Chat jobs in Savannah, GeorgiaCreate job alerts

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements:, • High School Diploma or GED Preferred:, • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:, • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days’ vacation per year, prorated based on start date), • Paid sick leave as determined by state or local ordinance (prorated based on start date), • 11 Paid holidays (4 floating holidays, prorated based on start date), • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements:, • High School Diploma or GED Preferred:, • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:, • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days’ vacation per year, prorated based on start date), • Paid sick leave as determined by state or local ordinance (prorated based on start date), • 11 Paid holidays (4 floating holidays, prorated based on start date), • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

Cynet Health is seeking an experienced Progressive Care Unit Registered Nurse for an exciting Travel Nursing job in Savannah, GA. Chat live with one of our recruiters 24x7 on our website @ .

Cynet Health is seeking an experienced Interventional Radiologist for an exciting Travel Allied job in Savannah, GA. Shift: 4x10 hr days Start Date: 05/25/2026 Duration: 10 weeks Pay: $2609 / Week About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ or schedule a call

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a highly skilled and dedicated Credentialed Tax Professional to join our team. The ideal candidate will possess a strong understanding of federal and state tax laws, exceptional attention to detail, and a passion for delivering outstanding service to clients. This role involves providing expert tax advice, preparing accurate tax returns, and supporting clients through complex tax situations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Prepare and review individual federal and state tax returns with accuracy and efficiency., • Utilize government resources, professional tools, and internal expertise to research and deliver clear, accurate tax guidance in everyday language., • Apply company policies, procedures, and best practices to resolve tax-related inquiries and troubleshoot client issues., • Maintain detailed and accurate documentation of all client interactions and case resolutions., • Assist clients with tax planning strategies and identify opportunities for deductions and credits., • Stay current with changes in tax laws and regulations to ensure compliance and provide up-to-date advice., • Collaborate with internal teams to improve processes and enhance the client experience., • Support clients via video, phone, and chat, delivering professional, friendly, and reassuring service., • Ensure all work complies with legal standards, ethical guidelines, and company policies. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years or older., • High school diploma or equivalent required; Bachelor’s degree in Accounting, Finance, or a related field preferred., • Active, unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or other recognized Tax Preparer credentials., • Must hold or be able to obtain any required state licenses, certificates, permits, or bonds., • Active PTIN (Preparer Tax Identification Number)., • Recent experience preparing individual 1040 tax returns., • Proficient with tax software and general computer operations., • Must have or be willing to obtain a dedicated, hardwired internet connection.

Job DescriptionFounded in 2005 by occupational therapist Kim Strunk, Hopebridge has grown into a leading provider of pediatric autism therapy. We use a collaborative, multidisciplinary model that includes Applied Behavior Analysis (ABA), speech therapy, and occupational therapy. By combining these services, we create individualized treatment plans that help each child build skills, improve communication, and gain independence. Why BCBAs Choose Hopebridge • Total Compensation: $81,000 - 124,000, including base salary and achievable bonuses, • Clinician-Designed Bonus: Earn bi-weekly rewards based on client engagement — your hard work is recognized, • Work-From-Home Days: Two days per month for administrative work, treatment planning, and POCs, • Ethical Caseloads: Manage 8-10 learners, • Clear Career Growth: Advance from BCBA → Lead BCBA → Senior BCBA → Assistant Clinical Director → Clinical Director → Regional BCBA, • Immersive Onboarding: Get introduced to our culture, mission, and values, • Hands-On Training: Shadow experienced clinicians, review cases, and receive one-on-one mentorship, • Support & Mentorship: Interdisciplinary leadership, mentorship from Clinical Directors, and a strong regional support team., • No Non-Competes: Your career, your choice—grow with us, without restrictions What We Offer You, • Full medical, vision, and dental coverage options, • 401(k) with matching, • Short-term & long-term disability insurance, life insurance, pet insurance, and more, • 20 days of PTO in your first year, • 8 paid holidays, including 1 flex day, • 2 professional development days per year, • $500 yearly professional development stipend, • Free CE events on PFA/SBT, HRE, PEAK, and neurodiversity-affirming practices, • Master’s degree in ABA, Special Education, Psychology, or a related field is required, • Valid BCBA certification and licensure in applicable states is required Ready to Make an Impact? Here’s What You Can Expect, • Quick online application, • Chat with a recruiter on your schedule, • Virtual interview with a Regional BCBA, • Fast feedback and offer—no long waits Join a company that values your expertise, prioritizes your growth, and champions ethical care. Apply today and take your ABA career to the next level!

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description If you love cars and have a passion for people, you may have found your future. As a family-owned business, we are always looking for new talent. We are committed to: • Exceeding customer expectations, • Expert product knowledge, • Striving for excellence We invest in our staff. Our team members are Trained and Certified and receive continuing education each year for as long as they are employed. Retention and promotion from within are the cornerstone of our human resources planning. We believe in cross-training and team orientation. The more you know the stronger you are. Our employees have opportunities with the entire Lee family. Benefits: • Paid Time Off, • 401(K) Retirement Plan, • Medical, Dental, Vision Insurance Options Responsibilities, • Answer customer calls and establish follows-up with sales appointments, • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates, • Provide customers with initial product information and direct them to the appropriate dealership resources, • Present initial financing options based on customer needs, • Follow up with leads that are not ready to make an appointment or no-show, • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management, • Utilize CRM tracking system dailyQualifications, • At least one previous role based in customer service experience, • Excellent teammate with collaborative attitude and eagerness to improve, • Prompt and courteous demeanor, • Positive and hardworking personality, • Strong computer skills, • Valid driver’s licenseWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Axis Medical Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Savannah, GA. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks TOP RANKED TRAVEL NURSING COMPANY IN THE NATION BY BLUEPIPES Description Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate [VMS Shift] shift CT Tech opening in Savannah, Georgia. This job is expected to close within 30 days. Job Summary • Specialty: CT Tech, • City: Savannah, • State: Georgia, • Start Date: 04/13/2026, • End Date: 07/13/2026, • Shift Hours: 6:30PM - 7:00AM, • Active and Unencumbered State License Since 2004, Axis Medical Staffing has excelled in connecting adventurous travel nurses with amazing opportunities throughout the country, setting us apart from the rest. We`re not a small, inexperienced company; in fact, we offer a vast range of nationwide travel nursing contracts, rivaling even the largest corporate "big box" staffing agencies. Our passion lies in helping our travelers achieve their career goals while delivering an unforgettable travel nursing experience. Rock Star Status • BetterNurse.org names Axis the Best Travel Nursing company in 2025, • BluePipes Names Axis the #1 Travel Nursing Agency in 2024, • VeryWell Health recognizes Axis as having the best customer service in 2024, • Inc. 5000 Recognizes Axis Medical Staffing as a fastest growing company in 2024, • Competitive Compensation Paid Weekly, • Personalized Housing Options, • Comprehensive & Affordable Health Insurance, • Pet Friendly – We pay for pet deposits!, • Company matching 401k with immediate vesting, • State license and Travel reimbursement, • Single point of contact recruiter Axis is an Equal Opportunity Employer About Axis Medical Staffing: We Don't Work with Just Anybody, We Work with Frickin' Rock Stars! RANKED AS THE TOP TRAVEL NURSING COMPANY IN THE NATION FOR 2022 BY BLUEPIPES So why Axis? Well, sometimes it's easier to describe ourselves as what we're not. We're not your average corporate big box staffing company. We're not sleazy business people in bad suits pushing around resumes, lying or overselling contracts. We're not a tiny, inexperienced company either, we have the same amount of nationwide positions as those giant corporate staffing companies. We've been placing top talent in adventurous travel contracts since 2004 and we can prove we're different from the rest. Benefits: • Industry Leading Compensation Packages, • Medical, Dental, Vision, • Company Matching 401k & Immediate Vesting, • Direct Deposit, Online Pay Access & Weekly Pay, • Completion Bonus Opportunities, • Paid Personalized Housing Options, • Housing Stipend, • State License Reimbursement, • Dedicated Recruiter

Axis Medical Staffing is seeking an experienced Interventional Radiologist for an exciting Travel Allied job in Savannah, GA. Shift: 4x10 hr days Start Date: ASAP Duration: 13 weeks TOP RANKED TRAVEL NURSING COMPANY IN THE NATION BY BLUEPIPES Description Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate [VMS Shift] shift Interventional Radiology opening in Savannah, Georgia. This job is expected to close within 30 days. Job Summary • Specialty: Interventional Radiology, • City: Savannah, • State: Georgia, • Start Date: 04/30/2026, • End Date: 07/30/2026, • Shift Hours: 7:00AM-5:30PM, • Active and Unencumbered State License Since 2004, Axis Medical Staffing has excelled in connecting adventurous travel nurses with amazing opportunities throughout the country, setting us apart from the rest. We`re not a small, inexperienced company; in fact, we offer a vast range of nationwide travel nursing contracts, rivaling even the largest corporate "big box" staffing agencies. Our passion lies in helping our travelers achieve their career goals while delivering an unforgettable travel nursing experience. Rock Star Status • BetterNurse.org names Axis the Best Travel Nursing company in 2025, • BluePipes Names Axis the #1 Travel Nursing Agency in 2024, • VeryWell Health recognizes Axis as having the best customer service in 2024, • Inc. 5000 Recognizes Axis Medical Staffing as a fastest growing company in 2024, • Competitive Compensation Paid Weekly, • Personalized Housing Options, • Comprehensive & Affordable Health Insurance, • Pet Friendly – We pay for pet deposits!, • Company matching 401k with immediate vesting, • State license and Travel reimbursement, • Single point of contact recruiter Axis is an Equal Opportunity Employer About Axis Medical Staffing: We Don't Work with Just Anybody, We Work with Frickin' Rock Stars! RANKED AS THE TOP TRAVEL NURSING COMPANY IN THE NATION FOR 2022 BY BLUEPIPES So why Axis? Well, sometimes it's easier to describe ourselves as what we're not. We're not your average corporate big box staffing company. We're not sleazy business people in bad suits pushing around resumes, lying or overselling contracts. We're not a tiny, inexperienced company either, we have the same amount of nationwide positions as those giant corporate staffing companies. We've been placing top talent in adventurous travel contracts since 2004 and we can prove we're different from the rest. Benefits: • Industry Leading Compensation Packages, • Medical, Dental, Vision, • Company Matching 401k & Immediate Vesting, • Direct Deposit, Online Pay Access & Weekly Pay, • Completion Bonus Opportunities, • Paid Personalized Housing Options, • Housing Stipend, • State License Reimbursement, • Dedicated Recruiter

Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in Savannah, GA. Shift: 3x12 hr nights Start Date: 05/25/2026 Duration: 8 weeks Pay: $1864 / Week About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ or schedule a call

Job Description Overview CALL CENTER REPRESENTATIVE JOB OPENINGS We are looking for call center reqpresentatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. This is a great opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Lead fact-finding discussions to determine the best options for the customer, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. This is a great opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Lead fact-finding discussions to determine the best options for the customer, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview CONTACT CENTER REPRESENTATIVE (FULL-TIME) We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. You will be responsible for answering inbound and outbound calls, handling customer questions and complaints and seizing opportunities to upsell products when they arise. Candidates should have a social and positive demeanor, a strong work ethic, and have a track record of working well with customers. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Lead fact-finding discussions to determine the best options for the customer, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Call Center Agents in the area to join our rapidly growing team. You will be responsible for handling inbound phone interactions with residential and business customers, managing the customer experience, and educating and up-selling customers on products and services. Candidates should be highly reliable, have excellent communication skills, and be willing to learn on the job constantly. Both full-time and part-time options are available, with multiple shifts and scheduling options. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers across the country each week to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Ensure first-call resolution through problem-solving and effective call handling., • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems., • Lead fact-finding discussions to determine the best options for the customer., • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and stay up-to-date on changes to the program, systems, and processes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of the Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview SAVANNAH CALL CENTER JOBS We are looking for customer service agents in the Savannah, GA area to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions. In this role, you will handle inbound calls, troubleshoot basic technical issues, assist callers with product and process related inquiries while representing some of the most recognizable brands in the world. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. This is an on-site, entry-level position with competitive compensation located at OnBrand24 (an MCI Company) in Savannah, GA. This is a wonderful opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. You will be responsible for answering inbound and outbound calls, handling customer questions and complaints and seizing opportunities to upsell products when they arise. Candidates should have a social and positive demeanor, a strong work ethic, and have a track record of working well with customers. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Lead fact-finding discussions to determine the best options for the customer, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview CALL CENTER AGENT (HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. This is a great opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Lead fact-finding discussions to determine the best options for the customer, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Doctor of Medicine | Family Practice Location: Pooler, GA Employer: Curative Pay: $230,000 to $250,000 per year Start Date: ASAP About the Position Family Medicine Opportunity in Georgia - Live in Savannah Join a well-established outpatient primary care clinic in the Savannah area that offers work/life balance, no call, and strong administrative support. Secure this opportunity now and chat with us today to learn more! Practice Setting Outpatient-only Family Medicine position- average 15-16 PPD Modern facility with state-of-the-art technology and EMR Extensive support staff to assist with administrative tasks No inpatient responsibilities, no call, no weekends, and no nights Compensation and Benefits Competitive base salary of $230K-$250K with performance-based bonus incentives Signing bonus, relocation assistance, residency stipend, and student loan support Full benefits package, including health, dental, vision, life, disability, malpractice, PTO, and CME J1/H1B visa sponsorship available; 2025 residents welcome to apply Location Highlights Live in historic Savannah, Georgia - a city known for its charm, rich culture, and coastal beauty Easy access to beaches, outdoor recreation, and downtown life Cost of living is nearly 10% lower than the national average Safe neighborhoods with highly rated public and private schools Thriving local economy with a strong sense of community Job ID- (JN -032023-28611)

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you tech-savvy and enjoy helping others? Join our team as a Technical Support Representative and assist customers with troubleshooting and resolving technical issues. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Provide first-level technical support via phone, chat, or email., • Troubleshoot hardware, software, and connectivity issues., • Guide customers through step-by-step solutions., • Document all technical issues and resolutions in the system., • Escalate unresolved issues to higher-level support teams., • Stay updated on product knowledge and technical procedures., • Maintain high customer satisfaction through effective communication. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older., • High school diploma or GED required., • Fluent in English and Spanish., • Basic understanding of computer systems and troubleshooting., • Strong analytical and problem-solving skills., • Excellent communication and customer service abilities., • Previous tech support or IT helpdesk experience is a plus.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. • Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.), • Take care of the product being tested and use it responsibly, • Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.), • Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses), • There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm, • Write reviews as requested in the In-Home Usage Test Daily Schedule for each project, • Ability to follow specific instructions, • Excellent attention to detail and curious spirit, • Be able to work 15-25 hours per week and commit to a certain routine, • Have access to a computer and a reliable internet connection, • Very competitive pay rate, • Weekly pay, • Work around your own schedule, • Learn about an exciting industry, • Telecommute (you can work from home, work or school), • Most of the time you can keep the product you tested

Job DescriptionCrafting Brighter Futures for Families Positioned at the forefront of specialized financial services, our company helps families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role Overview: As a remote Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: * Engage with clients to understand their financial goals and concerns. * Present tailored solutions to safeguard their assets effectively. * Maintain a pulse on the industry, ensuring you offer the best and most updated advice. * Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? * Remote Work: Enjoy the benefits of a work-from-home full-time role that has flexible hours. * Unlimited Earning Potential: Your dedication determines your earnings*. * Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! * Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: No stringent qualifications needed. We believe in potential., 2. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. * When will I hear back after applying? Typically, within 24 hours. * Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. * What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. • This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Job Description Overview CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will identify customers' needs, research every issue, provide solutions, and upsell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be highly reliable, have excellent communication skills, and be willing to learn on the job. Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position. While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a contact center environment is a plus. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Lead fact-finding discussions to determine the best options for the customer, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview TECHNICAL SUPPORT REPRESENTATIVE (FULL-TIME) As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone. This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview FINANCIAL SERVICES REPRESENTATIVE (FULL-TIME) We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients. We are seeking qualified professionals who will work to ensure our organization is providing world class service to our members, employees, and our communities. In this role you will work directly with bank customers providing product and account information, resolving customer issues, and answering customer questions regarding bank processes. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat, • Listen to customers, understand their needs, and resolve customer issues, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize knowledge base and training to accurately answer customer questions, • Create and maintain customer CRM records with accurate call details, • Accurately document call resolution in appropriate systems, • Strictly follow client process for handling financial issues and inquiries, • Comply with requirements surrounding confidential information and personal information, • Follow all required scripts, policies, and procedures, • Adhere to all attendance and work schedule requirements including all scheduled training Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a bilingual communicator with a passion for delivering exceptional customer experiences? We’re hiring Customer Service Representatives to support banking customers across the country. This is an entry-level role with paid training, ideal for individuals who are empathetic, tech-savvy, and eager to grow in a fast-paced environment. You’ll be part of a dynamic team handling inbound customer service, help desk, and back-office processing for both commercial clients and government programs. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound calls, emails, and live chats in a courteous and professional manner, • Listen actively to understand customer needs and provide accurate solutions, • Troubleshoot basic technical issues and escalate complex cases appropriately, • Ensure first-call resolution through effective problem-solving, • Follow client-specific processes and scripts with professionalism, • Use internal knowledge bases and training materials to answer inquiries, • Maintain accurate customer records in CRM systems, • Document call outcomes and resolutions clearly and thoroughly, • Handle financial inquiries with strict adherence to compliance and confidentiality standards, • Meet attendance and training requirements consistently Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent required, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required), • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description On-Call IT Field Technician – PC, Mac, POS and TV Mounting • Location: Multiple U.S. Cities (Local, Onsite Support), • Job Type: Independent Contractor (1099), • Pay: $35 per hour (on-site), • Schedule: Flexible – You accept jobs based on your availability Important Note This is an on-call, 1099 independent contractor role with full flexibility and no guaranteed hours. You set your availability and driving radius, and we send jobs that match your proximity and skills. About the Role Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site. Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems. Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience. Responsibilities • Troubleshoot and repair Windows and macOS issues, • Resolve WiFi, router, and wired network problems, • Install and configure printers and scanners, • Replace or upgrade hardware components, • Reinstall operating systems using bootable tools, • Document work and communicate clearly with customers, • Install and support POS systems and run Cat5e or Cat6 cabling, • Two or more years of experience in IT support or field service, • Strong networking and diagnostic skills, • Reliable transportation and valid driver’s license, • Ability to work independently and provide professional customer service, • Ability to lift up to 50 lbs, • IT and POS work: $35 per hour for time on site, • Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required, • Flexible scheduling — accept only the jobs that match your route and availability, • National brand recognition and continuous job offers, • Dispatch and tech support team available to assist remotely What to Expect After You Apply • Intro Call – A recruiter will contact you for a quick chat, • Onboarding – Complete paperwork and tax forms electronically, • Background Check – Mandatory before activation, • Set Your Availability – You enter your availability in our tech portal, • Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are currently seeking experienced Bilingual Financial Service Representatives to support both inbound and outbound service initiatives for our Financial Services clients. This role is ideal for professionals who are passionate about delivering exceptional service and are committed to supporting our members, employees, and communities with excellence. As a Financial Services Representative, you will engage directly with banking customers providing product and account information, resolving inquiries, and guiding them through banking processes. We’re looking for individuals with strong communication skills, a willingness to learn, and a dependable work ethic. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Respond to customer inquiries via phone, email, and live chat in a professional and timely manner, • Understand customer needs and provide accurate solutions, • Escalate complex issues to appropriate teams when necessary, • Ensure first-call resolution through effective problem-solving, • Follow client-specific procedures and maintain professionalism at all times, • Use internal knowledge bases and training materials to answer questions accurately, • Maintain detailed and accurate CRM records of customer interactions, • Handle financial inquiries with strict adherence to confidentiality protocols, • Comply with all scripts, policies, and procedures, • Meet attendance and training requirements consistently Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Minimum age: 18 years, • High School Diploma or equivalent, • At least 3 years of experience in a call center environment, • Minimum 1 year in a customer service role, • Ability to multitask across multiple systems while engaging with customers, • Typing speed: 30–45 WPM, • Fluent in English (spoken and written), • Proficiency with Windows PC applications and ability to learn new systems, • Basic knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, SharePoint), • Strong organizational and communication skills, • Customer-focused mindset: empathetic, patient, and responsive, • Reliable attendance and punctuality, • Strong problem-solving and decision-making abilities, • Ability to thrive in a fast-paced, dynamic environment, • Excellent interpersonal skills and team collaborationPreferred Qualifications, • Associate’s degree or higher, • Experience in banking or financial services, • Proven data-entry and professional writing skills, • Bilingual in Spanish

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring Customer Care Representatives to support inbound service projects for a wide range of clients including government programs and some of the world’s most recognizable brands. In this role, you’ll identify customer needs, research and resolve issues, and recommend new products and services to enhance the customer experience. If you're a patient, empathetic communicator who enjoys helping others and solving problems, this could be the perfect opportunity for you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound calls in a courteous, timely, and professional manner, • Resolve customer concerns with a focus on first-call resolution, • Research internal systems to locate missing information and collaborate with other departments as needed, • Accurately document customer interactions and claims, • Use training and knowledge base tools to answer questions while following scripts, policies, and procedures, • Maintain confidentiality and handle sensitive information with care, • Escalate complex issues to the appropriate team or supervisor, • Stay current with program updates by attending training sessions and reviewing new materials, • Meet all attendance and scheduling requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Ability to type at least 20 words per minute, • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and follow-up skills, • Conflict resolution and negotiation abilities, • Customer-focused: empathetic, patient, and responsive, • Able to multitask, stay organized, and self-manage, • Comfortable in a fast-paced, dynamic environment, • Excellent interpersonal skills and a collaborative mindset Preferred (Not Required) • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative roles, • Experience in a contact center or government-related work

Were looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. Welcomes and registers Hotel guests, explaining the accommodations and establishing credit or method of payment Checks guest out of the Hotel, preparing and explaining billing Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum guest satisfaction. Works with guests pre-arrival and in-house to ascertain preferences and provide insightful recommendations Conducts pre-arrival process to assist future guests to arrange services including, but not limited to, local tours, dining reservations, shipping packages, various transportation methods, and researching different vendors and service providers Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible * Resolves guest complaints; assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in-person, phone, Four Seasons chat, and by email Utilize a variety of software programs. Communicate with internal personnel and departments via radio, internal systems, and phones Chat guests via messenger application and utilize Hyatt guest loyalty recognition program Concierge system to track all requests and Opera to ensure proper billing Assure that desk collateral and information for restaurants, wineries, museums, attractions, maps and other local attractions are updated and current. Knows what activities are available in the Savannah area and establish close contacts with vendors in these areas in order to provide information, ticketing and reservations for guests. Fully knowledgeable in all emergency procedures. Accurate preparation of VIP, complimentary, house use rooms, and out of order lists. Ensure proper registration of guests and credit procedures are followed. Distribution of all nightly reports. Maintaining a professional appearance & presence during shift period All other duties as assigned by leadership

Customer Service / Remote] - Anywhere in U.Health-Dental-Vision / 401(k) plan / Time Off - As a Customer Support Specialist, you will: Provide exceptional customer service through phone, email, and chat support; Troubleshoot and resolve technical issues for clients; Collaborate with cross-functional

Customer Service / Remote] - Anywhere in U. Up to $80,000-yr / Medical-Dental-Vision / Automatic 401k contribution / At home office set up / Open vacation policy - As a Chat Support Associate, you will: Provide prompt and efficient customer service through chat support for Vetcove users; Troubleshoo

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a detail-oriented and customer-focused Virtual Banker to support clients through digital banking channels. This role involves managing customer inquiries, processing transactions, and providing guidance on financial products via phone, chat, and email. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Respond to customer inquiries through phone, chat, and email., • Assist clients with account access, digital banking tools, and online transactions., • Support bill payments, fund transfers, and account updates., • Identify customer needs and recommend suitable banking products., • Ensure compliance with security protocols and regulatory standards., • Escalate complex issues to appropriate departments when necessary. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • High School Diploma/GED, • 1–2 years of experience in banking or customer service., • Strong communication and computer literacy skills., • Familiarity with digital banking platforms and tools., • Ability to multitask in a fast-paced environment.

Amazon needs you as a flex driver Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

Job Description Overview CUSTOMER CARE REPRESENTATIVE JOB OPENINGS We are looking for customer care representatives to support projects for a wide variety of clients. You will be responsible for answering inbound calls, handling customer questions and complaints, and seizing opportunities to upsell products when they arise. Candidates should have a social and positive demeanor, a strong work ethic, and have a track record of working well with customers. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview ENERGY CUSTOMER CARE REPRESENTATIVE (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their best when they’re happy. This is an on-site call center position and a chance to work indoors in a fun and energetic environment. Our training will make you an expert in Fortune 500 products and state of the art communications technology. Following a fun, best in class training, you will help customers by offering them product and pricing recommendations. With MCI, you’ll earn commission on top of your hourly wage and through daily contests. This is a rare opportunity to share in the vision and success of a growing company. A job that will keep you engaged, smiling and earning more money every year. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this position, you will be responsible for handing inbound and outbound sales calls to business prospects in order to provide product and pricing recommendations. Energy customer care representatives are responsible for all aspects of the sales cycle and pipeline management including prospect identification, quote, sales verification and post-sale retention when required. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this roles, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program however we can usually find something that works for everyone. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview INBOUND TECHNICAL SUPPORT OPENINGS As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone. This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Kickstart your career with us! We’re hiring Bilingual Customer Service Representatives to join our growing team and support inbound customer service, help desk, and back-office operations for both commercial clients and public sector programs. In this role, you’ll handle inbound inquiries, assist with product and process-related questions, and troubleshoot basic technical issues all while representing some of the most recognized brands in the world. If you’re a strong communicator with a passion for helping others, we want to hear from you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls in a courteous and professional manner, • Resolve customer issues with first-call resolution strategies, • Research and coordinate with internal departments to resolve inquiries, • Accurately document customer interactions and claims in CRM systems, • Use internal knowledge bases and training to answer questions confidently, • Follow all required scripts, policies, and confidentiality protocols, • Escalate complex issues to supervisors when needed, • Stay current on program updates through training and team meetings, • Meet all attendance and schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Strong problem-solving, conflict resolution, and customer service skills, • Able to multi-task, stay focused, and work independently, • Team-oriented with a positive, customer-first mindset, • Comfortable in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description Overview TELCOM CUSTOMER CARE REPRESENTATIVE (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their best when they’re happy. This is an on-site call center position and a chance to work indoors in a fun and energetic environment. Our training will make you an expert in Fortune 500 products and state of the art communications technology. Following a fun, best in class training, you will help customers by troubleshooting any overlooked options and offering them new products and services. With MCI, you’ll earn commission on top of your hourly wage and through daily contests. This is a rare opportunity to share in the vision and success of a growing company. A job that will keep you engaged, smiling and earning more money every year. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience