Job Title: Vehicle Service Advisor Location: 2311 Forest Avenue, Staten Island, NY 10303 Job Type: Full Time Reports To: Service Manager Job Summary We are seeking a highly motivated Vehicle Service Advisor to join our team. The ideal candidate will be the bridge between customers and our service department, ensuring top-notch customer satisfaction while coordinating vehicle repairs and maintenance. If you have excellent communication skills, technical knowledge of automobiles, and a passion for customer service, we want to hear from you! Key Responsibilities - Customer Service & Communication - Greet customers in a friendly and professional manner. - Listen to customer concerns and accurately document vehicle issues. - Provide detailed explanations of recommended services and repair costs. - Maintain clear and consistent communication with customers throughout the service process. - Ensure a positive customer experience by addressing concerns and following up post-service. - Schedule appointments and manage the daily service workflow. - Assign work orders to technicians based on their expertise and workload. - Coordinate with the parts department to ensure timely availability of necessary components. - Monitor the progress of repairs and update customers as needed. - Prepare accurate and detailed repair orders and estimates. - Ensure all service documentation is completed and recorded properly. Recommend preventive maintenance services based on manufacturer guidelines. Inspect completed work to ensure it meets company and industry standards. Qualifications & Requirements - Excellent communication, interpersonal, and organizational skills. - Ability to multitask in a fast-paced environment. - Valid driver’s license. Benefits - Competitive salary - Paid time off and holidays. - Employee discounts on services and parts. If you are passionate about the automotive industry and have a customer-first mindset, apply today and become a valued member of our team!
United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME
Company in Brooklyn look to hire an aggressive person with customer service skills. Must have knowledge in QB