Patient Accounts Receivable Representative
hace 20 días
Livingston
Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit Location Address: Department: Work Schedule: Weekday – Weekday (H:MMam – H:MMpm) What We Offer Our Team Members: • Generous Paid time-off (PTO) and paid holidays, • Medical, Dental, and Vision Insurance, • Health benefits eligible the first day of the month following your start date., • 401(k) Plan with Company Match (first of the month following 2 months of service), • Basic & Supplement Life Insurance, • Employee Assistance Program (EAP), • Short-Term Disability, • Flexible spending including Dependent Care and Commuter benefits., • Health Savings Account, • CCRM Paid Family Medical Leave (eligible after 1 year), • Supplemental Options (Critical Illness, Hospital Indemnity, Accident), • Professional Development, Job Training, and Cross Training Opportunities, • Bonus Potential, • Potential for Over-time Pay (Time and a half), • Holiday Differential Pay (Time and a half) What You Will Do: The Patient Accounts Receivable Representative is responsible for managing the organization's patient accounts receivable processes, ensuring timely and accurate collection of payments from patients and insurance providers. They handle billing inquiries, track outstanding balances, and work with clients to resolve payment discrepancies, and foster positive relationships with customers. This position reports to the RCM Supervisor. • Support inter-company patients with questions regarding insurance matters, current account status, and billing questions., • Make a record of all patient interactions and/or account task updates to ensure all staff can follow up appropriately., • Ensure patients statement balances are current, process/post insurance and patient payments received., • Coordinate billing for procedures cover by insuance (per business office policy)., • Complete appeals and send necessary documentation to facilitate payment when insurance providers provide wrong reimbursement, low reimbursement, and/or incorrect insurance denials., • High School Diploma or GED required., • 1+ year medical billing experience required., • Previous experience in reproductive medicine or Women’s health is preferred., • Prior experience with Athena preferred. CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility’s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Página 5