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Job Summary We are seeking an experienced and dynamic General Manager to oversee the daily operations of our establishment. The ideal candidate will have a strong background in the food service and hospitality industry, with a proven track record in managing teams, budgeting, and ensuring exceptional customer service. The General Manager will be responsible for creating a positive work environment while driving operational excellence and profitability. Responsibilities Lead and manage all aspects of the restaurant operations, ensuring adherence to company standards and policies. Develop and implement effective budgeting strategies to optimize financial performance. Oversee kitchen operations, including menu planning, food preparation, and quality control to maintain high culinary standards. Train, develop, and supervise staff to enhance their skills and ensure top-notch service delivery. Foster a positive team culture that promotes collaboration, accountability, and employee engagement. Monitor customer feedback and implement improvements to enhance guest satisfaction. Ensure compliance with health and safety regulations within the kitchen and dining areas. Manage inventory levels and order supplies as needed to maintain operational efficiency. Collaborate with marketing teams to promote special events and drive business growth. Qualifications Proven experience in a management role within the food service or hospitality industry. Strong knowledge of budgeting processes and financial management principles. Experience in culinary operations with a focus on quality food service delivery. Excellent supervisory skills with the ability to motivate and develop team members. Familiarity with quick-service fast food restaurant operations is a plus. Strong communication skills, both verbal and written, with an emphasis on customer interaction. Ability to work in a fast-paced environment while maintaining attention to detail. A background in bartending or hospitality management is desirable but not required. Join our team as we strive for excellence in every aspect of our operation! Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: Employee discount Flexible schedule Paid training Shift: Day shift Evening shift Night shift Experience: Food service: 2 years (Required) Restaurant experience: 2 years (Required) Management: 2 years (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
- Host Live Streams: Lead live streaming sessions on TikTok to present and promote our products, including clothes, home appliances, beauty, furniture, and fashion items. - Product Knowledge: Learn and understand the features, benefits, and unique selling points of our products to effectively communicate them during live streams. - Engage with Viewers: Interact with viewers in real-time, answer questions, and create a fun and interactive environment to boost engagement. - Sales Conversion: Utilize live stream events to drive product sales, encourage special promotions, and highlight time-limited offers to increase conversions. - Content Creation: Collaborate with the marketing team to develop creative and engaging content ideas for live streaming that align with our brand and product offerings. - Community Building: Cultivate a positive and loyal following on TikTok by maintaining consistent engagement, answering queries, and hosting interactive sessions. - Monitor Trends: Stay updated with the latest TikTok trends, challenges, and popular live streaming techniques to ensure content remains fresh and engaging. - Reporting: Track and report on performance metrics for live streams (e.g., viewer engagement, sales conversion rates, etc.) and make recommendations for improvement.
What Does a Barista Do? Baristas (or Lead Baristas or Coffee Bar Attendants or Coffee House Specialists) prepare and serve coffee, tea and other beverage and food products to customers in retail establishments. Successful baristas are very personal, enjoy working with and serving people, and have a passion for the food & beverage industry. Barista Job Overview : In the Barista role, you will greet customers cheerfully, courteously and professionally, take orders, prepare specialty food & beverage items and fulfill orders. Your main goal is providing an exemplary customer experience to all store patrons. You must be able to work fast and efficiently, yet maintain composure under pressure and always be cheerful and friendly. Delivering an extraordinary level of customer service that results in strong repeat business is a must. Success in this role will be demonstrated by delivering a high level of customer satisfaction and working effectively in a high performing, team environment. Key responsibilities: 1. Barista Job Responsibilities and Duties Provide a welcoming, engaging and friendly environment to all customers; engage with new and regular customers 2. Prepare and serve hot and cold beverages such as speciality coffee and teas, and other food products (e.g., sandwiches, muffins, baked goods, etc. 3. Accurately take customer orders including all preferences Provide menu assistance to customers to get them what they want while serving them efficiently to maintain appropriate customer flow Make product recommendations, highlight various brewing methods and upsell other menu items . 4. Receive and take payments (cash, card, mobile) Provide and package menu items for either on premise consumption or take-out . 5. Monitor proper operation of brewing and other food equipment; resolve and/or report any equipment problems promptly for resolution 6. Help track food and supply inventory (e.g, in display cases, behind counter, etc.) and assist with restocking as necessary Help maintain and keep all serving, food & beverage preparation and common areas sanitary and clean 7. Follow all health and safety guidelines and procedures Provide customer feedback and response to new menu items to store management Learn and stay current on all menu items, ingredients, brewing and preparation methods and specialty/new items . Barista Job Requirements : 1. Minimum 1-2 years prior barista or related retail food & beverage customer-facing experience Positive, customer-friendly attitude with strong interpersonal communication skills . 2. Obsessed with product quality and delivering outstanding customer service Self-motivated and trustworthy, able to work with minimal supervision . 3. Strong client-facing, interpersonal communication skills Team player; always open to helping colleagues Strong attention to detail Ability to meet regular, consistent and punctual attendance schedules . 4. Flexibility to work different shifts as needed High school diploma or bachelor degree . 5. Fluent in English. 6. Prepares and sells coffee drinks by following recipes and preparation techniques for drinks, such as Yemeni traditional, espressos, and smoothies 7. Follow all the rolls and policies of the coffee shop 8. Familiarity with coffee brewing and tea preparation equipment preferred Prior barista or related training a plus Positive prior work experience references Should follow all the coffee roles and polices. 9. Should follow coffee manager instruction. Note: The barista should have food protection certificate
Job Title: FOH Team Member - Expo, Cashier, or “Flex FOH” Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We are looki for an organized individual to join our Front of House (FOH) team. You will be responsible for managing the smooth flow of sandwich orders from our kitchen to t customer. Whether you’re working as an Expo, Cashier, or Flex FOH, you will be responsible for managing the flow of orders, assisting the kitchen team, ensuring t quality of the food, and delivering excellent customer service. Key Responsibilities: ● Lead Sandwich Order Flow: ○ Oversee the sandwich-making process by instructing the kitchen sta on which sandwiches to make based on incoming orders (both in-house and online). You will be supported by our Kitchen Display Screen to prioritize orders in real-time. ● Timing & Coordination: ○ Coordinate the timing of dropping batches of hot sandwiches or cold sandwiches when inventory is low on busy days. ● Wrap & Package Orders: ○ Carefully wrap sandwiches and assemble orders to ensure they are complete, visually appealing, and ready for service. Confirm that ea order is correctly prepared and packaged before hand-o ● Quality Control: ○ Inspect the final product of each sandwich before it leaves the kitchen ensure it meets our quality standards. Provide constructive feedback to kitchen sta if a sandwich requires improvement or adjustments. ● Customer Engagement: ○ Interact with customers in a friendly, engaging, and informative manner. Answer questions about our menu items, suggest sandwiches, and help create an overall positive customer experience. ● Flex to Cashier or Delivery Support: ○ Be flexible and ready to assist at the cash register, take payments, package sides and drinks as needed. Support the team by handing o orders to delivery drivers or customers directly. Qualification ● Previous experience in a fast-paced foodservice environment (Expo, Cashier, or similar roles) preferred. ● Strong communication skills with the ability to provide clear, concise instructions to kitchen sta. ● Ability to multitask and stay organized while managing the flow of order ● A keen eye for food quality and presentation, with the ability to give constructive feedback. ● Positive attitude and a passion for customer service. ● Must be able to stand for long periods and handle the physical demands of the role. ● Flexibility to work in dierent FOH roles as needed (Expo, Cashier, Delivery Support). What We Oer: ● Opportunity to be a part of a unique and innovative food concept in NYC. ● Friendly and supportive work environment. ● Competitive pay and potential for growth within the company. ● A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. ● Employee discount Pay: ● $19/hour ● Estimate of $100-$200 per week in tips
We are seeking a talented and passionate Chef to join our culinary team. The ideal candidate will have a strong background in fine dining and food service management, with experience in kitchen management and shift management. As a Chef, you will be responsible for creating exceptional dishes that delight our guests while maintaining high standards of food quality and presentation. You will lead the kitchen staff, oversee inventory management, and ensure that all health and safety regulations are followed. Responsibilities Develop and prepare innovative menus that reflect seasonal ingredients and current culinary trends. Supervise kitchen staff, providing guidance, training, and support to ensure efficient operations. Manage inventory levels, ordering supplies as needed to maintain stock while minimizing waste. Ensure that all food is prepared according to established recipes and presentation standards. Maintain cleanliness and organization of the kitchen, adhering to health and safety regulations. Collaborate with the front-of-house team to ensure seamless service during busy periods, including banquets and special events. Assist in the development of new recipes and menu items based on customer feedback and market trends. Monitor food costs and implement cost-saving measures without compromising quality. Qualifications Proven experience as a Chef in a restaurant or fine dining environment is required. Strong knowledge of cooking techniques, food safety practices, and kitchen management principles. Experience in bartending is a plus but not mandatory. Excellent leadership skills with the ability to manage a diverse team effectively. Strong organizational skills with attention to detail in inventory management and food preparation. Ability to work flexible hours, including evenings, weekends, and holidays as needed. A passion for culinary arts and a commitment to delivering outstanding guest experiences. Join our team and bring your culinary expertise to create memorable dining experiences for our guests! Job Types: Full-time, Part-time, Contract, Temporary Pay: $2,000.00 per week Benefits: 401(k) Dental insurance Flexible schedule Food provided Health insurance Paid time off Vision insurance Work Location: In person