maintenance of internal knowledge base articles, keeping them current and accurate and converting resolved cases with reusable value into documentation; maintain customer configuration and account documentation sufficient to demonstrate accountability and establish fault boundaries., • Serve as the first point of escalation for customers and the support team, escalating to their manager when an issue exceeds this role’s scope, authority, or resolution capability., • Ensure clear, timely, professional communication by technicians throughout the case lifecycle, and directly manage high-visibility, high-priority, and at-risk customer situations, including proactive outreach and status communication., • Other duties as assigned by leadership. Requirements: Qualifications • Proven ability to lead and supervise support technicians, with strong interpersonal skills and the ability to coach, motivate, and hold a team accountable., • Experience managing a live support queue, including inbound phone and chat channels, against service metrics such as SLA, first contact resolution, and customer satisfaction., • Proven ability to manage incidents, service requests, and escalations through resolution., • Working knowledge of VoIP and networking fundamentals, including SIP, device registration and provisioning, call routing, and call quality troubleshooting., • Exceptional oral and written communication skills, able to engage with customers and senior leadership., • Excellent organizational and time management skills; a highly motivated self-starter able to prioritize competing demands across a live queue while maintaining documentation discipline., • Experience with SIP trace and packet capture analysis, SIP trunking, QoS, firewall/NAT traversal, or multi-tenant hosted PBX platforms preferred., • Experience in the Telecom, MSP, or Help Desk industry preferred; familiarity with ITIL/ITSM concepts and helpdesk ticketing and reporting tools preferred., • Industry certifications such as CompTIA Network+, CCNA, or VoIP vendor certifications preferred., • Willingness to travel occasionally to customer locations. Education and Experience • Bachelor’s degree in a related field (Information Technology, Computer Technology) or Business Management/Administration, or equivalent experience., • 2+ years of experience in a technical support organization, preferably in a UCaaS or CCaaS environment., • 1+ years of experience in a lead or supervisory capacity. Physical Requirements • Must be willing to participate in the support management on-call rotation, which is tertiary on-call in one-month increments, currently about four months per year, and to work after hours as needed., • Must be able to occasionally lift up to 50 pounds when transporting or installing equipment for service dispatches., • Must be at least 21 years of age with a valid driver’s license and clean driving record, as required by OneCloud’s vehicle insurance policy, to occasionally drive to customer locations for service dispatches. #LI-1Cloud #ZR \nCompany Description One Powerful Communications Platform Connect with teams and customers seamlessly through our simple, unified solution. At OneCloud, you'll thrive in our innovative culture where your values align with our mission, supported by clear growth paths and competitive rewards that recognize your contributions. One Powerful Communications Platform\r\nConnect with teams and customers seamlessly through our simple, unified solution.\r\n\r\nAt OneCloud, you'll thrive in our innovative culture where your values align with our mission, supported by clear growth paths and competitive rewards that recognize your contributions.

Job DescriptionAbout the Role:Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have the tools and knowledge to succeed with our innovative technology solutions. Responsibilities: • Provide timely and effective technical support to customers via phone, email, and chat., • Troubleshoot and resolve hardware and software issues for a diverse range of products., • Document and track customer interactions using our support ticketing system., • Collaborate with engineering teams to escalate complex issues and provide feedback., • Conduct product training sessions for customers to enhance their user experience., • Stay updated on product knowledge and industry trends to offer informed support., • Assist in creating and maintaining support documentation and FAQs., • Participate in team meetings to share insights and improve service processes.Requirements:, • High school diploma or equivalent; a degree in a related field is a plus., • Proven experience in a technical support or customer service role., • Strong problem-solving skills and the ability to work under pressure., • Excellent communication skills, both verbal and written., • Familiarity with troubleshooting methodologies and remote support tools., • Ability to work independently as well as part of a team., • Customer-centric attitude with a passion for technology., • Availability to work flexible hours, including evenings and weekends as needed.About Us:Founded over a decade ago, BI-TEK LLC is a leader in providing cutting-edge technology solutions to businesses across various industries. Our commitment to customer satisfaction and innovation has earned us a loyal client base and a reputation for excellence. Employees enjoy a collaborative work environment that fosters growth, creativity, and a strong sense of community.

Job Description Who We Are Vultr is on a mission to make high-performance cloud computing easy to use, affordable, and locally accessible for businesses and developers all over the world. With 32 cloud data center locations around the world, Vultr has served over 1.5 million customers across 185 countries with flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. Simply put, Vultr is committed to providing businesses worldwide with the best price-to-performance of any cloud computing platform. Our global reach of data centers and strategic new partnerships provide the foundation to maximize the impact of our existing services, new product improvements, and releases, which in turn, is a catalyst for your own success. Join Vultr Requirements • Articulate, with strong written & verbal communication skills and a talent for building rapport and accelerating relationships, • Exceptional desire to progress within the sales space and move towards an Account Executive or Inside sales role, • Understanding of the requirements & responsibilities of the Sales Development Representative Role and what this means to Vultr specifically, • A desire to work with lots of different stakeholders, be they clients, colleagues, managers, or prospects, • An interest or affinity with the Tech industry, • Simple, but a can-do, positive mindset, • Have the flexibility to thrive in a scale-up, high-growth environment where things are constantly evolving, • Accountable for your actions and input on a day-to-day basis, • Appreciative of the value of solid relationships with your colleagues, • Relish the opportunity to have continuous learning and development Benefits • Investment into personal development, with a clear personalized plan to achieve your goals, • Uncapped Commission, • A three-month SDR training program to unlock your potential, • 12 days annual leave, • Medical Care provided, • Mental Health support, with chat therapy courses available, • Working equipment provided, including new laptops, • Quarterly incentives, • Women in Tech and Diversity & Inclusion Initiatives, • 401(K) contribution

Job Description ???? About EngageTech EngageTech is an award-winning international tech organisation transforming the B2B prospecting process. We empower SDRs and Sales Teams to connect with prospects more effectively—helping businesses accelerate growth and build high-quality pipeline through our three core solutions: ✅ Outsourced SDR Teams ✅ Augmented SDR Teams ✅ Managed SDR Services From our beginnings in London, we’ve expanded to 8 global offices across the US, Australia, South Africa, and Europe. And we’re proud to have earned multiple prestigious industry awards, such as a Top 50 company on the Sunday Times 100 Best Small Companies to Work For. ???? About The Role As an SDR at EngageTech, you’ll sit at the top of the sales funnel, helping drive new business opportunities for our clients. You’ll learn how to start conversations with business leaders, build confidence in a fast-paced environment, and grow through hands-on coaching and feedback. No previous sales experience is required. Our world-class 3-month training academy equips you with everything you need to succeed and start earning commission from day one. We focus instead on hiring ambitious, coachable individuals with a passion for learning and growing. If you’re a fresh grad or early-career professional looking to break into the tech industry, this is an opportunity to establish valuable communication and relationship-building skills while being part of a supportive, team-oriented culture. ????What You’ll Be Doing • Driving new business conversations through consistent outbound prospecting, primarily through high-volume cold calling, • Learning how to communicate with business leaders across a wide range of industries, from startups to global companies, • Conducting discovery conversations to understand prospective clients’ goals, challenges, and priorities, • Staying organized and managing outreach activity in a fast-paced sales environment, • Collaborating closely with teammates, managers, and clients to share insights and celebrate progress, • Representing EngageTech professionally and authentically as one of the first points of contact for prospective customers ???? Why This Role Is Exciting • Continuous learning and development from world-class sales leaders who are invested in your success, • Clear career progression opportunities, with many team members promoted within their first 12–18 months, • Exposure to a variety of industries, technologies, and go-to-market strategies that build strong business fundamentals, • A supportive team culture that values resilience, consistency, learning, and growth — not just outcomes, • The opportunity to develop highly transferable skills in communication, business development, organization, and relationship-building, • A collaborative environment where different perspectives, backgrounds, and experiences are genuinely valued, • A vibrant team environment where wins of all sizes are celebrated Requirements ???? What We’re Looking For • Strong written and verbal communication skills, • The ability to stay resilient and positive when overcoming challenges, • Strong organizational skills and attention to detail, • Curiosity about business, technology, and how companies grow, • A coachable attitude and willingness to learn through feedback and repetition, • A competitive mindset — whether from academics, athletics, leadership roles, work experience, or personal goals, • The ability to work collaboratively while also taking ownership of your individual goals Benefits ???? What you’ll get: • A clear, personalised development plan from day one, • Uncapped commission – your performance = your earnings, • Comprehensive 3-month SDR training academy, • Mental health support (including chat therapy), • Opportunities to work and travel in our offices in London, Edinburgh, Stockholm, and Cape Town, • Laptop provided and all the equipment you need, • Quarterly incentives and sabbatical opportunities after 1 year, • Active Women in Tech and Diversity & Inclusion communities, • 16 Days Annual leave, • Medical Care & 401K provided

Job DescriptionDescription: JOB SUMMARY As a Network Support Technician (Level II), you'll support OneCloud customers across phone, email, and chat, providing advanced troubleshooting for VoIP systems, data networks, and desktop applications. You'll go beyond the phone call to work the network layer voice depends on routing and switching, firewalls, QoS, DNS/DHCP, and packet-level diagnostics, isolating issues and proving root cause with real evidence. The role blends remote support with on-site visits, including travel to customer locations for assessing and deploying managed network solutions, giving you the chance to deepen your expertise across telephony, networking, and managed services while sharpening your customer service skills. If you're ready to take your networking know-how to the next level, we'd love to hear from you, apply today. DUTIES AND RESPONSIBILITIES • Provide advanced remote and on-site support for VoIP systems, network infrastructure, and desktop applications via phone, email, and chat., • Diagnose and resolve network-layer issues affecting voice quality (QoS/traffic prioritization, jitter, latency, packet loss, DNS/DHCP, VLANs, NAT, SIP ALG); troubleshoot and configure firewalls, routers, switches, and managed network gear., • Use packet capture and diagnostic tools (Wireshark, VoIPmonitor, PingPlotter, syslogs) to isolate root cause and document findings before applying a fix., • Assess customer network environments and assist in positioning and deploying managed network solutions such as Peplink and UniFi., • Resolve issues escalated from Level I Support and Field Technicians, including hardware and software diagnostics; escalate unresolved cases to the appropriate support level., • Assess, prioritize, and monitor tickets of moderate complexity, owning each through resolution in line with KPI and SLA standards., • Administer and program VoIP phone systems and network configurations., • Perform structured cabling work as needed — installation, tracing, testing, and terminating CAT 5E/6/6E and coaxial cable., • Participate in design and planning meetings for telephone and data systems with Engineering, end users, and external partners to gather requirements and meet project timelines., • Handle a broad range of support requests, including network troubleshooting/configuration, phone system programming, hardware/software diagnostics, mobile app assistance, basic Windows support, password resets, and referrals to sales for upsell opportunities., • Manage clients in CRM/service software and maintain logs, time records, and documentation of hardware, networks, and equipment., • Participate in training, mentorship, and cross-training to build team expertise, and contribute to internal knowledge base articles on repair, installation, and troubleshooting best practices., • Communicate proactively with leadership and clients on emerging issues, trends, and opportunities to improve support operations; complete required performance self-assessments., • Coordinate with clients to schedule troubleshooting sessions; perform additional duties as assigned by leadership., • Other duties as assigned by leadership Requirements: QUALIFICATIONS • Strong networking fundamentals (TCP/IP, routing/switching, VLANs, DNS, DHCP, NAT, QoS) with hands-on firewall and edge-device troubleshooting experience., • Comfort reading and interpreting packet captures and network diagnostics, with the discipline to capture evidence before applying a fix., • Strong analytical and problem-solving skills and the capacity to acquire new skills quickly., • Experience with CRM, reporting, and ticketing systems (Salesforce, Zoho, etc.), including building targeted reports and analytics on an ad hoc basis., • Excellent verbal and written communication, organizational, time management, and interpersonal skills., • Highly motivated self-starter able to lead initiatives and collaborate within a team in a fast-paced, deadline-driven environment., • Must be willing to commute and work in the Charlotte area; must be 21 years of age with a valid driver’s license and clean driving record. EDUCATION AND EXPERIENCE • Associate’s or bachelor’s degree or certification in IT, Computer Science, or a related field, or equivalent practical experience, with demonstrated network support/administration experience (routers, switches, firewalls)., • CompTIA Network+ required (Level II qualifying certification); Security+, Fortinet (FCA/FCP), Netgate pfSense+, or Peplink certifications preferred., • Telecom industry experience preferred, particularly IP telephony, networking, and desktop support; familiarity with VoIP technologies (SIP, RTP, codecs, Avaya IP Office, 3CX) and managed network/SD-WAN platforms (Peplink InControl, UniFi) preferred., • Experience with paging systems and related hardware; proficient in cabling installation, tracing, testing, and terminating CAT 5E/6/6E and coaxial cable; understanding of analog telephony (Tip and Ring) troubleshooting., • Previous customer service experience required., • Completion of required Field Support Training and Support Technician Level II qualifying training/certification (CompTIA Network+, NS LMS Admin, 3CX Advanced, MS700), or equivalent experience. PHYSICAL EXPERIENCE • Prolonged periods of sitting or standing at a desk and working on computers., • Must be able to lift 50 pounds at times., • May be required to work on-call or long hours in the event of a network malfunction., • This is not a remote position and may require travel to and from customer sites. #LI-1CLOUD #ZR

Duration: 06 months with possible extension Experience: To provide support of authorized IT Devices for business use in connection with IT platforms, resources, services, and systems in serving the operational interests of the company. Perform as part of the Service Desk (SD) team, serving as a single point of contact for the user community providing effective, timely troubleshooting and resolution to common issues and requests, or ticket routing to specialized or advanced level support. Support channels include, phone, chat and walk-up. Key Responsibilities • Responds courteously and promptly to user phone calls, live chats, incoming tickets, and other assigned service channels., • Effectively use ServiceNow to manage tickets throughout their lifecycle., • Contribute towards meeting or exceeding SD metrics, targets and goals., • Follows all IT policies and documented processes including Incident Management, Request Fulfillment and Knowledge Management., • Execute Knowledge Base (KB) articles to provide effective and timely analysis, troubleshooting and accurate resolution/routing of technical incidents and requests. Provide KB feedback to improve articles., • Interact with vendor technical support to ensure effective resolution of 3rd party services., • Actively maintain tickets according to processes and within established SLAs. This includes the timely update of tickets to track all troubleshooting performed and communications with users, vendors and other IT teams. Proactively initiate ongoing communication with end users, via phone, chat and email, to continuously manage expectations., • Customer scheduling/follow-ups, • Monitor the queue and action or route tickets., • Inform leadership of broader issues impacting users or the team, • Interact with teammates throughout the day to share information and knowledge., • Fulfill all administrative requirements on-time, • Answer, respond to and route Corporate Calls as needed Required Qualifications • A minimum of 2 year of IT Helpdesk or Service Desk experience, • Time management. Ability to meet and keep a schedule. Ability to multitask, complete tasks and meet deadlines in a fast-paced environment, • Customer service experience, preferably in a call center environment, • Strong work ethic with an attention to detail and a positive attitude, • Self-starter, able to work in team environment and motivate others, • Strong technical abilities, including knowledge and skill with computers and mobile devices, • Strong organization, and planning skills, with ability to handle changing priorities, • Interpersonal skills, empathy, patience, and ability to communicate clearly, • Must be fluent in English, with the ability to read, write, and comprehend Preferred Qualifications • Microsoft-based applications, with emphasis on Windows 11, Microsoft O365, Teams, etc., • Experience with call management software such as Finesse or similar, • Quality / documentation experience, • Familiarity with Microsoft Azure., • Active Directory Administration, • Experience resolving Outlook issues such as mail file size and data files (.ost), • Experience with Windows troubleshooting including monitor display issues, printing, connectivity, etc., • Configuration & distribution of corporate mobile devices, • Troubleshooting Cisco VPN and Pulse clients, • Facilitating Citrix connectivity, • Remediating Symantec Endpoint Protection, • LogMeIn remote connection/utilization or similar tool, • MEMC Deployment of software, • Asset management skills, • Edge and Google Chrome support, • Installation/configuration of various Adobe products /Software, • Printer/driver troubleshooting & installation, • ServiceNow or similar ticket management tool, • Knowledge base utilization Education: • Associate degree in IT or related professional certification (Preferred), • High School Diploma or GED (Minimum Required) About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit _. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. IND01

Job DescriptionAbout Quilt Software Ever wondered how your favorite local shops compete with the big guys? That’s where we come in. We’re Quilt Software, providing Main Street's unsung heroes – from quirky cheese shops to family-run jewelry stores – with the tools they need to compete. Last year, we helped 14,000+ shops make over $2 billion in sales with our family of industry-specific software solutions. If you get a kick out of supporting local businesses, love great software, and want to be part of a company that’s powering Main Street, we’d love to chat. Come join us in our quest to keep local retail not just alive, but thriving! The Opportunity We are seeking a dynamic and results-driven Business Development Representative to join our growing sales team. This role offers a unique pathway for career development, beginning with a comprehensive ramp period focused on exposure to potential customers in a low-risk environment that gives you an opportunity to develop your skillset. During this time, you'll receive training and coaching to help you succeed, while we work together to identify the best fit for your skills within our larger business development team. Career Growth and Pay Our BDRs start with a $45,000 base salary. After your ramp period, you'll be eligible for commission, bringing your on-target earnings (OTE) to $69,000. We don't just promise career growth—we've mapped it. Explore our career framework to see how reps have progressed from day-one BDRs to six-figure Account Executives. Curious what it's like to work here? Hear directly from our team about their experience with our sales leadership. What to Expect Your First Month (Ramp Period) You'll start as a Business Development Representative, making calls to warm and cold leads while participating in a structured onboarding program that includes: • Comprehensive training on our tech stack (Salesforce, RingDNA, Guided Selling, Attention AI), • Regular meetings with your Team Lead, Director, Sales Enablement Manager, • Process reviews, role plays, call reviews, and objection handling workshops, • Shadowing top-performing team members, • Real-time coaching and feedback, • Product training Finding Your Best Fit The goal of this ramp period is twofold: to develop your skills and to assess where you'll be most successful within our organization. Upon conclusion of your onboarding, you may continue in an outbound role, transition to an inbound, or transition to an existing customer business development position. We're committed to placing you where you can thrive and make the greatest impact. What You'll Do • Conduct outbound prospecting to warm and cold leads, • Schedule qualified demos for Account Executives, • Master our talk tracks, methodology, and objection handling techniques, • Maintain accurate records in Salesforce and follow our outbound motion, • Collaborate with team members and sales leadership, • Meet or exceed daily and monthly activity and performance metrics What We're Looking For, • Strong communication skills and comfort with phone-based outreach, • Coachability and eagerness to learn and improve, • Self-motivated with a positive attitude and a willingness to learn and adapt to evolving business needs., • Results-oriented mindset with attention to detail, • Ability to follow prescribed processes and methodology, • Interest in developing a career in sales; all account executives are internal promotions from the business development team. What We Offer, • Regular coaching and mentorship from sales leadership, • Ongoing coaching from a dedicated Sales Enablement Manager — a former rep coaching from real-world experience, well beyond your first month, • Clear performance standards and expectations, • Opportunity to influence your career path within the organization, • Comprehensive benefits package including medical, dental, and vision coverage., • 401 (k) Opportunity with Company Match, • Opportunities for career growth and advancement within a rapidly growing company., • Fun and collaborative work environment with a focus on teamwork and innovation. Location: Onsite, Charlotte, NC Salary: $45k base salary, $69k on-target earnings Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Notice - Employment Scams Communication from our team regarding job opportunities will only be made by a Quilt Software employee with an @quiltsoftware.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers, or banking information. If you believe a scammer is contacting you, please mark the communication as "phishing" or “spam” and do not respond.

Job Description Who are we? Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. Our employees are spread across six locations. What we offer you • Comprehensive healthcare and benefits packages! The health and wellness of our employees is important to us, which is why we offer benefit options including medical, vision, dental, disability, and more, • Flexible scheduling, • 401k Matching, • Generous Paid Time Off and Holidays, • PCNA Cares Share Fund – donating to teammates in times of need Why you will make it your career • We invest heavily in modernization, operating more efficiently with cutting edge digital technology, • We value our employee’s contributions in a collaborative and inclusive work environment, • Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger Our Values • Delight Customers: Treat our customers the way you’d like to be treated., • Think Team: Work together to get the job done. Be inclusive and collaborative., • Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen., • Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative, • Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other’s input. Our Businesses Leed’s is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products, offering deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories; Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high quality drinkware categories. Spoke’s print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs! The Position Job Summary: As an Inside/Creative Sales Representative at JournalBooks, you will be a valuable member of our team, providing exceptional customer service and support to our clients. Your creativity, problem-solving skills, and ability to think ahead will be crucial in understanding customer needs and offering innovative solutions. You will collaborate with various teams to ensure smooth order processing and timely project completion. This is a full-time position with opportunities for bonuses based on sales goals and personal achievements. Key Responsibilities: • Provide superior customer service by promptly responding to inquiries, offering product information and creative suggestions, and building strong relationships with customers and the outside sales team., • Proactively anticipate customer needs and follow up in a timely and positive manner to ensure customer satisfaction., • Collaborate with the creative sales team, order processing team, and production teams to ensure project feasibility, accurate pricing, and on-time delivery., • Take incoming calls and assist customers with product information, pricing, shipping estimates, order updates, and tracking., • Utilize the internal system (PACE) to provide estimates based on customer requirements and budget constraints., • Set up virtual requests for the creative sales team and price the virtuals for customers., • Make product recommendations and suggestions based on customer requirements and budget., • Handle special accounts that require specific rules outside of the standard operation., • Provide random samples from the sample department that meet customer needs., • Redirect incoming calls to the appropriate person or department and assist other departments with inquiries as needed., • Assist customers with the website and respond to inquiries via the website chat application., • Perform basic data entry and prepare estimates using basic math skills and problem-solving., • Maintain a creative mindset, stay organized, and remain highly motivated to exceed goals., • Maintain a positive and professional attitude in all interactions., • Occasionally collaborate with other departments as required. Required Skills/Abilities: • Excellent customer service and communication skills., • Proactive and able to anticipate customer needs., • Timely follow-up and strong relationship-building skills., • Ability to handle phone calls, emails, and inquiries in a professional manner., • Proficient in using the internal system (PACE) and comfortable with basic data entry., • Creative thinker with strong organizational skills and self-motivation., • Positive and professional attitude, even in high-pressure situations., • Ability to sit or stand for long periods while handling phone calls and emails., • Flexibility to collaborate with other departments on occasion., • Experience or understanding of the printing industry is a plus. Minimum Qualifications: • High school diploma required, degree preferred., • Minimum of 2-3 years of previous sales or customer service experience required., • Experience or understanding of the printing industry is a plus (not required). Working Hours: • Full-time, hourly position., • Monday-Friday, between 8:00 am and 5:00 pm., • Overtime may be required on occasion to ensure excellent customer service. If you are a motivated, creative individual who enjoys problem-solving and working in a fun and supportive environment, JournalBooks may be the perfect fit for you. Join our team and contribute to our mission of providing innovative custom journals and planners to meet the unique needs of our clients. Together we inspire pride We want our team members to be proud of the essential work they do, our commitment to the sustainability, and the overall customer experience. We are a culture that will invest heavily in our people, our company and in state-of-the-art technology to be at the forefront of innovation. ** PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws. Fraud Disclaimer: PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna(.)com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.

Job Description Level: Mid to Senior About the role: V-Assistant is a conversational AI system running in production on Velocitor's VTrack fleet management platform. Users ask natural-language questions about vehicles, drivers, safety events, scorecards, and inspections, and get back formatted answers with charts and tables. Under the hood it is a LangGraph tool-calling agent over 28 domain tools that wrap the VTrack API, fronted by NeMo Guardrails, backed by PostgreSQL with pgvector for retrieval and agent checkpointing, and served to an embeddable React chat widget over an NDJSON stream. It is deployed across five environments on Azure Container Apps. What you will work on: • Take over and then extend the core chat pipeline: guardrails, conversational query reformulation, embedding-based tool routing, the LangGraph agent, response formatting, and follow-up question generation., • Maintain and add to the domain tool layer over the VTrack API, including argument schemas, authorization checks, pagination, date handling, and error formatting., • Support the system in production: respond to incidents, investigate latency and quality regressions, and improve the telemetry and runbooks where the current instrumentation makes diagnosis harder than it should be., • Improve retrieval quality for the RAG-backed knowledge tools using PostgreSQL full-text search and pgvector, and help decide where a hybrid approach is warranted., • Contribute to an evaluation practice that gates model and prompt changes: representative and adversarial datasets, tool-selection and argument accuracy, shadow traffic, canary rollout, and automated rollback., • Help reduce and control LLM cost and latency through per-request token and cost telemetry, prompt and context trimming, caching, model tiering, and elimination of redundant LLM stages., • Strengthen security boundaries: tenant-scoped credentials and queries, server-side tool authorization independent of the model, and prompt-injection defense across the prompt, retrieval, tool, authorization, and output layers., • Extend the tiered test strategy across commit, PR, nightly, and release gates Technical environment: Backend: Python 3.12, FastAPI, Pydantic v2, SQLAlchemy 2 with Alembic, async psycopg/asyncpg, LangChain and LangGraph, Azure OpenAI via langchain-openai, NeMo Guardrails, ONNX Runtime embeddings via FastEmbed, LangFuse and structlog for observability, httpx, strict mypy and ruff, pytest with DeepEval. Frontend: React 19, TypeScript, Vite, Tailwind v4, @assistant-ui/react for the chat runtime, TanStack Query, Radix UI, Recharts, MSW, Vitest and Testing Library. Infrastructure: Azure Container Apps, Azure PostgreSQL Flexible Server with pgvector, Front Door, Key Vault, Container Registry, OpenTofu/Terraform across five environments, Azure DevOps Pipelines. Architecture patterns: domain-driven design with domain, application, and infrastructure layers; CQRS in the L&D module; dependency injection container; UI/hook/connector separation on the frontend. Required qualifications: • Three or more years building and supporting backend services in production, with hands-on experience shipping at least one LLM-backed feature that real users depend on., • Demonstrated ability to take ownership of an existing codebase you did not write, including reading unfamiliar code, using tests and traces to establish how it actually behaves, and making safe changes before you understand every corner of it., • Strong Python: async programming, type-driven design, and comfort working in a strict mypy codebase., • Working experience with an LLM orchestration framework such as LangChain, LangGraph, or an equivalent agent framework, including tool and function calling., • Solid PostgreSQL skills: schema design, query performance, migrations, and an understanding of connection-pool behavior under load., • Experience supporting a live service: diagnosing production issues from telemetry, reasoning about blast radius, and knowing when to roll back rather than fix forward., • Judgment about when an autonomous agent is appropriate and when a deterministic workflow is the better design, especially for operations that modify data or carry compliance requirements., • Understanding of security boundaries in AI systems: treating model output and retrieved content as untrusted, enforcing authorization outside the model, and scoping data access per tenant., • Ability to debug across service boundaries using traces, per-stage latency metrics, and correlation IDs rather than guesswork., • Familiarity with retries, backoff with jitter, circuit breakers, and concurrency limits when working against rate-limited upstream providers., • Testing discipline that goes beyond unit tests, including contract tests against external APIs and some exposure to evaluating non-deterministic components. Nice to have • Prior experience on a vendor-to-in-house or team-to-team handover of a production system., • Azure experience, particularly Container Apps, OpenAI deployments and quota management, and Key Vault., • Terraform or OpenTofu, and Azure DevOps Pipelines., • Vector search and RAG systems at scale, including chunking strategy, hybrid retrieval, and reranking., • LLM-as-judge evaluation, and awareness of its failure modes such as scoring variance, verbosity bias, and susceptibility to injection., • Guardrails frameworks such as NeMo Guardrails, or equivalent safety-layer work., • Modern React and TypeScript, enough to be effective in the widget and admin SPA when a feature spans the stack., • Data retention and privacy engineering: classification, deletion across messages, traces, embeddings, and caches, legal holds, and third-party provider retention terms.\nCompany Description Velocitor Solutions is a leading provider of enterprise mobility, fleet management, and technology solutions, delivering innovative software, hardware, and managed services to organizations across North America. For more than 25 years, we have helped businesses improve operational efficiency, enhance workforce productivity, and gain greater visibility into their mobile assets through cutting-edge technology and exceptional customer service. Our success is built on a commitment to innovation, collaboration, integrity, and delivering meaningful solutions that help our customers achieve their goals. To learn more about Velocitor Solutions, our products, services, and company culture, please visit our website at Velocitor.com on our Careers page. Velocitor Solutions is a leading provider of enterprise mobility, fleet management, and technology solutions, delivering innovative software, hardware, and managed services to organizations across North America. For more than 25 years, we have helped businesses improve operational efficiency, enhance workforce productivity, and gain greater visibility into their mobile assets through cutting-edge technology and exceptional customer service. Our success is built on a commitment to innovation, collaboration, integrity, and delivering meaningful solutions that help our customers achieve their goals. To learn more about Velocitor Solutions, our products, services, and company culture, please visit our website at Velocitor.com on our Careers page.

Job Description The job market is competitive and can be unpredictable. If you’re looking for a fast-paced, non-traditional way to jump into real estate and also want something that comes with real earning potential, we’d love to tell you a little more about what we're doing over at Canvas Homes. Couple of things to put on your radar: • This is a true sales role where the main focus is building and maintaining strong relationships with investors and clients., • Success comes from consistent networking, reaching out to people, and nurturing those connections over time., • Important note: You’ll need to have an active North Carolina real estate license before your official start date., • It’s a 100% commission gig — meaning you eat what you kill. The more you hustle and close deals, the more you make., • Every day looks a little different. You’ll be making calls, meeting with investors, networking, and checking out properties — you won’t be stuck behind a desk all day., • We have a solid onboarding and training program to help you get started, plus ongoing support and regular feedback from the team. Whether you’re already in real estate and wanting a better setup, are looking to switch careers, OR are simply a recent graduate trying to learn more, Canvas Homes is definitely an opportunity worth exploring. If any of this sounds interesting, we’d be happy to hop on a no-pressure, casual conversation to see if it’s a good fit for both sides. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionBecause Communities Deserve Better! At Community Association Management, we believe that every resident interaction is a chance to make things better. Our WHY is to creatively find solutions and overcome challenges so that we can work together to advance the common cause. As a Resident Services Advisor, you are the voice of our company — resolving concerns, answering questions, and building trust, one conversation at a time. About the Role The Resident Services Advisor is the first point of contact for residents across the communities we manage. You’ll support them through multiple communication channels, address account questions, and ensure that every interaction reflects our commitment to clarity, professionalism, and service excellence. What You’ll Do Respond promptly and courteously to resident inquiries via phone, email, and chat. Resolve resident concerns by researching account history, processing payments, and managing technical or policy-related questions. Document all homeowner interactions and create support tickets for follow-up needs. Assist with password resets, document navigation, and payment processing guidance. Coordinate with internal teams to ensure timely issue resolution. Assist closing attorneys with processes related to community transitions. Provide consistent support in line with our service standards. RequirementsWhat You’ll Bring Minimum of 1 year of customer service experience in an office environment. Background in property management, HOA, legal, or real estate is a plus. Excellent communication and active listening skills. Ability to handle high call volumes and de-escalate concerns calmly and professionally. Strong typing, organization, and time management skills. Comfortable navigating multiple systems simultaneously. Work Environment & Schedule Full-time, 40 hours per week (Monday–Friday). Shifts may vary between 8:00 AM and 6:00 PM. Sedentary role with extended headset use. Join Our Mission If you thrive in a people-first, service-focused role and want to be part of a team that values transparency and trust, we welcome your passion for problem-solving and communication. Benefits Medical, Dental, Vision, Life, and 401K

Job Title: IVR/Chatbot Test Analyst Location: Charlotte NC - Onsite Employment Type: Contract In the role of IVR/Chatbot Test Analyst, you will interact with customers and understand the business testing requirements. You will play an important role in Chatbot, Agentic and manual testing. You will lead all types of testing activities from planning to execution to reporting. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients’ business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution, • At least 10+ years of experience with Information Technology, preferably in Contact center Kore.ai, ASAPP or Google GECX platforms testing voice assistants, Chatbots, Voicebots, IVR systems, or NLP frameworks (e.g., ASR, TTS, Intent Recognition, NER), • 3+ years’ experience in Cyara or Agentic Automation testing tools, • Strong leadership skills and prior experience in leading the team and handling clients independently, • Good communication skills and stakeholder management skills Experience • Should have In-depth knowledge of Software Testing Life Cycle (STLC) preferably in Contact center space, • Should have good experience in manual and automation testing in IVR and Chatbots. Good to have Google Agentic platform experience/knowledge., • Domain knowledge on IVR or Chatbot manual Testing and automation testing using Cyara and Agentic tools, • Testing IVR or Chat applications on Kore, Dialog AI, ASAPP, Google GECX platform features against the call flow and requirements and go beyond traditional software testing to evaluate deeply integrated systems, • Should be a quick learner, flexible to work in stringent project timelines and should have willingness to adapt to Agentic testing mindset., • JSON and XML RESTful API request/response testing, API testing tools (Postman), • Writing test plans, test cases, defects, knowledge transfer documentation, and reports. Design, build, and scale automated testing frameworks capable of validating Natural Language Processing (NLP), Large Language Model (LLM) agents, and real-time performance., • Identify and analyze any bugs found during testing, document them and do required follow-up to bring it closure., • Using SSH client putty connected to Linux machines to grab builds and logs, modify and run scripts, and set up host simulators, • Should have good hands-on SQL queries and good understanding of RDBS, • Experience with User Story and Defect management systems (Octane and JIRA), • Experienced in work allocation, team management and status reporting, • Experience in Quality Assurance Life Cycle (QALC) and Test Management aspects such as developing test Strategies, defect reports, defect tracking, traceability matrices using Jira, • Experience and desire to work in a Global delivery environment 📩 Interested candidates: Please share your updated resume to preeti.verma@ampstek.com

Job DescriptionDescription: A Business Development Representative (BDR) at Patterson Pope expands our reach by generating new business opportunities using the phone and online resources. Through a combination of market research, networking, and outreach, BDRs strategically identify and engage leads and accounts, qualify and nurture them, and transition potential projects for Account Executives. The Business Development Representative (BDR) role is the tip of the spear in producing and driving business for Patterson Pope. Core functions of the role: • Prospecting:, • Finding new business opportunities., • Outbound marketing and sales strategies for qualified lead generation via e-mail, sequencing, phone, paid ad campaigns, social media, text, and online chat., • Lead qualification:, • Determining which leads are most promising., • Determine the application, challenges, and priorities of inbound leads for routing to sales representatives through email and discovery calls., • Lead nurturing:, • Continuing to engage with leads, • Communicate and engage with leads to develop relationships, educate, and build value for qualified lead conversions on potential projects., • Scheduling meetings:, • Setting up meetings for sales representatives, • Transition of qualified leads to potential projects with account executives., • Social selling:, • Using social media to generate leads., • Leverage social media to expand professional network, develop and maintain relationships, and nurture social media marketing and social selling., • Networking:, • Building relationships with businesses, • Building relationships with previous customers, potential opportunities, and ideal customer profiles for continued nurturing and education., • Strategy Development and Execution:, • Develop, cultivate, and nurture self-generated leads to strengthen outbound activity using a combination of outreach tools and systems, including phone, email, social media, and Customer Relationship Management (CRM)., • Work with account executives to develop and implement appropriate prospect strategies, Go-to-Market (GTM), and Account-Based Marketing (ABM) tactics., • Customer Relationship Management:, • Create & edit contacts, leads, companies, and deals., • Direct management of new records created from various sources., • First and primary point of contact for all new lead types and directs the transition process for new project creation with Account Executives., • Direct management of the leads pipeline., • Full source reporting on all projects within the sales pipeline., • Whitespace Research:, • Build custom ideal-fit audience groups, • Leverage different tools in the tech stack to find, build, and engage with net-new companies and contacts to drive new engagement and projects, • Other duties may be assigned. Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Bachelor’s Degree in Marketing, Business Administration, Communications, or a related field preferred., • Minimum of 2 years of experience in B2B business development strategy and execution or 2+ years of sales experience., • A proven ability to drive results, be resilient during challenging sales situations, have a customer-first mentality, and a strong growth mindset., • Specific experience with business development and demand generation strategies and tactics (including inbound marketing, conversion rate optimization, event-based and account-based marketing, social media, conversational marketing & selling, lead nurturing, and paid media) preferred., • HubSpot and/or Salesforce (or similar marketing automation) experience., • Strong technical aptitude with the ability to learn new platforms and processes quickly., • B2B sales or marketing experience., • Prospecting and closing net new business., • Multi-approach outbound methodologies., • Strong interpersonal skills., • Exceptional verbal and written communication and presentation skills., • High level of organization, attention to detail, and the ability to manage multiple priorities., • Deep understanding and desire to help businesses grow better., • Prospecting sales expertise., • Experience managing the top of the sales funnel to qualify prospects. Education and/or Experience: Bachelor's degree preferred; or one to two years related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Math Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Work Environment: This job is a hybrid role that operates remotely (preferably in the Charlotte, NC area) and in a professional office environment. This role routinely uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance. The employee is occasionally required to stand, stoop, kneel, or crouch. The employee is frequently required to walk. Benefits: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Company-paid Life and Accidental Death & Dismemberment Insurance, • Option to buy Additional Life Insurance coverage for yourself and your dependents, • Short Term Disability Insurance, • Long Term Disability Insurance, • Flexible Spending Accounts (FSA), • Employee Assistance Program (EAP), • 401k, • Paid Time Off, • Paid holidays, • ESOP We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are a drug-free workplace. Patterson Pope is a Federal Contractor.

Job Description Renuity is looking for a IT Service Desk Specialist II to join our team! The IT Service Desk Specialist II is a key member of the Renuity Service Desk team, responsible for delivering entry-level to intermediate-level support to end users across the enterprise. This role is essential in assisting various divisions and geographic locations with their IT-related inquiries and issues. The IT Service Desk Specialist II will work closely with users to diagnose and resolve technical issues, ensuring high customer satisfaction. What You'll Do: Exceptional Customer Service Deliver the highest level of exceptional customer service throughout every customer interaction Respond promptly to service requests and incidents, ensuring timely and effective resolution Problem Determination and Resolution Conduct initial problem diagnosis, providing accurate troubleshooting for incidents and service requests related to supported software, hardware, and technology infrastructure Information Collection and Communication Gather relevant information using organizational tools, customer conversations, and support tools Communicate with customers through various channels (phone, email, chat) to ensure clarity and understanding Escalation Management Escalate complex issues swiftly when necessary, ensuring that unresolved tickets are addressed within established timelines Document detailed, meaningful notes in the ticketing system for reference by other support staff and escalation teams Incident and Request Prioritization Adjust priority levels appropriately based on incident criticality and service level agreement (SLA) compliance Accurately categorize incidents and requests for effective logging and tracking Customer Relationship Building Foster a positive customer support experience by understanding customer problems and ensuring timely resolutions or escalations Provide ongoing communication regarding progress updates with a professional demeanor Asset Lifecycle Management Track hardware and software throughout their lifecycle: procurement, deployment, relocation, maintenance, and decommissioning. Inventory Control Perform regular audits and physical inventory counts of IT assets to ensure data accuracy. Technical Support Proficiency Support operating systems including Windows, MacOS, iOS, and iPadOS, ensuring users receive comprehensive assistance Compliance with Corporate Policies Adhere to corporate policies and procedures to guarantee compliance across all support activities Local Service Desk Contact Act as the primary local contact for the Service Desk within the collocated division, addressing technology-related requests and inquiries Collaboration and Team Participation Engage actively in Technology Services team meetings, collaborating with peers to enhance service delivery and team effectiveness Contribute to providing technology services and project support across all Renuity divisions and locations What You'll Bring: Experience: Technical degree in information systems, computer science or related field 2-4+ years of information technology experience Supporting Windows, macOS, iOS, and iPadOS Knowledge of M365, Teams, SharePoint, OneDrive Certifications: CompTIA A+ HDI Customer Service Representative (HDI-CSR) Azure Fundamentals (AZ-900) ITIL 4 Foundation HDI Support Center Analyst (HDI-SCA) About Renuity Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service. To learn more, visit Renuity's About Us page. #RHB Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com. If you have a question regarding your application, please contact TA@renuityhome.com To access Renuity's Privacy Policy, please click here: Privacy Policy

PROJECT: Enterprise Legal Hold Retention Solution LOCATION: Charlotte NC1-025-05-03 Position Summary Persistent Chat Engineer • Liaison with Security, Operations, Product, Engineering, Architecture and Vendors to manage product lifecycle, fixes, features and enhancements, • Workbook management through Product JIRAs, • Development of low level designs to meet bank requirements and security demands, • Deployment of low level environments, • Development of documentation and Hosting of training sessions to support the transition of new services into operations, • Advanced product testing, • Continual ownership for the accuracy and completeness of all technical documentation, • Active participation in review of requirements for technical feasibility, • Represent technical requirements for the deployment of new services, • Participate in regular requirements meetings to groom backlog and agree feature releases, • Ensure all non-Strategic Social and Chat products are decommissioned from the Enterprise. Reason for Open Position Initial Engagement Will this role support a response to a regulatory requirement? No Primary Skill Agile tools (Jira) Secondary Skill Tertiary Skill Required Qualifications • Enterprise Level Engineering (preferably within financial institutions) [Must Have] • Persistent Chat applications such as Mattermost / Rocket Chat hosted on Linux [Must Have], • Red Hat Certified System Administrator (RHCSA) [Could have], • MySQL DBA/Development Experience [Could have], • Exceptional documentation and problem solving skills, • Tenacity and curiosity are key when developing new products., • Extensive experience in cloud enabled Instant Messaging platforms (e.g. Symphony, Teams, Slack), • Experience with the deployment of applications to Mobility frameworks incl. MAM and MDM., • A team player with the ability to have individual accountability for deliverables, • A clear and unambiguous communicator, (methodical, disciplined, confident, critical thinker)., • Proficient in proactively identifying, mitigating and resolving risk

Cynet Health is seeking an experienced Pediatric Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 3x12 hr days Start Date: 11/02/2026 Duration: 22 weeks TOP RATED BY TRAVEL NURSES AND INDEPENDENT REVIEW SITESDescription Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate 12hr Day Shift - 36 0645-1915 shift PICU opening in Charlotte, North Carolina. This job is expected to close within 3-5 business days. Job Summary • Specialty: PICU, • City: Charlotte, • State: North Carolina, • Start Date: 11/02/2026, • End Date: 04/03/2027, • Shift Hours: 12hr Day Shift - 36 0645-1915, • Active and Unencumbered State License, • At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has been connecting travel nurses with high-paying, hand-picked assignments across the country. Independently owned in Seattle, we offer a nationwide range of contracts that rivals the largest agencies, with a personal touch corporate “big box” companies can’t match. Our passion is helping travelers build their careers, earn more, and enjoy the journey on every assignment. Rock Star Status • The only agency ranked on BluePipes’ Best Travel Nursing Companies list every year since 2014, • BetterNurse’s #1 ranked travel nursing agency in the nation three years running, and #2 in 2026, selected from 400+ agencies, • Verywell Health award winner for best customer service, • A dedicated Canadian Nurse Program with a Canadian Liaison, plus tailored programs for our travel nurses, • Multi-year Inc. 5000 honoree as one of America's fastest growing companies, • Joint Commission certified since 2007 Perks of being an Axis Rock Star • Weekly pay with competitive rates and transparent offers, • Comprehensive, affordable medical, dental, and vision coverage, • Company-matching 401(k) with immediate vesting, • State license and travel reimbursement, • Generous referral bonuses, • Pet-friendly assignments, • Personalized housing options that fit your lifestyle, • A single-point-of-contact recruiter who actually answers At Axis, you`re more than just a number. With a dedicated recruiter as your single point of contact, you get a personalized experience backed by a decade-plus of top industry rankings. Apply today and see why so many travelers stick with Axis contract after contract. Axis is an Equal Opportunity Employer About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Axis Medical Staffing is seeking an experienced Neonatal Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 3x12 hr nights Start Date: ASAP Duration: 14 weeks TOP RANKED TRAVEL NURSING COMPANY IN THE NATION BY BLUEPIPES Description Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate [VMS Shift] shift NICU opening in Charlotte, North Carolina. This job is expected to close within 30 days. Job Summary • Specialty: NICU, • City: Charlotte, • State: North Carolina, • Start Date: 08/03/2026, • End Date: 10/31/2026, • Shift Hours: 12hr Night Shift - 36 1900-0700, • Active and Unencumbered State License, • At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has excelled in connecting adventurous travel nurses with amazing opportunities throughout the country, setting us apart from the rest. We`re not a small, inexperienced company; in fact, we offer a vast range of nationwide travel nursing contracts, rivaling even the largest corporate "big box" staffing agencies. Our passion lies in helping our travelers achieve their career goals while delivering an unforgettable travel nursing experience. Rock Star Status • BetterNurse.org names Axis the Best Travel Nursing company in 2025, • BluePipes Names Axis the #1 Travel Nursing Agency in 2024, • VeryWell Health recognizes Axis as having the best customer service in 2024, • Inc. 5000 Recognizes Axis Medical Staffing as a fastest growing company in 2024, • Many more recognitions on our site! Check it out. Perks of being an Axis Rock Star • Competitive Compensation Paid Weekly, • Personalized Housing Options, • Comprehensive & Affordable Health Insurance, • Pet Friendly – We pay for pet deposits!, • Company matching 401k with immediate vesting, • State license and Travel reimbursement, • Single point of contact recruiter, • Referral program At Axis, you`re more than just a number. With a dedicated single point of contact, join our team and enjoy an unparalleled, personalized experience. Apply today! Axis is an Equal Opportunity Employer About Axis Medical Staffing: We Don't Work with Just Anybody, We Work with Frickin' Rock Stars! RANKED AS THE TOP TRAVEL NURSING COMPANY IN THE NATION FOR 2022 BY BLUEPIPES So why Axis? Well, sometimes it's easier to describe ourselves as what we're not. We're not your average corporate big box staffing company. We're not sleazy business people in bad suits pushing around resumes, lying or overselling contracts. We're not a tiny, inexperienced company either, we have the same amount of nationwide positions as those giant corporate staffing companies. We've been placing top talent in adventurous travel contracts since 2004 and we can prove we're different from the rest. Benefits: • Industry Leading Compensation Packages, • Medical, Dental, Vision, • Company Matching 401k & Immediate Vesting, • Direct Deposit, Online Pay Access & Weekly Pay, • Completion Bonus Opportunities, • Paid Personalized Housing Options, • Housing Stipend, • State License Reimbursement, • Dedicated Recruiter, • Pet Friendly If you're tired of being a number, and want to travel like a Rock Star, then hit us up and let's chat. We'd love to have you as part of the Axis Family!

Cynet Health is seeking an experienced Medical Surgical/Telemetry Registered Nurse for an exciting Travel Nursing job in Charlotte, NC. Shift: 3x12 hr nights Start Date: 10/26/2026 Duration: 13 weeks TOP RATED BY TRAVEL NURSES AND INDEPENDENT REVIEW SITESDescription Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate Night 3x12-Hour (18:45 - 07:15) shift MedSurg/Tele opening in Charlotte, North Carolina. This job is expected to close within 3-5 business days. Job Summary • Specialty: MedSurg/Tele, • City: Charlotte, • State: North Carolina, • Start Date: 10/26/2026, • End Date: 01/25/2027, • Shift Hours: Night 3x12-Hour (18:45 - 07:15), • Active and Unencumbered State License, • At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has been connecting travel nurses with high-paying, hand-picked assignments across the country. Independently owned in Seattle, we offer a nationwide range of contracts that rivals the largest agencies, with a personal touch corporate “big box” companies can’t match. Our passion is helping travelers build their careers, earn more, and enjoy the journey on every assignment. Rock Star Status • The only agency ranked on BluePipes’ Best Travel Nursing Companies list every year since 2014, • BetterNurse’s #1 ranked travel nursing agency in the nation three years running, and #2 in 2026, selected from 400+ agencies, • Verywell Health award winner for best customer service, • A dedicated Canadian Nurse Program with a Canadian Liaison, plus tailored programs for our travel nurses, • Multi-year Inc. 5000 honoree as one of America's fastest growing companies, • Joint Commission certified since 2007 Perks of being an Axis Rock Star • Weekly pay with competitive rates and transparent offers, • Comprehensive, affordable medical, dental, and vision coverage, • Company-matching 401(k) with immediate vesting, • State license and travel reimbursement, • Generous referral bonuses, • Pet-friendly assignments, • Personalized housing options that fit your lifestyle, • A single-point-of-contact recruiter who actually answers At Axis, you`re more than just a number. With a dedicated recruiter as your single point of contact, you get a personalized experience backed by a decade-plus of top industry rankings. Apply today and see why so many travelers stick with Axis contract after contract. Axis is an Equal Opportunity Employer About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Cynet Health is seeking an experienced Surgical Tech - CVOR for an exciting Travel Allied job in Charlotte, NC. Shift: 5x8 hr days Start Date: ASAP Duration: 14 weeks TOP RATED BY TRAVEL NURSES AND INDEPENDENT REVIEW SITESDescription Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate 12hr Day Shift - 36 7A-7P shift CVOR Surgical / Scrub Tech (CST) opening in Charlotte, North Carolina. This job is expected to close within 3-5 business days. Job Summary • Specialty: CVOR Surgical / Scrub Tech (CST), • City: Charlotte, • State: North Carolina, • Start Date: 08/31/2026, • End Date: 11/28/2026, • Shift Hours: 12hr Day Shift - 36 7A-7P, • Active and Unencumbered State License, • At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has been connecting travel nurses with high-paying, hand-picked assignments across the country. Independently owned in Seattle, we offer a nationwide range of contracts that rivals the largest agencies, with a personal touch corporate “big box” companies can’t match. Our passion is helping travelers build their careers, earn more, and enjoy the journey on every assignment. Rock Star Status • The only agency ranked on BluePipes’ Best Travel Nursing Companies list every year since 2014, • BetterNurse’s #1 ranked travel nursing agency in the nation three years running, and #2 in 2026, selected from 400+ agencies, • Verywell Health award winner for best customer service, • A dedicated Canadian Nurse Program with a Canadian Liaison, plus tailored programs for our travel nurses, • Multi-year Inc. 5000 honoree as one of America's fastest growing companies, • Joint Commission certified since 2007 Perks of being an Axis Rock Star • Weekly pay with competitive rates and transparent offers, • Comprehensive, affordable medical, dental, and vision coverage, • Company-matching 401(k) with immediate vesting, • State license and travel reimbursement, • Generous referral bonuses, • Pet-friendly assignments, • Personalized housing options that fit your lifestyle, • A single-point-of-contact recruiter who actually answers At Axis, you`re more than just a number. With a dedicated recruiter as your single point of contact, you get a personalized experience backed by a decade-plus of top industry rankings. Apply today and see why so many travelers stick with Axis contract after contract. Axis is an Equal Opportunity Employer About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth