Customer Service Representative (CSR)
hace 27 días
West Bronx, The Bronx
Customer Service: Greeting customers, answering questions, and offering advice on products.Sales Support: Assisting customers in finding the right products for their needs, making recommendations, and promoting special offers or sales.Product Knowledge: Maintaining an understanding of the store’s inventory, including tools, materials, and equipment.Processing Transactions: Handling customer purchases, including cash, credit, or debit payments. They may also process returns and exchanges.Stock Management: Assisting with inventory checks, restocking shelves, and ensuring that the store is well-organized.Safety Standards: Ensuring that customers are aware of any safety instructions related to hardware products and following safety protocols in the store.The role may also involve dealing with customers' special orders, providing assistance with tools and equipment, and helping maintain a clean and organized environment in the store. Would you like help preparing a job description or more details about specific responsibilities?