Aquatics Director
26 days ago
White Plains
Job DescriptionDescription: Position Summary The Aquatic Director is responsible for the strategic leadership, daily operations, safety, and financial performance of the Aquatics Department. This position ensures the delivery of high-quality, inclusive aquatic programs aligned with the YWCA White Plains & Central Westchester mission to eliminate racism and empower women. The role requires a balance of administrative leadership and direct service delivery, ensuring strong program execution, staff performance, and community engagement. Key Responsibilities: 1. Program Leadership & Development • Direct and oversee all aquatic programs, including:, • Learn-to-Swim (group and private lessons), • Water fitness programs, • Youth and community-based aquatic programs, • Summer camp aquatics programming, • Develop, implement, and evaluate programs to meet participation and revenue goals, • Manage pool scheduling to maximize utilization while maintaining safety standards, • Ensure instructional quality consistent with American Red Cross or equivalent standards, • Collaborate closely with the Middies Swim Team Director to coordinate scheduling, shared pool space, and team development, • Maintain active engagement in program delivery, dedicating approximately 50% of work time to direct service (instruction, lifeguarding, WSI) 1. Pool Operations & Risk Management • Ensure compliance with all local, state, and regulatory aquatic safety standards, • Oversee pool maintenance, water quality, and inspections in partnership with facilities staff, • Develop and enforce emergency action and risk management procedures, • Monitor incident reporting and implement corrective actions as needed 1. Staff Supervision & Human Resources Management • Recruit, hire, onboard, and supervise aquatic staff, including lifeguards and instructors, • Develop staff schedules ensuring adequate coverage during all operating hours, • Ensure all certifications remain current and compliant, • Conduct performance evaluations, coaching, and corrective action when necessary, • Facilitate ongoing training and professional development 1. Financial Management • Develop and manage annual aquatic department budget, • Monitor revenue streams (programs, private lessons, rentals) and control expenses, • Track performance against revenue and participation targets, • Identify opportunities for program growth and earned income 1. Community Engagement & Membership Experience • Build partnerships with schools, community organizations, and local stakeholders, • Promote aquatics programming to increase engagement and retention, • Support membership growth and satisfaction, • Represent the YWCA in community initiatives and events Performance Metrics (Key Performance Indicators – KPIs): Program Delivery & Engagement: • 50% of time dedicated to direct service delivery (instruction/lifeguarding/WSI), • Achievement of program enrollment and participation goals, • Improvement in participant retention rates, • Successful implementation of summer camp aquatics programming Safety & Compliance: • Full compliance with all safety and regulatory requirements, • Zero preventable safety incidents; timely reporting of all incidents, • 100% staff certification compliance, • Completion of required drills and safety trainings Staff Management: • Maintenance of full staffing levels and coverage, • Staff retention and engagement, • Completion of performance evaluations and training plans, • Compliance with staff-to-participant ratios Financial Performance: • Adherence to approved budget, • Achievement of revenue targets, • Increased pool utilization rates, • Cost control and efficient resource allocation Collaboration & Engagement: • Effective coordination with Middies Swim Team Director, • Positive member satisfaction and feedback scores, • Growth in community partnerships, • Contribution to overall membership retention Requirements: Qualifications: • Bachelor’s degree in Recreation, Sports Management, or related field (or equivalent experience), • 3–5 years of aquatics management experience, • Demonstrated leadership and supervisory experience, • Strong organizational, communication, and customer service skills, • Experience with learn-to-swim programming (American Red Cross or equivalent) Required Certifications • Lifeguard Certification (deep water), • CPR/AED and First Aid, • Water Safety Instructor (WSI) or equivalent, • Certified Pool Operator (CPO) Preferred Certifications • American Red Cross WSI Trainer (WSIT), • Lifeguard Instructor (LGI), • Lifeguard Management certification Preferred Qualifications • Experience in nonprofit or community-based organizations, • Experience managing multi-use aquatic facilities, • Competitive swim program management experience Work Environment & Schedule • Includes indoor pool and office environment, • Requires standing, walking, and active participation in aquatic programs, • Must be available for evenings and at least one weekend day, • Exposure to pool chemicals and aquatic environment conditions Physical Requirements • Ability to perform lifeguarding and swim instruction duties, • Ability to respond quickly in emergency situations, • Ability to lift up to 25–50 lbs as needed Compensation & Benefits • Salary: $65,000-$70,000, • Benefits: Medical, Dental, Vision, 401K, and Paid Time Off, • Professional development opportunities Organizational Overview The YWCA White Plains & Central Westchester serves over 4,000 individuals weekly through childcare, after-school programs, summer camp, aquatics, and mission-based services. The organization also provides housing for 193 low-income women. We are committed to eliminating racism, empowering women, and promoting dignity, justice, and opportunity for all. Equal Opportunity Statement YWCA White Plains & Central Westchester is an Equal Opportunity Employer and is committed to a diverse and inclusive workplace.
