Client Care Coordinator
hace 20 días
Paramus
Job Description We are seeking an energetic and experienced client care coordinator for a busy and fast-growing, multi-clinician, psychotherapy practice. The ideal candidate will possess a minimum of 2 years of highly responsible administrative, medical billing, and patient-care experience. Bachelor's degree preferred. Responsibilities • Checking eligibility and benefits verification for treatments and procedures., • Reviewing patient bills for accuracy and completeness and obtaining any missing information., • Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing., • Maintain and facilitate patient scheduling., • General office management tasks, including routing of phone calls to clinicians, sorting mail, keeping up office supplies and equipment, • Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds., • Must be available on weeknights and Saturdays., • A calm manner and patience working with either patients or insurers during this process., • Knowledge of insurance guidelines, including HMO/PPO, Medicare, and other payer requirements and systems., • Effective communication abilities for phone contacts with insurance payers to resolve issues., • Ability to work well in a team environment., • Excellent attention to detail, highly organized and independent, • Excellent communication skills and attention to confidential matters, • Flexible schedule and mentality, • Exceptional organizational skills and dedication to responsibilities, • Promote a professional and pleasant environment, • Ability to prioritize and organize tasks and to maintain flexibility in response to constantly changing demands, proficiency in G-Suite, EHR, Microsoft Office Suite, • 401(k), • 401(k) matching, • Flexible schedule, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Vision insurance
