331 Best service advisor Jobs in Portland, Oregon (October 2025)

Northwest Portland Area Indian Health Board

Director of Finance

2 days ago

Portland

Job Description:\n\nJob Title: DIRECTOR OF FINANCE Reports to: EXECUTIVE DIRECTOR Salary Range: $145,000 – $195,000 annually Benefits: Health, Vision, & Dental Insurance, Retirement Contributions, PTO, and Paid Holidays Funded Through: INDIRECT Classification: Exempt Status: Full-Time (1.0 FTE), Regular w/ Benefits Location: Portland, OR, or remotely from Washington or Idaho JOB SUMMARYAbout the Northwest Portland Area Indian Health Board (NPAIHB) The Northwest Tribes have long recognized the need to exercise control over the design and development of health care delivery systems in their local communities. To this end, they formed the Northwest Portland Area Indian Health Board (also referred to as NPAIHB or "the Board") in 1972. Guided by a vision of "Health and Wellness for the Seventh Generation," NPAIHB is a 501(c)3 designated (non-profit) organization and Tribal organization, P.L. 93-638, under the Indian Self-Determination and Education Assistance Act (ISDEAA) serving the 43 federally recognized Tribes in the states of Idaho, Oregon, and Washington (Northwest Tribes). Tribes become voting members of the Board through resolutions passed by their governing body. Each member Tribe designates a delegate to serve on the NPAIHB Board of Directors. Led by our Board of Directors (NPAIHB Delegates), NPAIHB's mission is to "eliminate health disparities and improve the quality of life of American Indians and Alaska Natives by supporting Northwest Tribes in their delivery of culturally appropriate, high-quality health programs and services." We have a staff of over 120 professionals dedicated to advancing Tribal health for the 7th generation in the Pacific Northwest. Position Summary The Director of Finance (DF) provides leadership and operational oversight of the NPAIHB Finance Department and is responsible for all financial operations of the organization, including all audits. The ensures that NPAIHB's Finance Department has strong internal controls and appropriate separation of duties. Maintains or oversees the maintenance of Generally Accepted Accounting Principles (GAAP) and engages in active monitoring of NPAIHB compliance with all federal regulatory guidelines for NPAIHB's contracts and grants along with the internal controls mandate. The DF provides direct support to the Executive Director (ED), actively participates in the Management Team, and is responsive to all internal clients (NPAIHB staff), ensuring that internal clients receive timely, clear and supportive collaboration from Finance Department staff, leadership and the Board of Directors. The DF will be part of the Management Team and will be an essential staff member. The DF must be able to commute to the NPAIHB office located in Portland, Oregon. The DF reports to the Executive Director and is within the Administrative Division. This position is based at NPAIHB's offices in Portland, Oregon. Local travel and/or overnight travel outside of the area is required approximately 5% of the time. Essential Functions Finance Department Operations Leads the Finance Department, including hiring, training and managing staffProvides oversight and accountability for all Department activities, including accounts payable, accounts receivable, payroll, fund accounting, budgeting, and financial reportingAnalyzes and interprets financial data and presents the information with reports and presentations to the NPAIHB Delegates/Board of Directors and Executive Director. Oversees the preparation of all budgets and financial reportsNPAIHB Financial statements, reports, chartsPortland Area Regional Specialty Referral Center (RSRC) Financial statements, reports, chartsConsolidated Financial statements, reports, chartsOversees the management of all internal and external audit and tax functions, coordinating with outside auditors and accounting firms, as appropriateLeads risk assessments and manages special initiatives that extend beyond traditional operations, ensuring thoughtful analysis and strategic execution to support organizational objectives.Provides technical assistance related to budgets and on-going grant managementKeeps up to date on the financial market to understand how to maximize company growth, determine ways to reduce costs, etc.Ensures that Finance Department communications with internal clients is clear, timely, and a part of on-going, meaningful collaboration.Communicates regularly with the ED and Board Treasurer.Attends monthly executive/finance committee meetings and Quarterly Board Meetings ComplianceEnsures compliance with the Office of Management and Budget's (OMB) Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (Uniform Guidance) in accounting for all grant funds, and the Indian Self Determination Education Assistance Act, P.L. 93-638, as amended by P.L. 103-413.Ensures Uniform Guidance compliance with all sub-awardsEnsure compliance with IRS regulations, including Form 990 requirements.Develops and/or updates all finance/accounting policies and procedures to support grant/contract compliance Ensures compliance with COSO internal controls mandateDevelop policies, procedures, internal control tools, and reports Documents and applies separation of duties and known best practices in all Department activities Develops, interprets, improves, and adheres to all NPAIHB policies and proceduresCollaborates with the ED or designee in budgeting, investment activities, risk assessments, and financial reporting to the NPAIHB Delegates/Board of DirectorsMakes recommendations on fundraising and investmentsServes as a Member of the NPAIHB Management TeamProvides organizational leadership, problem-solving, planning, advocacy, teamwork, and critical communications to NPAIHB staffCreates and maintains a culture of professional excellence, integrity, and rigorBuilds, in partnership with the Management Team, organizational strategies and policies to make efficient use of all human and financial resources, and uphold the fiduciary responsibility of NPAIHB Provides updates to the ED and/or NPAIHB Delegates/Board of Directors and its Committees as requested by the ED or designeeRepresents the NPAIHB at meetings with federal, state or other entities, as requestedAssists with special projects as assigned by the Executive Director or designee.*Upon completion of Probationary period (see "Qualifications") Supervisory ResponsibilitiesHire, train, and manage the Finance Department staff, conduct performance evaluations, and provide guidance on work assignments. Directly supervise two management-level Finance staff, including assisting with hiring, preparing performance evaluations, reviewing work plans, and assigning and reviewing workload. Handle staff complaints, resolve problems. Ensure staff comply with organizational policies, internal controls and applicable accounting standards or regulatory requirements. Works in collaboration with Executive Director and Human Resources on staff disciplinary procedures as outlined in the Program Operations Manual Other DutiesPerforms other duties as assigned by the Executive Director or designee Standards of ConductAct in service to the Tribes and Tribal communities we serveUphold the Mission, Values, and Vision of the NPAIHBMaintain the highest level of confidentiality with all NPAIHB information and documentationConsistently exhibit professional behavior and a high degree of personal and professional integrity and impartiality appropriate to the responsible and confidential nature of the positionExercise good judgment and initiative in performance of duties and responsibilitiesDemonstrate high emotional intelligence in the performance of all duties and responsibilitiesOrientation toward learning, innovation, service, and the building of second-line leadershipCommitment to building an organizational culture which centers NPAIHB's service to Tribes, promotes professional excellence, and builds an environment where employees grow and thriveCommitment to build an inclusive workplace across a range of identities and experiences, including (but not limited to) geography, age, gender identity, gender expression, sexual orientation, ethnicity, class, language, disability, religion, spiritual practices, and immigration statusSees diversity as a strength, and equity as a baselineWork in a cooperative manner with all levels of management and with all NPAIHB staffEffectively plan, organize workload, and schedule time to meet workload demandsUse reasonable judgment to consistently display professional work attire during normal business hours, and/or dress appropriately for the workday, space, or event in lieu of a formal dress codeBe present, available, and responsive for meetings and calls during regular working hoursCommit to sharing knowledge and building expertise by participating in all virtual spaces in our workplace with cameras onShow consideration by communicating effectively and building collective understandingRecognize that relationships are the cornerstone of NPAIHB's work by treating all NPAIHB Delegates/Board of Directors, partners, staff, and American Indian/Alaska Native people with dignity and respectParticipate willingly in NPAIHB activities QualificationsEducation Minimum education required:Master's degree in finance, accounting, or related field; and Additional education/certifications preferred:Master's Business AdministrationCertified Public Accountant Experience Minimum experience required:At least ten (10) years of demonstrated experience as a Director of Finance/CFO in a non-profit environment. At least five (5) years of demonstrated experience in the administration of Federal, State and private grants and contracts; preparation and submission of required grant/contract reports; and audit preparation and compliance.At least five (5) years of experience supervising professional staff. At least three (3) years of professional experience working with Tribes, Tribal organizations, Tribal communities, or Tribal health clinics. Additional experience preferred:Direct experience working with Northwest Tribes.Required Knowledge, Skills, and AbilitiesStrategist: Understands NPAIHB's perspective broadly as the role of DF's job description is not confined to the finance department only. DFs have to be more strategic and act as more of a business partner in assisting the ED. Translator:Translates financial key performance indicators of the organization into useful information for the ED and turn the ED's strategy into a financial plan that can be shared with the public or across the organization. Must feed actual results back to management and suggest ways to improve themFinancial information: Reports financial information to the board and approving all financial reports Spokesperson: Responsible to Executive Committee (serves as the Finance Committee) for any financial issues/updates, which includes communicating with NPAIHB Delegates/Board of Directors and motivating colleagues to execute NPAIHB's strategic plan. Broad technical knowledge: Has broad technical knowledge. Along with financial management and reporting, DFs should know the basics of credit, investment, and cash flow forecasting, information about technology systems, and much more. Risk manager: Serves as a trusted advisor regarding risk, especially as organizations become more complex. Not only do they need to identify, assess, and respond to ongoing and emerging risks to the organization, but they need to ensure compliance with a growing number of regulations and laws. Compliance: Serves as a trusted expert in nonprofit governance, FASB/GASB, GAAP, Uniform Guidance, COSO and all other applicable accounting standards or regulatory requirements. Negotiator: Has great negotiating skills.Finance Software: Has experience with Sage Intacct, Abila, Microix, Rippling, and/or PMS management system preferred. Office Suite Programs: Has proficiency with computer applications (specifically Word, Excel, PowerPoint, and other Microsoft Office Suite programs)Technical Writing: Has strong technical writing skills, including good spelling and grammatical skills, and the ability to produce polished writing under a deadlineCommunication: Has excellent interpersonal skills.Cross-cultural Differences: Is sensitive to cross-cultural differences, and able to work effectively within their context.Presenter: Is skilled at making professional oral presentations in Board and staff meetings, as well as in Tribal settings, if needed. Travel: Able to travel approximately 5% of the time.Probationary Period External applicants must agree to serve a minimum six-month probationary period during which time their employment can be terminated at will. For the purpose of evaluating job performance, internal applicants must agree to serve a minimum six-month probationary period when job duties change significantly. Work ConditionsPhysical Demands This position:Frequently involves sedentary work (exerting up to 10 pounds of force and/or a negligible amount of force to lift, carry, push, pull or otherwise move objects, including the human body)Occasionally involves light work (exerting up to 20 pounds of force and/or up to 10 pounds of force and/or a negligible amount of force to move objects)Physical Requirements This position:Consistently requires the ability to receive detailed information through oral communication and expressing or exchanging ideas or important instructions accurately, loudly, or quicklyConstantly requires working with fingers, rather than the whole hand or armConstantly requires repetitive movement of the wrists, hands, and/or fingersOften requires walking or moving about to accomplish tasksOccasionally requires standing and/or sitting for sustained periods of timeOccasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and armsOccasionally requires raising objects from a lower to a higher position, or moving objects horizontallyOccasionally requires stooping, which entails the use of the lower extremities and back musclesInfrequently requires crouching Typical Environmental Conditions The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions. Travel Requirements Local travel and/or overnight travel outside of the area is 5% of the time; mainly to attend Board and staff meetings when off site. Disclaimer The individual must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing a significant safety threat to self or others describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of a

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