Entry level customer service jobs in United States

Floor Supervisor/Keyholder Job Description Summary: Floor Supervisor/Keyholder is an entry-level management position. A Floor Supervisor/Keyholder shares in the responsibility for the overall performance of the store and assists Store Management with generating sales potential, recruiting and developing staff, maintaining store appearance, controlling expenses and shortages. Overall Responsibilities  Proactively search for ways to maximize sales volume  Maintain visual presentation standards that are consistent with company philosophy and direction  Demonstrate effective written and verbal communication skills  Proficient in all operational policies and procedures  Manage time and prioritize tasks  Assume leadership role with Sales Associates  Timely completion of all tasks assigned or delegated by supervisor Customer Service/Sales  Ensure customer service is the #1 priority  Effectively supervise the sales floor to ensure customer/associate awareness at all times  Daily implementation of the S.P.O.R.T. customer service program  Follow all customer service expectations as outlined in the Service Audit Leadership  Motivate and develop associates to meet store goals/objectives  Clearly delegate activities and follow-up on all direction  Demonstrate teamwork within store and company  Take initiative and use sound judgment  Lead by example Personnel  Demonstrate professional image and conduct  Follow specific company dress code policy  Ensure that store staff is treated professionally, courteously and respectfully  Involve and develop store staff in accomplishing store goals  Take an active role in own development  Communicate staff concerns to management  Support all company/management decisions  Utilize all training programs/materials effectively Operations  Execute and follow-up on all operational policies, procedures and directives which are listed but not limited to Google docs, LPI audit, Associate Handbook, Service audit, and the Policy & Procedure manual  Have working knowledge of the Shrink Awareness Guide  Execute and follow-up on all loss prevention counter measures to include but not limited to shrink derived from paperwork errors, internal theft, and external theft  Ensure accuracy in all paperwork with an emphasis in timely distribution to the appropriate person Rev. 8/13 Visual Presentation  Maintain store appearance to reflect USPA standards  Execute and maintain company marketing directives  React to sell through and ensure store is well stocked  Ensure price change set-up is timely and effective  Execute markdowns and re-merchandise as needed  Have knowledge of the store merchandise  Have knowledge of sales floor and stockroom organization  Keep management informed of all merchandise-related issues

Part-Time, Full-Time, Remote Job Details We are seeking a dedicated and customer-oriented individual for the Customer Service Representative role in the real estate sector. This entry-level position is perfect for those who want to start their career in real estate. The role offers a dynamic environment to engage with clients and support their real estate needs, contributing significantly to their satisfaction and our company’s success. Key Responsibilities: - Manage and respond to client inquiries regarding real estate listings, appointments, and services. - Assist on various real estate processes and transactions. - Collaborate with real estate agents and other team members to ensure seamless service delivery. - Maintain detailed records of client interactions and transactions. - Address and resolve client concerns promptly, ensuring high levels of satisfaction. - Assist in coordinating property showings, open houses, and client meetings. - Contribute to the development of customer service protocols and strategies. - Uphold the company’s reputation by providing professional and high-quality service. Qualifications: - Strong interest in the real estate sector and customer service excellence. - Exceptional communication and interpersonal skills. - Ability to multitask and prioritize in a fast-paced environment. - Team player with a positive attitude and strong problem-solving abilities. - Proficiency in basic computer applications Basic computer literacy, including Microsoft Office and effective typing skills, is essential for this position.

Job Title: Virtual Assistant/Social Media Marketer/Customer Service The Corcoran Groups: We are looking for a multi-skilled and dedicated individual to join our team as a Virtual Assistant/Social Media Marketer/Customer Service. This role requires you to perform various duties including data entry, administrative support, social media marketing, customer service, and call center operations. Address: 590 Madison Avenue New York, NY 10022 Duties and Responsibilities: -Organize and maintain all information - Handle and coordinate all records - Perform data entry tasks - Handle social media platforms to market the company and its products - Manage customer inquiries and complaints - Assist with team and client communication - Perform call center operations and handle customer calls - Handle online and offline customer inquiries - Provide excellent customer service Qualifications: - No special skill is required - Entry level SEO Specialist - Knowledgeable in social media platforms and social media marketing - Excellent spoken and written communication skills - Experience in customer service and call center operations - Ability to provide all necessary info and priorities Working Conditions: This is a remote position that requires a stable internet connection. The work schedule is flexible but includes regular business hours and salary is ($35per hr) 3 hours a day If you possess the qualifications mentioned above and have experience in handling different responsibilities, please apply to this posting. Join our growing team and help us serve our clients better!

As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.

No Experience? No Problem! Here at SCI - we believe in giving everyone a chance to excel. You don't need prior experience to thrive in our remote roles; we will provide you with the training and support you need to succeed. If you're eager to learn and grow, we encourage you to apply. We have a fun yet challenging employment opportunity for an entry level CSR and financial services representative. The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of SCI. Through a thorough understanding of SCI practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to provide inbound Phone support to SCI Members and donors through the lifespan of their membership with SCI. Responsibilities 1. Contacting our donors via phone and email 2. Scheduling appointments for our field agents and team with prospective donors. 3. Maintaining a detailed record of appointments and interactions 4. Providing excellent services and representing our company professionally 5. Meeting and exceeding daily and weekly appointment setting targets Skills 1. Welcoming and warm personality that demonstrates genuine care for customers 2. Is comfortable conversing with individuals from a variety of backgrounds and all organizational levels 3. Ability to multi-task effectively and prioritize a shifting workload 4. Strong organizational skills and attention to detail in managing administrative tasks 5. Strong problem-solving abilities and the capacity to handle challenging situations with a positive attitude 6. Must perform well independently as well as in a team environment 7. Proficient in Microsoft Office and Google Workspace 8. Basic financial literacy

Full job description Deliver training on the Asite platform to end users. - Monitor support emails and voicemails received from MTA Asite end users and resolve problems or take appropriate action. - Gather, organize, and analyze large internal and external data sets to provide insights for management. - Assist with data entry and clean-up in Asite - Assist with developing interactive dashboards of Asite data in Power BI. Required Skills: - Bachelor’s degree in Computer Information Systems or 5 years relevant experience - Proficient in Microsoft Office. Excellent PowerPoint skills - Advanced level of MS Access and/or Excel including advanced formulas, VBA, macros and data tables, Charts, Pivot tables. - Working knowledge of SharePoint and MS Teams - Hands-on experience building and publishing customized and interactive dashboards within PowerBI - Strong organizational and multi-tasking skills. - Excellent analytical and problem-solving abilities - Excellent communication (verbal and written) and customer service skills - Ability to handle a high-pressure environment - Ability to prioritize urgent requests and multitask - Helpdesk experience preferred - Experience working in a document management platform strongly preferred - proficient in Asite is a plus - Proficient in SQL a plus Job Type: Contract Pay: $40.00 - $58,670.54 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Experience: Asite: 5 years (Preferred) Ability to Commute: New York, NY 10004 (Preferred) Ability to Relocate: New York, NY 10004: Relocate before starting work (Preferred) Work Location: In person