Customer Service Representative (CSR)
14 days ago
Manhattan, New York
Noor Staffing Group is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team in New York. As a CSR, you will be a key point of contact for our customers, providing essential support and ensuring their satisfaction. Key Responsibilities: • Handle customer inquiries and resolve issues effectively via various communication channels., • Provide accurate information about services and solutions., • Document customer interactions and transactions meticulously., • Collaborate with team members to ensure a seamless and positive customer experience. Qualifications: • Previous experience in a customer service role is preferred., • Excellent verbal and written communication skills., • Strong problem-solving abilities and a keen attention to detail., • Proficient in basic computer skills and adaptable to learning new systems., • Ability to work effectively and maintain composure in a dynamic, fast-paced environment.