Front Office Receptionist
1 month ago
Elizabeth
Greeting patients: A dental receptionist is the first person a patient sees when they enter the office. They should greet patients with a smile and ensure they feel comfortable.
Scheduling appointments: Dental receptionists schedule appointments for patients.
Answering phone calls: Dental receptionists answer phone calls from patients who are scheduling appointments or asking questions.
Verifying insurance: Dental receptionists verify insurance information for patients.
Handling patient records: Dental receptionists maintain patient accounts and records.
Processing payments: Dental receptionists prepare and send patient bills.
Submitting claims: Dental receptionists submit patient claims to insurance companies.
Assisting with intake forms: Dental receptionists help patients fill out required intake and medical forms.
Ensuring a clean waiting area: Dental receptionists keep the waiting area clean and welcoming.
Acting as a liaison: Dental receptionists act as a liaison between patients and dental staff.
Assisting with other tasks: Dental receptionists may also assist the office manager or dentist with other tasks.