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So much more than your average grooming job, the Dog Groomer / Stylist will not only maintain the unique NYC culture and community vibe whilst providing exceptional personalized customer service. You will be responsible for facilitating Now You’re Clean’s grooming service offering and performing all services that are booked for you. This includes ensuring all services are completed in a high quality, consistent, and safe manner, and that grooming clients receive exceptional customer service in line with the Now You’re Clean culture and community vibe. Key requirements MUST LOVE DOGS Minimum of 3+ years experience grooming dogs of all breeds, sizes and ages Experience managing a grooming salon is a bonus! Exceptional client service with an easygoing and friendly interpersonal style High degree of independent decision-making and problem-solving capability Strong attention to detail, excellent time management and organizational skills Roles and Responsibilities: Maintain the unique NYC Community vibe Be unrelenting about maintaining a relaxed and welcoming, but confident and capable energy to ensure a positive client experience for all visitors. Provide “above and beyond” customer service Greet all incoming customers and consult on client needs and expectations Proactively communicate with pet parents throughout grooming for any unexpected encounters i.e. matting, injuries, pups experience / temperament. Communicate with client on check out and confirm expectations have been met Upsell /maximize sale opportunities (grooming add-ons, self service wash, products) Support front desk staff (on an ad-hoc as needed basis) to: Facilitate client welcome and check in for Grooming appointments Conduct sales in store, over the phone, and online Dispense treats! Love & Style Dogs! Care for our Community! Dog Groomer / Stylist - Expectations & Qualifications: High School diploma or GED Minimum of 3+ years experience grooming dogs of all breeds, sizes and ages Experience managing a grooming salon is a bonus! Genuine passion for the well-being of dogs and their grooming experience Excellent interpersonal and communication (both verbal and written) skills High degree of independent decision-making and problem-solving capability Strong attention to detail, excellent time management and organizational skills Maintain a clean and comfortable groom room environment at all times Must be physically fit to lift dogs 50+ lbs, stand for extended periods of time and perform requirements of the job Ability to work a varied schedule including days, evenings, weekends & holidays Projects Work with marketing team and content creators to capture before and after and in-service shots / reels for marketing purposes (this will always be in consultation for the appropriate time). Other duties as required. Job Types: Full-time, Part-time Pay: Up to 50% commission + tips. Full time or part-time. We are looking for 2 Dog Groomers. Schedule: Varied schedules available, however must be available 1 weekend day. Experience: Grooming dogs of all breeds, sizes and ages: 3 years (Required) Work Location: Available table potentially at any location: East Village / Williamsburg / West Village.