Bilingual English and Spanish Front Desk Receptionist
1 month ago
University Heights, The Bronx
At RP SOUTH STAR, we are committed to providing excellent service to our diverse clientele. We are seeking a Bilingual Front Desk Receptionist fluent in both English and Spanish to join our team. The ideal candidate will create a welcoming environment for all visitors and ensure smooth communication across language barriers. Job Summary: The Bilingual Front Desk Receptionist will be the first point of contact for our clients and visitors, providing exceptional customer service in both English and Spanish. Responsibilities include greeting visitors, managing phone calls, handling administrative tasks, and ensuring a positive experience for all who enter our office. Key Responsibilities: Greet and welcome visitors in both English and Spanish as soon as they arrive at the office.
Direct visitors to the appropriate person and office, ensuring effective communication in their preferred language.
Answer, screen, and forward incoming phone calls in English and Spanish.
Provide basic and accurate information in person and via phone/email in both languages.
Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g., pens, forms, brochures).
Receive, sort, and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
Order front office supplies and keep an inventory of stock.
Update calendars and schedule meetings.
Assist with translations of documents and communications as needed.
Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
Qualifications: Proven work experience as a Receptionist, Front Office Representative, or similar role.
Fluent in both English and Spanish (written and spoken).
Proficiency in Microsoft Office Suite.
Hands-on experience with office equipment (e.g., fax machines and printers).
Professional attitude and appearance.
Solid written and verbal communication skills in both English and Spanish.
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills.
Multitasking and time-management skills, with the ability to prioritize tasks.
Strong customer service attitude. Benefits: Competitive salary.
Opportunities for professional development.
