Customer Service jobs in Stony Brook, New York - Page 3Create job alerts

At Buffalo Wild Wings, thats just a Thursday night. Buffalo Wild Wings fuels moments worth sharing for our guests and for our team members.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Provides customer service to patients.

The AM will be required to meet and exceed both corporate and reg Account Manager, Manager, Business, Sales, Transportation, District Manager, Manufacturing, Accounting. The Account Manager (AM) is responsible for managing the sales process and driving profitable sales growth within an assigned sale

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Responsibilities: • Forge enduring customer relationships and proactively follow up to ensure continued satisfaction., • Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions., • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.Requirements:, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environment, • Bilingual Spanish preferred

Job DescriptionBenefits: • Hiring Bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description We are seeking a dynamic and experienced Commercial Insurance Account Manager. The successful candidate will be responsible for managing a portfolio of commercial insurance accounts, providing exceptional service to clients, and ensuring their insurance needs are met with tailored solutions. Responsibilities: • Serve as the primary point of contact for a portfolio of commercial insurance clients, • Analyze client insurance programs and recommend appropriate coverage enhancements or adjustments, • Identify new market opportunities and develop strategies to expand our customer base, • Build and maintain strong relationships with key clients, ensuring their needs are met, • Prepare and present insurance proposals and renewals to clients, • Process policy endorsements, certificates of insurance, and other administrative tasks accurately and efficiently, • Stay updated on industry trends, regulatory changes, and development of new insurance products to identify potential business opportunities Qualifications & Experience: • Current property and casualty license, • 2+ Years of experience preferred in commercial insurance marketing renewals, • Background in account management, sales, and negotiation with a strong knowledge of commercial insurance products and coverages, • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues, • Detail-oriented with strong analytical and problem-solving abilities, • Organizational skills with the ability to prioritize tasks effectively

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Opportunity for advancement, • Paid time off We are seeking motivated and driven Sales Representatives to join our team. If you thrive in a competitive setting and enjoy helping people protect what matters most, this is the perfect opportunity for you! As an Account Manager for Kaitlin Scott State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Superior acquires and partners with leading independent insurance agencies primarily in the Midwest and Eastern US. The company's mission is to improve the lives of its agency partners. Superior does this by creating a highly tailored plan for each of its agency partners to help them achieve their goals, and providing customized resources including accounting/finance, recruiting, HR, AMS/IT, marketing, and M&A support. Agency partners are aligned through long-term economic incentives while leveraging the benefits of best practices, scale, and resources across Superior's shared platform. Superior is backed by Tyree & D'Angelo Partners ("TDP"), a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP is currently investing out of its third fund and has managed and created over $3 billion of capital and company enterprise value. TDP has significant experience investing in service businesses and has completed over 1000 investment partnerships in its history. We are seeking a motivated Employee Benefits Account Manager to join our Mt Sinai office. As an Employee Benefits Account Manager, you will play a crucial role in providing day-to-day service to policyholders, colleagues, and insurance carriers. The Account Manager will also help drive growth and retention goals by delivering exceptional, timely, and professional service to our clients. Responsibilities: • Process insurance applications, changes, reinstatements, and cancellations., • Review applications for completeness and update policy records as needed., • Compile data on lapsed policies for automatic reinstatement and verify company records., • Respond promptly to customer, adjuster, and appraiser inquiries., • Maintain accurate claims, billing, and policy details., • Assist with marketing letters and overflow phone calls., • Cross-sell, up-sell, and provide quotes for policy changes or new business., • Follow up on open items and explain coverage to clients., • High School Diploma, College Education Preferred, • 3+ Years' Experience in Employee Benefits Account Management Preferred, • Current Life/Health License Preferred and/or no negative history to have a declined license

Job Description Come work for a locally, independently owned and operated, trusted leader in the construction industry! We’re in the heart of Long Island, New York, looking for a bright, ambitious, and experienced management professional to take our contact center of dispatchers to the next level. This Call Center Manager will work to build, lead, and optimize our customer contact center operations. Requirements What We’re Looking For: • 5 or more years of experience managing and developing a contact center team of Customer Service Representatives or Dispatchers for the construction industry., • Familiarity with Service Titan software or any other relevant CRM/industry-specific software (managing workflows, tracking KPIs, and optimizing scheduling)., • Strong work ethic & high degree of integrity., • Attentive to KPIs, metrics, and employee goals to help coach & develop a team., • Committed to delivering exceptional customer service., • Experience handling customer service disputes and complaints professionally., • Experience in handling multiple lead sources and tracking performance., • Skilled in hiring, developing, and retaining top talent to maintain a high-performing team., • Ability to analyze trends, implement solutions, and maximize efficiency. Key Responsibilities: • Manage, coach, and lead our diverse group of dispatchers to exceed their KPIs and goals for booking customer appointments and capturing sales., • Track and oversee all KPIs and metrics and adjust as necessary., • Stay on top of all booked customer appointments, ensuring that technicians are dispatched appropriately and have all pertinent customer information., • Responsible for conducting weekly performance reviews and providing each employee with appropriate targets for growth and development., • Develop and implement team training sessions., • Involved with lead aggregators to optimize conversions and track ROI., • When needed, hire, train, and retain top-performing contact center and dispatch professionals. Why Join/What Makes Us Great? • Competitive Pay + Bonuses ($75-95K/year base salary, DOE), • Medical Insurance, Life Insurance, 401(K) plan, Paid Time Off (Sick, Vacation, Personal), + Paid Holidays!, • Access to world-class trades-focused training and personal development and growth!, • We work with top-tier tools and technologies in our industry! We are an equal opportunity employer.

Job Description Job description Are you looking for a fast-paced environment with great earning potential? The demand for automotive services is increasing!!! -- Nissan of Smithtown is looking for several Call Center Representatives to keep up with the demand in phone traffic. Apply to be a member of our service or sales team today! JOB DESCRIPTION: Do you have experience in being a Telemarketer or Appointment Setter? We have the phone traffic to keep you busy. We operate the one of largest Nissan Sales and Service departments on Long Island. Salary and lucrative bonuses -- if you're motivated by money --Earn $40,000+ /year apply today. Responsibilities (include but not limited to): • Prospect daily for potential customers, • Call and email prospects in an effort to set an appointment., • Learn to overcome objections and ask for the appointment., • Prepare follow up literature to market to these clients., • Track activity and complete reports., • Some telemarketing experience preferred, • Outstanding communication skills in both verbal and written., • Confidence in your ability to be successful., • A desire to work in a commission, performance based, environment., • Great attitude with high energy personality., • Excellent customer service skills., • Professional appearance and work ethic., • Self-starter and self-motivated., • Huge Earning Potential, • Full Training & Support

Job Description We are seeking a dynamic and experienced Senior Commercial Lines Account Manager, up to 110k, but negotiable. Must have experience remarketing accounts. The book is comprised of clients from these industries: Construction, Real Estate, Restaurants. The successful candidate will be responsible for managing a portfolio of commercial insurance accounts, providing exceptional service to clients, and ensuring their insurance needs are met with tailored solutions. Responsibilities: • Serve as the primary point of contact for a portfolio of commercial insurance clients: Construction, Real Estate, and Restaurants, • Must have experience remarketing accounts, • Analyze client insurance programs and recommend appropriate coverage enhancements or adjustments, • Identify new market opportunities and develop strategies to expand our customer base, • Build and maintain strong relationships with key clients, ensuring their needs are met, • Prepare and present insurance proposals and renewals to clients, • Process policy endorsements, certificates of insurance, and other administrative tasks accurately and efficiently, • Stay updated on industry trends, regulatory changes, and development of new insurance products to identify potential business opportunities Qualifications & Experience: • Current property and casualty license, • 5+ Years of experience in commercial insurance in a similar role, • Background in account management, sales, and negotiation with a strong knowledge of commercial insurance products and coverages, • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues, • Detail-oriented with strong analytical and problem-solving abilities, • Organizational skills with the ability to prioritize tasks effectively

Job DescriptionBenefits: • License Reimbursement, • Salary Plus Commission, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • License Reimbursement, • Salary Plus Commission, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionJob Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order assembly and cleaning of the store. A CSR may be trained to make pizza, and other food items as part of their advancement with Domino's.

Job DescriptionDescription: ASSIST CUSTOMERS WITH PURCHASE OF VEHICLE Requirements:

Job DescriptionJob Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order assembly and cleaning of the store. A CSR may be trained to make pizza, and other food items as part of their advancement with Domino's.

Job DescriptionJob Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order assembly and cleaning of the store. A CSR may be trained to make pizza, and other food items as part of their advancement with Domino's.

Job DescriptionJob Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order assembly and cleaning of the store. A CSR may be trained to make pizza, and other food items as part of their advancement with Domino's.

Job DescriptionJob Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order assembly and cleaning of the store. A CSR may be trained to make pizza, and other food items as part of their advancement with Domino's.

Job DescriptionDescription: About Us: At Royal Apparel, we’re dedicated to providing exceptional service and support to our customers. As a valued member of our customer care team, you’ll help build trust and positive experiences with every interaction. If you're a strong communicator, problem-solver, and enjoy helping people, we want to hear from you! Job Summary: The Customer Service Representative (CSR) will handle inbound and outbound calls, emails, and chats to assist customers with inquiries, product/service support, order issues, and general concerns. The ideal candidate is friendly, organized, and comfortable using modern customer support tools and systems. You will be working in a more intimate setting as this is not a call center environment. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner, • Resolve product or service problems by clarifying the customer’s complaint, determining the cause, and offering solutions, • Maintain accurate records of customer interactions using CRM systems, • Collaborate with team members and other departments to ensure customer satisfaction, • Follow up with customers when necessary to ensure resolution, • Health, dental, and vision insurance, • Paid time off and holidays, • Retirement Plans-Roth/ 401(k) in addition to Profit Sharing Plans, • Training and career growth opportunities, • Year end Bonus Requirements: • High school diploma or equivalent (required); associate or bachelor’s degree (preferred), • 1+ year of customer service experience (call center or retail preferred), • Excellent verbal and written communication skills, • Strong problem-solving abilities and attention to detail, • Comfortable working with computers, CRM software, and customer support tools

Job Description WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Our portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations. • Open Positions - 5, • Location: Iselin, NJ Office or Hauppauge, New York Office (hybrid), • Available Shifts - 11:30AM - 8:00PM EST, 9:30AM - 6:00PM EST & 10:30AM - 7:00PM EST, • Hourly rate – $23.00 per hour Key Responsibilities: • Provide exceptional customer support for B2B clients, ensuring professional and efficient handling of incoming calls., • Log all customer interactions accurately in the Salesforce CRM system., • Cover topics such as product features, order placement, shipping, warranty, and stock availability., • Troubleshoot and resolve customer issues, aiming for first-call resolution., • Handle customer complaints with a solution-oriented mindset., • Stay updated on products, processes, and industry knowledge through training., • Demonstrate consistent attendance and adherence to your scheduled work hours., • Continuously grow your understanding of the hearing healthcare industry, including key customer relationships and third-party accounts., • Contribute to the success of the team by performing additional tasks as needed. What We’re Looking For: • Education: High school diploma or equivalent required; Bachelor's degree a plus., • Experience: Prior experience in a high-volume customer service environment; experience in a medical office or healthcare setting is highly preferred., • Customer-Focused: Strong passion for delivering outstanding service with a “customer-first” mindset., • Relationship Building: Proven ability to build lasting relationships and foster customer loyalty., • Motivation: Self-driven and goal-oriented with a strong desire to contribute to both personal and team success., • Communication Skills: Clear and professional communication, both on the phone and in writing., • Adaptability: Thrive in a dynamic environment and adapt to new tools, processes, and customer needs., • Tech-Savvy: Comfortable using Microsoft Office Suite (Outlook, Teams, Excel, Word); familiarity with Salesforce is a plus., • Problem-Solving: Strong ability to analyze situations, resolve issues, and manage time effectively in a high-volume setting., • Team Player: Collaborative, with the ability to work seamlessly within a team to achieve collective goals. The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.

Job Description Core Responsibilities: • Implement programs, special events, giveaways, promotions as directed by Marketing Department., • Marketing sales including but not limited to telemarketing, face to face interaction, emailing, etc., • Ability to service all guest in a professional, timely and efficient manner., • Ensure work area appears professional, clean, and inviting to guests, • Ability to explain contests, drawings, promotional giveaways, and player’s club benefits to guests as detailed in approved gaming submissions., • Monitor the gaming floor to identify registered players or prospective players., • Accountable to understand and comply with all regulatory guidelines, submissions, policies, and procedures., • Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance., • Adhere to the marketing plan set forth by the Sr. Director of Marketing, by implementing promotions and giveaways as directed, reviewing necessary information to achieve a successful event., • Escalate guest complaints and issues immediately to Guest Service and Player Rewards Supervisor., • Maintain strict confidential guidelines concerning all guest interactions and records., • Complete all necessary paperwork in a timely manner., • Must Role Model Company guest service program., • Other duties as assigned. Qualifications/Requirements: • High School Diploma or GED required., • Must be able to obtain a New York State Gaming license., • Guest service experience preferred., • Experience in casino marketing preferred., • Equivalent combination of education and experience will be accepted providing the required skills and knowledge for successful performance. OTHER • Working knowledge of Microsoft Word and Excel, • Excellent guest service skills required, • Excellent verbal skills required, • Ability to multitask and work in a fast-paced environment., • Ability to perform successfully under pressure., • Organizational and time management skills required., • Regularly required to work in front of a computer, • Manual dexterity for data entry/typing duties, • Able to lift and carry up to thirty pounds occasionally, • Occasional bending, reaching, climbing on step stool, lifting, • Able to stand for up to 8 hours a day, • Frequent exposure to, and utilization of, computer, • Ability to lift and carry up to 30 pounds frequently., • Weekends, holidays, and Swing Shifts may be required