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Job Title: Restaurant Supervisor ($18-$20) hour Reports to: Restaurant Manager, Assistant Manager Job Summary: Supervise restaurant staff, ensure excellent customer service, and maintain high standards of food quality, safety, and cleanliness. Key Responsibilities: Staff Management 1.⁠ ⁠Supervise servers, bartenders, hosts/hostesses, and kitchen staff. 2.⁠ ⁠Train new staff members. 3.⁠ ⁠Evaluate employee performance. 4.⁠ ⁠Address employee concerns and conflicts. 5.⁠ ⁠Schedule staff. Customer Service 1.⁠ ⁠Ensure excellent customer service. 2.⁠ ⁠Handle customer complaints and feedback. 3.⁠ ⁠Resolve issues promptly. Food Quality and Safety 1.⁠ ⁠Monitor food preparation and presentation. 2.⁠ ⁠Ensure food safety and sanitation practices. 3.⁠ ⁠Maintain kitchen cleanliness. Operations 1.⁠ ⁠Manage inventory and ordering. 2.⁠ ⁠Control labor and operational costs. 3.⁠ ⁠Maintain restaurant cleanliness and organization. Financial 1.⁠ ⁠Manage cash handling and deposits. 2.⁠ ⁠Monitor sales and revenue. 3.⁠ ⁠Control expenses. Requirements: •⁠ ⁠2+ years of restaurant experience. •⁠ ⁠Supervisory or management experience. •⁠ ⁠Food safety certification. •⁠ ⁠Basic math skills. •⁠ ⁠Excellent communication and leadership skills. Skills: •⁠ ⁠Leadership and teamwork. •⁠ ⁠Time management and organization. •⁠ ⁠Conflict resolution and customer service. •⁠ ⁠Basic computer skills (POS, scheduling software). Work Environment: •⁠ ⁠Fast-paced restaurant environment. •⁠ ⁠Standing for long periods, lifting heavy objects. •⁠ ⁠Exposure to noise, heat. Schedule: •⁠ ⁠Flexible schedule, including evenings, weekends, and holidays. Performance Metrics: •⁠ ⁠Customer satisfaction and feedback. •⁠ ⁠Employee performance and development. •⁠ ⁠Food quality and safety. •⁠ ⁠Sales and revenue growth. •⁠ ⁠Labor and operational costs. Additional Responsibilities: •⁠ ⁠Participate in menu planning and development. •⁠ ⁠Assist with marketing and promotional activities. •⁠ ⁠Attend management meetings.