Customer Service jobs in Stony Brook, New York - Page 2Create job alerts

Job DescriptionJob Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order assembly and cleaning of the store. A CSR may be trained to make pizza, and other food items as part of their advancement with Domino's.

Job DescriptionJob Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order assembly and cleaning of the store. A CSR may be trained to make pizza, and other food items as part of their advancement with Domino's.

Job DescriptionJob Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order assembly and cleaning of the store. A CSR may be trained to make pizza, and other food items as part of their advancement with Domino's.

Job DescriptionJob Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order assembly and cleaning of the store. A CSR may be trained to make pizza, and other food items as part of their advancement with Domino's.

Job Description W Services Group represents a team of subject matter experts in cleaning, construction, and emergency response services. Our quality focused employees and contract partners successfully develop, implement, and manage projects and programs for multi-site groups across North America. We have earned a reputation of being a high value provider and are best known for truly partnering with our clients in a highly collaborative environment. This level of partnership yields real solutions and best supports our clients’ brand image. Our structure is designed around our clients and is focused on being highly collaborative through market teams across all departments. Our personnel are empowered to make decisions and resolve issues in order to achieve a high level of client satisfaction in a rapidly changing environment. Partner with W Services to experience the difference and the new standard of clean. We are founded on the principles of a family business environment where the standard is to care, listen, respect, and trust one another. About the Role: Client Experience Account Manager Acts as the client representative within the W Services organization. Ensures that all external and internal service requirements are properly executed to proactively meet and exceed WSG clients’ expectations and program objectives. Responsible for auditing procedures and contributing to issue resolution. To ensure the highest quality results and communication contribute to long-term productive client relationships and, subsequently, the long-term success of our business. Key Responsibilities Client Relationship & Facilities Program Management • Act as the primary liaison for assigned corporate clients, managing all aspects of their facilities programs across multiple sites., • Maintain overall accountability for the success and satisfaction of client accounts., • Build and maintain strong client relationships through proactive communication, regular performance reviews, and a consultative approach to solving facilities-related challenges., • Identify and support organic growth opportunities in service lines such as janitorial, construction, emergency response, and all services provided by W Services. Service Delivery Oversight • Monitor account performance and present strategic recommendations to clients., • Oversee the implementation of new services or site rollouts, coordinating with internal teams and vendors to ensure seamless transitions and consistent service delivery., • Monitor and close tickets within the Resolution Tracking System (RTS) while contributing to trend reporting and continuous improvement efforts., • Conduct audits and partner with field teams to ensure adherence to performance expectations and compliance requirements. Financial Accountability & Regulatory Communication • Support financial management of client accounts, including pricing proposals for new services, invoicing alignment, and account receivables follow-up when needed., • Communicate changes in labor regulations, minimum wage adjustments, and sales tax updates that may impact service pricing or delivery. Additional Responsibilities • Coordinate with internal departments—Field Operations, Procurement, Compliance, Construction, Finance, and Executive Leadership—to align client goals with service capabilities., • Participate in cross-functional meetings to identify areas of operational improvement and share client feedback for service enhancement., • When needed, provide after-hours support for critical client needs, urgent service requests, and escalations., • Special projects will be assigned as needed. Knowledge and Skill requirements • Minimum of 5 years industry experience, • Keen attention to detail and adherence to deadlines, • Excellent verbal & written communication skills, • Experience delivering client focused solutions based on clients’ needs., • Natural relationship builder with integrity, reliability, and maturity

Job Description Customer Experience Representative Hybrid Office Environment – Hauppauge, NY Office Who We Are United States Luggage Company is a 3rd generation, family-owned business, that owns and the industry leading brand, Briggs & Riley. At Briggs & Riley, we don’t just make luggage — we craft lifelong travel companions. Known for our iconic designs and our true lifetime guarantee, we set the industry standard for premium travel products. Now we’re looking for a Customer Experience Representative to be the voice of Briggs & Riley and deliver the exceptional service our travelers deserve. What We Offer At US Luggage, you can forge a career path that is based on you, your strengths, and ambitions. We thrive on innovation, creativity and most of all, family values. The average tenure of our team members is 10+ years, and as a 5-time winner of Top Workplaces on Long Island, our secret sauce is our culture and our core values. For our employees, it’s not just a job, it’s about making a significant contribution to the performance of our company. We are always looking to add talented individuals to our team who are curious, self-motivated and want to help us change the future of travel. Are you ready to begin your journey with us? What to Expect We are looking for a creative, detailed and passionate individual to join our world-renowned culture as a Customer Experience Representative. As a Customer Experience Representative, you’ll be the voice of Briggs & Riley, helping travelers worldwide with the service and support that reflect our premium brand. Your day-to-day may include: • Being the first point of contact for customers (primarily via phone, occasionally by email)., • Handling a high volume of inquiries during peak travel seasons., • Assisting with product questions, returns, and our iconic lifetime guarantee., • Referring customers to local repair facilities or directing them to our website/retailers., • Processing orders, tracking repairs, and resolving issues with accuracy and empathy., • Partnering with warehouses, retailers, and repair centers to ensure seamless solutions., • Reviewing and resolving backorders and open order reports., • You are highly organized and passionate about providing an exceptional customer experience, • You are a curious problem solver who loves to find solutions, • You have exceptional communication skills and like interacting with diverse teams, • You have a strong understanding of accountability by taking ownership of your actions and choices, • You’re open to new ideas, love a challenge, and realize that we all bring different strengths to the table, • 3+ years of telephone-based customer service experience, ideally with consumer good, • Passionate about helping people, with empathy, patience, and strong problem-solving skills, • Highly organized, detail-oriented, and able to manage multiple priorities with ease and sense of urgency, • Strong communication skills— especially over the phone, but also with polished written skills, • Previous experience working with or knowledge of luggage, handbags or similar travel products is a plus, • Previous experience working with parts and components is a plus, • Customer centric approach with the ability to adapt/respond to different types of customers, • Possess the ability to find creative solutions for customer issues, • Competitive salary plus bonus incentive, • Generous PTO, • 9 Paid Holidays, • Competitive health plan, including medical, dental, and vision, • Ancillary benefits including paid Short Term Disability and Life Insurance, • Voluntary Long Term Disability & Identity Insurance, • Flexible Spending Accounts, • 401K with company match, • Profit Sharing Plan, • Hybrid Work Schedule in Hauppauge Office, • Learning and development opportunities, • Fun team building events, • Employee Discounts, • $5,000 Employee Referral Bonus, • Scholarship Program for Employee’s children, • Family, • Keep your Commitments, • Whatever It Takes, • Respect & Dignity, • Smart & Steady, • Do the Right Thing, • Passion, Pride & Loyalty As a US Luggage team member, you will be part of our community efforts that are committed to giving back to the communities where we live, work and travel. We have a Spirit Committee focused on helping us to give back in such programs as: • Make a Wish Foundation, • Juvenile Diabetes Research Foundation, • Comfort Cases, • RewearAble Program with ACLD

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Core Responsibilities: • Implement programs, special events, giveaways, promotions as directed by Marketing Department., • Marketing sales including but not limited to telemarketing, face to face interaction, emailing, etc., • Ability to service all guest in a professional, timely and efficient manner., • Ensure work area appears professional, clean, and inviting to guests, • Ability to explain contests, drawings, promotional giveaways, and player’s club benefits to guests as detailed in approved gaming submissions., • Monitor the gaming floor to identify registered players or prospective players., • Accountable to understand and comply with all regulatory guidelines, submissions, policies, and procedures., • Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance., • Adhere to the marketing plan set forth by the Sr. Director of Marketing, by implementing promotions and giveaways as directed, reviewing necessary information to achieve a successful event., • Escalate guest complaints and issues immediately to Guest Service and Player Rewards Supervisor., • Maintain strict confidential guidelines concerning all guest interactions and records., • Complete all necessary paperwork in a timely manner., • Must Role Model Company guest service program., • Other duties as assigned. Qualifications/Requirements: • High School Diploma or GED required., • Must be able to obtain a New York State Gaming license., • Guest service experience preferred., • Experience in casino marketing preferred., • Equivalent combination of education and experience will be accepted providing the required skills and knowledge for successful performance. OTHER • Working knowledge of Microsoft Word and Excel, • Excellent guest service skills required, • Excellent verbal skills required, • Ability to multitask and work in a fast-paced environment., • Ability to perform successfully under pressure., • Organizational and time management skills required., • Regularly required to work in front of a computer, • Manual dexterity for data entry/typing duties, • Able to lift and carry up to thirty pounds occasionally, • Occasional bending, reaching, climbing on step stool, lifting, • Able to stand for up to 8 hours a day, • Frequent exposure to, and utilization of, computer, • Ability to lift and carry up to 30 pounds frequently., • Weekends, holidays, and Swing Shifts may be required

Job DescriptionJob Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order assembly and cleaning of the store. A CSR may be trained to make pizza, and other food items as part of their advancement with Domino's.

Job Description W Services Group represents a team of subject matter experts in cleaning, construction, and emergency response services. Our quality focused employees and contract partners successfully develop, implement, and manage projects and programs for multi-site groups across North America. We have earned a reputation of being a high value provider and are best known for truly partnering with our clients in a highly collaborative environment. This level of partnership yields real solutions and best supports our clients’ brand image. Our structure is designed around our clients and is focused on being highly collaborative through market teams across all departments. Our personnel are empowered to make decisions and resolve issues in order to achieve a high level of client satisfaction in a rapidly changing environment. Partner with W Services to experience the difference and the new standard of clean. We are founded on the principles of a family business environment where the standard is to care, listen, respect, and trust one another. We are always looking for talented, enthusiastic people to join our team. We believe the successful growth of our company depends on the teamwork and commitment of our employees to deliver the best service and value for our customers. About the Role: The Cleaning Services Operations Associate is responsible for monitoring missed service notifications through our IVR (Interactive Voice Response) system, ensuring all missed or incomplete services are addressed promptly, and supporting efficient scheduling processes. This role is crucial in maintaining service quality, ensuring timely issue resolution, and supporting communication across teams and with contractor partners (CPs). PRIMARY RESPONSIBILITIES: Janitorial IVR & Follow Up: • Perform timely follow up on all recurring janitorial services where the technician fails to complete the IVR check in process using the IVR Notification dashboard., • Assign appropriate resolution categories to each missed or incomplete service., • Issue and communicate deductions for missed services when necessary., • Ensure all missed IVRs are followed up on the same day, with detailed and up-to-date system notes., • Identify and escalate recurring issues, no-show trends, and IVR compliance gaps to the appropriate market team., • Assist with the scheduling of services in Web Proposed and Web Scheduled status., • Reach out to the Contract Partners by phone AND email for any of the Web Proposed/Web Scheduled services where the dates do not work, to advise them new dates are needed., • Maintain real-time communication with the Cleaning Manager and broader market teams regarding CP challenges, system or schedule updates, and other relevant information., • Escalate the following promptly:, • Complaint-related RTS to market teams., • Future service days that require rescheduling., • Keep all system notes, statuses, and documentation current and accurate at all times., • Notify the manager upon completion of assigned workload or task queues., • Accept additional tasks as needed., • Proficient in various software applications and able to navigate client’s third party websites., • (Proficient in MS Outlook and Word, with the capability to work with Excel spreadsheets., • Proactive and solutions-focused when handling missed services., • Strong communicator with both internal teams and external partners, • Reliable, consistent, and supportive team player., • Attendance and reliability are essential attributes for this role, • Handling a high volume of calls, • Highly detail-oriented with strong organizational skills., • Reliable, consistent, and supportive team player., • Committed to maintaining clean, clear, and accurate system documentation., • Demonstrates initiative by escalating issues early and identifying patterns or trends in service issues.

Job DescriptionDescription: ASSIST CUSTOMERS WITH PURCHASE OF VEHICLE Requirements:

Job DescriptionDescription: About Us: At Royal apparel, we’re dedicated to providing exceptional service and support to our customers. As a valued member of our customer care team, you’ll help build trust and positive experiences with every interaction. If you're a strong communicator, problem-solver, and enjoy helping people, we want to hear from you! Job Summary: The Customer Service Representative (CSR) will handle inbound and outbound calls, emails, and chats to assist customers with inquiries, product/service support, order issues, and general concerns. The ideal candidate is friendly, organized, and comfortable using modern customer support tools and systems. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner, • Resolve product or service problems by clarifying the customer’s complaint, determining the cause, and offering solutions, • Maintain accurate records of customer interactions using CRM systems, • Collaborate with team members and other departments to ensure customer satisfaction, • Follow up with customers when necessary to ensure resolution, • Maintain knowledge of company products, services, and policies Benefits: • Health, dental, and vision insurance, • Paid time off and holidays, • Retirement Plans-Roth/ 401(k) in addition to Profit Sharing Plans, • Training and career growth opportunities, • High school diploma or equivalent (required); Associate’s or Bachelor’s degree (preferred), • 1+ year of customer service experience (call center or retail preferred), • Excellent verbal and written communication skills, • Strong problem-solving abilities and attention to detail, • Comfortable working with computers, CRM software, and customer support tools

Job Description Certified Account Manager – Insurance Placement & Licensing Opportunity Location: Miller Place – In-Person Role/Hybrid Company: Sound Risk Management Employment Type: Part-Time or Full-Time About Us: Sound Risk Management is a growing insurance brokerage dedicated to delivering exceptional risk management solutions for our clients. We pride ourselves on our professionalism, client-focused service, and collaborative work environment. Position Overview: We are seeking a Certified Account Manager to assist with insurance placement, client servicing, and account management. The ideal candidate will have strong administrative and organizational skills, a willingness to become licensed, and an interest in earning commissions in addition to base pay. Ranging from $18-$25 Per Hour with bonus and commission opportunities available. Key Responsibilities: • Assist with placement of insurance accounts across various lines., • Communicate with clients, carriers, and internal team members to ensure smooth transactions., • Maintain and update client files with accuracy and confidentiality., • Prepare proposals, quotes, and documentation for client review., • Utilize Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) to complete daily tasks., • Proficiency in Microsoft Office Suite is required., • Strong organizational skills with attention to detail., • Excellent communication and interpersonal skills., • Willingness to obtain an insurance license (support provided)., • Ability to work independently and as part of a team., • Part-Time and Full-Time opportunities available., • Competitive base salary plus commission opportunities once licensed.

Job DescriptionSalary: $21.00-$25.00/hr ARE YOU READY TO GROW AND ADVANCE YOUR CAREER? JOIN OUR TEAM! Accurate Personnel is hiring immediately for an Account Manager to join our team in Islandia, New York! This individual will be responsible for understanding the needs of our clients and recruiting a pipeline to fill those needs. The ideal candidate will possess 1 to 2 years of staffing industry experience and bilingual ability (English & Spanish). Apply online and kick-start your career today! Pay, Schedule, and Location • $21 - $25/hour, paid weekly, plus bonus earning potential., • Excellent benefits package: Medical, Dental, and Vision, • Daytime, Monday - Friday, • Located in Islandia, New York. Duties and Responsibilities • Understand the needs of our clients and recruit a pipeline to fill those needs, • Educates and sells candidates on various open positions, • Thoroughly screens clients to accurately fill positions with specific requirements, • Documents interactions with clients and employees, • Willingness to perform client visits and job fairs as needed, • An ability to interview, hire, and manage a candidate pool according to Accurate Personnel policy Requirements and Qualifications • High school diploma or equivalent, • Bilingual (English & Spanish) preferred, • Ideally possesses at least 1 to 2 years of experience within the industrial staffing industry, • Demonstrates knowledge of EEO policy, • Highly organized multitasker who works well in a fast-paced environment, • Excellent time management skills and be able to work independently with limited supervision. -- (Salary range based on experience) ABOUT ACCURATE PERSONNEL Everybody needs to work, but turning that work into a rewarding career is what separates Accurate Personnel from any other job. When you join our corporate team, you are joining an industry-leading company that has been a community asset for 45 years. From our origins as a boutique Chicagoland office to our current nationwide reach, Accurate Personnel has always been about helping people. Apply at Accurate and you will have everything needed to reach your full potential: competitive salaries, an outstanding bonus schedule, a work-life balance, and an excellent benefits package. If you want to make a difference in your community while building a successful career, join our team today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.