Are you a business? Hire chat assistant candidates in New York, NY
Job Description Role Overview: Mtech Distributors is seeking a full-time Technical Support Specialist to join our team. This position includes weekdays and weekend shifts, supporting our suite of software and equipment offerings, including SuperSonic POS, Userve POS, Figure POS, and payment processing solutions. Mtech Distributors is a leading provider of POS systems, credit card processing, back-office solutions, ATM services, and more, serving businesses nationwide. We pride ourselves on delivering white-glove service in a dynamic, fast-paced environment. This role involves working 3-4 days in our office and 1-2 days in the field, assisting with system installations and training at client locations. Every day brings new challenges and opportunities in a fun and engaging workplace. We will provide comprehensive training on all necessary systems and processes. Key qualities we value include a willingness to learn, patience and understanding when working with diverse business owners, excellent written and verbal communication skills, and a strong aptitude for technology. Responsibilities: Provide top-tier support via phone, live chat, and email to our diverse customer base of small-business owners across the U.S., becoming the face of Mtech Distributors. Diagnose and troubleshoot technical issues, including POS systems, payment terminals, wiring, and networking. Configure computers for basic networking tasks (disabling firewalls, setting static IPs, opening ports, and static route configuration). Assemble and provision POS bundles and credit card machines, manage inventory, and maintain office organization alongside the team. Travel to client sites for installations and training, which may include climbing ladders, running CAT-5 cabling, and delivering hands-on technical support. Occasional paid travel outside the region, with same-day return trips as needed. Qualifications: Exceptional communication, typing, and interpersonal skills. Patience and understanding when working with customers from various backgrounds. Basic to intermediate IT knowledge, including IP addresses, routers, networking, and familiarity with Microsoft Excel. Ability to work independently and collaborate effectively with a team. Valid driver’s license and reliable transportation. Ability to lift up to 50 pounds. No prior experience with our systems is required—training will be provided. A positive attitude, willingness to learn, and motivation to support our customers are essential. Job Details: Job Type: Full-time Expected Hours: Up to 40 per week Benefits: Competitive pay Paid Vacation End of Year Bonus Growth opportunities within the company Dynamic and supportive work environment
We are seeking motivated and dedicated line cooks to join our culinary team. As a Junior Chef, you will play an essential role in preparing meals that align with our mission to EAT FOR A CAUSE . This is an opportunity to work in a supportive, purpose-driven environment while honing your culinary skills. A great for someone starting out in the culinary field and looking to build foundational skills. Key responsibilities: 1. Assisting Line Cooks: Junior chefs support more experienced chefs in meal preparation, such as chopping ingredients, cooking basic dishes, and helping with plating. 2. Learning and Development: It is a role meant for learning and gaining hands-on experience. Junior chefs are trained in different kitchen techniques and stations, allowing them to grow their skills. 3. Kitchen Organization: They are often responsible for maintaining cleanliness, keeping workstations organized, and assisting with inventory management. They ensure efficient flow of the kitchen. 4. Preparation and Mise en Place: Junior chefs are responsible for preparing ingredients (mise en place) so that the kitchen runs efficiently during service hours. 5. Basic Cooking Tasks: They may handle simple cooking tasks such as grilling, frying, and baking under supervision, as well as garnishing dishes. ONLY CHATTING WITH APPLICANTS SHOWING SELF IMAGE